These repair instructions are intended for professional repairers of local space heaters Original launch document version number: SMPR-EN-HP07-07A-09-10-11-12-06/25-V1-EN only. Dyson accepts no liability for any incorrect use of these instructions. Publication Date: 06/2025 This manual covers the full disassembly and...
All repairs should be tested in accordance with applicable safety standards and regulations. Dyson authorised repairers should also follow TSI 0432. Ensure at all times during the repair and testing of products that owners, children, animals and yourself are not exposed to any Live electrical supply.
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Technical infomation Technical infomation Wiring diagram (models with no Wifi PCB) Wiring diagram (models with an integrated Main Control and Wifi PCB) Assembly Assembly Assembly Assembly Plantower Plantower Dust Sensor Dust Sensor HCHO Sensor HCHO Sensor Sensor Sensor (Not in HP10 models) Powercord Powercord Assembly...
Technical infomation Technical infomation AQ displays during calibration Accessing the diagnostic menu Diagnostic menu Prior to carrying out any repairs that are associated to fauly air quality readings, it is Built into the products software there is an engineers diagnostic menu designed to enable the important to determine whether the product has a genuine fault or is simply calibrating.
5. Wrong Power Supply Unit (PSU) inserted/PSU fault, advise to use the Torx T-15 screwdriver (magnetic if possible) Dyson PSU that came with the machine. Torx T-10 screwdriver (magnetic if possible) 6. Fault. Shown permanently if fatal fault. Shown temporarily if limited Torx T-8 screwdriver (magnetic if possible) functionality fault.
Repair notes Repair notes Powercord - removal Powercord - fitting 01 Remove the 10 T-10 screws in the base of the product and remove the 04 Connect the Live and Neutral wires Baseplate. on the new Powercord. 05 Ensure the wires are located correctly 02 Open the Connector insulation block.
Repair notes Full dismantle WARNING: Disconnect the machine from the electrical outlet at all times during repair and test. Failure to do so could result in electric shock or personal injury. 07 Locate the Powercord grommet into the Lower housing assembly. Ensure all other wiring is still retained within the provided features.
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12 Turn the machine upside down. Remove the four 16mm T-10 screws from the front and rear of the product that attach the Amp 15 Lift up and slide the Filter release assembly to the Main body. assembly away from the product. 16 Release the Amp wires from inside 13 Slightly lift the left hand side of the the channel running down the side of...
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Note: the LCD display is secured with a locking mechanism that will need to be opened before removing/replacing. 18 Disconnect all three terminals. HCHO sensor board (SCO models only) Sensor satelite* Temperature/Humidity/ VOC sensor Main PCB LCD display Dust sensor* Wifi PCB (Not in HP10 models) (Integrated into Main...
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21 Remove the Motor to AMP seal. 22 Disconnect the Motor loom from the Main PCB assembly. Note: for ease the WiFi PCB can be removed from it’s holder. 24 Carefully release the three Motor bucket catches from around the main body. 25 Carefully lift the Motor and bucket assembly out of the main body.
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26 Remove the two 7mm T-8 screws holding the right handside Filter catch assembly. 29 Carefully release the three looms from the retainers in the channel in the side of the main body. IMPORTANT: there will be a Humidity sensor still attached to the 27 Lift the Filter catch assembly up and Main body.
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33 Disconnect the two highlighted looms. 31 Note: Once the screws have been removed the Main body will only be held in place by the 34 Disconnect the highlighted terminal grommet around the Heat sink. and loom. Hold the Heat sink firmly and Lift the main body away from the Oscillation housing. 35 Remove the two T-10 screws from the Triac PCB assembly.
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39 Disconnect the IR sensor loom from the IR sensor. 36 Carefully slide the Triac PCB away Remove the sensor loom from the from the PSU platform service Lower housing assembly. assembly. 40 Remove the Oscillation motor loom. 37 Open the two grommet clips. 38 Remove the previously disconnected loom.
Repair notes Full rebuild WARNING: Disconnect the machine from the electrical outlet at all times during repair and test. Failure to do so could result in electric shock or personal injury. 41 Refit the Oscillation motor loom. 42 Connect the IR sensor loom to the sensor.
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45 Connect the highlighted loom to the Triac PCB. 46 Connect the Live Main power wires to the Triac PCB assembly. Dress the Live heater element wires and the Live Main power wires within the retainers provided. 47 Connect and retain the highlighted looms where shown.
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49 Carefully lower the Main body onto the Lower body ensuring the heat sink protrudes through the gap in the base of the Main body. 50 Locate the Humidity sensor into the opening in the side of the Main body. Ensure the looms are free and not trapped under the Main body.
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Cross section view of Upper retention ring and spring positions Important: during shipping/transport the Upper and Lower retention rings and springs may detach. Before fitting the Motor and bucket assembly the Upper and Lower Spring retention rings have to be seated on their corresponding ledges on the motor bucket and the six springs attached as shown.
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54 When fitting a new Motor and bucket assembly the old (or a new) impeller inlet shroud will need to be fitted. 55 Line up the detail on the side of the Motor and bucket service assembly with the groove on the Line up the three hooks around the inlet shroud with the three holes around the Motor and Bucket assembly.
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56 Carefully lower the Motor and Bucket assembly into the Main body. 59 Push down firmly on the top of the Motor bucket service assembly until the three catches around the motor bucket have securely clipped into the Main body. Note: the Tension springs and Upper and Lower retention rings can come disconnected during this process.
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63 Locate the bottom of the Filter catch 61 Ensure the looms are retained within assembly into the bottom of the the channel. channel in the Main body. 64 Ensure the hook details on the main body are located within the holes in the Filter catch assembly.
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Note: the LCD display is secured with a locking mechanism that will need to be opened before removing/replacing. 66 Connect and dress the Oscillation Motor control harness to the Main PCB HCHO sensor board as shown. (SCO models only) Sensor satelite* Temperature/Humidity/ VOC sensor Main PCB...
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73 Locate the bottom of the Filter catch 70 Fit the Motor to Amp seal, ensuring it is assembly into the bottom of the seated correctly around the Motor. channel in the Main body. 71 Connect the Flow motor loom to the Main PCB.
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76 Locate the AMP assembly onto the Main body, ensuring the Amp is facing the correct way. 79 Locate the two shrouds. 77 Fit the four 16mm T-10 screws to the front and rear of the product. 78 Locate the two SCO filters ensuring they click into position (not applicable to all models).
Parts diagram Parts diagram Main body assembly Amp and Filter assemblies Motor Bucket Seal Remote Control Assy Screw M3.0x15-P1 Tail Cone Tension Spring Motor & Bucket Amp Assy Service Assy Impeller Inlet Shroud LCD Display Service Assy Sensor Input Harness Assy Main PCB Sensor PCB Service Assy Wi-Fi Harness Assy...
Software updates How to update the product software Any necessary product software updates should be facilitated via the MyDyson app. The app can be downloaded via the App store or Google Play. Open the app and follow the on-screen instructions to create a new account, pair the machine and select your Wifi network.
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