Troubleshooting - LG BD390 - Blu-Ray Disc Player Owner's Manual

BD390V-N_BUSALLV_MFL62344757

Troubleshooting

Symptom
• The power cord is disconnected.
No power.
• No disc is inserted.
The power is on, but the
player does not work.
• The TV is not set to receive video signal output.
No picture.
• The video cable is not connected securely.
• The selected resolution is not capable with your TV.
No sound. • The equipment connected with the audio cable is not
• The power of the equipment connected with the audio
• The [AUDIO] options are set to the wrong position.
• The player is in reverse play, fast forward, slow motion
The player does not start • The disc is upside down.
playback.
• An unplayable disc is inserted.
• The rating level is set.
• The disc was recorded on another unit and was not
The Remote Control does • The Remote Control is not pointed at the remote
not work properly.
• The Remote Control is too far from the player.
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Possible Cause
set to receive disc signal output.
cable is turned off.
or pause mode.
finalized.
sensor on the player.
Correction
• Plug the power cord into the wall outlet securely.
• Insert a disc. (Check the disc indicator in the display
window is lit.)
• Select the appropriate video input mode on the TV.
• Connect the video cable securely.
• Select another resolution using RESOLUTION button.
• Select the correct input mode of the audio receiver so you
can listen to the sound from the player.
• Turn on the equipment connected with the audio cable.
• Set the [AUDIO] options to the correct position
(see pages 29-30).
• Return to the normal playback.
• Insert the disc with the playback side down.
• Insert a playable disc. (Check the disc type and regional
code.)
• Change the rating level.
• Finalize the disc on that unit.
• Point the Remote Control at the remote sensor of the
player.
• Operate the Remote Control closer to the player.
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