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TCL Q Series User Manual
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TCL Q Series User Manual

TCL Q Series User Manual

Heat pump window air conditioner
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Q-Series
Heat Pump Window Air Conditioner
User Manual

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Summary of Contents for TCL Q Series

  • Page 1 Hi! Let’s Get Started. Q-Series Heat Pump Window Air Conditioner User Manual...
  • Page 3 Table of Contents ......................Register and Protect Your Purchase ................Important Safety Information (Please Review Before Use) ............................. What's in the Box ..........................TCL Home App Setup ............................... Introduction ..........................Operating Instructions ............................ Setup & Installation ............................Other Features .............................
  • Page 4 Add a TCL Protection Plan when you register your product and be covered from life’s mishaps Thank you for choosing TCL. We want your ownership experience to bring you as much joy as the product you purchased does, so we’e offering you a special price on TCL Protection Plans when you purchase during registration.
  • Page 5 (when facing the front). REGISTER YOUR APPLIANCE You can register your appliance online by going to register.tcl.com Be sure to retain your original sales receipt. A valid proof of purchase is required for all warranty claims.
  • Page 6 Introduction to Refrigerants R32 The refrigerants used for air conditioners are environmentally friendly hydrocarbons R32. This kind of erant is combustible and odorless. Moreover, it can burn and explode under certain condition. However, there will be no risk of burning and explosion if you comply with the following table to install your air conditioner in a room with an appropriate area and use it correctly.
  • Page 7 Installation Safety Principles 1. Site Safety Open Flames Prohibited Ventilation Necessary 2. Operation Safety Open Flames Prohibited Must wear protective clothing and Mind Static Electricity Don`t use mobile phone anti-static gloves 3. Installation Safety • Refrigerant Leak Detector The left picture is the schematic diagram •...
  • Page 8 What’s in the Box Open the carton and remove the below parts. APPEARANCE PART NAME QUANTITY Window Air Conditioner Remote Control Long Foam Seal (Non-Adhesive) Long Foam Seal (Adhesive) ¾” Screw Remote Control Battery Security Bracket ½” Screw Panel Seal (Adhesive) ⁵⁄16 ”...
  • Page 9 WiFi App Installation (for WiFi models only) TCL Home App Setup (Smart Phone Required) Step 1: Download & Install Step 2: Create an Account Step 3: Add Your Device the TCL Home App Once you have opened Select the “Add Devices”...
  • Page 10 Step 1: Getting Started (For Android & iOS Smart Phones: TCL Home App OR Smart Speakers) • Method 1 – Smart Speaker Required: Open the Google or Apple app store on your smart phone and search for your smart speaker’s companion app if not already downloaded (Amazon Alexa, Google Home, SmartThings, Apple Home).
  • Page 11 Introduction For remote control model Front Panel Air Louver Grid Guard Vane Display Board Air Filter Telescopic Curtain Assy Control Panel Remote Controller Attention 1) The design and some function of remote control may vary according to the model. 2) The shape and position of buttons and indicators may vary according to the model, but their function is the same.
  • Page 12 Operating Instructions For remote control model You can easily operate this air conditioner by pressing the relevant button on the control panel or remote. Timer on or Timer off the unit. Indicat es the unit is in MUTE mode Adjust fan speed (Auto,Low, Med, High) NOTE: Fan speed setting is available in Auto,Cool, Heat and Fan modes only.
  • Page 13 MUTE POWER Select Mute to lower the operating volume to its quietest setting. TIMER MODE Cycle through Heat,Cool, Set a Timer to turn the air Dry, Fan, and Auto modes. FAN SPEED SWING Adjust the fan speed (Low, Start and pause vent Medium, High, Auto) oscillation.
  • Page 14 Setup & Installation Window Requirements 1. This air conditioner is designed to be installed in a standard single-hung or double-hungwindow with a window width between 29.5” and 41” (750mm - 1040mm). 2. The lower sash (the lower part of the window that moves up and down) must allow for 14.5”of vertical clearance when open.
  • Page 15 Prepare Air Conditioner for Installation WARNING 3.Remove front panel and cabinet screws Excessive Weight Hazard Use two or more people to move and installair conditioner. Failure to do so can result in back or other injury. 1.Unpack the Air Conditioner Remove the four screws.
  • Page 16 Step 3: Applying the Adhesive Foam Seal Measure the length of the upper window frame, trim the adhesive foam seal to the appropriate length, and apply as shown below. Adhesive Foam Seal Step 4: Placing Inside an Open Window Using team lift, carefully lift the air conditioner and place in the windowsill. Next, close the window, making sure the air conditioner is centered and the bottom rail is flush against the windowsill.
  • Page 17 Step 6: Securing the Side Panels Pull the side panels inwards to align with the brackets, then secure onto the sides by snapping the jutting points onto the locking pins. The side panels should be locked by ¹⁄4” Long Hex-head Screw Step 7: Sealing Any Gaps with Modeling Clay (Plasticene) Fill the crevices between the side brackets and panels with the included plasticene.
  • Page 18 Step 8: Securing the Screw into the Top Rail Secure the ¹⁄2" Screw into the top rail of the air conditioner to the window frame. Step 9: Installing the Security Bracket (Recommended) For security purposes, it is recommended to attach the security bracket to the top of the window using two ¹⁄2"...
  • Page 19 Step 10: Filling the Gap Between Sashes Applying the Panel Seals Trim the non-adhesive foam seal to the appropriate length and insert between the window sashes. CAUTION: When open the window, besure that the fixed screws are avaliable from the curtain to the window frame.
  • Page 20 Installing the Chassis into the Cabinet 1. Team lift (two people) the air conditioner chassis and carefully slide it into the cabinet. Let the front of the air conditioner hang out approximately 6". 2. CAUTION: DO NOT PUSH ON THE CONTROLS OR FINNED COILS. 3.
  • Page 21 ASSEMBLY & INSTALLATION-THRU-THE-WALL (CONT.) 5.Remove faceplate screws 1.Unpack the Air Conditioner Remove the two faceplate screws. 6.Remove case screws 2.Remove parts Remove Left Telescopic Curtain Support Assy. Remove 2 screws fixed on left and right sides Remove Right Telescopic Curtain Support Assy. of case and chassis 7.Remove chassis 3.Remove Hinge...
  • Page 22 ASSEMBLY & INSTALLATION-THRU-THE-WALL (CONT.) Prepare the Wall NOTE: If wall thickness is 8-1/2" or more, add aluminum flashing over the bottom of the 1. Prepare the wall in frame construction frame opening to assure water is unable to (including brickand stucco veneer). enter the area between the inner and outer wall.
  • Page 23 ASSEMBLY & INSTALLATION-THRU-THE-WALL (CONT.) Refer to the SUPPORT BRACKET OPTIONAL: Caulking and installation of the ASSEMBLY in the WINDOW MOUNTING trim on the interior wall may be done ifdesired. section to assemble the support brackets. Caulk the openings around the top and sides A wooden strip nailed to the outside wall of the cabinet and all sides of the wood sleeve should be used in conjunction with the...
  • Page 24 It is normal to hear the water sloshing around when the fan is spinning. If this behavior is not desired, the drain cap at the rear of the AC can be removed to drain a portion of the water.Doing so may lessen the efficiency of the AC.A minimal amount of water will still remain in the drain pan.
  • Page 25 “Unit”, and together referred to as the “Products”). What your warranty covers: Defects in materials or workmanship to the original owner of this TCL Product when purchased as new from an Authorized Dealer of TCL brand Products in the United States and packaged with this warranty statement.
  • Page 26 Unit repair or replacement, to the Authorized TCL Service Center or TCL-designated address. However, TCL will pay for return shipping to a United States address only. TCL will provide instructions for packaging and shipping the Unit to the Authorized TCL Service Center or TCL-designated address.
  • Page 27 Costs of shipping the Unit to the Authorized TCL Service Center or TCL-designated address. TCL will pay for return shipping to the customer to a United States address only. Acts of nature or God (as illustrative examples and for the avoidance of doubt, such acts of nature or God include but are not limited to damage caused by earthquakes, fires, lightning, or flood whether caused by nature or humans).
  • Page 28 Trouble shooting PROBLEM POSSIBLE CAUSES SOLUTIONS Make sure the air conditioner plug The air conditioner is unplugged is pushed completely into the outlet. Check the house fuse/circuit breaker The fuse is blown/circuit breaker is box and replace the fuse or reset the tripped breaker.
  • Page 29 Ice blocks the air flow and stops the The air conditioner Switch to high fan speed and set the air conditioner from cooling the is freezing up thermostat to a higher temperature. room The batteries are inserted Check the position of the batteries. The remote control incorrectly is not working...
  • Page 32 Need more help? / ¿Necesitas más ayuda? / Besoin d’aide ? support.tcl.com 1-800-825-6747 TCL and the TCL Logo are owned by TCL Corporation and under license to TTE Technology, Inc.