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Brother HL-L3230CDN Online User's Manual

Compact digital color printer providing laser printer quality results with wireless

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Online User's Guide

HL-L3210CW

HL-L3230CDN

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© 2018 Brother Industries, Ltd. All rights reserved.

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Summary of Contents for Brother HL-L3230CDN

Page 1 Online User's Guide HL-L3210CW HL-L3230CDN HL-L3230CDW HL-L3270CDW © 2018 Brother Industries, Ltd. All rights reserved.
Page 2 Home > Table of Contents Table of Contents Before You Use Your Brother Machine ....................1 Definitions of Notes ............................2 Notice - Disclaimer of Warranties (USA and Canada) ................... 3 Trademarks ..............................4 Important Note ............................... 5 Introduction to Your Brother Machine....................6 Before Using Your Machine ...........................
Page 3 Network Management Software and Utilities ....................70 Learn about Network Management Software and Utilities ..............71 Additional Methods of Configuring Your Brother Machine for a Wireless Network ........72 Before Configuring Your Brother Machine for a Wireless Network............. 73 Configure Your Machine for a Wireless Network................74 Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected ™...
Page 4 Brother iPrint&Scan Overview........................209 Troubleshooting ..........................210 Error and Maintenance Messages ......................211 Error Messages When Using the Brother Web Connect Feature .............. 219 Paper Jams ..............................221 Paper is Jammed in the Manual Feed Slot ..................222 Paper is Jammed in the Paper Tray ....................223 Paper is Jammed in the Back of the Machine ..................
Page 5 Change Machine Settings from Your Computer..................334 Change Machine Settings Using Web Based Management ............335 Appendix............................339 Specifications ............................. 340 How to Enter Text on Your Brother Machine ....................346 Supplies ..............................347 Important Information About Toner Cartridge Life ..................349 Brother Numbers............................350...
Page 6 Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Notice - Disclaimer of Warranties (USA and Canada) • Trademarks • Important Note...
Page 7 Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.
Page 8 BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Page 9 Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
Page 10 Home > Before You Use Your Brother Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • Not all models are available in all countries.
Page 11 Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Before Using Your Machine • Front View and Back View • Control Panel Overview • Touchscreen LCD Overview • How to Navigate the Touchscreen LCD • ®...
Page 12 Home > Introduction to Your Brother Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the printer driver. • For USB or network cable users: Make sure the interface cable is physically secure.
Page 13 Home > Introduction to Your Brother Machine > Front View and Back View Front View and Back View HL-L3210CW/HL-L3230CDN/HL-L3230CDW Front View Back View 1. Control panel with a Liquid Crystal Display (LCD) 2. Face-down output tray support flap (support flap) 3.
Page 14 5. Manual feed slot cover 6. Top cover 7. Manual feed slot 8. 10BASE-T / 100BASE-TX port 9. USB port 10. AC power connector / cord 11. Back cover (Face-up output tray) Related Information • Introduction to Your Brother Machine...
Page 15 When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless...
Page 16 3. Menu Buttons Press to select the displayed option. After you change a setting, the machine returns to the previous menu level. Back • Press to go back one level in the menu. • Press to select the previous digit when entering letters or numbers. a or b (+ or -) •...
Page 17 HL-L3270CDW 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen. 2. Menu buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation. Press to cancel a programmed print job and clear it from the machine’s memory.
Page 18 Related Information • Introduction to Your Brother Machine...
Page 19 Displays the remaining toner life. Press to access the [Toner] menu. [Settings] Press to access the [Settings] menu. Use the Settings menu to access all of your Brother machine's settings. If Setting Lock has been turned on, a lock icon appears on the LCD. You must unlock the machine to change any settings.
Page 20 The warning icon appears when there is an error or maintenance message; press to view it, and then press to return to Ready Mode. NOTE This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD. Related Information • Introduction to Your Brother Machine...
Page 21 Home > Introduction to Your Brother Machine > How to Navigate the Touchscreen LCD How to Navigate the Touchscreen LCD Related Models: HL-L3270CDW Press your finger on the LCD to operate it. To display and access all the options, press a or b on the LCD to scroll through them.
Page 22 5. Press[Med]. 6. Press Related Information • Introduction to Your Brother Machine...
Page 23 Introduction to Your Brother Machine > Access Brother Utilities (Windows ® Access Brother Utilities (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: ®...
Page 24 Related Information • Introduction to Your Brother Machine ® • Uninstall the Brother Software and Drivers (Windows...
Page 25 ® ® • (Windows 8 and Windows Server 2012) Tap or click (Brother Utilities) either on the Start screen or the desktop. ® ® • (Windows 8.1 and Windows Server 2012 R2) Move your mouse to the lower left corner of the Start screen and click (if you are using a touch- based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
Page 26 Home > Paper Handling Paper Handling • Load Paper • Paper Settings • Unprintable Area • Recommended Print Media • Using Special Paper...
Page 27 Home > Paper Handling > Load Paper Load Paper • Load and Print Using the Paper Tray • Load and Print Paper in the Manual Feed Slot...
Page 28 Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray Load and Print Using the Paper Tray • Load Paper in the Paper Tray • Printing Problems • Error and Maintenance Messages...
Page 29 Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray Load Paper in the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type.
Page 30 5. Make sure the paper is below the maximum paper mark (b b b). Overfilling the paper tray will cause paper jams. 6. Slowly push the paper tray completely into the machine. 7. Lift the support flap to prevent paper from sliding off the output tray. Related Information •...
Page 31 • face up • bottom edge toward the front of the paper tray >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to display the [Printer] option, and then press OK. 2. Press a or b to display the [2-sided] option, and then press OK.
Page 32 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot Load and Print Paper in the Manual Feed Slot • Load and Print Paper in the Manual Feed Slot • Load and Print on Labels in the Manual Feed Slot •...
Page 33 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print Paper in the Manual Feed Slot Load and Print Paper in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
Page 34 • Load paper into the manual feed slot with the printing surface facing up. • Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam. 5.
Page 35 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Labels in the Manual Feed Slot Load and Print on Labels in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
Page 36 • Load paper into the manual feed slot with the printing surface facing up. • Pull the paper out completely if you must reload the paper into the manual feed slot. • Do not put more than one sheet of paper in the manual feed slot at one time, as it may cause a jam. •...
Page 37 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Envelopes in the Manual Feed Slot Load and Print on Envelopes in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
Page 38 5. Using both hands, put one envelope in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull it in, let go. • Load the envelope into the manual feed slot with the printing surface facing up. •...
Page 39 Home > Paper Handling > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting...
Page 40 Change the Paper Size and Paper Type When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1.
Page 41 When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray, asking if you changed the paper size and paper type. The default setting is On. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1.
Page 42 Home > Paper Handling > Unprintable Area Unprintable Area The measurements in the table below show maximum unprintable areas from the edges of the most commonly- used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using.
Page 43 Home > Paper Handling > Recommended Print Media Recommended Print Media To get the best print quality, we recommend using the paper listed in the table. Paper Type Item Plain Paper Xerox Vitality Multipurpose Printer Paper, 20 lb (20 lb = 75 g/m Hammermill Laser Print (24 lb = 90 g/m Recycled Paper...
Page 44 • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. Related Information • Paper Handling...
Page 45 Home > Print Print • ® Print from Your Computer (Windows • Print from Your Computer (Mac) • Cancel a Print Job • Test Print...
Page 46 ® Home > Print > Print from Your Computer (Windows ® Print from Your Computer (Windows • ® Print a Document (Windows • ® Print Settings (Windows • ® Secure Print (Windows • ® Change the Default Print Settings (Windows •...
Page 47 ® Print a Document (Windows 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct size paper in the paper tray.
Page 48 Related Information ® • Print from Your Computer (Windows ® • Print Settings (Windows...
Page 49 ® ® Home > Print > Print from Your Computer (Windows > Print Settings (Windows ® Print Settings (Windows Basic Tab 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
Page 50 5. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document. 6. Color / Mono Select the Color/Mono settings to use. NOTE •...
Page 51 2-sided Settings button Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each orientation. 10. Paper Source Select the paper source setting according to your print conditions or purpose. First Page Select the paper source to use for printing the first page.
Page 52 2. Reverse Print Select this option to rotate the printed image 180 degrees. 3. Use Watermark Select this option to print a logo or text on your document as a watermark. Select one of the preset watermarks, add a new watermark, or use an image file you have created. 4.
Page 53 >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Advanced tab.
Page 54 You must set a separate password for each document. 7. Type the User Name and Job Name in the text field, if needed. 8. Click OK, to close the Secure Print Settings window. 9. Click OK. 10. Complete your print operation. 11.
Page 55 Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
Page 56 Select Machine section, and then select the PS Driver check box. 1. Select the print command in your application. 2. Select Brother XXX-XXXX BR-Script3 (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 57 ® (Windows 8 and Windows Server 2012) Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. ® ® (Windows 8.1 and Windows Server...
Page 58 Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Document (Mac) • Print Options (Mac) • Secure Print (Mac) • ® ™ Print a Document Using the BR-Script3 Printer Driver (PostScript language emulation) (Mac) •...
Page 59 1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother XXX-XXXX (where XXXX is your model name). 4. Type the number of copies you want in the Copies field.
Page 60 Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
Page 61 Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
Page 62 Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose.
Page 63 Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document.
Page 64 Quiet Mode Select this option to reduce printing noise. Other Print Options Skip Blank Page Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing. Color Settings 1. Color Mode Select the color mode to suit your preference. 2.
Page 65 Secure Print 1. Secure Print (Available only for certain models) This feature ensures that confidential or sensitive documents do not print until you enter a password on the machine's control panel. Related Information • Print from Your Computer (Mac) • Print a Document (Mac)
Page 66 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother XXX-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select the Secure Print option. The Secure Print options appear.
Page 67 After you have printed the secured data, it will be cleared from the machine's memory. Related Information • Print from Your Computer (Mac)
Page 68 (Mac) ® The BR-Script3 printer driver lets you print PostScript data more clearly. • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the PS driver (BR-Script3 printer driver). • Make sure you have added the BR-Script3 printer driver from Printers & Scanners in the System Preferences list on your Mac.
Page 69 To view the latest machine status while the Status Monitor window is open, click the icon. You can set the interval at which the software updates machine status information. Click Brother Status Monitor in the menu bar, and then select Preferences.
Page 70 Home > Print > Cancel a Print Job Cancel a Print Job >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press Cancel. To cancel multiple print jobs, press and hold Cancel for four seconds. HL-L3270CDW 1. Press To cancel multiple print jobs, press and hold for four seconds.
Page 71 HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to display the [Printer] option, and then press OK. 2. (HL-L3210CW/HL-L3230CDN/HL-L3230CDW) Press a or b to display the [Print Options] option, and then press OK. 3. Press a or b to display the [Test Print] option, and then press OK.
Page 72 Configure Network Details Using the Control Panel • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users...
Page 73 You can also use management utilities, such as BRAdmin Light (Windows ), BRAdmin Professional ® (Windows ) and Web Based Management, to configure and change your Brother machine's network settings. See Related Information: Learn about Network Management Software and Utilities. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >>...
Page 74 Web Based Management Status Monitor Driver Deployment Wizard • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com download the latest version of BRAdmin Light. • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com...
Page 75 Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer •...
Page 76 LAN. BRAdmin Professional can also log activity of Brother devices on your network and export the log data. For users who want to monitor locally-connected machines, install the Print Auditor Client software on the client computer. This utility allows you to use BRAdmin Professional to monitor machines that are connected to a client computer via the USB interface.
Page 77 > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc. • Before Configuring Your Brother Machine for a Wireless Network •...
Page 78 • Although the Brother machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.
Page 79 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 80 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 81 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 82 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless ™ Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
Page 83 Routers or access points that support WPS are marked with this symbol: >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to select the [Network] option, and then press OK. 2. Press a or b to select the [WLAN] option, and then press OK. 3.
Page 84 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 85 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 86 WEP key only. • If you need assistance during setup and want to contact Brother Customer Service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
Page 87 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 88 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 89 WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press a or b to select the [Network] option, and then press OK.
Page 90 Infrastructure WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press [Settings] > [All Settings] > [Network] > [WLAN] > [Setup Wizard].
Page 91 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 92 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW Before configuring your machine, we recommend writing down your wireless network settings.
Page 93 User ID Password Mode Method Infrastructure EAP-FAST/MS- Brother 12345678 CHAPv2 • If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate.
Page 94 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 95 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 96 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use ® Wi-Fi Direct ® Use Wi-Fi Direct • Print from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network •...
Page 97 Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to ™ configure a secured wireless network between your Brother machine and a mobile device, such as an Android ® device, Windows device, iPhone, iPod touch, or iPad, without using an access point.
Page 98 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
Page 99 Method of Wi-Fi Protected Setup (WPS). To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using Wi- Fi Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be ™...
Page 100 • Configure Your Wi-Fi Direct Network Manually...
Page 101 • When your Brother machine is not the G/O, it will display available device names with which to configure a Wi-Fi Direct network. Press a or b to select the mobile device you want to connect to and press OK. To search for available devices again, select [<Rescan>], and then press OK.
Page 102 Related Information • Configure Your Wi-Fi Direct Network • Wi-Fi Direct Network Configuration Overview...
Page 103 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the One- ™ Push Method of Wi-Fi Protected Setup...
Page 104 • Wi-Fi Direct Network Configuration Overview...
Page 105 Select [Input] to enter the PIN displayed by your mobile device in your Brother machine. Press OK, and then go to the next step. If your mobile device does not display a PIN, press Back on your Brother machine. Go back to the first step and try again.
Page 106 3. Do one of the following: • When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine.
Page 107 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN ™ Method of Wi-Fi Protected Setup...
Page 108 6. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed the Wi-Fi Direct network setup. Related Information • Configure Your Wi-Fi Direct Network • Wi-Fi Direct Network Configuration Overview...
Page 109 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW >>...
Page 110 Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Print the WLAN Report • Configure the SNTP Protocol Using Web Based Management...
Page 111 The machine prints the Network Configuration Report. 3. Press Related Information • Advanced Network Features • Where Can I Find My Brother Machine's Network Settings? ® • Use the Network Connection Repair Tool (Windows • Access Web Based Management •...
Page 112 Related Information • Advanced Network Features • Wireless LAN Report Error Codes • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly...
Page 113 • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
Page 114 Try starting again after few minutes in order to avoid effects from other access points. Related Information • Print the WLAN Report • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly ™ •...
Page 115 6. Select the SNTP check box to activate the settings. 7. Click Submit. 8. Restart your Brother machine to activate the configuration. 9. Next to the SNTP check box, click Advanced Settings. 10. Select the profile you want to set up or change.
Page 116 Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to the Factory Settings...
Page 117 • You can also reset the print server to its factory settings using BRAdmin Light, BRAdmin Professional, or Web Based Management. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to select the [Network] option, and then press OK.
Page 118 Home > Security Security • Lock the Machine Settings • Network Security Features...
Page 119 Lock the Machine Settings Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother Customer Service.
Page 120 Home > Security > Lock the Machine Settings > Setting Lock Overview Setting Lock Overview Use the Setting Lock feature to block unauthorized access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password. •...
Page 121 > Setting Lock Overview > Set the Setting Lock Password Set the Setting Lock Password >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK.
Page 122 Setting Lock Overview > Change the Setting Lock Password Change the Setting Lock Password >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK.
Page 123 > Setting Lock Overview > Turn On Setting Lock Turn On Setting Lock >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK.
Page 124 Home > Security > Network Security Features Network Security Features • Before Using Network Security Features • Secure Function Lock 3.0 • Manage Your Network Machine Securely Using SSL/TLS • Send an Email Securely • Use IEEE 802.1x Authentication for a Wired or a Wireless Network •...
Page 125 > Before Using Network Security Features Before Using Network Security Features Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine.
Page 126 Security > Network Security Features > Secure Function Lock 3.0 Secure Function Lock 3.0 Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management •...
Page 127 • Print ™ Print includes print jobs sent via AirPrint, Google Cloud Print and Brother iPrint&Scan. If you register users' login names in advance, the users do not need to enter their passwords when they use the print function. •...
Page 128 Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 129 ™ Public Mode includes print jobs sent via Google Cloud Print , Brother iPrint&Scan, and CUPS driver (Mac). 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 130 Home > Security > Network Security Features > Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter. Export to CSV file Click Export to CSV file, to export the current page counter including User List / Restricted Functions information as a CSV file.
Page 131 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Introduction to SSL/TLS • Certificates and Web Based Management • Manage Your Network Machine Securely Using Web Based Management •...
Page 132 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN).
Page 133 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers ®...
Page 134 Benefits of Using SSL/TLS The primary benefit of using SSL/TLS on Brother machines is to guarantee secure printing over an IP network by restricting unauthorized users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
Page 135 Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. •...
Page 136 > Supported Security Certificate Features Supported Security Certificate Features Your Brother machine supports the use of multiple security certificates, which allows secure management, authentication, and communication with the machine. The following security certificate features can be used with the machine: •...
Page 137 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate •...
Page 138 Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
Page 139 > Create and Install a Self- signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • ® Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine...
Page 140 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- signed Certificate > Create a Self-signed Certificate Create a Self-signed Certificate 1.
Page 141 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- ® signed Certificate > Install the Self-signed Certificate for Windows users with Administrator Rights ®...
Page 142 6. Click Install Certificate…. 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse…. 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next. 11. Click Finish. 12.
Page 143 > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting. • Import the Self-signed Certificate •...
Page 144 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Self- signed Certificate Import the Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 145 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Self- signed Certificate Export the Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 146 CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine. • Create a Certificate Signing Request (CSR) • Install a Certificate on Your Brother Machine • Import and Export the Certificate and Private Key...
Page 147 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
Page 148 Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template. For more detailed information, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. Search for "SSL".
Page 149 Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
Page 150 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
Page 151 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
Page 152 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
Page 153 Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
Page 154 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1.
Page 155 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1.
Page 156 In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored UP on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing one less certificate than allowed, reserving an empty spot in case of certificate expiration.
Page 157 In this mode, the print server uses version 1 and version 2c of the SNMP protocol. You can use all Brother applications in this mode. However, it is not secure since it will not authenticate the user, and data will not be encrypted.
Page 158 Related Information • Manage Your Network Machine Securely Using SSL/TLS...
Page 159 (Windows To use BRAdmin Professional, you must: • Use the latest version of BRAdmin Professional. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com. • Use Web Based Management with the HTTPS protocol if you use BRAdmin Professional and Web Based Management together.
Page 160 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2.
Page 161 Home > Security > Network Security Features > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS...
Page 162 Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS.
Page 163 Authentication Send an Email with User Authentication Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorized users from accessing the email server. You can use the SMTP-AUTH method for email notification and email reports.
Page 164 > Send an Email Securely Using SSL/TLS Send an Email Securely Using SSL/TLS Your Brother machine supports SSL/TLS communication methods. To use email server that is using SSL/TLS communication, you must configure following settings. We recommend using Web Based Management to configure SSL/TLS.
Page 165 Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
Page 166 IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorized network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB. After your request has been verified by the RADIUS server, your machine can access the network.
Page 167 Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
Page 168 • To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate that has been installed (shown with certificate name) for verification from the Client Certificate drop-down list. •...
Page 169 Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunneled authentication process. The Brother machine supports the following inner authentication methods: • EAP-FAST/NONE •...
Page 170 Home > Security > Network Security Features > Store Print Log to Network Store Print Log to Network • Store Log to Network Overview • Configure the Store Print Log to Network Settings Using Web Based Management • Use the Store Print Log to Network's Error Detection Setting...
Page 171 Store Log to Network Overview The Store Print Log to Network feature allows you to save the print log file from your Brother machine to a network server using the Common Internet File System (CIFS) protocol. You can record the ID, type of print job, job name, user name, date, time and the number of printed pages for every print job.
Page 172 Home > Security > Network Security Features > Store Print Log to Network > Configure the Store Print Log to Network Settings Using Web Based Management Configure the Store Print Log to Network Settings Using Web Based Management 1. Start your web browser. 2.
Page 173 To test your settings, click Yes and then go to the next step. To skip the test, click No. Your settings will be submitted automatically. 10. The machine will test your settings. 11. If your settings are accepted, Test OK appears on the screen. If Test Error appears, check all settings, and then click Submit to display the Test page again.
Page 174 Home > Security > Network Security Features > Store Print Log to Network > Use the Store Print Log to Network's Error Detection Setting Use the Store Print Log to Network's Error Detection Setting Use Error Detection Settings to determine the action that is taken when the print log cannot be stored to the server due to a network error.
Page 175 Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • Google Cloud Print • AirPrint • ® Mobile Printing for Windows • ® Mopria Print Service • Brother iPrint&Scan for Mobile Devices • Near-Field Communication (NFC)
Page 176 > Brother Web Connect Brother Web Connect • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Conditions for Using Brother Web Connect • Set Up Brother Web Connect • Download and Print Documents Using Brother Web Connect...
Page 177 2. Photos, images, documents and other files 3. Web Service To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through either a wired or wireless connection. For network setups that use a proxy server, the machine must also be configured to use a proxy server. If you are unsure of your network configuration, check with your network administrator.
Page 178 Use Brother Web Connect to access services from your Brother machine: To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
Page 179 (For Hong Kong, Taiwan and Korea) Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded. Related Information • Brother Web Connect...
Page 180 > Conditions for Using Brother Web Connect Conditions for Using Brother Web Connect • Brother Software Installation for Using Brother Web Connect • Configure the Proxy Server Settings Using Your Brother Machine's Control Panel • Configure the Proxy Server Settings Using Web Based Management...
Page 181 ® Windows To install the Brother Software and configure the machine to be able to print over your wired or wireless network, see the Quick Setup Guide included with your Brother machine. To install the Full Driver & Software Package, go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 182 Brother Web Connect > Conditions for Using Brother Web Connect > Configure the Proxy Server Settings Using Your Brother Machine's Control Panel Configure the Proxy Server Settings Using Your Brother Machine's Control Panel Related Models: HL-L3270CDW If your network uses a proxy server, the following proxy server information must be configured on the machine: •...
Page 183 5. Click the Protocol menu in the left navigation bar. 6. Make sure the Proxy check box is selected, and then click Submit. 7. In the Proxy field, click Advanced Settings. 8. Enter the proxy server information. 9. Click Submit. Related Information • Conditions for Using Brother Web Connect...
Page 184 Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect...
Page 185 2. Web Service 3. Obtain account Step 2: Apply for Brother Web Connect access. Start Brother Web Connect access using a computer and obtain a temporary ID. 1. Enter account information 2. Brother Web Connect application page 3. Obtain temporary ID Step 3: Register your account information on your machine so you can access the service you want to use.
Page 186 Related Information • Set Up Brother Web Connect...
Page 187 Related Models: HL-L3270CDW To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
Page 188 Apply for Brother Web Connect Access Related Models: HL-L3270CDW To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1. Access the Brother Web Connect application website:...
Page 189 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
Page 190 Register an Account on Your Brother Machine for Brother Web Connect Related Models: HL-L3270CDW You must enter your Brother Web Connect account information and configure your machine so that it can use Brother Web Connect to access the service you want.
Page 191 Related Information • Set Up Brother Web Connect • Apply for Brother Web Connect Access...
Page 192 The Secure Function Lock Page Limit feature applies to the print job using Web Connect. For Hong Kong, Taiwan and Korea Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded.
Page 193 [OK]. If you want to display this information again, press [Yes]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display the service that hosts the document you want to download and print. Press the service name.
Page 194 Home > Mobile/Web Connect > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • ™ ™ Print from Google Chrome or Chrome OS • ™ Print from Google Drive for Mobile •...
Page 195 Home > Mobile/Web Connect > Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview ™ Google Cloud Print is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device.
Page 196 Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • ™ Register Your Machine with Google Cloud Print Using Google Chrome • Register Your Machine with Google Cloud Print Using Web Based Management...
Page 197 ™ In order to use Google Cloud Print , your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
Page 198 6. When a confirmation message appears on your machine, press the [OK] button. If the confirmation message does not appear on your machine's LCD, repeat these steps. 7. When your Brother machine is successfully registered, it will appear in the My devices field. Related Information •...
Page 199 Before you begin to register your machine, confirm that the correct date and time are set on the machine. 1. Confirm that your Brother machine is connected to the same network as your computer or mobile device. 2. Start your web browser.
Page 200 Chrome OS ™ ™ Print from Google Chrome or Chrome OS 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. ™ 3. Click the Google Chrome menu icon. 4. Click Print.
Page 201 Google Cloud Print > Print from Google Drive for Mobile ™ Print from Google Drive for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access Google Drive from your Android or iOS device’s web browser.
Page 202 > Print from Gmail Webmail Service for Mobile ™ Print from Gmail Webmail Service for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access the Gmail webmail service from your Android or iOS device’s web browser.
Page 203 Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint...
Page 204 Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver. For more information, visit Apple’s website.
Page 205 AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Printers & Scanners. 3. Click the + icon below the Printers pane on the left.
Page 206 Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS)
Page 207 Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print.
Page 208 2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Brother machine.
Page 209 Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer ® driver on the device. Many Windows apps support this function.
Page 210 ™ 1. Android 4.4 or later ® 2. Wi-Fi Connection 3. Your Brother machine ® ™ ™ You must download the Mopria Print Service from the Google Play Store and install it on your Android device. Before using this service, you must turn it on.
Page 211 Store app. • For all iOS supported devices including iPhone, iPad and iPod touch Brother iPrint&Scan allows you to use features of your Brother machine directly from your iOS device. Download and install Brother iPrint&Scan from the App Store. ®...
Page 212 NFC-enabled, you can print data (photos, PDF files, text files, web pages and email messages) from the device by touching it to the NFC symbol on the machine's control panel. ™ You must download and install Brother iPrint&Scan on your Android device to use this feature. For more detailed information, visit support.brother.com/ips.
Page 213 ® Home > Brother iPrint&Scan for Windows and Mac ® Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview...
Page 214 The following screen shows an example of Brother iPrint&Scan for Windows . The actual screen may differ depending on the version of the application. ® • For Windows Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the latest application. • For Mac Download and install Brother iPrint&Scan from the App Store.
Page 215 Home > Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your Brother machine. You can correct most problems yourself. IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country.
Page 216 NFC feature, touch your device to the NFC symbol on your Brother machine to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.) ™...
Page 217 Error Message Cause Action Cover is Open The fuser cover is not completely Close the fuser cover located inside the back closed. cover of the machine. Drum ! The corona wires on the drum unit Clean the corona wires on the drum unit. must be cleaned.
Page 218 If the problem continues, contact Brother Customer Service. Contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in Canada) or to locate a Brother Authorized Service Center, visit: www.brother-usa.com/service Registration Registration failed. • If the error continues, press and hold down to turn off the machine.
Page 219 Error Message Cause Action Replace Drum It is time to replace the drum unit. Replace the drum unit for the color indicated on the LCD. See Related Information: Replace the Drum Unit. If this message is displayed even Reset the drum unit counter. after replacing the drum unit with See Related Information: Replace the Drum new one, the drum unit counter...
Page 220 Install the toner cartridge and drum unit assembly back in the machine. If the problem continues, contact Brother Customer Service or your local Brother dealer. Condensation Condensation may have formed Leave the machine turned on. Wait for 30...
Page 221 Error Message Cause Action Jam Inside The paper is jammed inside the Open the top cover, remove the toner machine. cartridges and drum unit assembly, and gently remove the jammed paper. Reinstall the toner cartridges and drum unit assemblies into the machine.
Page 222 If the problem continues, contact Brother Customer Service. Contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in Canada) or to locate a Brother Authorized Service Center, visit: www.brother-usa.com/service Registration Registration failed. • Press and hold down to turn off the machine.
Page 223 Error Message Cause Action Size Error 2-sided The paper size specified in the Press (if required). machine's paper size setting is not Load the correct size of paper in the tray and available for automatic 2-sided set the tray for that paper size. printing.
Page 224 Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the table. You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center offers the latest troubleshooting tips.
Page 225 Error Messages Cause Action Server Error 01 The machine's authentication Apply for Brother Web Connect information (needed to access the access again to receive a new Authentication failed. Do service) has expired or is invalid. temporary ID, and then use the new the following: 1.
Page 226 Home > Troubleshooting > Paper Jams Paper Jams Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
Page 227 1. Gently remove any paper that is jammed in or around the manual feed slot. 2. Reload the paper into the manual feed slot. 3. Do one of the following: • HL-L3210CW/HL-L3230CDN/HL-L3230CDW Press Go to resume printing. • HL-L3270CDW Press [Retry] to resume printing.
Page 228 Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1.
Page 229 5. Put the paper tray firmly back in the machine. Related Information • Paper Jams...
Page 230 Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, follow these steps: 1.
Page 231 5. Close the fuser cover. If you print on envelopes, pull down the gray envelope levers to the envelope position again before closing the back cover. 6. Close the back cover until it locks in the closed position. Related Information •...
Page 232 Home > Troubleshooting > Paper Jams > Paper is Jammed Inside the Machine Paper is Jammed Inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these steps: 1.
Page 233 IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. 4. Gently remove the jammed paper slowly. 5. Reinsert each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge color to the same color label on the machine for all four toner cartridge and drum unit assemblies.
Page 234 Related Information • Paper Jams...
Page 235 Home > Troubleshooting > Paper Jams > Paper is Jammed underneath the Paper Tray Paper is Jammed underneath the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1.
Page 236 6. Use both hands to gently pull the jammed paper out of the back of the machine. 7. Close the back cover until it locks in the closed position. 8. Put the paper tray firmly back in the machine. Related Information •...
Page 237 Home > Troubleshooting > Printing Problems Printing Problems If, after reading this table, you still need help, go to the Brother Solutions Center at support.brother.com. Difficulties Suggestions No printout Check the machine is not in Power Off mode. If the machine is in Power Off mode, press on the control panel, and then send the print data again.
Page 238 Check the settings in your application to make sure they are set up to work with your machine. Confirm that the Brother printer driver is selected in your application's Print window. The machine prints the first couple of pages correctly, Check the settings in your application to make sure they then some pages have missing text.
Page 239 Related Information • Troubleshooting ® • Monitor the Status of the Machine from Your Computer (Windows • Monitor the Status of the Machine from Your Computer (Mac) • Cancel a Print Job • Load and Print Using the Paper Tray •...
Page 240 Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the examples of poor print quality and follow the recommendations in the table.
Page 241 • Replace the toner cartridge that matches the color of the streak or band. To identify the color of the toner cartridge, visit the Brother Solutions Center at support.brother.com view the FAQs & Troubleshooting page for your Brother model. See Related Information: Replace the Toner Cartridge.
Page 242 Identify the color causing the problem and install a new toner cartridge. To identify the color of the toner cartridge, visit the Brother Solutions Center at support.brother.com see the FAQs & Troubleshooting page. See Related Information: Replace the Toner Cartridge.
Page 243 Identify the color causing the problem and put in a new toner cartridge. To identify the color of the toner cartridge, visit the Brother Solutions Center at support.brother.com see the FAQs & Troubleshooting page. Uneven color density across the page See Related Information: Replace the Toner Cartridge.
Page 244 Examples of poor print quality Recommendation Toner smears easily Media Type to a thick setting. If you are printing an envelope, select Env. Thick in the media type setting. • Select Reduce Paper Curl mode in the printer driver. If the problem is not solved, select Plain Paper in the media type setting.
Page 245 Error Messages • ® Use the Network Connection Repair Tool (Windows • Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine Cannot Print over the Network •...
Page 246 Home > Troubleshooting > Network Problems > Error Messages Error Messages Your Brother machine will display an error message if an error occurs. The most common error messages are shown in the table. HL-L3210CW/HL-L3230CDN/HL-L3230CDW Error Messages Cause Action Authentication Error, Your authentication setting for the •...
Page 247 Move the mobile device closer to your Brother mobile device cannot machine. communicate during the Wi-Fi • Move your Brother machine and the mobile device to Direct network configuration. an obstruction-free area. • If you are using the PIN Method of WPS, make sure you have entered the correct PIN.
Page 248 Store Print Log to Network • Make sure the machine is connected to the network. feature. Wrong Date&Time, The Brother machine does not • Make sure the settings to access the SNTP time contact your obtain the time from the SNTP server are configured correctly in Web Based administrator.
Page 249 > Use the Network Connection Repair Tool (Windows ® Use the Network Connection Repair Tool (Windows Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. ®...
Page 250 Home > Troubleshooting > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Print the Network Configuration Report • Change Machine Settings from Your Computer...
Page 251 Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Brother machine as a G/O. Your Brother machine is Move your Brother machine within about 3.3 feet (1 meter) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
Page 252 Cause Action Interface If you have checked and • Turn your Brother machine off and back on. Then try to configure Wi-Fi Direct tried all of the above, but still the Wi-Fi Direct settings again. cannot complete the Wi-Fi •...
Page 253 Print the WLAN Report to check the error code on the printed report. Wireless not connected to the wireless network. If you have checked and tried all of the above, but your Brother machine still cannot print, uninstall the printer driver and reinstall it. Related Information •...
Page 254 • Wireless LAN Report Error Codes ® • Use the Network Connection Repair Tool (Windows • I Want to Check that My Network Devices are Working Correctly...
Page 255 Status or Wireless Link Status is Link OK. Configuration Report or the Printer Settings page. Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother ® the node name in the Windows...
Page 256 Troubleshooting > Google Cloud Print Problems Google Cloud Print Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your machine is turned on. ™ Confirm that Google Cloud Print is enabled. Confirm that your machine is registered with Google ™...
Page 257 > AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. Move the mobile device closer to the wireless access point/router, or to your Brother machine.
Page 258 (Windows If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Mac) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.
Page 259 Related Information • Troubleshooting...
Page 260 Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number and firmware version. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to select the [Machine Info.] option, and then press OK.
Page 261 Home > Troubleshooting > Reset Functions Reset Functions • Machine Reset • Network Reset • Factory Reset...
Page 262 Machine Reset Use the Machine Reset function to reset the machine's settings to the factory settings. The network settings and the security settings will not be reset by the Machine Reset function. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to select the [Initial Setup] option, and then press OK.
Page 263 Use the Network Reset function to restore the print server's network settings, such as password and IP address, back to its default factory settings. • Unplug all the interface cables before you perform a Network Reset. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to select the [Initial Setup] option, and then press OK.
Page 264 Factory Reset Use the Factory Reset function to restore all settings back to the factory settings. Unplug all the interface cables before you perform a Factory Reset. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to select the [Initial Setup] option, and then press OK.
Page 265 Home > Routine Maintenance Routine Maintenance • Replace Supplies • Clean the Machine • Calibrate Color Output • Correct Color Print Alignment (Color Registration) • Check the Remaining Part Life • Pack and Ship Your Brother Machine • Replace Periodic Maintenance Parts...
Page 266 Brother collection and recycling program. If you choose not to return your used supply, discard the used supply according to local regulations, keeping it separate from domestic waste. If you have questions, contact your local waste disposal office.
Page 267 Belt Unit Waste Toner Box Related Information • Routine Maintenance • Replace the Toner Cartridge • Replace the Drum Unit • Replace the Belt Unit • Replace the Waste Toner Box • Error and Maintenance Messages • Supplies...
Page 268 Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot.
Page 269 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Page 270 5. Unpack the new toner cartridge. 6. Remove the protective cover. The shape of the toner cartridge will vary depending on your country and region. 7. Insert the new toner cartridge firmly into the drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit.
Page 271 • To ensure high quality printing, we recommend using only Genuine Brother Brand toner cartridges. When you want to buy toner cartridges, contact Brother Customer Service or your local Brother dealer. • DO NOT unpack the new toner cartridge until you are ready to install it.
Page 272 Replace the Drum Unit Before starting the replacement procedure, see Related Information: Replace Supplies. >> Replace the Drum Unit >> Reset the Drum Counter (HL-L3210CW/HL-L3230CDN/HL-L3230CDW) >> Reset the Drum Counter (HL-L3270CDW) Replace the Drum Unit 1. Make sure the machine is turned on.
Page 273 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Page 274 5. Unpack the new drum unit. 6. Remove the protective cover. 7. Reinsert the toner cartridge firmly into the new drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 8.
Page 275 The machine should be used only in a clean, dust-free environment with adequate ventilation. Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother drum unit.
Page 276 4. Press OK to select [Drum]. 5. Select the toner color for the drum unit you just replaced, and then press OK. 6. Select [Reset] to reset the drum counter. Reset the Drum Counter (HL-L3270CDW) 1. Make sure the machine is turned on. 2.
Page 277 Replace the Belt Unit Before starting the replacement procedure, see Related Information: Replace Supplies. >> Replace the Belt Unit >> Reset the Belt Unit Counter (HL-L3210CW/HL-L3230CDN/HL-L3230CDW) >> Reset the Belt Unit Counter (HL-L3270CDW) Replace the Belt Unit 1. Make sure the machine is turned on.
Page 278 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Page 279 5. Unpack the new belt unit and insert it into the machine. NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 6. Reinsert each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge color to the same color label on the machine for all four toner cartridge and drum unit assemblies.
Page 280 To avoid print quality issues or damage to the machine, DO NOT reset the belt unit counter unless you are replacing the belt unit. • Using non-genuine Brother supplies may affect the print quality, hardware performance, and machine reliability. Reset the Belt Unit Counter (HL-L3210CW/HL-L3230CDN/HL-L3230CDW) 1.
Page 281 Home > Routine Maintenance > Replace Supplies > Replace the Waste Toner Box Replace the Waste Toner Box Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot.
Page 282 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Page 283 5. Remove the orange packing material and discard it. This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box. The orange packing pieces are installed at the factory to protect your machine during shipment.
Page 284 8. Reinsert the belt unit into the machine. NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 9. Reinsert each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge color to the same color label on the machine for all four toner cartridge and drum unit assemblies.
Page 285 10. Close the machine's top cover. Related Information • Replace Supplies • Error and Maintenance Messages...
Page 286 Home > Routine Maintenance > Clean the Machine Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
Page 287 Belt Unit Waste Toner Box Related Information • Routine Maintenance • Clean the LED Heads • Clean the Touchscreen LCD • Clean the Corona Wires • Clean the Drum Unit • Clean the Paper Pick-up Rollers...
Page 288 Home > Routine Maintenance > Clean the Machine > Clean the LED Heads Clean the LED Heads If there is a problem with the print quality, such as light or faded colors, white streaks, or bands that run down the page, clean the LED heads as follows: 1.
Page 289 Home > Routine Maintenance > Clean the Machine > Clean the Touchscreen LCD Clean the Touchscreen LCD Related Models: HL-L3270CDW IMPORTANT DO NOT use any type of liquid cleaners (including ethanol). 1. Press and hold to turn off the machine. 2.
Page 290 Home > Routine Maintenance > Clean the Machine > Clean the Corona Wires Clean the Corona Wires 1. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them.
Page 291 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Page 292 Be sure to return the green tab to the Home position (a). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe. 4. Slide the toner cartridge and drum unit assemblies into the machine. Make sure that you match the toner cartridge color to the same color label on the machine.
Page 293 If your printout has black or white dots or other repeating marks at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1.
Page 294 7. The color of printed dots on the Drum Dot Check Sheet is the color of the drum you should clean. Remove the toner cartridge and drum unit assembly that matches the color causing the problem. CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner.
Page 295 8. Push down the green lock lever and remove the toner cartridge from the drum unit. To avoid print quality problems, DO NOT touch any surface of the drum unit except the drum unit gear. 9. Lift the drum unit frame by the handle and rotate it counterclockwise, as shown. 10.
Page 296 To avoid print quality problems, DO NOT touch any surface of the drum unit except the drum unit gear. 11. Tilt your left hand up to lift the frame so the numbered grid is visible, as shown. Use your right hand to rotate the drum while you look for marks or debris on the drum surface.
Page 297 NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 13. Reinsert the toner cartridge firmly into the drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 14.
Page 298 5. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 6. The color of printed dots on the Drum Dot Check Sheet is the color of the drum you should clean. Remove the toner cartridge and drum unit assembly that matches the color causing the problem.
Page 299 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Page 300 To avoid print quality problems, DO NOT touch any surface of the drum unit except the drum unit gear. 8. Lift the drum unit frame by the handle and rotate it counterclockwise, as shown. 9. Loosen your grip so the frame drops forward, and then use your right hand to locate the drum unit gear inside the right side of the frame.
Page 301 Use the column numbers next to the drum roller to find the mark. For example, a dot in column 2 on the Drum Dot Check Sheet would mean that there is a mark in the “2” region of the drum. 11.
Page 302 Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 13. Slide the toner cartridge and drum unit assemblies into the machine. Make sure that you match the toner cartridge color to the same color label on the machine. 14.
Page 303 Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. If you have paper feed problems, clean the pick-up rollers as follows: 1.
Page 304 Calibrating your machine helps improve the output color density. If you are using the Mac printer driver, the printer driver automatically retrieves the calibration data. To retrieve the data manually, you must perform the calibration using Brother's Status Monitor. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >>...
Page 305 > Reset the Machine's Calibration Settings Reset the Machine's Calibration Settings If the output color differs from what you see on your monitor, try resetting your machine's calibration parameters. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to select the [Printer] option, and then press OK.
Page 306 > Correct Color Print Alignment (Color Registration) Correct Color Print Alignment (Color Registration) If solid areas of color or images have cyan, magenta or yellow fringes, use the Color Registration function. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to select the [Printer] option, and then press OK.
Page 307 Home > Routine Maintenance > Check the Remaining Part Life Check the Remaining Part Life >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to select the [Machine Info.] option, and then press OK. 2. Press a or b to display the [Parts Life] option, and then press OK.
Page 308 4. Pack the machine, the printed materials, and the AC power cord (if applicable) in the original carton with the original packing material as shown. If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your "Exchange"...
Page 309 5. Close the carton and tape it shut. Related Information • Routine Maintenance...
Page 310 Replace the following parts regularly to maintain print quality. The parts listed below must be replaced after printing approximately 50,000 pages for the Fuser Unit and the PF Kit for the Paper Tray. Contact Brother Customer Service or a Brother Authorized Service Center when the following message appears on the LCD: LCD Message Description Replace the Fuser Unit.
Page 311 Home > Machine Settings Machine Settings Customize settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel •...
Page 312 Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • General Settings • Settings and Features Tables...
Page 313 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Set Sleep Mode Countdown • About Deep Sleep Mode • Set Auto Power Off Mode • Adjust the LCD Backlight Brightness • Change How Long the LCD Backlight Stays On •...
Page 314 When the machine is in Sleep Mode, it acts as if it is turned off. The machine will wake up and start printing when it receives a print job. Use these instructions to set a time delay (countdown) before the machine enters Sleep Mode. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1.
Page 315 Deep Sleep mode uses less power than Sleep mode. Applicable Models Machine's Control Panel in Deep Conditions That Will Wake the Sleep Mode Machine HL-L3210CW/HL-L3230CDN/ The LCD displays Deep Sleep. • The machine receives a job. HL-L3230CDW • Someone presses a button on the control panel.
Page 316 • To start printing, press on the control panel and then send a print job. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW Select how long the machine must be in Deep Sleep Mode before it goes into Auto Power Off Mode.
Page 317 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness Related Models: HL-L3270CDW If you are having difficulty reading the LCD, changing the brightness setting may help. 1.
Page 318 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Related Models: HL-L3270CDW Set how long the LCD backlight stays on. 1.
Page 319 Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter. We DO NOT recommend using the Toner Save feature for printing photo or grayscale images. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1.
Page 320 Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is off. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to display the [General Setup] option, and then press OK.
Page 321 Change the Language on the LCD Change the LCD language if needed. This feature is not available in some countries. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to display the [Initial Setup] option, and then press OK.
Page 322 Settings and Features Tables The Settings tables will help you understand the menu selections and options that are found in the machine’s programs. • Access Menus and Change Your Machine's Settings • Settings Tables (HL-L3210CW/HL-L3230CDN/HL-L3230CDW) • Settings Tables (HL-L3270CDW) • Feature Tables (HL-L3270CDW)
Page 323 > Access Menus and Change Your Machine's Settings Access Menus and Change Your Machine's Settings Related Models: HL-L3210CW/HL-L3230CDN/HL-L3230CDW Use the control panel to access the machine's menus and change various settings. 1. Scroll through each menu level by pressing a or b.
Page 324 Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (HL-L3210CW/HL-L3230CDN/HL-L3230CDW) Settings Tables (HL-L3210CW/HL-L3230CDN/HL-L3230CDW) Related Models: HL-L3210CW/HL-L3230CDN/HL-L3230CDW Use these tables to understand the various menus and options that you will use to set your preferences on the machine.
Page 325 Level 2 Level 3 Level 4 Description Quality Select the print quality. Print Options Font List HP LaserJet Print the font list and samples of HP LaserJet. BR-Script 3 Print the font list and samples of BR-Script. Test Print Print the test page. 2-sided 2-sided Print Select whether to print on both sides of the paper.
Page 326 CAPT Use CAPT (Color Advanced Printing Technology) for optimal print quality when printing a PS file created by a non-Brother PS driver. Colors and photos appear clearer and more accurate. Print speed will be slower. Color Correction Calibration Calibrate Initiate color calibration to check and correct colors.
Page 327 Allocate the IP address from the link-local address range automatically IPv6 Turn the IPv6 protocol on or off. For more detailed information, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. Ethernet Choose the Ethernet link mode. Wired Status Display the Ethernet link status.
Page 328 Level 1 Level 2 Level 3 Level 4 Descriptions WLAN WLAN Status Channel Display the channel in use when Status is Active. Speed Display the connection speed when Status is Active. SSID Display SSID. Comm. Mode - Display the current Communication mode. MAC Address Display the MAC address of the machine.
Page 329 Allocate the IP address from the link-local address range automatically. IPv6 Turn the IPv6 protocol on or off. For more detailed information, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. Ethernet Choose the Ethernet link mode.
Page 330 Level 1 Level 2 Level 3 Level 4 Descriptions WLAN WPS w/PIN Code - Configure the wireless network settings using WPS with a PIN code. WLAN Status Status Display the wireless Ethernet link status. Signal Display the signal condition. Channel Display the channel in use when Status is Active.
Page 331 Level 1 Level 2 Description (For wireless models) [Machine Info.] Level 1 Level 2 Description Serial No. Display the machine's serial number. Firmware Version - Check your machine's firmware version. Page Counter Display the total printed pages. Toner Display the remaining life of each toner. Parts Life Drum Display the remaining life of each drum unit.
Page 332 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (HL-L3270CDW) Settings Tables (HL-L3270CDW) Related Models: HL-L3270CDW [Settings] Level 2 Level 3 Level 4 Descriptions Toner Toner Life View the approximate remaining toner life. Test Print Print a test page.
Page 333 Font No. Font No. Set the font number. Soft Font No. Set the soft font number. This menu appears if a soft font is installed on your Brother machine. Font Pitch Set the font pitch. (Available for certain font numbers)
Page 334 CAPT Use CAPT (Color Advanced Printing Technology) for optimal print quality when printing a PS file created by a non-Brother PS driver. Colors and photos appear clearer and more accurate. Print speed will be slower. Color...
Page 335 IPv6 Turn the IPv6 protocol on or off. For more detailed information, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. Ethernet Choose the Ethernet link mode. Wired Status Display the Ethernet link status.
Page 336 Setup Wizard Configure the wireless network settings using the setup wizard. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/ PIN Configure the wireless network settings Code using WPS with a PIN code.
Page 337 On connection to the network, if the machine's ‘Boot Method’ is ‘Auto’ the machine will attempt to set the IP address and Subnet Mask from a boot server such as DHCP. If a boot server cannot be found, an APIPA IP address will be allocated, such as 169. 254. [001-254]. [000-255].
Page 338 Align the print position of each color. [Functions] Level 2 Level 3 Descriptions Functions Secure Print Press to access the Secure Print option. Press to connect the Brother machine to an Internet service. Related Information • Settings and Features Tables...
Page 339 Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities...
Page 340 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 341 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 342 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
Page 343 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management We recommend changing the default login password to prevent unauthorized access to Web Based Management.
Page 344 Home > Appendix Appendix • Specifications • How to Enter Text on Your Brother Machine • Supplies • Important Information About Toner Cartridge Life • Brother Numbers...
Page 345 Electrophotographic LED Printer Memory Capacity Standard • 256 MB LCD (Liquid Crystal Display) • HL-L3210CW/HL-L3230CDN/HL-L3230CDW 16 characters x 1 line • HL-L3270CDW 2.7 in. (67.5 mm) TFT Color touchscreen LCD Power Source • 110 to 120 V AC 50/60 Hz...
Page 346 Power Consumption Approximately 8.8 W (Average) • HL-L3230CDN • HL-L3230CDW Approximately 9.1 W • HL-L3270CDW Approximately 9.1 W • HL-L3210CW Deep Sleep Approximately 1.0 W • HL-L3230CDN • HL-L3230CDW Approximately 1.2 W • HL-L3270CDW Approximately 1.2 W • HL-L3210CW Power Off Approximately 0.02 W...
Page 347 Noise Level Sound Pressure Printing • HL-L3210CW/HL-L3230CDN LpAm = 45 dB (A) • HL-L3230CDW/HL-L3270CDW LpAm = 47 dB (A) Printing • LpAm = 43 dB (A) (Quiet Mode) Ready • Default: Inaudible Sound Power Printing Monochrome • HL-L3210CW/HL-L3230CDN LWAd = 5.93 B (A) •...
Page 348 • One sheet (face-up delivery to the face-up output tray) 2-sided Automatic 2-sided Printing Paper Type • Plain Paper, Thin Paper, Thick Paper, (HL-L3230CDN/ Recycled Paper HL-L3230CDW/ Paper Size • Letter, Legal, Folio, Mexico Legal, India Legal HL-L3270CDW) Paper Weight •...
Page 349 First Print Time • HL-L3230CDW/HL-L3270CDW Less than 14 seconds at 73.4°F (23°C) / 115 V Color • HL-L3210CW/HL-L3230CDN Less than 15.5 seconds at 73.4°F (23°C) / 115 V • HL-L3230CDW/HL-L3270CDW Less than 14 seconds at 73.4°F (23°C) / 115 V Interface Specifications •...
Page 350 Third party USB ports are not supported. HL-L3230CDN/HL-L3230CDW/HL-L3270CDW HL-L3210CW/HL-L3230CDW/HL-L3270CDW For the latest driver updates, go to your model's Downloads page on the Brother Solutions Center at support.brother.com. All trademarks, brand and product names are the property of their respective companies.
Page 351 • Press Back to delete characters entered incorrectly. HL-L3270CDW • When you must enter text on your Brother machine, a keyboard appears on the LCD. • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the operation you perform.
Page 352 Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother dealer. The Supply Order Number (No.) will vary depending on your country and region. Supply Items Supply Order No.
Page 353 Related Information • Appendix • Replace Supplies...
Page 354 Home > Appendix > Important Information About Toner Cartridge Life Important Information About Toner Cartridge Life Toner Cartridge Life This product detects the life of the toner cartridges using the following two methods: • Detection by counting the dots of each color that are necessary to create an image •...
Page 355 The Brother Solutions Center is our one-stop resource for all your machine needs. Download the latest software and utilities and read FAQs and Troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too.
Page 356 NOTE In Canada, only Visa and MasterCard are accepted. In USA: 1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (assistance via fax) www.brothermall.com In Canada: www.brother.ca Related Information • Appendix...
Page 357 Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web www.brother.com USA/CAN Version 0...

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