Axis M4327-P User Manual
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Axis M4327-P User Manual

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AXIS M43 Panoramic Camera Series
AXIS M4327-P Panoramic Camera
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  • Page 1 AXIS M43 Panoramic Camera Series AXIS M4327-P Panoramic Camera AXIS M4328-P Panoramic Camera User manual...

  • Page 2: Table Of Contents

    AXIS M43 Panoramic Camera Series Table of Contents Get started ..........

  • Page 3: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 4: Verify That No One Has Tampered With The Firmware

    Verify that no one has tampered with the firmware To make sure that the device has its original Axis firmware, or to take full control of the device after a security attack: 1. Reset to factory default settings. See Reset to factory default settings on page 54.

  • Page 5: Installation

    AXIS M43 Panoramic Camera Series Installation Installation Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode. It is available only in factory defaulted state for a limited time from powering up the device.

  • Page 6: Configure Your Device

    AXIS M43 Panoramic Camera Series Configure your device Configure your device Basic settings Set the capture mode 1. Go to Video > Installation > Capture mode. 2. Click Change. 3. Select a capture mode and click Save and restart. See also Capture modes on page 44.
  • Page 7 AXIS M43 Panoramic Camera Series Configure your device 4. To change the view order, drag and drop the yellow boxes. Level the camera To adjust the view in relation to a reference area or an object, use the level grid in combination with the digital roll slider in the camera.
  • Page 8 AXIS M43 Panoramic Camera Series Configure your device • To slow down the shutter speed, set max shutter to the highest possible value. Note When you reduce the max gain, the image can become darker. • Set the max gain to a lower value.
  • Page 9 4. Use the Tone mapping slider to adjust the amount of WDR. 5. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Verify the pixel resolution To verify that a defined part of the image contains enough pixels to, for example, recognize the face of a person, you can use the pixel counter.

  • Page 10: View And Record Video

    AXIS M43 Panoramic Camera Series Configure your device 3. In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where you expect faces to appear. You can see the number of pixels for each of the rectangle’s sides, and decide if the values are enough for your needs.
  • Page 11 AXIS M43 Panoramic Camera Series Configure your device Reduce bandwidth and storage Important Reducing the bandwidth can result in loss of details in the image. 1. Go to Video > Stream. 2. Click in the live view. 3. Select Video format H.264.

  • Page 12: Set Up Rules For Events

    With signed video, you can make sure that no one has tampered with the video recorded by the camera. 1. Go to Video > Stream > General and turn on Signed video. 2. Use AXIS Camera Station (5.46 or later) or another compatible video management software to record video. For instructions, see the AXIS Camera Station user manual.
  • Page 13 Before you start: • Make sure you have an SD card installed. Make sure that AXIS Object Analytics is running: 1. Go to Apps > AXIS Object Analytics. 2. Start the application if it is not already running. 3. Make sure you have set up the application according to your needs.
  • Page 14 AXIS M43 Panoramic Camera Series Configure your device 4. In the list of actions, under Overlay text, select Use overlay text. 5. Select a video channel. 6. In Text, type “Motion detected”. 7. Set the duration. 8. Click Save. Send an email automatically if someone spray paints the lens Activate the tampering detection: 1.

  • Page 15: The Device Interface

    AXIS M43 Panoramic Camera Series The device interface The device interface To reach the device interface, type the device’s IP address in a web browser. Note Support for the features and settings described in this section varies between devices. Show or hide the main menu.

  • Page 16: Video

    AXIS M43 Panoramic Camera Series The device interface Connected clients View details: Click to show all clients that are connected to the device. Video Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg].
  • Page 17 AXIS M43 Panoramic Camera Series The device interface Click to start a continuous recording of the live video stream. Click again to stop the recording. If a recording is ongoing, it will resume automatically after a reboot. Click to show the storage that is configured for the device. To configure the storage you need to be logged in as an administrator.
  • Page 18 AXIS M43 Panoramic Camera Series The device interface Reset PTR: Reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. The PTR motors are always calibrated in a new camera. But calibration can be lost for example if the camera loses power or if the motors are moved by hand.
  • Page 19 AXIS M43 Panoramic Camera Series The device interface Wide dynamic range : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 20 • Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later. IR light If your device doesn’t have built-in illumination, these controls are only available when you have connected a supporting Axis accessory.
  • Page 21 AXIS M43 Panoramic Camera Series The device interface Exposure mode: Select an exposure mode to reduce rapidly changing irregular effects in the image, for example flicker produced by different types of light sources. We recommend you to use the automatic exposure mode, or the same frequency as your power network.
  • Page 22 AXIS M43 Panoramic Camera Series The device interface to a high value, images can differ a lot if the light conditions are very different from day to night. Max gain works with max shutter to improve the image. Motion-adaptive exposure : Select to reduce motion blur in low-light conditions.
  • Page 23 Zipstream: A bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example in scenes with moving objects.
  • Page 24 AXIS M43 Panoramic Camera Series The device interface Horizon straightening provides an image that is perceived to be straight and aligned with the horizon. It compensates for the distortion caused by the wide-angle lens and camera tilt. Horizon line: Use the slider to adjust the horizon.

  • Page 25: Recordings

    Storage: Show recordings based on storage type. Apps Add app: Click to install a new app. Find more apps: Click to go to an overview page of Axis apps. Allow unsigned apps: Turn on to allow installation of unsigned apps. Note...

  • Page 26: System

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.
  • Page 27 AXIS M43 Panoramic Camera Series The device interface Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks. IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique.
  • Page 28 One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: The default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 29 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 30 To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 31 AXIS M43 Panoramic Camera Series The device interface Users Add user: Click to add a new user. You can add up to 100 users. Username: Enter a unique username. New password: Enter a password for the user. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example letters, numbers, punctuation, and some symbols.
  • Page 32 AXIS M43 Panoramic Camera Series The device interface Use this condition as a trigger: Select to make this first condition function only as a starting trigger. It means that once the rule is activated it remains active for as long as all the other conditions are met, no matter the state of the first condition. If you don’t select this option, the rule will simply be active whenever all the conditions are met.
  • Page 33 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 34 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management systems (VMS).
  • Page 35 AXIS M43 Panoramic Camera Series The device interface • 443 is the default value for MQTT over WebSocket Secure ALPN protocol: Enter the ALPN protocol name provided by your MQTT broker provider. This is only applicable with MQTT over SSL and MQTT over WebSocket Secure.
  • Page 36 AXIS M43 Panoramic Camera Series The device interface Use default topic prefix: Select to use the default topic prefix, that is defined in the device topic prefix in the MQTT client tab. Include topic name: Select to include the topic that describes the condition in the MQTT topic.
  • Page 37 AXIS M43 Panoramic Camera Series The device interface Use NAT (Network Address Translation) traversal when the device is located on an private network (LAN) and you want to make it available from outside of that network. Note For NAT traversal to work, the router must support it. The router must also support UPnP®.
  • Page 38 AXIS M43 Panoramic Camera Series The device interface • Name: Enter a descriptive name. This can, for example, be a first and last name, a role, or a location. The name is not unique. • User ID: Enter the unique extension or phone number assigned to the device.
  • Page 39 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share, since each device gets its own folder.
  • Page 40 When you create an ONVIF user, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. Add user: Click to add a new ONVIF user.
  • Page 41 Network speaker pairing Network speaker pairing allows you to use a compatible Axis network speaker as if it is connected directly to the camera. Once paired, the speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.
  • Page 42 AXIS M43 Panoramic Camera Series The device interface Connect: Click to establish connection to the network speaker. Logs Reports and logs Reports • View the device server report: Click to show information about the product status in a pop-up window. The Access Log is automatically included in the Server Report.

  • Page 43: Maintenance

    AXIS M43 Panoramic Camera Series The device interface Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page. Maintenance Restart: Restart the device. This does not affect any of the current settings. Running applications restart automatically.

  • Page 44: Learn More

    Capture modes What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com. Capture mode views To select capture mode views for the device, go to Video > Stream.

  • Page 45: Overlays

    H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.
  • Page 46 AXIS M43 Panoramic Camera Series Learn more The Stream profiles settings override the settings from the Stream tab. If you request a stream with a specific stream profile, the stream contains the settings of that profile. If you request a stream without specifying a stream profile, or request a stream profile that doesn't exist in the product, the stream contains the settings from the Stream tab.

  • Page 47: Applications

    Applications With applications you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.
  • Page 48 AXIS People Counter AXIS People Counter is an analytic application that you can install on a network camera. You can use the application to count how many people pass through an entrance, in what direction they pass, and if more than one person passes during a predefined interval.

  • Page 49: Security

    AXIS M43 Panoramic Camera Series Learn more Object in the center Objects at the edge Objects near the center Security Signed firmware Signed firmware is implemented by the software vendor signing the firmware image with a private key. When a firmware has this signature attached to it, a device will validate the firmware before accepting to install it.
  • Page 50 The device ID is securely and permanently stored in the secure keystore as a certificate signed by Axis root certificate. The device ID can be leveraged by the customer’s IT infrastructure for automated secure...

  • Page 51: Specifications

    • Risk of data loss and corrupted recordings. Unmount the SD card from the device’s web interface before removing it. Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com.

  • Page 52: Buttons

    AXIS M43 Panoramic Camera Series Specifications microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both. Buttons Control button The control button is used for: •...

  • Page 53: Cleaning Recommendations

    AXIS M43 Panoramic Camera Series Cleaning recommendations Cleaning recommendations NOTICE TICE TICE Never use harsh detergent, for example gasoline, benzene, or acetone. 1. Use a can of compressed air to remove any dust or loose dirt from the device. 2. If necessary, clean the lens with a soft cloth dampened with lukewarm water.

  • Page 54: Troubleshooting

    Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 55: Technical Issues, Clues, And Solutions

    3. Go to Maintenance > Firmware upgrade and click Upgrade. When the upgrade has finished, the product restarts automatically. You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.

  • Page 56: Performance Considerations

    IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed by DHCP changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).

  • Page 57: Contact Support

    Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support Contact support at axis.com/support.
  • Page 58 User manual Ver. M1.10 AXIS M43 Panoramic Camera Series Date: March 2023 © Axis Communications AB, 2023 Part no. T10190980...

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