Water resistance
In order for your phone to be water-resistant, the covers for the micro USB port and the
headset connector must be firmly closed. Also, make sure that the back cover is
attached correctly.
Avoid exposing your phone to environments with excessive dust or moisture. Normal
wear and tear, along with damage to your device, can reduce its ability to resist dust or
moisture. Do not use your phone in the following conditions:
Ocean water
Hot water
Never submerge the mobile phone, the micro USB port or the headset connector in
water, expose the mobile phone to any liquid chemicals, or expose your mobile phone to
moist environments with extreme high or low temperatures. If water or liquid gets on the
micro USB port and the headset connector, wipe it off with a dry cloth. The water
resistance of the micro USB port and the headset connector is not guaranteed in all
environments or conditions.
All compatible accessories including batteries, chargers, handsfree devices, micro USB
cables, microSD™ cards, and straps, are not dust- and water-resistant on their own.
Your warranty does not cover damage or defects caused by abuse or improper use of
your device. If you have any further questions about the use of your product, get help
from our Customer support service.
IP (Ingress Protection) rating
Your phone has an IP rating, which means it has undergone certified tests to measure its
resistance levels to both dust and water. The first digit in the two-digit IP rating indicates
the level of protection against solid objects, including dust. The second digit indicates
how resistant the phone is to water. The higher the numbers, the higher the respective
protection.
The IP rating of your phone is 67. This IP67 rating means that your phone is both dust-
tight and protected against the effects of immersion. So you can use the phone in
extreme weather conditions, for example, when it's snowing or raining, or when humidity
levels are high. You can also use the phone in dusty or sandy environments, and when
your fingers are wet. See the table for more details.
Resistance to solid objects and dust
0. No special protection
1. Protected against solid objects > 50 mm in diameter 1. Protected against dripping water
2. Protected against solid objects > 12 mm in diameter 2. Protected against dripping water when tilted up
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Swimming pool
Sand/mud
Resistance to water
0. No special protection
to 15 degrees from normal position
8
Diving
Other liquid
chemicals
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