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Dell Pro Max Micro FCM2250 Owner's Manual

Dell Pro Max Micro FCM2250 Owner's Manual

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Dell Pro Max Micro
FCM2250
Owner's Manual
Regulatory Model: D20U
Regulatory Type: D20U001
March 2025
Rev. A00

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Summary of Contents for Dell Pro Max Micro FCM2250

  • Page 1 Dell Pro Max Micro FCM2250 Owner's Manual Regulatory Model: D20U Regulatory Type: D20U001 March 2025 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2025 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Views of Dell Pro Max Micro FCM2250................7 Front....................................... 7 Back......................................8 Chapter 2: Set up your computer....................10 Chapter 3: Specifications of Dell Pro Max Micro FCM2250............15 Dimensions and weight..............................15 Processor..................................... 15 Chipset....................................16 Operating system................................16 Memory....................................
  • Page 4 Chapter 5: Removing and installing side cover................35 Removing the side cover..............................35 Installing the side cover..............................36 Chapter 6: Removing and installing coin-cell battery..............39 Removing the coin-cell battery............................39 Installing the coin-cell battery............................40 Chapter 7: Removing and installing Customer Replaceable Units (CRUs)........42 Riser-card module................................
  • Page 5 Deleting or changing an existing system password or setup password............117 Clearing CMOS settings..............................117 Clearing system and setup passwords........................117 Chapter 11: Troubleshooting....................... 118 Dell SupportAssist Pre-boot System Performance Check diagnostics...............118 Running the SupportAssist Pre-Boot System Performance Check............... 118 Power-Supply Unit Built-in Self-Test .........................118 System-diagnostic lights..............................118 Recovering the operating system..........................119...
  • Page 6 Chapter 12: Getting help and contacting Dell................121 Contents...

  • Page 7: Chapter 1: Views Of Dell Pro Max Micro Fcm2250

    Views of Dell Pro Max Micro FCM2250 Front Figure 1. Front view 1. Power button with diagnostic LED Press to turn on the computer if it is turned off, in sleep state, or in hibernate state. 2. Headset port Connect headphones or a headset (headphone and microphone combo).

  • Page 8: Back

    ● One HDMI 2.1 FRL port ● One DisplayPort 2.1 (UHBR20) ● One Serial port ● One PS2 port ● One USB Type C with DisplayPort Alt Mode ● Two USB Type-A ports Views of Dell Pro Max Micro FCM2250...
  • Page 9 ● One 5G Optical Fiber port ● One 5GbE LAN NIC port 2. Service Tag The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. 3. Power-cable clip For power-adapter cable routing.

  • Page 10: Chapter 2: Set Up Your Computer

    Set up your computer Steps 1. Connect the wired keyboard and mouse to the available ports. To connect a wireless keyboard and mouse, see the instructions on how to connect in the documentation that ships with the wireless keyboard and mouse. 2.
  • Page 11 3. Connect the display. For more information about setting up the display, see the documentation that is shipped with your display. Set up your computer...
  • Page 12 4. Connect the power cable to the computer and then connect it to the wall outlet. Set up your computer...
  • Page 13 Dell Support Site. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell Technologies recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
  • Page 14 SupportAssist SupportAssist is a proactive and predictive technology that offers automated technical support for Dell computers. It proactively monitors both hardware and software, addressing performance issues, preventing security threats, and automating engagement with Dell Technical Support. . For more information, see Support Assist documentation at Dell Support Site.

  • Page 15: Chapter 3: Specifications Of Dell Pro Max Micro Fcm2250

    The weight of your computer depends on the ● Minimum: 1.89 kg (4.16 lb) configuration ordered and manufacturing variability. Processor The following table lists the details of the processors that are supported in your Dell Pro Max Micro FCM2250. Table 3. Processor  Description Option one...

  • Page 16: Chipset

    Chipset The following table lists the details of the chipset supported by your Dell Pro Max Micro FCM2250. Table 4. Chipset  Description Values Chipset W880 Processor Intel Core Ultra 9/7/5 vPro processors DRAM bus width 64-bit Flash EPROM 32 MB + 32 MB...

  • Page 17: Memory Matrix

    ● 64 GB: 2 x 32 GB, DDR5, 6400 MT/s, Non-ECC, dual- channel Memory matrix The following table lists the memory configurations supported on your Dell Pro Max Micro FCM2250. Table 6. Memory matrix  Memory matrix for Non-ECC Memory matrix for ECC...

  • Page 18: External Ports And Slots

    External ports and slots The following table lists the external ports and slots of your Dell Pro Max Micro FCM2250. Table 7. External ports and slots  Description Values Network port One RJ45 ethernet port (1 Gbps) USB ports Front: ● One USB 3.2 Gen 2x2 (20 Gbps) Type-C port ●...

  • Page 19: Ethernet

    M.2 cards, search in the Knowledge Base Resource at Dell Support Site. Ethernet The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Dell Pro Max Micro FCM2250. Table 9. Ethernet specifications  Description Values Model...

  • Page 20: Audio

    Audio The following table lists the audio specifications of your Dell Pro Max Micro FCM2250. Table 11. Audio specifications  Description Values Audio type 4 Channel High Definition Audio Audio controller Realtek ALC3204 Codec Internal audio interface Intel HDA (high-definition audio)

  • Page 21: Redundant Array Of Independent Disks (Raid)

    Redundant Array of Independent Disks (RAID) For optimal performance when configuring drives as a RAID volume, Dell Technologies recommends using identical drive models. RAID 0 (Striped, Performance) volumes benefit from higher performance when drives are matched because the data is split across multiple drives: However, any I/O operations with block sizes larger than the stripe size will be constrained by the slowest drive in the array.

  • Page 22: Gpu-Integrated

    Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. GPU—Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Dell Pro Max Micro FCM2250. Table 15. GPU—Integrated ...

  • Page 23: Video Port Resolution

    GDDR6 NVIDIA RTX 4000 SFF Ada Generation 20 GB GDDR6 Video port resolution The following table lists the video port resolution for your Dell Pro Max Micro FCM2250. Table 18. Video port resolution  Graphics card Video ports Maximum supported resolution NVIDIA RTX A400 Four mini-DisplayPort 1.4a connectors...

  • Page 24: Hardware Security

    Hardware security The following table lists the hardware security of your Dell Pro Max Micro FCM2250. Table 19. Hardware security   Hardware security Kensington security-cable slot Padlock loop Chassis intrusion switch Chassis lock slot support Lockable cable covers Supply chain tamper alerts SafeID including Trusted Platform Module (TPM) 2.0...

  • Page 25: Regulatory Compliance

    Dell Optimizer This section details the Dell Optimizer specifications of your Dell Pro Max Micro FCM2250. Dell Optimizer is an AI-based software application that allows you to customize your computer settings for power and more. Learn more: Optimizer at Dell Site...
  • Page 26 ● Tune the performance, power consumption, cooling, and fan noise with selectable thermal modes. ● Download and redeem the apps that are purchased with your computer. For more information about configuring and using these features, see Dell Optimizer User Guide. Specifications of Dell Pro Max Micro FCM2250...

  • Page 27: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that are shipped with the product or at Dell Regulatory Compliance Home Page.

  • Page 28: Safety Precautions

    Standby power Dell products with standby power must be unplugged before you open the back cover. Systems that are equipped with standby power are powered while turned off. The internal power enables the computer to be remotely turned on (Wake-on-LAN) and suspended into a sleep mode and has other advanced power management features.

  • Page 29: Esd Field Service Kit

    NOTE: It is recommended to always use the traditional wired ESD grounding wrist strap and protective anti-static mat when servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while servicing the computer.

  • Page 30: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Lifting equipment Adhere to the following guidelines when lifting heavy equipment: CAUTION: Do not lift greater than 50 pounds.

  • Page 31: Screw List

    Screw list NOTE: When removing screws from a component, it is recommended to note the screw type and the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.

  • Page 32: Major Components Of Dell Pro Max Micro Fcm2250

    M3x5 M2x4.8 (Standoff) Internal antenna - location one M3x3 Internal antenna - location two M3x3 Major components of Dell Pro Max Micro FCM2250 The following image shows the major components of Dell Pro Max Micro FCM2250. Working inside your computer...
  • Page 33 1. Side cover 2. Riser-card bracket 3. Speaker 4. System fan 5. Memory module 6. System board 7. Chassis 8. Power button Working inside your computer...
  • Page 34 13. Wireless card bracket NOTE: Dell provides a list of components and their part numbers for the original computer configuration purchased. These parts are available according to warranty coverage purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 35: Chapter 5: Removing And Installing Side Cover

    Removing and installing side cover Removing the side cover Prerequisites 1. Follow the procedure in before working inside your computer. NOTE: Ensure that you remove the security cable from the security-cable slot (if applicable). About this task The following images indicate the location of the side cover and provide a visual representation of the removal procedure. Figure 3.

  • Page 36: Installing The Side Cover

    Figure 4. Removing the side cover Steps 1. Loosen the thumbscrew (#6-32x9.3) that secures the side cover to the chassis. 2. Slide the side cover towards the front of the computer to remove the padlock ring through the slot in the chassis. 3.
  • Page 37 Figure 5. Installing the side cover Removing and installing side cover...
  • Page 38 Figure 6. Installing the side cover Steps 1. Align the side cover with the grooves on the chassis. 2. Slide the side cover into the chassis towards the front of the computer. NOTE: Ensure to slide the padlock ring through the slot in the chassis. 3.

  • Page 39: Chapter 6: Removing And Installing Coin-Cell Battery

    Removing and installing coin-cell battery Removing the coin-cell battery CAUTION: Removing the coin-cell battery clears the CMOS and resets BIOS settings. Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the riser-card module.

  • Page 40: Installing The Coin-Cell Battery

    Figure 7. Removing the coin-cell battery Steps 1. Pull the tab to open and release the coin-cell battery cover. 2. Push the coin-cell battery securing-clip on the coin-cell battery socket to release the coin-cell battery. 3. Remove the coin-cell battery from the computer. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 41 About this task The following image indicates the location of the coin-cell battery and provides a visual representation of the installation procedure. Figure 8. Installing the coin-cell battery Steps 1. Insert the coin-cell battery into the socket with the positive side (+) label facing up and snap the battery in the socket. 2.

  • Page 42: Chapter 7: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Riser-card module Removing the riser-card module Prerequisites...

  • Page 43: Installing The Riser-Card Module

    Figure 9. Removing the riser-card module Steps 1. Remove the two (M3x3) screws that secure the riser-card module to the chassis. 2. Lift the riser-card module away from the computer. Installing the riser-card module Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the riser-card module and provides a visual representation of the installation procedure.
  • Page 44 Figure 10. Installing the riser-card module Steps 1. Align and place the module on the PCIe slot on the system board. 2. Align the screw holes on the riser-card module with the screw holes on the chassis. 3. Replace the two (M3x3) screws to secure the riser-card module to the chassis. Next steps 1.

  • Page 45: Graphics Card

    Graphics card Removing the graphics card Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the riser-card module. About this task The following image indicates the location of the graphics card and provides a visual representation of the removal procedure. Figure 11.

  • Page 46: Installing The Graphics Card

    Figure 12. Removing the graphics card Steps 1. On the riser-card module, press the retainer arm to release the hook and swing open the retainer. 2. Slide the graphics card along the edges of the riser-card module to detach it. 3.
  • Page 47 Figure 13. Installing the graphics card Removing and installing Customer Replaceable Units (CRUs)
  • Page 48 Figure 14. Installing the graphics card Steps 1. On the riser-card module, press the retainer arm to release the hook and swing open the retainer. 2. Slide to remove the expansion-card slot-cover from the riser-card module. 3. Slide the graphics card into the slot on the riser-card module until it clicks into place securely. 4.

  • Page 49: System Fan

    System fan Removing the system fan Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the riser-card module. About this task The following images indicate the location of the system fan and provide a visual representation of the removal procedure. Figure 15.

  • Page 50: Memory Module

    Figure 16. Installing the system fan Steps 1. Align the stands of the system fan with the mounting holes on the heat sink. 2. Push firmly down onto the system fan until it clicks into place. 3. Connect the fan cable to the connector (FANC1 and FANC2) on the system board. Next steps 1.

  • Page 51: Installing The Memory Modules

    Figure 17. Removing the memory modules Steps 1. Place the computer on its side. 2. Pull the securing clips from both sides of the memory module until the memory module pops up. 3. Slide to remove the memory module from the memory-module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges.
  • Page 52 Steps NOTE: The replacement memory modules that are purchased from Dell come with thermal pads and must be adhered to the system board. If the thermal pad needs to be replaced, peel the transparent cover off the new thermal pad.

  • Page 53: Solid State Drive (Ssd)

    NOTE: Repeat steps 4 to 5 when installing more than one memory module in your computer. Next steps 1. Install the system fan. 2. Install the riser-card module. 3. Install the side cover. 4. Follow the procedure in after working inside your computer.

  • Page 54: Installing The M.2 2230 Ssd (Slot-One)

    Figure 19. Removing the M.2 2230 PCIe solid state drive (slot-one) Steps 1. Loosen the screw (M2x8.5) that secures the SSD-extender bracket to the system board. 2. Slide and lift the SSD-extender bracket from the system board. 3. Flip over the extender bracket. 4.
  • Page 55 About this task The following image indicates the location of the SSD and provides a visual representation of the installation procedure. NOTE: The same procedure applies to installation of M.2 2230 SSD in slot-two. NOTE: There is no thermal pad in slot-two. Figure 20.

  • Page 56: Removing The M.2 2280 Ssd (Slot-One)

    NOTE: Repeat steps 1 to 6 for installing the M.2 2230 SSD in slot-two (if applicable). Next steps 1. Install the riser-card module. 2. Install the side cover. 3. Follow the procedure in after working inside your computer. Removing the M.2 2280 SSD (slot-one) Prerequisites 1.

  • Page 57: Installing The M.2 2280 Ssd (Slot-One)

    Figure 21. Removing the M.2 2280 PCIe solid state drive (slot-one) Steps 1. Loosen the screw (M2x8.5) that secures the SSD-extender bracket to the system board. 2. Slide and lift the SSD-extender bracket from the system board. 3. Flip over the bracket and remove the M.2 2280 SSD from the extender bracket. NOTE: Repeat steps 1 to 3 for removing M.2 2280 SSD from slot-two (if applicable).
  • Page 58 About this task The following image indicates the location of the SSD and provides a visual representation of the installation procedure. NOTE: The same procedure applies to installation of M.2 2280 SSD in slot-two. NOTE: There is no thermal pad in slot-two. Figure 22.

  • Page 59: Replacing The M.2 2230 Ssd With An M.2 2280 Ssd

    Next steps 1. Install the riser-card module. 2. Install the side cover. 3. Follow the procedure in after working inside your computer. Replacing the M.2 2230 SSD with an M.2 2280 SSD Prerequisites 1. Follow the procedure in before working inside your computer.

  • Page 60: Replacing The M.2 2280 Ssd With An M.2 2230 Ssd

    Steps 1. Release the four snaps holding the M.2 2230 SSD card. 2. Remove the M.2 2230 SSD from the SSD-extender bracket. 3. Remove the screw (M2x6) to allow placement of the M.2 2280 SSD card on the thermal pad. 4.
  • Page 61 Figure 24. Replacing the M.2 2280 SSD with an M.2 2230 SSD Steps 1. Release the snaps holding the M.2 2280 SSD card. 2. Remove the M.2 2280 solid state drive from the SSD-extender bracket. 3. Remove the screw (M2x6) from the SSD-extender bracket. 4.

  • Page 62: Wlan Card

    WLAN card Removing the wireless card Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the riser-card module. 4. Remove the speaker. About this task The following image indicates the location of the wireless card and provides a visual representation of the removal procedure. Figure 25.

  • Page 63: Installing The Wireless Card

    Steps 1. Remove the screw (M2x3.5) that secures the wireless-card shield to the system board. 2. Lift the wireless-card shield out of the computer. 3. Remove the screw (M2x3.5) that secures the wireless-card bracket to the wireless card. 4. Slide and remove the wireless-card bracket off the wireless card. 5.
  • Page 64 Figure 26. Installing the wireless card Steps 1. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the WLAN card of your computer. Table 24. Antenna-cable color scheme  Connectors on the Antenna-cable color Silkscreen marking wireless card △...

  • Page 65: Speaker

    6. Align and place the wireless-card shield on the system board and wireless card. 7. Replace the screw (M2x3.5) to secure the wireless-card shield to the system board. Next steps 1. Install the speaker. 2. Install the riser-card module. 3. Install the side cover.

  • Page 66: Installing The Speaker

    2. Press the release tab and lift the speaker along with the cable from the system board. Installing the speaker Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the speaker and provides a visual representation of the installation procedure. Figure 28.

  • Page 67: Speaker Holder

    Speaker holder Removing the speaker holder Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the riser-card module. 4. Remove the speaker. 5. Remove the wireless card. About this task The following image indicates the location of the speaker holder and provides a visual representation of the removal procedure. Figure 29.

  • Page 68: Optional Modules

    Optional modules NOTE: The optional modules can be ordered from Dell.com. Installing the 5G optical fiber port Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. Removing and installing Customer Replaceable Units (CRUs)
  • Page 69 About this task The following images indicate the location of the optional 5G optical fiber port module and provide a visual representation of the installation procedure. Figure 31. Installing the 5G optical fiber port Removing and installing Customer Replaceable Units (CRUs)

  • Page 70: Removing The 5G Optical Fiber Port

    Figure 32. Installing the 5G optical fiber port Steps 1. Insert a flat-head screwdriver in the hole of the bracket, push the bracket to release the bracket, and lift the bracket out from the computer. 2. Align and insert the hooks of the optional module port into the slots on the chassis. 3.

  • Page 71: Installing The Ps2 Port

    Figure 33. Removing the 5G optical fiber port Steps 1. Remove the screw (M3x8.5) and loosen the two screws (M3x6) that secure the optional module in place. 2. Lift the optional module at an angle and unhook from the chassis. Installing the PS2 port Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 72 Figure 34. Installing the PS2 port Removing and installing Customer Replaceable Units (CRUs)

  • Page 73: Removing The Ps2 Port

    Figure 35. Installing the PS2 port Steps 1. Insert a flat-head screwdriver in the hole of the bracket, push the bracket to release the bracket, and lift the bracket out from the computer. 2. Align and insert the hooks of the optional module port into the slots on the chassis. 3.

  • Page 74: Installing The Displayport

    About this task The following images indicate the location of the optional PS2 port module and provide a visual representation of the removal procedure. Figure 36. Removing the PS2 port Steps 1. Disconnect the PS2 cable from its connector (OPTION) on the system board. 2.
  • Page 75 About this task The following images indicate the location of the optional DisplayPort module and provide a visual representation of the installation procedure. Figure 37. Installing the DisplayPort Removing and installing Customer Replaceable Units (CRUs)

  • Page 76: Removing The Displayport

    Figure 38. Installing the DisplayPort Steps 1. Insert a flat-head screwdriver in the hole of the bracket, push the bracket to release the bracket, and lift the bracket out from the computer. 2. Align and insert the hooks of the optional module port into the slots on the chassis. 3.

  • Page 77: Installing The Thunderbolt Port

    Figure 39. Removing the DisplayPort Steps 1. Remove the screw (M3x8.5) and loosen the screw (M3x6) that secure the optional module in place. 2. Lift the optional module at an angle and unhook from the chassis. Installing the Thunderbolt port Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 78 Figure 40. Installing the Thunderbolt port Removing and installing Customer Replaceable Units (CRUs)

  • Page 79: Removing The Thunderbolt Port

    Figure 41. Installing the Thunderbolt port Steps 1. Insert a flat-head screwdriver in the hole of the bracket, push the bracket to release the bracket, and lift the bracket out from the computer. 2. Align and insert the hooks of the optional module port into the slots on the chassis. 3.

  • Page 80: Installing The Hdmi Port

    Figure 42. Removing the Thunderbolt port Steps 1. Remove the screw (M3x8.5) and loosen the screw (M3x6) that secure the optional module in place. 2. Lift the optional module at an angle and unhook from the chassis. Installing the HDMI port Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 81 Figure 43. Installing the HDMI port Removing and installing Customer Replaceable Units (CRUs)

  • Page 82: Removing The Hdmi Port

    Figure 44. Installing the HDMI port Steps 1. Insert a flat-head screwdriver in the hole of the bracket, push the bracket to release the bracket, and lift the bracket out from the computer. 2. Align and insert the hooks of the optional module port into the slots on the chassis. 3.
  • Page 83 Figure 45. Removing the HDMI port Steps 1. Remove the screw (M3x8.5) and loosen the screw (M3x6) that secure the optional module in place. 2. Lift the optional module at an angle and unhook from the chassis. Removing and installing Customer Replaceable Units (CRUs)

  • Page 84: Chapter 8: Removing And Installing Field Replaceable Units (Frus)

    The information in this removing and installing FRUs section is intended for authorized service technicians only. CAUTION: To avoid any potential damage to the component or loss of data, Dell Technologies recommends that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Your warranty does not cover damages that may occur during FRU repairs that are not authorized by Dell Technologies.

  • Page 85: Installing The Heat Sink

    Figure 46. Removing the heat sink Steps 1. In sequential order (3 > 2 > 1), loosen the three captive screws that secure the heat sink to the computer. 2. Lift the heat sink from the system board. Installing the heat sink Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 86: Processor

    Figure 47. Installing the heat sink Steps 1. Align the screw holes on the heat sink with the screw holes on the system board. 2. Tighten the three captive screws in a sequential order (1->2->3) to secure the heat sink to the system board. Next steps 1.

  • Page 87: Installing The Processor

    Figure 48. Removing the processor Steps 1. Press the release lever down and then push it away from the processor to release it from the securing tab. 2. Extend the release lever completely and open the processor cover. CAUTION: When removing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.

  • Page 88: System Board

    Figure 49. Installing the processor Steps 1. Ensure that the release lever on the processor socket is fully extended in the open position. NOTE: The pin-1 corner of the processor has a triangle that aligns with the triangle on the pin-1 corner on the processor socket.
  • Page 89 13. Remove the optional module. About this task The following images indicate the connectors on your system board. Figure 50. System board connectors Table 25. Dell Pro Max Micro FCM2250 system board connectors  Connector Description INT SPKR Internal speaker PWR SW...
  • Page 90 Table 25. Dell Pro Max Micro FCM2250 system board connectors (continued) Connector Description KB MS SERIAL Optional PS/2, serial port connector OPTION Optional module connector PCIe RISER connector The riser supports two PCIe Gen4 x8 open-end connector (Electrically x8 for slot1, x1 for slot2)
  • Page 91 Figure 51. Removing the system board Removing and installing Field Replaceable Units (FRUs)

  • Page 92: Installing The System Board

    Figure 52. Removing the system board Steps 1. Disconnect the power button cable from its connector on the system board. 2. Unroute the wireless antenna cables from the plastic routing guide. 3. Remove the screw (M2x4.8) and three screws (M3x5) that secure the system board to the chassis. 4.
  • Page 93 Figure 53. System board connectors Table 26. Dell Pro Max Micro FCM2250 system board connectors  Connector Description INT SPKR Internal speaker PWR SW Power button Wireless card M.2 PCIe SSD-0 and M.2 PCIe SSD-1 M.2 PCIe SSD slots KB MS SERIAL...
  • Page 94 Table 26. Dell Pro Max Micro FCM2250 system board connectors (continued) Connector Description Coin-cell battery The following images indicate the location of the system board and provide a visual representation of the installation procedure. Figure 54. Installing the system board Removing and installing Field Replaceable Units (FRUs)
  • Page 95 Figure 55. Installing the system board Steps 1. At an angle, carefully slide to align the ports on the system board to the port slots on the chassis. 2. Align the screw holes on the system board with the screw holes on the chassis. 3.

  • Page 96: Power Button

    13. Follow the procedure in after working inside your computer. Power button Removing the power button Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the riser-card module. About this task The following images indicate the location of the power button and provide a visual representation of the removal procedure.

  • Page 97: Installing The Power Button

    Steps 1. Disconnect the power-button cable from the connector on the system board. 2. Unroute the wireless antenna cables from the plastic routing guide. 3. Unroute the power-button cable from the plastic routing guide. 4. Press the release tabs on the power-button head and slide the power-button cable out from the front-side chassis of the computer.
  • Page 98 Figure 57. Installing the power button Steps 1. Insert the power-button cable into the slot from the front-side of the computer. 2. Press the power-button head until it clicks into the place in the chassis. 3. Route the power-button cable through the plastic routing guide. 4.

  • Page 99: Internal Antenna

    Internal antenna Removing the internal antenna—location one Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the riser-card module. 4. Remove the wireless card. About this task The following images indicate the location of the internal antenna and provide a visual representation of the removal procedure. Figure 58.

  • Page 100: Removing The Internal Antenna-Location Two

    About this task The following images indicate the location of the Internal antenna and provide a visual representation of the installation procedure. Figure 59. Installing the internal antenna—location one Steps 1. Align and insert the internal antenna module into its slot on the chassis. 2.

  • Page 101: Installing The Internal Antenna-Location Two

    Figure 60. Removing the internal antenna—location two Steps 1. Unroute the antenna cables from the routing guides in the chassis using a plastic scribe. 2. Pry the metallic routing guide and unroute the antenna cables from the chassis. 3. Remove the screw (M3x3) that secures the internal antenna module to the chassis. 4.
  • Page 102 Figure 61. Installing the internal antenna—location two Steps 1. Align and insert the internal antenna module into its slot on the chassis. 2. Replace the screw (M3x3) to secure the internal antenna module to the chassis. 3. Route the antenna cable through the metallic routing guide on the chassis using a plastic scribe. 4.

  • Page 103: Chapter 9: Software

    ● Windows 11 Pro National Education, 64-bit ● Windows 11 Pro for Workstations ● Ubuntu Linux 24.04 LTS, 64-bit Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article Drivers and Downloads FAQs 000123347. Software...

  • Page 104: Chapter 10: Bios Setup

    BIOS Setup NOTE: Depending on the computer and the installed devices, the options that are listed in this section may or may not be displayed. CAUTION: Certain changes can make your computer work incorrectly. Before you change the settings in BIOS Setup, it is recommended that you note down the original settings for future reference.

  • Page 105: Bios Setup Options

    Depending on your computer and its installed devices, the items that are listed in this section may or may not be displayed. Table 28. BIOS Setup options—Overview menu  Overview Description Dell Pro Max Micro FCM2250 BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer.
  • Page 106 Table 28. BIOS Setup options—Overview menu (continued) Overview Description Video Controller Displays the type of video controller available on the computer. Video Memory Displays the video memory information of the computer. Wi-Fi Device Displays the wireless device information of the computer. Video BIOS Version Displays the video BIOS version of the computer.
  • Page 107 Table 30. BIOS Setup options—Integrated Devices menu (continued) Integrated Devices Description Time Sets the computer time in HH/MM/SS 24-hour format. You can switch between a 12-hour and 24-hour clock. Changes to the time format take effect immediately. Audio Enable Audio Enables all integrated audio controller. By default, all the options are enabled.
  • Page 108 Table 31. BIOS Setup options—Storage menu (continued) Storage Description Type Displays the M.2 PCIe SSD-1 device information of the computer. Device Table 32. BIOS Setup options—Display menu  Display Description Multi-Display Primary Display Determines the primary display when multiple controllers are available on the computer By default, the Auto option is enabled.
  • Page 109 BitLocker, Virtual Secure Mode, remote Attestation. By default, the TPM 2.0 Security On option is enabled. For additional security, Dell Technologies recommends keeping Trusted Platform Module (TPM) enabled to allow these security technologies to fully function.
  • Page 110 By default, the option is disabled. Absolute Absolute Software provides various cyber security solutions, some requiring software preloaded on Dell computers and integrated into the BIOS. To use these features, you must enable the Absolute BIOS setting and contact Absolute for configuration and activation.
  • Page 111 Password prompt. ● The computer password is not prompted when the computer resumes from standby mode. Dell Technologies recommends using the computer password in situations where it is likely that a computer may be lost or stolen. M.2 PCIe SSD-0/SSD-1 Set, change, or delete the M.2 PCIe SSD-0 and/or SSD-1 password.
  • Page 112 Allow Non-Admin PSID Revert Enable Allow Non-Admin PSID Revert Controls access to the Physical Security ID (PSID) revert of NVMe hard-drives from the Dell Security Manager prompt. By default, the option Disabled is enabled. Table 37. BIOS Setup options—Update, Recovery menu ...
  • Page 113 By default, the option is disabled. Diagnostics OS Agent Requests Enable or disable the Dell OS Agent(s) capability of scheduling onboard diagnostics on a subsequent boot which helps assist in the prevention and resolution of hardware related issues. By default, this option is enabled.

  • Page 114: Updating The Bios

    Failure to provide the recovery key can result in data loss or an operating system reinstall. For more information, see the Knowledge Base Resource updating the BIOS on Dell systems with BitLocker enabled. Steps 1.

  • Page 115: Updating The Bios Using The Usb Drive In Windows

    ● USB drive formatted to the FAT32 file system (the drive does not have to be bootable) ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter must be connected to the computer ●...

  • Page 116: System And Setup Password

    CAUTION: Do not turn off the computer during the BIOS flash update process. The computer may not boot if you turn off your computer. Steps 1. Turn off the computer, insert the USB drive that contains the BIOS flash update file. 2.

  • Page 117: Deleting Or Changing An Existing System Password Or Setup Password

    Clearing system and setup passwords About this task To clear the system or setup passwords, contact Dell technical support as described at Contact Support. NOTE: For information about how to reset Windows or application passwords, see the documentation accompanying Windows or your application.

  • Page 118: Chapter 11: Troubleshooting

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded within the BIOS and launched by the BIOS internally. The embedded system diagnostics provides options for particular devices or device groups allowing you to: ●...

  • Page 119: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, and restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into the primary operating system due to software or hardware failures.

  • Page 120: Real-Time Clock-Rtc Reset

    Real-Time Clock—RTC reset The Real-Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Pro and Pro Max computers from No POST/No Boot/No Power situations. You can initiate the RTC reset on the computer from a power-off state only if it is connected to AC power.

  • Page 121: Self-Help Resources

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 45. Self-help resources  Self-help resources Resource location Information about Dell products and services Dell Site Tips Contact Support In Windows search, type Contact Support, and press Enter.

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