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American Changer AC101 Installation, Operation And Service Manual

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American Changer®
Coin/Token Changer
Series
Installation, Operation,
and Service Manual
Changing the Industry℠
Installers & Service Technicians
Read and understand the instructions
detailed in this manual.
Owners & Operators
Keep this manual in a safe place to
provide to any service technicians
working on this machine.
American Changer
1400 N.W. 65th Place, Ft. Lauderdale, FL 33309
Tel (954) 917-3009 • Fax (954) 917-3079
www.americanchanger.com www.hoffmanmint.com
©2021 American Changer
Manual CnTkn Series 040121

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  • Page 1 Keep this manual in a safe place to provide to any service technicians working on this machine. American Changer 1400 N.W. 65th Place, Ft. Lauderdale, FL 33309 Tel (954) 917-3009 • Fax (954) 917-3079 www.americanchanger.com www.hoffmanmint.com ©2021 American Changer Manual CnTkn Series 040121...
  • Page 3 List of Machines Front Load: • AC101 • AC201 • AC250 • AC250-CRR • AC500 • AC1000 • AC1001 • AC1002 • AC2000 • AC2001 • AC2002 • AC2002.1 • AC2009 • AC8002 Rear Load: • AC105 • AC205 • AC1005 •...

  • Page 4: Table Of Contents

    All rights reserved. No part of this work covered by copyrights herein may be reproduced or copied in any form or by means – graphic, electronic or mechanical, including photocopying, recording, taping or information storage and retrieval systems – without the written permission of American Changer...

  • Page 5: Section 1 - Product Overview

    *Note: Specifications stated herein may vary without notice. Capacities are approximations and may vary. 1.2 – Warranty Information PLEASE REFERENCE SECTION 4.4 ON PAGES 47 AND 48 FOR AMERICAN CHANGER’S DETAILED LIMITED WARRANTY AND EXCLUSIVE REMEDIES. SOME HIGHLIGHTS FROM SAID SECTION ARE: Coin Hopper(s), Coin Acceptors and Logic Board These items are warranted for one year from date of purchase.

  • Page 6: Machine Safety

    Section 1.3 – Machine Safety Your safety and the safety of others are very important to American Changer. We have provided important safety messages in this manual and on your machine. Always read and obey all safety messages. This is a safety alert symbol.

  • Page 7: Important Safety Instructions

    SAVE THESE INSTRUCTIONS American Changer does not guarantee machines (products) or services to be 100% secure against criminal attempts. All machines (products) and services are to be used in accordance with business best practices and the owner’s or operator’s best judgement.

  • Page 8: Setup And Installation

    “ON.” The rocker switch has an “I” and “O” printed on it. When the “I” is pressed down, the changer is “ON.” If the machine does not function properly please contact American Changer’s Technical Support Department at service@americanchanger.com...

  • Page 9: Mounting Instructions

    2.2 – Mounting Instructions This machine must be installed in accordance with local codes. If you are unsure in any way what your local codes are or unsure of anything in the following steps, please hire a licensed professional to mount your machine.
  • Page 10 Installation is completed. Proceed to the “Programming the Changer” section The proper performance of your American Changer machine is directly related to the quality of the power it is supplied. AC power fluctuations, including blackouts, brownouts, over voltages, sags, surges, and spikes may cause the machine to miss pay.

  • Page 11: Ada Regulations

    2.3 – ADA Regulations The American Disabilities Act requires unobstructed access to equipment. Bill insertion and coin removal are to be no lower than 15 inches and no higher than 48 inches from the floor. This requirement must be met whether a changer is installed on a base, on a table, or in the wall. NOTE: This drawing is not to scale.

  • Page 12: Section 3 - Operational Overview

    Section 3 – Operational Overview 3.1 – Component Description Coin Hopper The hopper uses the ccTalk communication protocol. It can dispense coins or tokens ranging in size from 21mm to 30mm in diameter and 1.25mm to 3.30mm in thickness. An option is available to dispense smaller coins.
  • Page 13 Universal Main Logic Board Use this connector Hopper L Hopper R when operating with only 1 hopper. Out of Coin Service Acceptor Light (Optional) Bill Validator 24VDC Power Up, Down, and Select Buttons. On/Off Input Used for accessing and Switch navigating the programming menu Figure 3...
  • Page 14 Super Universal Main Logic Board Hopper R Hopper L Coin Out of Acceptor Service (Optional) Light Bill Validator (Upper) Bill Validator (Lower) 24VDC Power Up, Down, and Select Buttons. On/Off Input Used for accessing and Switch navigating the programming menu Figure 4 NOTE: The counter on the display shows money inserted.

  • Page 15: Functional Description

    3.2 – Functional Description 1. Dispense The coin hopper content can be defined by entering its value in the programming menu, for example, $00.25. 2. Payment The machine accepts payment in the form of bank notes. A coin acceptor is optional 3.3 –...

  • Page 16: Programming Menu Universal Board

    NoPay A dispense command was sent to the coin hopper but it did not dispense any coins. Check the hopper for a possible coin jam, exit blockage, or other mechanical errors. If nothing can be found, have the unit repaired or replaced. Bill Validator Bill Validator Error Conditions Motor...
  • Page 17 3.4 – Programming Menu Universal Board To enter the programming menu, begin by pressing the “Select” button on the Universal main logic board. Refer to Figure 3. Use the “Up ” and “Down ” buttons to navigate through the menus. Scroll down to “Exit” and press the “Select”...
  • Page 18 Payout and Mode Menus Payout – This menu is used to define how the machine will payout. This menu will change depending on the mode selected. Mode – This menu is a submenu of the Hardware menu. Which mode is used is determined by the manner in which the machine is to be used.
  • Page 19 Game Token (Gmetkns) Mode – This mode is intended for vending tokens only. It allows for the use of “Party Tokens.” Payouts per denomination, and up to 4 different “Party Tokens,” can be set independently, giving the option of including discounts or bonuses for certain denominations. If the changer is equipped with two hoppers, both should be filled with the same tokens.
  • Page 20 Simple Changer with 2 Hoppers and Different Coins – Begin by entering the denomination of coins in the left (‘Change L’) and right (‘Change R’) hoppers. These values can be set to anywhere between 1¢ and $20. Next, set the number of coins from each to be paid out per dollar for each changing operation. The left hopper is first (‘Payout L’), then the right (‘Payout R’).
  • Page 21 Advanced Vending 1 or 2 Hoppers with the Same Coin – Using the “Up ” and “Down ” buttons, set the value of the tokens in the hopper(s). They can be set to values between 1¢ and $20. Following this, enter the number of tokens to be dispensed for each accepted bill denomination, starting with $1 and increasing, in sequence, to $100.
  • Page 22 ‘Pulse’. Following this, the program will request specification of the logic level used to enable the coin acceptor, high “Hi” or low “Lo”. Pulse coin acceptors provided by American Changer use the “Hi” setting. Note: The Logic Board can only control one pulse device; if a pulse validator is installed, a pulse coin acceptor cannot be (see Figure 3 for the pulse device connection on the Universal Board).
  • Page 23 String – Configures the settings that help against “Stringing”. Select ‘String,’ and then choose either (Y) to enable stringing protection, or (N) to disable it. If Yes is chosen, there is a series of three settings that will follow, explained next, that together control the behavior of the changer with regard to stringing. Max $ –...
  • Page 24 Programming Menu Flow Chart Hoppers ccTalk ccTalk Hoppers Exit Compact Exit Coin Acceptor ccTalk ccTalk U.S. Coin Acceptor Exit Pulse Pulse High Exit None Exit Validator Total Hardware 00000 None Exit Validator Pulse High Pulse Exit None Exit Exit String Max $ String Max Time...

  • Page 25: Programming Menu Super Universal Board

    3.5 – Programming Menu Super Universal Board To enter the programming menu, begin by pressing the “Select” button on the Super Universal main logic board. Refer to Figure 3. Use the “Up ” and “Down ” buttons to navigate through the menus. Scroll down to “Exit” and press the “Select”...
  • Page 26 Payout and Mode Menus Payout – This menu is used to define how the machine(s) will payout. This menu will change depending on the mode selected. Mode – This menu is a submenu of the Hardware menu. Which mode is used is determined by the manner in which the machine is to be used.
  • Page 27 Game Token (Gmetkns) Mode – This mode is intended for vending tokens only. It allows for the use of “Party Tokens.” Payouts per denomination, and up to 4 different “Party Tokens,” can be set independently, giving the option of including discounts or bonuses for certain denominations. If the changer is equipped with two hoppers, both should be filled with the same tokens.
  • Page 28 Simple Changer with 2 Hoppers and Different Coins – Begin by entering the denomination of coins in the left (‘Change L’) and right (‘Change R’) hoppers. These values can be set to anywhere between 1¢ and $20. Next, set the number of coins from each to be paid out per dollar for each changing operation. The left hopper is first (‘Payout L’), then the right (‘Payout R’).
  • Page 29 Advanced Vending 1 or 2 Hoppers with the Same Coin – Using the “Up ” and “Down ” buttons, set the value of the tokens in the hopper(s). They can be set to values between 1¢ and $20. Following this, enter the number of tokens to be dispensed for each accepted bill denomination, starting with $1 and increasing, in sequence, to $100.
  • Page 30 ‘Pulse’. Following this, the program will request specification of the logic level used to enable the coin acceptor, high “Hi” or low “Lo”. Pulse coin acceptors provided by American Changer use the “Hi” setting. Note: The Logic Board can only control one pulse device; if a pulse validator is installed, a pulse coin acceptor cannot be (see Figure 3 for the pulse device connection on the Super Universal Board).
  • Page 31 String – Configures the settings that help against “Stringing”. Select ‘String,’ and then choose either (Y) to enable stringing protection, or (N) to disable it. If Yes is chosen, there is a series of three settings that will follow, explained next, that together control the behavior of the changer with regard to stringing. Max $ –...
  • Page 32 Programming Menu Flow Chart Hoppers ccTalk ccTalk Hoppers Exit Compact Exit Coin Acceptor ccTalk ccTalk U.S. Total Hardware Coin Acceptor Exit 00000 Pulse Pulse High Exit Pulse V Pulse V High Pulse V $00.00 Exit None Exit Validator None Exit Validator Pulse High...
  • Page 33 Programming Menu Flow Chart Continued String Max $ Total Hardware String Max Time 00000 Shut Off Exit Dump Dump Exit Credit Swipe $00.00 Mode Exit...

  • Page 34: Section 4 - Maintenance

    Section 4 – Maintenance DISCCONECT ALL ELECTRICAL POWER TO THE MACHINE BEFORE SERVICING. 4.1 – Coin Hopper Maintenance Removal of the Electronics and Opto Sensor Board All the electronics and sensors are placed on one board located behind the exit door at the side of the hopper.

  • Page 35: Bill Validator Maintenance

    4.2 – Bill Validator Maintenance Pyramid Acceptors Apex Model The Apex Series bill acceptor is relatively maintenance free. An occasional cleaning is all that is needed to keep the acceptor in top operation. Please Visit the “service” section of the pyramidacceptos.com website to view videos explaining how install, clean, program, and troubleshoot the Apex bill acceptor.
  • Page 36 Crane Payment Innovations (CPI) AE 2600 Series You can clean the bill acceptor while it is still mounted in the machine 1. Remove power from the machine. 2. Unlatch the magazine by pushing the yelow latch (located on the top of the unit) toward the front of the unit.
  • Page 37 Astro Systems GBA ST1-C Cleaning the Validator Note Path Equipment Required • Cotton swab or lint-free cloth. • Cleaning solution - a mix of water and up to 50% Iso-Propyl Alcohol (IPA) is recommended. • DO NOT use more than 50% IPA. NEVER use solvent-based cleaning agents, such as Amberclens, pure alcohol, petrol, methylated spirit or white spirit on this product as the unit will be severely damaged.
  • Page 38 Clearing a Note Jam 1. Ensure the power supply to the GBA ST1C unit is switched OFF. 2. Remove the Cassette. 3. Lift up the purple Access Latch on the back of the Bottom Sensor Assembly, and gently slide the module out of the Channel Assembly. 4.

  • Page 39: Parts List

    4.3 – Parts List Note: If your model is not shown please contact the American Changer Service Department for part information. AC500 Cabinet Dimensions 10.5” W x 26” H x 13” D Machine Dry Weight 75 lbs 26.7cm W x 66cm H x 33cm D...
  • Page 40 AC1000-HE Hopper Extension AC1000-LB Lock Bracket AC1047-SUZO Evolution Hopper with 12 Pin Female Connector Bill Validator Various Models Available. Contact American Changer for part number. AE2600 Series shown in above picture. AC5080-QS Screw in T-Handle AC5400-UCC Coin Cup Chute AC1013-P...
  • Page 41 AC2002-LB Lock Bracket (AC1002 has 2 lock brackets) AC1002-HM Hopper Mount Assembly Bill Validator Various Models Available. Contact American Changer for part number. Apex model shown in above picture. AC5080-QS Screw in T-Handle (AC1002 has 2 T-Handles) AC1002-CC Coin Cup Chute...
  • Page 42 American Changer Part # Description AC1011 AC1005 Cabinet AC8062-Flex Meanwell RS-150-24 24VDC 6.5A Power Supply Bill Validator Various Models Available. Contact American Changer for part number. AE2600 Series shown in above picture. AC1000-HE Hopper Extension AC1000-LB Lock Bracket AC1047-SUZO Evolution Hopper with 12 Pin Female Connector AC1065.3...
  • Page 43 Hopper Extension AC1000-LB Lock Bracket AC1047-SUZO Evolution Hopper with 12 Pin Female Connector Bill Validator Various Models Available. Contact American Changer for part number. Apex 7000 Series shown in above picture. AC5080-QS Screw in T-Handle AC5400-UCC Coin Cup Chute AC1013-P...
  • Page 44 Evolution Hopper with 12 Pin Female Connector AC2002-DR AC2002 Door AC5080-QS Screw in T-Handle (AC2002 has 2 T-Handles) Bill Validator Various Models Available. Contact American Changer for part number. Apex model shown in above picture. AC5400-UCC Coin Cup Chute AC1013-P Coin Cup...
  • Page 45 AC2011 AC2005 Cabinet AC1065.3 Universal Board AC8062-Flex Meanwell RS-150-24 24VDC 6.5A Power Supply Bill Validator Various Models Available. Contact American Changer for part number. AE2600 Series shown in above picture. AC1000-HE Hopper Extension AC1000-LB Lock Bracket AC1047-SUZO Evolution Hopper with 12 Pin Female Connector...
  • Page 46 Meanwell RS-150-24 24VDC 6.5A Power Supply AC1065.3 Universal Board AC2002-LB Lock Bracket Bill Validator Various Models Available. Contact American Changer for part number. AE2600 Series shown in above picture. AC1047-SUZO Evolution Hopper with 12 Pin Female Connector AC5080-QS Screw in T-Handle...
  • Page 47 American Changer Part # Description AC1011 AC1005 Cabinet AC8062-Flex Meanwell RS-150-24 24VDC 6.5A Power Supply Bill Validator Various Models Available. Contact American Changer for part number. AE2600 Series shown in above picture. AC1000-HE Hopper Extension AC1000-LB Lock Bracket AC1047-SUZO Evolution Hopper with 12 Pin Female Connector AC1065.3...
  • Page 48 AC2013 AC2225 Cabinet AC1065.3 Universal Board AC2002-LB Lock Bracket Bill Validator Various Models Available. Contact American Changer for part number. AE2600 Series shown in above picture. AC1042.3 AC2225 Hopper Extension AC1047-SUZO Evolution Hopper with 12 Pin Female Connector AC2225-HM Hopper Mount Assembly...
  • Page 49 AC8062-Flex Meanwell RS-150-24 24VDC 6.5A Power Supply AC1065.3 Universal Board Bill Validator Various Models Available. Contact American Changer for part number. Apex 7000 Series shown in above picture. AC1047-SUZO Evolution Hopper with 12 Pin Female Connector AC2225-HM Hopper Mount Assembly...
  • Page 50 10.5” W x 26” H x 13” D Machine Dry Weight 75 lbs 26.7cm W x 66cm H x 33cm D 34 kg Number American Changer Part # Description AC8009-10 AC8009 Cabinet AC8062-Flex Meanwell RS-150-24 24VDC 6.5A Power Supply AC1065.3...
  • Page 51 Hopper Extension AC1047-SUZO Evolution Hopper with 12 Pin Female Connector AC8062-Flex Meanwell RS-150-24 24VDC 6.5A Power Supply AC1065.3 Universal Board Bill Validator Various Models Available. Contact American Changer for part number. AE2600 Series shown in above picture. 35027708 Lock assembly...

  • Page 52: Warranty Terms And Conditions

    LIMITED WARRANTY AND EXCLUSIVE REMEDIES – The goods delivered hereunder are subject to the terms of American Changer Corporation’s (Seller or Seller’s) Limited Warranty provided with the deliverable, or if there is no such warranty, the terms set forth herein. In the event of any inconsistency between the written warranty provided with deliverable, and the description of the warranty set forth herein, the written warranty shall govern.
  • Page 53 CREDIT CARD AND/OR DEBIT CARD NUMBERS, PERSONAL IDENTIFICATION NUMBERS, PERSONAL PASSWORDS OR PASSCODES, OR OTHER SIMILAR PERSONAL INFORMATION OF THE USER OF THE GOODS. IN NO EVENT SHALL AMERICAN CHANGER BE LIABLE TO BUYER UNDER THIS WARRANTY FOR AN AMOUNT WHICH EXCEEDS THE PURCHASE PRICE OF THE GOODS.
  • Page 54 Email Address: ____________________________________ Note: The purpose of this form is to enter your information in our customer database. This information will not be shared with anyone outside of American Changer Corp. It will be used to inform you of equipment upgrades.

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