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Selecting a Request
To select a request from the queue:
On the Data Recovery Manager's Agent Services page, click List Requests,
1.
specify search criteria, and click Find to display a list of key service requests.
For details, see "Listing Key Service Requests" on page 71.
On the Key Service Request Queue form, find a particular request.
2.
If the request you want to see is not shown, scroll to the bottom of the list and
select the Next or Previous group of requests.
Click Details next to the selected request.
3.
The details of the selected key service request appear in the Request details
form. You cannot manipulate the request in any way.
If the system changes the state of the displayed request, and if you use your
browser's Back or Forward buttons or the Go (history) menu to move to
another page, the data shown can become out of date. To refresh the data, click
the highlighted key identifier at the top of the page.
Viewing Key Service Requests
Chapter 5
Recovering Encrypted Data
73
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