RIESE & MULLER Carrie Manual

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Translation of the original owner's manual

E-Bikes and Cargo Bikes

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Summary of Contents for RIESE & MULLER Carrie

Page 1 Translation of the original owner’s manual Translation of the original owner’s manual E-Bikes and Cargo Bikes E-Bikes and Cargo Bikes Thank you for Thank you for protecting our protecting our environment by environment by riding a bike. riding a bike.
Page 2 We are delighted that you have chosen a Riese & Müller E-Bike. Our E-Bikes are made to become your daily companion. As such, they make a decisive contribution to modern mobility, for which we would like to thank you. These operating instructions contain important information to ensure that you ride safely and enjoy your E-Bike for as long as possible.
Page 3 English Translation of the original owner’s manual E-bikes and Cargo Bikes UK Declaration of Conformity....................4 EC Declaration of Conformity....................6 Notes and requirements......................8 General information............................ 8 Safety information............................9 Legal requirements............................. 10 Intended use..............................11 Before riding for the first time....................14 Before every ride........................
Page 4 Riese & Müller GmbH, Am Alten Graben 2, 64367 Mühltal, Germany Brand: Riese & Müller Models: Carrie, Carrie2, Charger4 GT, Charger4 Mixte GT, Charger5, Charger5 Mixte, Cruiser, Cruiser Mixte, Cruiser2, Cruiser2 Mixte, Culture, Culture Mixte, Delite GT, Delite mountain, Delite4 GT, Delite5, Homage GT, Homage4 GT, Homage5, Load 60,...
Page 5 UK Declaration of Conformity English For the designated products we confirm that they meet the provisions of the following regulations and thus comply with the relevant statutory requirements: – The Supply of Machinery (Safety) Regulations 2008 – Electromagnetic Compatibility Regulations 2016 or Radio Equipment Regulations 2017 –...
Page 6 Riese & Müller GmbH, Am Alten Graben 2, 64367 Mühltal, Germany Brand: Riese & Müller Models: Carrie, Carrie2, Charger4 GT, Charger4 Mixte GT, Charger5, Charger5 Mixte, Cruiser, Cruiser Mixte, Cruiser2, Cruiser2 Mixte, Culture, Culture Mixte, Delite GT, Delite mountain, Delite4 GT, Delite5, Homage GT, Homage4 GT, Homage5, Load 60,...
Page 7 EC Declaration of Conformity English For the designated products, we confirm that they meet the requirements of the following European Directives and thus comply with the relevant Community harmonisation legislation: – 2006/42/EC Machinery Directive The Machinery Directive 2006/42/EG currently regulates the requirements governing machines in the EU.
Page 8 English Notes and requirements Notes and requirements General information Carefully read this entire manual on your e-bike before riding it for the first time. Please observe the following symbols: Warning! Indicates a potentially imminent danger. If not avoided, crashes and serious injuries can occur.
Page 9 Notes and requirements English Safety information Warning! This manual includes quick checks which may need to be done before a mandatory inspection is due, which needs to be carried out by a dealer. Never perform work on your e-bike beyond this. It requires specialist knowledge, specific tools and skills which is why it can only be carried out by a dealer.
Page 10 English Notes and requirements Also bear in mind that pedestrians will not hear you if you are approaching at high • speed. Therefore, ride with particular consideration and anticipation on cycle paths and combined cycle and pedestrian paths to avoid accidents. If necessary, use the bell or horn in good time as a warning.
Page 11 Notes and requirements English Intended use Your Riese & Müller e-bike has been developed with regard to its specific intended use and can be classified in one of the following categories. You should not load your e-bike beyond its intended use. Category 1 Intended use: Commuting and leisure riding with moderate exertion E-bike type: Road e-bike without rear wheel suspension...
Page 12 English Notes and requirements Category 4 Intended use: Sports riding with very challenging technical demands from the trails E-bike type: E-MTB Description: Refers to e-bikes to which conditions 1, 2 and 3 apply and which are used for descents on unpaved trails at speeds of less than 40 km/h. Jumps may exceptionally be 80 cm if the landing area has a gradient of more than 30°.
Page 13 Notes and requirements English Permissible total weight Warning! Avoid damage to your e-bike and injuries. Do not exceed the permissible total weight of your e-bike. Your e-bike has a permissible total weight, which must not be exceeded. If you exceed the permissible total weight, you will not be using your e-bike as intended, which can result in accidents, injuries and serious damage to your e-bike.
Page 14 English Before riding for the first time Before riding for the first time When you collect your e-bike from an authorised dealer, your e-bike has already been put into a condition ready to ride to ensure safe operation. Your dealer has performed a final inspection and a test ride.
Page 15 Before riding for the first time English Brake system Warning! Modern brakes are far stronger than simple rim or drum brakes. Check that the configuration of the brake levers matches what you are used to. Otherwise, discuss the configuration of the brake levers with your dealer. By default, the brake lever for the front brake is on the left and the brake lever for the rear brake is on the right (reversed for countries where traffic drives on the left).
Page 16 English Before riding for the first time When switching on, check that the ABS indicator light comes on correctly in the display and/or on the control panel. Check that the ABS control unit is securely attached to the fork or, with cargo bikes, to the front outside of the box.
Page 17 Before riding for the first time English Suspension Warning! The rear suspension alters the distance between the pedals and the ground when riding. When going into a bend or when riding over bumps in the road, keep the crank arms in a horizontal position to prevent the pedals from touching the ground and to avoid a potential crash.
Page 18 English Before riding for the first time Checking the shock absorber setting on the rear swing arm (applies only to the following models: Delite5, Superdelite5 and Homage5) No load on the e-bike Half of the screw head (1) is visible. •...
Page 19 Before riding for the first time English More of the screw head (1) is visible Decrease the air pressure in the shock absorber until the screw head is visible as • shown in”Load on the e-bike”. Battery Read and note the instructions for handling the battery in the separate operating instructions supplied by the battery manufacturer for your e-bike, see “General information”.
Page 20 English Before every ride Before every ride Only ride if you have carried out the following quick check in full and have not detected any faults. The ABS and IBS brake systems are optional and may also need to be checked. In case of doubt, see your dealer.
Page 21 Before every ride English The transport boxes are properly fastened and securely locked. • The load is properly secured. There must be no loose fasteners that can get caught in • the wheels (e.g. ends of lashing straps hanging down). The permissible total weight, taking into account the specified individual payloads, is •...
Page 22 English Before every ride IBS brake system Read and note the instructions in the separate Magura IBS brake system manual and ask your dealer to explain how the IBS brake system works, see “General information”. Checking the IBS brake system Check that the IBS control unit is securely attached to the outside of the box (with •...
Page 23 Components: function and handling English Components: function and handling Quick-release skewer / Q-Loc quick-release axle / quick-release axle Warning! Never ride an e-bike without first having checked that the wheels are securely fixed! Should a wheel come loose during the ride this will cause a crash. Design of quick-release skewers The quick-release skewer consists of two parts: the hand lever A and the clamping nut B.
Page 24 English Components: function and handling Handling quick-release skewers Open: Flip hand lever A so that it reads “Open” on the inner side. To further release the quick-release skewer, turn the clamping nut B anticlockwise. 2. Close: Hold the open hand lever A with one hand and turn the clamping nut B clockwise with the other hand.
Page 25 Components: function and handling English Design of the Q-Loc quick-release axle The quick-release axle consists of two firmly connected components, the hand lever A and the nut B. The hand lever A creates a clamping force and the nut B sets the preload. Handling the Q-Loc quick-release axle Open: Flip hand lever A so that it reads “Open”...
Page 26 English Components: function and handling Design of the quick-release axle The quick-release axle consists of two firmly connected components, the hand lever A and the axle with thread. A quick-release axle allows the wheel to be fitted or removed quickly and without tools.
Page 27 Components: function and handling English Saddle height / seat position All e-bikes are equipped with an adjustable seatpost. Ask your dealer to adjust the saddle height and seat position. Make sure you can start and stop safely with these adjustments. Warning! Ensure that the seatpost is not pulled out above the “MIN.
Page 28 English Components: function and handling A second type of adjustable stem is also fitted. Adjustment of this stem requires special expertise and tools, and may only be done by your dealer. This type of adjustable stem is not described below. Adjusting the angle Open both quick-release skewers A at the stem joint.
Page 29 Components: function and handling English Warning! After making any changes to the position of the handlebar or stem, make sure that cables cannot get caught. You need to be able to perform all steering movements smoothly and safely. Warning! Ensure that the stem does not protrude above the “MIN. INSERTION” mark! Only the five height positions with locked-in pin can be used.
Page 30 English Components: function and handling Warning! Never exceed the permissible total weight (rider + e-bike + load + trailer). • Ensure that brake pads / surfaces and rims are absolutely free of grease and oil to • guarantee full braking performance. Avoid the brake discs or surfaces and rims coming into contact with substances •...
Page 31 Components: function and handling English Warning! Make sure that there is power going to the ABS brake system The ABS brake system is not activated in the event of a power failure, a discharged or missing battery. The ABS indicator light will not come on. Remember that using the ABS brake system can extend your braking distance.
Page 32 English Components: function and handling Warning! Have a specialist check the rim at the latest after the second set of worn brake pads. Worn rims can cause material failure and accidents. Disc brakes With disc brakes, friction causes wear on the brake pads and brake discs. Visit your dealer to replace the brake pads and brake discs.
Page 33 Components: function and handling English Suspension If the suspension audibly or noticeably sags when riding on poor road surfaces, the spring is set too soft. You must increase the preload or the pressure. For steel springs, if the adjustment range is not sufficient, ask your dealer to replace the spring. Chain / belt drive Chain The chain is subjected to heavy loads and is one of the wearing parts on your e-bike.
Page 34 English Components: function and handling Belt care Clean the belt with water. • Do not lubricate with oil or grease (to prevent dirt from sticking). If necessary (e.g. in • case of squeaking), treat with silicone-based agents only. Do not kink, twist, turn or knot belts together – there is a risk of breakage. •...
Page 35 Components: function and handling English Air pressure on HS models For HS models, maintain the air pressure according to the table on your bike. The air pressure depends on the tire type and load. Warning! Tires with worn tread or brittle edges should be replaced by your dealer. The internal structure of the tire can be damaged by moisture or dirt.
Page 36 English Components: function and handling Lighting system Riese & Müller e-bikes are programmed to have daytime running lights to ensure high visibility and safety in traffic at all times of day. The power consumption due to the daytime running light is negligible. On S-Pedelecs, the daytime running light is a legal requirement.
Page 37 Components: function and handling English Transporting goods and passengers Warning! When the bike is fully loaded, it alters your riding behaviour and the braking distance becomes longer. Test the riding and braking behaviour with and without a load first in order to get used to the differences in behaviour.
Page 38 English Components: function and handling Transporting passengers and loads Check the following before setting off with a loaded e-bike: All attachments (e.g. basket or child seat) are correctly fixed in place. • The load and handling of the e-bike has been checked. •...
Page 39 Components: function and handling English Warning! Only use tested and safe child seats. Child seats must not be attached to the seatpost. Make sure that the child is unable to touch the springs and movable parts on saddle and seatpost with its fingers. Prevent the child’s feet from touching any moving parts such as the spokes or tires as this poses a great risk of injury.
Page 40 English Components: function and handling Safety instructions for the drive Remove the battery from the e-bike before starting work on it (e.g. inspection, repair, • assembly, maintenance, chain/belt work etc.), or transporting or storing it. With permanently installed batteries, please take special care to ensure that the e-bike cannot itself switch on.
Page 41 Components: function and handling English Do not hold the rim magnet near implants or other medical devices, such as • pacemakers or insulin pumps. The magnet generates a field that can affect the functioning of implants or medical devices. Keep the rim magnet away from magnetic data carriers and magnetically sensitive •...
Page 42 English Components: function and handling Do not expose batteries to mechanical shocks. There is a risk of damage to the • battery. Vapours can escape if the battery is damaged or used incorrectly. Ensure plenty of • fresh air and seek medical attention if symptoms occur. The vapours can irritate the respiratory tract.
Page 43 Components: function and handling English Only connect the charger to an easily accessible and properly installed • protective contact socket. Make sure that the mains voltage on the mains connector matches the information on • the charger. Only charge the suitable, approved battery. The battery voltage must match the •...
Page 44 English General care instructions General care instructions Warning! Remove the battery from the e-bike before starting work on it, such as maintenance and servicing of the e-bike. With permanently installed batteries, please take special care to ensure that the e-bike cannot switch itself on. Unintentional activation of the e-bike system runs the risk of injury.
Page 45 Inspections and service life English Inspections and service life Warning! The e-bike is subject to high stress and wear. Components and materials react differently to stress and wear. Sudden component failure can result in injury to the rider. Any kind of cracks, scoring or colour changes in highly stressed areas can be signs that the service life has expired.
Page 46 English Inspections and service life Pedal surfaces • Stand caps • Check the condition of the above wear parts regularly and, if necessary, have them replaced by your dealer. The brake pads in rim or disc brakes are subject to wear owing to their function. If the e- bike is used for sports purposes or for riding in mountainous terrain, it may be necessary to change the brake pads more frequently.
Page 47 Inspections and service life English Product service life in km 33,000 27,500 22,000 16,500 Weight Rider 125 kg Once the product has reached the end of its service life, road safety is no longer guaranteed.
Page 48 English Recycling and disposal Recycling and disposal The longer you enjoy your Riese & Müller e-bike, the better it is for our environment. If you no longer wish to use your e-bike, first consider its continued use by other people. If you still wish to dispose of the e-bike or replaced components, please note the following points: Do not dispose of your e-bike and its components in household waste.
Page 49 E-bike weight Max. carrier sideloader carrier weight weight weight (e-bike pannier + rider + rack weight load + trailer from Carrie 34.4 – Carrie2 36.0 – Charger4 GT, /160 28.6 /125 – Charger4 GT Mixte Charger5, /160 29.8 /125 –...
Page 50 English Weight specifications Model Permissible Max. rider’s Max. Max. front total weight E-bike weight Max. carrier sideloader carrier weight weight weight (e-bike pannier + rider + rack weight load + trailer from Superdelite5 36.2 /7.5 – Swing, 26.0 – Swing4 Swing5 26.4 –...
Page 51 Tightening torques for screw connections English Tightening torques for screw connections Component Screw connection Tightening torque [Nm] / [lbf in] Rücktritt brake anchor Fixing screw and nut 13 / (115) Brake lever Fixing screw 4 / (36) Brake calliper Fixing screw 8 / (71) Display + remote control All screws...
Page 52 English Tightening torques for screw connections Component Screw connection Tightening torque [Nm]/[lbf in] Adjustable fork ends (slider) M8 fixing screws 18 / (159) Stem All screws see details on component...
Page 53 Tightening torques for screw connections English Carrie / Load / Multitinker / Packster / Tinker / Transporter Component Screw connection Tightening torque [Nm]/[lbf in] Suspension element Fixing screw 10 / (89) (Load) Carrier M6 fixing screw 8 / (71) (Carrie)
Page 54 M8 clamping screws on shaft tube (4 pieces) 12 / (106) version 2 (Carrie / Load / Multitinker / Tinker) Opening direction of the quick-release skewers: against the direction of travel Opening direction of the quick-release skewers: in the direction of travel...
Page 55 Tightening torques for screw connections English Bosch Assembly Screw connection Tightening torque [Nm]/[lbf in] Drive Motor screws Crankset Lock ring Crank clamping screws 50 / (443) Tightening torque depending on the drive installed, according to the manufacturer's instructions, see instructions and supplier documentation “General information”.
Page 56 English Service and maintenance schedule Service and maintenance schedule Read and note the prescribed maintenance instructions and plans in the applicable supplier documentation for your e-bike and ensure that they are adhered to. They also apply in addition to the service and maintenance schedule below. You can perform the checks marked with ●...
Page 57 Service and maintenance schedule English Component Action Before 1st service at Every 2,000 km Note / Other intervals every ride the latest or annually after 400 km ● IBS brake system Check function and attachment ● Chain Check and lubricate if Lubricate if dry or rusty, required retighten hub gear if...
Page 58 English Service and maintenance schedule Component Action Before 1st service at Every 2,000 km Note / Other intervals every ride the latest or annually after 400 km ● Quick-release Check tight fit skewers / quick- release axle Screws and nuts Check and retighten if required Mudguards...
Page 59 Handover documentation English Handover documentation Dear dealer, Please discuss the handover document together with the customer. The individual points are confirmed by the customer’s signature. Keep a copy of the handover protocol to hand (not applicable to Home Delivery). Hand over the invoice to the customer with the purchase date, e-bike description including frame size, frame number, display number, battery number(s) and key number.
Page 60 English E-bike Logbook E-bike Logbook Please have all servicing carried out by your dealer recorded in this E-bike Logbook. The warranty, which exceeds the statutory liability for defects, only applies if, in the event of a warranty claim, the fully completed bike logbook along with a copy of the customer’s purchase receipt is sent to Riese &...
Page 61 E-bike Logbook English 1st service – at the latest after 400 km Replaced or repaired parts: Order no.: Date: Dealer stamp and signature: 2nd service – at the latest after 2,000 km or 1 year after purchase Replaced or repaired parts: Order no.: Date: Dealer stamp and signature:...
Page 62 English E-bike Logbook 4th service – at the latest after 6,000 km or 3 years after purchase Replaced or repaired parts: Order no.: Date: Dealer stamp and signature: 5th service – at the latest after 8,000 km or 4 years after purchase Replaced or repaired parts: Order no.:...
Page 63 E-bike Logbook English 7th service – at the latest after 12,000 km or 6 years after purchase Replaced or repaired parts: Order no.: Date: Dealer stamp and signature:...
Page 64 English Statutory liability for defects and warranty Statutory liability for defects and warranty Statutory liability for defects (warranty) In Europe, the statutory liability period for defects for your e-bike is a minimum of two years, calculated from the date of collection of your e-bike from your dealer or delivery to your home with Home Delivery.
Page 65 www.r-m.de www.facebook.com/rieseundmueller www.instagram.com/riesemuller www.youtube.com/rieseundmuellerGmbH www.linkedin.com/company/riesemuller...

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