LG BD390 Service Manual
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Internal Use Only
Website http://biz.lgservice.com
BLU-RAY DISC PLAYER
SERVICE MANUAL
MODEL: BD390
CAUTION
BEFORE SERVICING THE UNIT, READ THE "SAFETY PRECAUTIONS"
IN THIS MANUAL.
P/NO : AFN73271528
OCTOBER, 2009

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Summary of Contents for LG BD390

  • Page 1 Internal Use Only Website http://biz.lgservice.com BLU-RAY DISC PLAYER SERVICE MANUAL MODEL: BD390 CAUTION BEFORE SERVICING THE UNIT, READ THE “SAFETY PRECAUTIONS” IN THIS MANUAL. P/NO : AFN73271528 OCTOBER, 2009...
  • Page 2 CONTENTS SECTION 1 ..SUMMARY SECTION 2 ..CABINET & MAIN CHASSIS SECTION 3 ..ELECTRICAL SECTION 4 ..HL-05P LOADER PART SECTION 5 ..REPLACEMENT PARTS LIST...
  • Page 3: Table Of Contents

    SECTION 1 SUMMARY CONTENTS PRODUCT SAFETY SERVICING GUIDELINES FOR BLU-RAY DISC PLAYER PRODUCTS ....................1-3 SERVICING PRECAUTIONS ........................1-4 • GENERAL SERVICING PRECAUTIONS • INSULATION CHECKING PRODEDURE • ELECTROSTATICALLY SENSITIVE (ES) DEVICES SOFTWARE UPGRADE ..........................1-5 SPECIFICATIONS ............................1-6...
  • Page 4: Product Safety Servicing Guidelines For Blu-Ray Disc Player Products

    When servicing this product, under no circumstances should the original design be modified or altered without permission from LG Corporation. All components should be replaced only with types identical to those in the original circuit and their physical location, wiring and lead dress must conform to original layout upon completion of repairs.
  • Page 5: Servicing Precautions

    SERVICING PRECAUTIONS CAUTION: Before servicing the BLU-RAY DISC PLAYER Electrostatically Sensitive (ES) Devices covered by this service data and its supplements and Some semiconductor (solid state) devices can be damaged addends, read and follow the SAFETY PRECAUTIONS. easily by static electricity. Such components commonly are NOTE: if unforeseen circumstances create conflict between called Electrostatically Sensitive (ES) Devices.
  • Page 6: Software Upgrade

    SOFTWARE UPGRADE • Burn a DVD recordable disc or USB with a file that is named to “LG_BD_390VBB.ROM”. • Insert a upgrading disc or USB. • Show help message for disc upgrade as follows. < in the case of Back End program & Front End program > Press play key to upgrade and it will show progress information After completing upgrade then power is off.
  • Page 7: Specifications

    SPECIFICATIONS • GENERAL Power requirements: AC 200-240V, 50/60Hz Power consumption: Dimensions (W x H x D): Approx. 16.9 x 2.3 x 10.9 inches (430 x 58 x 277mm) without feet Weight (Approx.): 3kg (6.6lbs) Operating temperature: 41°F to 95°F (5°C to 35°C) Operating humidity: 5% to 90% •...
  • Page 8 SECTION 2 CABINET & MAIN CHASSIS CONTENTS DISASSEMBLY INSTRUCTIONS ......................2-2 EXPLODED VIEWS ............................. 2-3 1. CABINET AND MAIN FRAME SECTION ....................2-3 2. DECK MECHANISM SECTION (HL-05P) ....................2-4 3. PACKING ACCESSORY SECTION ......................2-5...
  • Page 9: Disassembly Instructions

    DISASSEMBLY INSTRUCTIONS 1. It is the product appearance. 5. It is the feature that the top and front panel are seperated. 2. Remove the three screws on the back panel to seperate the top cover. 3. Push the top cover backward to seperate the top cover completely.
  • Page 10: Exploded Views

    EXPLODED VIEWS 1. CABINET AND MAIN FRAME SECTION SVC purchase order caution Key board is array coming timer board. Purchase order board separately supply incomprehensible. Supply is possible in Location No. A50 state in exploded views.
  • Page 11: Deck Mechanism Section (Hl-05P)

    2. DECK MECHANISM SECTION (HL-05P) Service Notice Refer to “HOW T O USE THE BAR- 1431 CODE SCAN TOOL”(Page4-11 ~ 4-13) after replacing A002, A52 and 1049. 1001 1002 1003 A001 A002 1437 1025 1049 1011 1041 1026 1017 1030 1433 1013 1020...
  • Page 12: Packing Accessory Section

    811 Plug Ass'y 1way 900 Remote Control 812 Plug Ass'y 2way 801 Instruction Ass'y 804 Bag 803 Packing 803 Packing 802 Box DISK Copyright © 2008 LG Electronics. Inc. All right reserved. LGE Internal Use Only Only for training and service purposes...
  • Page 13 MEMO...
  • Page 14 2. NO PICTURE ............................3-7 3. PICTURE COLOR ..........................3-12 4. NOISE/AUDIO PROBLEMS ........................3-14 5. MISCELLANEOUS ..........................3-17 6. BLU-RAY PLAYER (BD390) ......................... 3-26 7. NETFLIX ............................... 3-28 8. YouTube ..............................3-32 9. CINEMANOW ............................3-33 ELECTRICAL TROUBLESHOOTING GUIDE ..................
  • Page 15: Training Master For Blu-Ray (Bd)

    TRAINING MASTER FOR BLU-RAY (BD) Objective: To provide clear and concise guidelines for customer service agents to handle calls on box goods calls. 1. DISTORTED PICTURE 1-1. Lines on Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect What cables is the BD to the TV and if connected properly.
  • Page 16 TRAINING MASTER FOR BLU-RAY (BD) 1-2. Ghost Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
  • Page 17 TRAINING MASTER FOR BLU-RAY (BD) 1-3. Rolling Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
  • Page 18 TRAINING MASTER FOR BLU-RAY (BD) 1-4. Shaky Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
  • Page 19 TRAINING MASTER FOR BLU-RAY (BD) 1-5. Blurry Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
  • Page 20: Picture

    TRAINING MASTER FOR BLU-RAY (BD) 2. NO PICTURE 2-1. Black Screen The entire screen is black. Make sure the customer did not select 480i resolution in the menu Does the BD on-screen of the BD player if using HDMI connections. Change resolution on menu appear? upconversion BD player by pushing the resolution button of the remote controller.
  • Page 21 TRAINING MASTER FOR BLU-RAY (BD) 2-2. Blue Screen The entire screen is a solid blue color. Make sure the customer did not select 480i resolution in the menu Does the BD on-screen of the BD player if using HDMI connections. Change resolution on menu appear? upconversion BD player by pushing the resolution button of the remote controller.
  • Page 22 TRAINING MASTER FOR BLU-RAY (BD) 2-3. Snowy Screen A snowy picture is when black and white dots are all over the screen. Make sure the customer did not select 480i resolution in the menu Does the BD on-screen of the BD player if using HDMI connections. Change resolution on menu appear? upconversion BD player by pushing the resolution button of the remote controller.
  • Page 23 TRAINING MASTER FOR BLU-RAY (BD) 2-4. No Signal A “no signal” message appears on the screen of the display. Make sure the customer did not select 480i resolution in the Does the BD on-screen menu of the BD player if using HDMI connections. Change resolution on menu appear? upconversion BD player by pushing the resolution button of the remote controller.
  • Page 24 TRAINING MASTER FOR BLU-RAY (BD) 2-5. Invalid Format or Format Not Supported Make sure the customer’s simultaneously connecting analog component cable with HDMI cable. And then If Copy Protected Disc is playing back, Is the customer using a analog component output is no picture. Only when the analog output digital cable connection? is 480i, you can see the picture.
  • Page 25: Picture Color

    TRAINING MASTER FOR BLU-RAY (BD) 3. PICTURE COLOR 3-1. No Color The video displays no color and only shows in black and white. Determine what cables the customer is using to connect the BD What cables is the customer to the TV and if connected properly. Refer to OM for connections. using to connect the BD? Tighten any loose cables.
  • Page 26 TRAINING MASTER FOR BLU-RAY (BD) 3-2. Poor Color The color is poor. Examples would be washed out colors, colors bleeding into one another, or a solid tint to a screen. Determine what cables the customer is using to connect the BD to What cables is the customer the TV and if connected properly.
  • Page 27: Noise/Audio Problems

    TRAINING MASTER FOR BLU-RAY (BD) 4. NOISE/AUDIO PROBLEMS 4-1. No Audio The customer is not able to get audio. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
  • Page 28 TRAINING MASTER FOR BLU-RAY (BD) 4-2. Distorted Audio The audio sounds muffled, scratchy, or the audio skips. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
  • Page 29 TRAINING MASTER FOR BLU-RAY (BD) 4-3. Humming/Clicking Noise The unit is making a humming noise or a clicking noise. BDs make a slight hum when playing discs. Does the noise only A clicking noise or a noise interfering with audio may indicate a problem. happen when a disc Try multiple discs.
  • Page 30: Miscellaneous

    TRAINING MASTER FOR BLU-RAY (BD) 5. MISCELLANEOUS 5-1. No Power The unit will not turn on. Is the unit plugged in? Make sure the unit is plugged into a surge protector or the wall. Does the unit turn on See if the unit will turn on when the power button the unit is pressed. when the power button If the unit turns on, then troubleshoot the remote control using is pressed on the unit?
  • Page 31 TRAINING MASTER FOR BLU-RAY (BD) 5-2. Disc Error The unit displays “disc error” when a disc is inserted into the BD player. Is the disc inserted into Make sure the disc has been inserted into the BD player properly. the BD player properly? The player can not read a disc inserted into the unit upside down.
  • Page 32 TRAINING MASTER FOR BLU-RAY (BD) 5-3. Unit Locks Up Unit does not respond to any commands. If the unit will turn on or off with the button on the unit, Does the unit respond to troubleshoot the remote control. Please refer to the buttons on the unit? Remote Control Not Working call flow.
  • Page 33 Please refer to the OM for instructions on how to program remote to TV. Customer wants to program a remote Does the customer want to other than Zenith or LG, the customer will need to contact program their remote? the manufacturer of the remote control. Codes do not work, remote is not compatible.
  • Page 34 TRAINING MASTER FOR BLU-RAY (BD) 5-6. Will Not Play Disc The unit will not play a disc when a disc is inserted into the player. Is the disc inserted into Make sure the disc has been inserted into the BD player properly. the BD player properly? The player can not read a disc inserted into the unit upside down.
  • Page 35 TRAINING MASTER FOR BLU-RAY (BD) 5-7. Disc Freezes or Skips The audio and video freeze and skip during play back of a BD or DVD disc. Is the disc inserted into Make sure the disc has been inserted into the BD player properly. the BD player properly? The player can not read a disc inserted into the unit upside down.
  • Page 36 TRAINING MASTER FOR BLU-RAY (BD) 5-8. Can Access Menu, but Not Play a Movie The disc menu is displayed but the disc will not play. Go into the system information screen of the BD player. To access this menu, bring up the main menu. Go to TV aspect, Check the system information highlight 16:9, press 1397139 and hit enter.
  • Page 37 TRAINING MASTER FOR BLU-RAY (BD) 5-10. Aspect Ratio The customer has bars on the top and bottom of the screen, the left and right of the screen, or both. A full screen movie played on a wide screen TV will have bars Is the movie on the left and right side of the TV.
  • Page 38 TRAINING MASTER FOR BLU-RAY (BD) 5-11. My Unit Won’t Upconvert The customer has a problem with getting the unit to change resolutions to 480p, 720p, 1080i, or 1080p. Ask the customer to press stop to stop the disc from playing. Is the disc Ask the customer to press the resolution button to change the resolution.
  • Page 39: Blu-Ray Player (Bd390)

    TRAINING MASTER FOR BLU-RAY (BD) 6. BLU-RAY PLAYER (BD390) 6-1. Slow Loading Times for BDs The loading times for a blu-ray disc is 30 seconds. Why does it take so When a customer switches from one disc to another, the lens long to load my BDs? will change which is what causes the delay.
  • Page 40 What is the purpose of BD movie menu. BD390 can support BD2.0 so that network the ethernet port on function is active in the BD disc. Also, BD390 can support VOD service the BD390? such as Netflix. (USA only) Make sure the customer insert the LAN cable into the Ethernet jack.
  • Page 41: Netflix

    TRAINING MASTER FOR BLU-RAY (BD) 7. NETFLIX 7-1. Activation Activating the unit establishes a connection between the unit and Netflix account Visit www.netflix.com/LG for your free trial. Netflix member? After finishing to join the Netflix, select the [activate] then press ENTER Wait for the activation screen to appear on your TV screen.
  • Page 42 Select [OTHERS] on the [Setup] menu. And then Select [Netflix] on the [OTHERS] menu. And then Check [Netflix ESN].) Does it begin with If not, the set has a bad ESN -> BD390 “LGE-BD39” followed by exchange (It should not happen) “8-digit”? Select [Streaming] on the [Home] menu.
  • Page 43 TRAINING MASTER FOR BLU-RAY (BD) 7-4. Less Bandwidth and less resolution movie than expected The Quality indicator during movie retrieval corresponds to the following bandwidth requirements: Do you have adequate We recommend a minimum connection speed of 1.5Mbps. broadband connection speed For the best quality picture, a connection speed of 4.0Mbps is required.
  • Page 44 TRAINING MASTER FOR BLU-RAY (BD) 7-5. Errors from Netflix server Following operations could be abnormal if Netflix server is dead • Activation • Queue retrieving • Movie playback Is it activated successfully? If Netflix NCCP server is dead, it fails in activating even if ESN is valid, Does it fail to retrieve queue Network is setup correctly but it fails in retrieving the queue list, data? (Title List)
  • Page 45: Youtube

    TRAINING MASTER FOR BLU-RAY (BD) 8. YouTube 8-1.Frequent buffering happens while playing videos. Network Condition Meter indicate current network speed between BD Player and YouTube stream server. To play videos without buffering, Network Condition Meter should have more than 3 Bars. Do you have adequate broadband We recommend a minimum connection speed of 1.5Mbps.
  • Page 46: Cinemanow

    TRAINING MASTER FOR BLU-RAY (BD) 9. CINEMANOW 9-1. Entering the Cienmanow Function. (Before using the Cinemanow function, it guides a user network status) To enter cinemanow mode, it try to check internet connection. If failed, it displays the popup message to the user. Does It connect to internet? User can move to [Home] menu or [Network setting] menu as our guideline.
  • Page 47 TRAINING MASTER FOR BLU-RAY (BD) 9-2. Activation (To rent or buy titles, a user must activate the player, Activating the unit establishes a connection between the unit and Cinemanow account) Visit www.cinemanow.com/activate If you are not member of cinemanow, Request activation code press “Get started”...
  • Page 48 TRAINING MASTER FOR BLU-RAY (BD) 9-3. Purchase titles (To watch the stream video, you should browse and buy titles at the player.) To rent a title is more cheaper than buy, Select the title that you want but it only available 24 hour period, starting from the first time they are played.
  • Page 49 TRAINING MASTER FOR BLU-RAY (BD) 9-4. Less Bandwidth and less resolution movie than expected The Quality indicator during movie retrieval corresponds to the following bandwidth requirements: • 1 box is 0.7 Mbps • 2 boxs is 1.0 Mbps • 3 boxs is 1.5 Mbps •...
  • Page 50 TRAINING MASTER FOR BLU-RAY (BD) 9-6. Techincal Error. Our unit displays error code and message that are given by cienmanow server. A user can be supported by cinemanow with this error code and message. “We’re Sorry. We have encountered a Technical error. Please retry.
  • Page 51: Electrical Troubleshooting Guide

    ELECTRICAL TROUBLESHOOTING GUIDE 1. POWER SUPPLY (SMPS) No .5.3VA Is the F101 normal? Replace the F101 (Use the same fuse) Is the BD101 normal? Replace the BD101 Is the R101 normal? Replace the R101 Is Vcc (13V~27V) Is the D102 normal? supplied to IC101 Pin4? Check or replace the D102...
  • Page 52 ELECTRICAL TROUBLESHOOTING GUIDE No 3.3V No 5V Is the Is the Vcc(3.8V) Check or Replace Check or Replace Vcc(5.5V) supplied to IC153 supplied to D132 the D123 the D132 Pin1? anode? Is the Is the Check the DVD CTL Check the DVD CTL IC153 Pin4 IC152 Pin4 “H”...
  • Page 53: Power On

    POWER on "HELLO Front I/F PLEASE WAIT" Front I/F cable connect cable connection Display on VFD VFD power VFD power cable connect cable connection Display "LG LOGO" Proper display cable connection display on monitor cable connect Normal TV function OK 3-40...
  • Page 54: System Part

    ELECTRICAL TROUBLESHOOTING GUIDE 3. SYSTEM PART POWER on "HELLO CN901, PLEASE WAIT" Pin6; +5.3V, Pin21; -30V, Check SMPS Pin7; -27V, Pin11; Display on VFD -24V? X901 10MHz X901 Change R916 About 625kHz serial IC901 Change Clock OK? R923 about 500kHz IC902 Change Timer Board DIG901 change...
  • Page 55: Component (Ypbpr) Video Out

    ELECTRICAL TROUBLESHOOTING GUIDE 4. COMPONENT (YPbPr) VIDEO OUT Component video no display L614 +3.3V Re-soldering R692, R693, R694 Re-soldering signal OK? R650, R651, R652 Re-soldering signal OK? JK602 Re-soldering soldering OK? Component Video OK 3-42...
  • Page 56: Cvbs Video Out

    ELECTRICAL TROUBLESHOOTING GUIDE 5. CVBS VIDEO OUT CVBS video no display R691 IC201 Check Video signal input R632 Video IC606 Check signal output OK? JK602 Re-soldering soldering OK? CVBS video OK 3-43...
  • Page 57: Audio (S/Pdif, Optical)

    ELECTRICAL TROUBLESHOOTING GUIDE 6. AUDIO (S/PDIF, OPTICAL) No Audio R6E9 IC201 Check Digital audio output OK? JK601 Red JK601(Pin2) IC702 Check lighting OK? +5.0V OK? JK601 Re-soldering S/PDIF, OPTICAL audio out OK? 3-44...
  • Page 58: Audio (Analog)

    ELECTRICAL TROUBLESHOOTING GUIDE 7. AUDIO (ANALOG) No audio IC603(Pin8) CN701 Pin4 SMPS Check 12V OK? 12V OK? L616 Re-soldering Q614(Pin2) Q617 Re-soldering LOW? IC607 IC201 Check Pin6,7,8 I2S output IC607 Pin14,15 audio output IC607 Check before amplifying TP633, IC603 Check TP628 audio output L618, L619, Re-soldering...
  • Page 59: Hdmi

    ELECTRICAL TROUBLESHOOTING GUIDE 8. HDMI No A/V JK603 Re-soldering soldering OK? JK603 Pin18 L722 +5V IC702 Check +5V OK? L621 Re-soldering IC201 Check HDMI out OK? 3-46...
  • Page 60: Component Repair Guide

    COMPONENT REPAIR GUIDE 1. NO POWER PROBLEM (BD300 / BD390) No power problem occurs when you power on the unit. 1-1. Solution Replace F101, BD101 on SMPS board. 1-2. How to troubleshoot (Countermeasure) 1) Look at the physical of fuse F101.
  • Page 61 COMPONENT REPAIR GUIDE 2. VFD DOESN’T DISPLAY (BD300 / BD390) Timer board doesn’t work. (abnormal display) 2-1. Solution Replace ZD121 on SMPS board. 2-2. How to troubleshoot (Countermeasure) 1) Check PN101 in pin14 --> -29VA at power VFD voltage 2-3. Service hint (Any picture / Remark)
  • Page 62 COMPONENT REPAIR GUIDE 3. NO POWER (BD300 / BD390) No power problem occurs when you power on the unit. 3-1. Solution Replace C124 on SMPS board. 3-2. How to troubleshoot (Countermeasure) 1) Check all of voltage. 5V NoPower IC152 are Defective...
  • Page 63 COMPONENT REPAIR GUIDE 4. THE DISC TRAY DOESN’T WORk. (BD300 / BD390) When you turn on your BD300, it will doesn’t work Disc tray 4-1. Solution Replace IC154 on SMPS board. 4-2. How to troubleshoot (Countermeasure) 1) Check all Voltage in SMPS..
  • Page 64 COMPONENT REPAIR GUIDE 5. NO BOOTING WHEN YOU TURN THE UNIT ON. (BD390) When you turn on your BD-P, it will display “Hello” or “Please wait” message continuously on front panel, and it will not boot-up normally. 5-1. IC706 5-1-1. Solution Replace IC706 on main board.
  • Page 65 COMPONENT REPAIR GUIDE When you turn on your BD-P, it will display “Hello” or “Please wait” message continuously on front panel, and it will not boot-up normally. 5-2. IC704 5-2-1. Solution Replace IC704 on main board. 5-2-2. How to troubleshoot (Countermeasure) 1) Please check 1.8V of CA714.
  • Page 66 COMPONENT REPAIR GUIDE When you turn on your BD-P, it will display “Hello” or “Please wait” message continuously on front panel, and it will not boot-up normally. 5-3. IC153 5-3-1. Solution Replace IC153 on SMPS board. 5-3-2. How to troubleshoot (Countermeasure) 1) Please check 3.3V of CA710.
  • Page 67 COMPONENT REPAIR GUIDE When you turn on your BD-P, it will display “Hello” or “Please wait” message continuously on front panel, and it will not boot-up normally. 5-4. X504 5-4-1. Solution Replace X504 on main board. 5-4-2. How to troubleshoot (Countermeasure) 1) Please check the soldering status of 27Mhz crystal (X504) 2) Please check the frequency of 27Mhz crystal (X504) 3) If the crystal doesn’t oscillate, replace X504.
  • Page 68 COMPONENT REPAIR GUIDE When you turn on your BD-P, it will display “Hello” or “Please wait” message continuously on front panel, and it will not boot-up normally. 5-5. IC402 5-5-1. Solution Replace IC402 on main board. 5-5-2. How to troubleshoot (Countermeasure) 1) Please check the IC402 on your eyes.
  • Page 69 COMPONENT REPAIR GUIDE When you turn on your BD-P, it will display “Hello” or “Please wait” message continuously on front panel, and it will not boot-up normally. 5-6. IC301 ~ IC304 5-6-1. Solution Replace IC301 ~ IC304 on main board. 5-6-2.
  • Page 70 COMPONENT REPAIR GUIDE When you turn on your BD-P, it will display “Hello” or “Please wait” message continuously on front panel, and it will not boot-up normally. 5-7. IC201 5-7-1. Solution Replace IC201 on main board. 5-7-2. How to troubleshoot (Countermeasure) 1) Please Check 1.2V of CA723.
  • Page 71 COMPONENT REPAIR GUIDE When you turn on your BD-P, it will display “Hello” or “Please wait” message continuously on front panel, and it will not boot-up normally. 5-8. Main board 5-8-1. Solution Replace main board. 5-8-2. How to troubleshoot (Countermeasure) 1) Please remove IC201 and IC301~304 and then check the Impedance between each signal (DATA, ADDRESS, and so on.) 2) If there is some Impedance ( a few ohm or infinite ohm), PCB via might be broken.
  • Page 72 COMPONENT REPAIR GUIDE 6. NO CONNECTION WHEN YOU TRY TO OPERATE NETWORk CONENTS (BD390) When you connect You-tube , BD-live or Netflix, the “no connection “ message appears. 6-1. Solution Replace JK403 on main board. 6-2. How to troubleshoot (Countermeasure) 1) Please check the Ethernet Jack (JK403) on your eye.
  • Page 73 COMPONENT REPAIR GUIDE 7. SHOWING BAD COLOR ,NO OUTPUT OR MIXED COLOR ON THE SCREEN USING HDMI. (BD390) When unit is connected the TV using HDMI, picture shows bad color, no output or mixed color on the screen. But component output is ok.
  • Page 74 COMPONENT REPAIR GUIDE 8. NO CONNECTION WHEN YOU TRY TO OPERATE NETWORk CONTENTS WITH WIRELESS (BD390) When you connect You-tube , BD-live or Netflix through the wireless , the “no connection “ message appears. 8-1. Solution Replace WiFi module on front board.
  • Page 75: Waveforms

    WAVEFORMS 1. SYSTEM PART-1 Close to 7601 and avoid heat sink CLK27_XTALN CLK27_XTALP R518 R511 X504 27MHz/18pFCL C504 C518 30pF 30pF DGND BCM7601 BGA 507Pin (21 x 21) Broadcom IC201 7601 XTAL (27MHz) IC606 THS7314 R691 R632 CVBS IN_CH1 OUT_CH1 5:B4 VDAC_CVBS OUT_CH2...
  • Page 76: System Part-2 (System Memory)

    2. SYSTEM PART-2 (SYSTEM MEMORY) 7601 DDR2_0_BA0 7601 DDR2_0_nWE 7601 DDR2_0_nCAS 7601 DDR2_0_CLk0 3-63...
  • Page 77: Video Part-1 (100% Full Color-Bar)

    BCM7601 BGA 507Pin (21 x 21) Broadcom IC201 3. VIDEO PART-1 (100% FULL COLOR-BAR) IC606 THS7314 R691 R632 VCC_3V3_VIDEO VCC_3V3 IN_CH1 OUT_CH1 CVBS VDAC_CVBS 5:B4 OUT_CH2 IN_CH2 IN_CH3 OUT_CH3 L614 R6B4 OPEN DGND 4.7UH R621 C668 OPEN CA628 75(1%) C616 C695 DGND 22uF...
  • Page 78: Video Part-2 (100% Full Color-Bar)

    Termination Resistor are placed close to Video Filter DGND 4. VIDEO PART-2 (100% FULL COLOR-BAR) IC606 THS7314 VCC_3V3_VIDEO R691 R632 VCC_3V3 CVBS IN_CH1 OUT_CH1 IN_CH2 OUT_CH2 IN_CH3 OUT_CH3 L614 R6B4 OPEN DGND 4.7UH C668 R621 OPEN CA628 C616 (1%) C695 DGND 22uF 470uF/6V...
  • Page 79: Audio Part (S/Pdif)

    5. AUDIO PART (S/PDIF) 7601_AUD0_SPDIF 3-66...
  • Page 80: Hdmi Part

    6. HDMI PART HDMI VCC_3.3V_L TP611 HDMI_CEC_CON TP622 VCC_3V3 R6D2 R677 OPEN VCC_5V_AV DGND HDMI_HTPLG VCC_5V_AV R635 R6C9 VCC +5V OPEN R648 R641 DGND 1.5k 1.5k DGND HOT_PLUG_DET_OUT HOT_PLUG_DET_IN R6D8 DDC_DAT_OUT HDMI_SDA DDC_DAT_IN C686 C685 R6D9 DDC_CLK_OUT HDMI_SCL DDC_CLK_IN open open CEC_IN CEC_OUT...
  • Page 81: Front I/F Part

    7. FRONT I/F PART VCC_5.6V_L VCC_3V3 0.1uF C408 R439 R437 R438 2SK3018 R440 OPEN Q401 DGND JIG401 5:F4 UART_TX3 UART_TXD_3 JIG405 UART_RX3 UART_RXD_3 5:F4 2SK3018 TP402 Q406 TP403 UART_TXD_0 UART_RXD_0 3-68...
  • Page 82: Block Diagrams

    BLOCk DIAGRAMS 1. OVERALL BLOCk DIAGRAM 3-69...
  • Page 83: Smps Block Diagram

    2. SMPS BLOCk DIAGRAM TRANS SWITCHING IC AC85~264V Fuse FILTER 3-70...
  • Page 84: System Structure Block Diagram

    3. SYSTEM STRUCTURE BLOCk DIAGRAM 3-71...
  • Page 85: Front Part Block Diagram

    4. FRONT PART BLOCk DIAGRAM 3-72...
  • Page 86: Audio Interface Block Diagram

    5. 2CH AUDIO INTERFACE BLOCk DIAGRAM 3-73...
  • Page 87: 1Ch Audio Interface Block Diagram

    6. 7.1CH AUDIO INTERFACE BLOCk DIAGRAM 3-74...
  • Page 88: Video Internal Block Diagram

    7. VIDEO BLOCk DIAGRAM 3-75...
  • Page 89: Wi-Fi Block Diagram

    8. Wi-Fi BLOCk DIAGRAM 3-76...
  • Page 90: Circuit Diagrams

    BE MODIFIED OR ALTERED WITHOUT PERMISSION FROM THE ACTUAL CIRCUIT USED. THIS WAY, 2. Voltages are DC-measured with a digital voltmeter FROM THE LG CORPORATION. ALL COMPONENTS IMPLEMENTATION OF THE LATEST SAFETY AND during Play mode. SHOULD...
  • Page 91: Bcm7602-2 Circuit Diagram

    2. BCM7601-2 CIRCUIT DIAGRAM VCC_1V2 VCC_1V8 DGND DGND VCC_3V3 VCC_2V5 IC201 DGND DGND IC201 BCM7601 507Pin (21 x 21) Broadcom BCM7601 507Pin (21 x 21) Broadcom VCC_3V3 DDR2_0_ADDR[0] VDD33 DDR2_0_ADDR_00 EBI_nTS 4:B2;5:H6 NAND_CLE DDR2_0_ADDR[1] DDR2_0_ADDR_01 VDD33 OBSERV_VSS EBI_nDS NAND_ALE 4:B2;5:H6 DDR2_0_ADDR[2] VDD33 DDR2_0_ADDR_02...
  • Page 92: Ddr2-800 Circuit Diagram

    3. DDR2-800 CIRCUIT DIAGRAM VCC_1V8 VCC_1V8 DGND DGND 2:B4 2:G6 IC304 Place as close as possible IC302 Place as close as possible DDR2_0_DATA[0-31] DDR2_1_DATA[0-31] in VDDL pin HYB18TC1G160C2F-2.5S HYB18TC1G160C2F-2.5 in VDDL pin VCC_1V8 VCC_1V8 DDR2_1_ADDR[0-13] DDR2_0_ADDR[0-13] 2:B3;B5 NC(A15) NC(A15) NC(A14) NC(A14) DDR2_0_ADDR[13] DDR2_1_ADDR[13]...
  • Page 93: Nand, Sata Interface, Ethernet Circuit Diagram

    4. NAND, SATA INTERFACE, ETHERNET CIRCUIT DIAGRAM *SATA Design & Layout Guide* 1.SATA Data DP/DN must be routed as 100ohm differential pairs. 2.Match Trace length of DP/DN SLC NAND : 1GB 3.Trace spacing is same as trace width. 4.Route differential pairs above gnd plane and gnd plane are not split under differential pairs. 5.Avoid via aspossible as you can.
  • Page 94 5. BCM7601-1 CIRCUIT DIAGRAM BCM7601 STRAP OPTIONS Value Signal 0:All straps must be set on board Strap_use_defaults EBI_nRW 1:Only non-default values need be set Default value of the nRESET_OUT pin after hardware reset strap_reset_outb_def_value internal(Hard coded) After hardware reset, the nRESET_OUT will change to 1(deasserted) EBI_addr24 strap_test_debug_en_1 Test debug mode select...
  • Page 95: A/V Output Circuit Diagram

    6. A/V OUTPUT CIRCUIT DIAGRAM R6D4 R6D3 DGND C651 20K(1%) 10K(1%) CA634 TP631 470pF R663 L618 TP630 AUDIO_FRONTR J4 R675 R636 22uF/16V 10uH_2012 TP633 R676 AOUT_R Q614 C677 open R687 4.3K(5%) 33K(1%) 2.2K KRC281S C696 150pF IC603 OPEN VCC_5V_AUDIO VCC_5V_AV DGND DGND NJM13404AV...
  • Page 96: Power Supply Circuit Diagram

    7. POWER SUPPLY CIRCUIT DIAGRAM VCC_3V3 CA710 220UF/16V DGND VCC_12V_AUDIO VCC_5.6V_L [5.6VA TO 1.8V] 7601& DDR2 1.8V max 2A CN701 3.3V C716 CA718 0.1uF CA720 C779 IC704 3.3V 220UF/16V SC4521SETRT 22uF C736 100UF/16V C738 220nF VCC_5.6V_L 0.1uF DGND D703 12V_AUDIO 1SS355 R724 DGND...
  • Page 97: Analog Audio 7.1Ch Circuit Diagram

    8. ANALOG AUDIO 7.1CH. CIRCUIT DIAGRAM 3-91 3-92...
  • Page 98: Front Timer Circuit Diagram

    9. FRONT TIMER CIRCUIT DIAGRAM 3-93 3-94...
  • Page 99: Usb,Gpio,Strap Circuit Diagram

    10. USB, GPIO, STRAP CIRCUIT DIAGRAM Vin5V VDD5 VDD3_3 22uF 22uF BCM4323 BCM4323 BCM4323 BCM4323 CRITICAL CRITICAL jtag_trst_l gpio0 VDD3_3 VDD3_3 100MHZ 100MHZ gpio1 avdd33 moncdr gpio2 VDD2_5 avdd25 monpll gpio3 VDD1_2A avdd12 USB_P gpio4 vdd12pll USB_N gpio5 uart_rx gpio6 dgndpll rref uart_tx...
  • Page 100: Power And Control Circuit Diagram

    11. POWER AND CONTROL CIRCUIT DIAGRAM CRITICAL CRITICAL VDD3_3 100MHZ 100MHZ BCM4323 BCM4323 VDD_RF_LDO i_vdd3p3_rfl VDD_RF_LDO RXG_0 o_vdd1p3_rf lna_p_g_0 RXG_0 lna_p_a_0 0.1uF 0.1uF 1000pF/NI 1000pF/NI TXG_0 TXG_0 pa_p_g_0 VDD3_3 pa_p_a_0 4.7uF 4.7uF VDD3_3 RXG_1 lna_p_g_1 RXG_1 env_det_g_0 lna_p_a_1 env_det_a_0 VDD3_3 TXG_1 env_det_g_1 pa_p_g_1...
  • Page 101: Rf Antenna Circuit Diagram

    12. RF ANTENNA CIRCUIT DIAGRAM R11 100 R11 100 VRXA0_0 VRXA0_0 6.8p 6.8p 6.2pF 6.2pF CRITICAL CRITICAL 2.4GHZ 2.4GHZ 1.2nH 1.2nH RXG_0 RXG_0 A0_ANT0 R3 2.2nH R3 2.2nH TX_2G_PA_0 TXG_0 TXG_0 0OHM 0OHM 6.8p 6.8p 6.2pF 6.2pF AS179-92LF AS179-92LF CRITICAL CRITICAL NO_LOAD NO_LOAD...
  • Page 102: Circuit Voltage Chart

    CIRCUIT VOLTAGE CHART 2. MAIN BOARD Capacitors 3. 7.1CH BOARD Capacitors 1. MAIN BOARD ICs (VOLT) IC402 IC609 IC603 IC610 IC606 IC702 IC704 IC706 SPEC PLAYBACK SPEC PLAYBACK STOP PLAY STOP PLAY STOP PLAY STOP PLAY STOP PLAY STOP PLAY STOP PLAY STOP...
  • Page 103: Printed Circuit Board Diagrams

    PRINTED CIRCUIT BOARD DIAGRAMS 1. MAIN P.C.BOARD (TOP VIEW) (BOTTOM VIEW) 3-103 3-104...
  • Page 104: Smps P.c.board

    2. SMPS P.C.BOARD (TOP VIEW) (BOTTOM VIEW) 3-105 3-106...
  • Page 105: Power Key P.c.board

    3. POWER KEY P.C.BOARD 4. FRONT TIMER P.C.BOARD (TOP VIEW) (TOP VIEW) (BOTTOM VIEW) (BOTTOM VIEW) 3-107 3-108...
  • Page 106: Analog 7.1Ch P.c.board

    5. ANALOG 7.1CH P.C.BOARD (BOTTOM VIEW) (TOP VIEW) 6. WI-FI P.C.BOARD (TOP VIEW) (BOTTOM VIEW) 3-109 3-110...
  • Page 107 MEMO MEMO 3-111 3-112...
  • Page 108 SECTION 4 HL-05P LOADER PART CONTENTS ELECTRICAL TROUBLESHOOTING GUIDE ..................4-2 1. RESET OR POWER CHECK ........................4-2 2. SYSTEM CHECK ............................4-3 3. TRAY OPERATING IS ABNORMAL ......................4-4 4. SLED OPERATING IS ABNORMAL ......................4-5 5. SPINDLE OPERATING IS ABNORMAL ....................4-6 6.
  • Page 109 ELECTRICAL TROUBLESHOOTING GUIDE 1. RESET OR POWER CHECK Reset or power check. Check it after connecting the power cable only on interface cable for NO Reset or Power ON. Are the Pin1 of Check the power (5V/12V) signal LPB801+5V, Pin4 of LPB801+12V path from SMPS.
  • Page 110: Electrical Troubleshooting Guide

    ELECTRICAL TROUBLESHOOTING GUIDE 2. SYSTEM CHECK System Check. Load tray without inserting disc. Does tray Go to “Tray operating is abnormal” operate normally? Does Pick-up move to Go to “Sled operating is abnormal” Inside or outside? Does Pick-up lens move Go to “Focus actuator operating is abnormal”...
  • Page 111: Tray Operating Is Abnormal

    ELECTRICAL TROUBLESHOOTING GUIDE 3. TRAY OPERATING IS ABNORMAL Tray operating is abnormal Tray open doesn’t work. Is there tray Is there Tray control signal input? control signal output? (LIC201 Pin41) (LIC501 Pin55) Check the connection from LIC501 Pin55 to LIC201 Pin4. •...
  • Page 112: Sled Operating Is Abnormal

    ELECTRICAL TROUBLESHOOTING GUIDE 4. SLED OPERATING IS ABNORMAL Sled operating is abnormal. Is there sled Replace the LIC501. control signal output? (LIC501 Pin56,57) Is there Check the PCB pattern and components sled drive voltage input? between LIC501 and LIC201 sled signals (LIC201 Pin2,3 ) Is there Check the LIC201.
  • Page 113: Spindle Operating Is Abnormal

    ELECTRICAL TROUBLESHOOTING GUIDE 5. SPINDLE OPERATING IS ABNORMAL Spindle operating is abnormal Is there spindle control output? Replace the LIC501. (LIC501 Pin58) Is there Is there spindle drive voltage FG signal input? output? (LIC201 Pin12, (LIC501 Pin96) 13,14,16) • Check the output of LIC201 Pin19. •...
  • Page 114: Focus Actuator Operating Is Abnormal

    ELECTRICAL TROUBLESHOOTING GUIDE 6. FOCUS ACTUATOR OPERATING IS ABNORMAL Focus actuator operating is abnormal. Is there focus • Check the connection of LIC501 Pin54. search control signal input? • Replace the LIC501. (LIC201 Pin40) Is there Check the LIC201 focus search drive voltage output? (LIC201 Pin34,35) Check the signal pattern and application Check the connection...
  • Page 115: Laser Operating Is Abnormal

    ELECTRICAL TROUBLESHOOTING GUIDE 7. LASER OPERATING IS ABNORMAL 7-1. BD-ROM BD-ROM operating is abnormal Is there Replace the traverse assembly TR LQ122 collector voltage input? and scan the pick-up barcode. (about 4.86V, 25° C) Check the main PCB pick-up interface circuit. Is there Check the TR LQ122 and TR LQ122 base voltage input?
  • Page 116 ELECTRICAL TROUBLESHOOTING GUIDE 7-2. DVD-ROM DVD-ROM operating is abnormal Is there Replace the traverse assembly TR LQ121 collector voltage input? and scan the pick-up barcode. (about 2.27V, 25° C) Check the main PCB pick-up interface circuit. Is there Check the TR LQ121. TR LQ121 base voltage input? (about 3.5V) Is there...
  • Page 117 ELECTRICAL TROUBLESHOOTING GUIDE 7-3. CD-ROM CD-ROM operating is abnormal Is there Replace the traverse assembly TR LQ120 collector voltage input? and scan the pick-up barcode. (about 1.79V, 25° C) Check the main PCB pick-up interface circuit. Is there Check the TR LQ120. TR LQ120 base voltage input? (about 3.6V) Is there...
  • Page 118: How To Use The Bar-Code Scan Tool

    HOW TO USE THE BAR-CODE SCAN TOOL Bar-Code Scan Tool inserts the Bar-code values (including Skew, Read power, HFM, LD power and so on) to the Flash-ROM in the Loader Main Board. So, In case of changing the Traverse assembly or Loader main board, It is required to pick-up Bar-code scan procedure.
  • Page 119: Running Bar-Code Scan Tool

    3. RUNNING BAR-CODE SCAN TOOL When running “LoaderTester.exe” file in the wallpaper(background) of Windows, the following screen appears. Before you start to click “Start” button, remind these. 1) “Test Mode Start” should be selected. 2) Check “only Bar Code” 3) Click “START” Select “Test Mode Start”...
  • Page 120: Bar-Code Scan Procedure

    4. BAR-CODE SCAN PROCEDURE 1) Untie the screw of Loader. 2) Connect the “USB to SATA connector” and “SATA Power” to the Loader. 3) Connect the “USB to SATA connector” to the PC. 4) Connect the “Bar-Code Scanner” to the PC. 5) Run the Bar-Code Scan Tool (Loader Tester).
  • Page 121: Internal Structure Of The Pick-Up

    INTERNAL STRUCTURE OF THE PICK-UP 1. OPTICAL LAYOUT CD+BD 2- OBL type 650/780nm LD 405nm LD DVD/CD Layout Blu-ray Layout 4-14...
  • Page 122: Sf-Bd412 Pdic Composition

    2. SF-BD412 PDIC COMPOSITION Vref A~D SA~SD RF+,RF- 4-15...
  • Page 123: Pick-Up Connector Terminal Pin Assignments

    3. PICK-UP CONNECTOR TERMINAL PIN ASSIGNMENTS PIN NO. PIN NAME DESCRIPTION FCS2+ FOCUSING2+ FCS2- FOCUSING2- TRK+ TRACKING+ FCS1+ FOCUSING1+ TRK- TRACKING- FCS1- FOCUSING1- Stepping Motor A- Terminal Stepping Motor B- Terminal Stepping Motor A+ Terminal CL SHIFTER Stepping Motor B+ Terminal A output B output C output...
  • Page 124: Major Ic Internal Block Diagram And Pin Description

    MAJOR IC INTERNAL BLOCK DIAGRAM AND PIN DESCRIPTION 1. LIC501 (MT8575) : Blu-ray SIGNAL PROCESSOR SINGLE CHIP 1-1. Pin Assignment 4-17...
  • Page 125 1-2. Block Diagram 4-18...
  • Page 126 1-3. Pin Function PIN NO PIN NAME TYPE DESCRIPTION RF Signals & S/H Control Pulses (21) TRINA Analog Input Input of Tracking Signal (A) TRINB Analog Input Input of Tracking Signal (B) TRINC Analog Input Input of Tracking Signal (C) TRIND Analog Input Input of Tracking Signal (D)
  • Page 127 PIN NO PIN NAME TYPE DESCRIPTION AVDD12_3 Analog Power(1.2V) Power Pin AVDD12_4 Analog Power(1.2V) Power Pin AVDD33_4 Analog Power(3.3V) Power Pin AVDD12_1 Analog Power(1.2V) Power Pin AVDD33_1 Analog Power(3.3V) Power Pin Low-Speed General Output (10) LGO1P Analog Output Lowspeed General Output 1P LGO1N Analog Output Lowspeed General Output 1N...
  • Page 128 PIN NO PIN NAME TYPE DESCRIPTION LDD serial interface (3) 3.3V LVTTL I/O, LDD_SDIO LDD serial interface data. The pin is spike-free at power-on stage. 5V-tolerance, LDD_CLK LDD serial interface CLK. The pin is spike-free at power-on stage. 2,4,6,8mA PDR, LDD serial interface command enable.
  • Page 129: Lic201 (R2A30232Sp) : Spindle Motor And 6Ch Actuator Driver

    2. LIC201 (R2A30232SP) : SPINDLE MOTOR AND 6CH ACTUATOR DRIVER 2-1. Block Diagram 4-22...
  • Page 130 2-2. Pin Function PIN NO SYMBOL FUNCTION SPIN Spindle control voltage input SL1IN Slide control voltage input 1 SL2IN Slide control voltage input ÇQ SPLIM Input terminal for spindle current limit Motor Power Supply ÇQ(for Slide) SL2+ Slide non-inverted output 2 SL2- Slide inverted output 2 SL1+...
  • Page 131 MEMO 4-24...
  • Page 132: Circuit Diagram

    CIRCUIT DIAGRAM 4-25 4-26...
  • Page 133: Circuit Voltage Chart

    CIRCUIT VOLTAGE CHART MODE: BD-ROM PLAYBACK 2.39 0.00 3.27 1.19 8.18 2.49 3.28 3.27 1.19 12.19 LIC100 4.94 1.19 1.12 LIC903 PIN NO. VOLTAGE 0.00 1.16 1.40 PIN NO. VOLTAGE 0.00 2.60 0.00 3.24 3.29 0.00 PULSE 0.00 0.00 3.24 1.50 1.20 3.30...
  • Page 134: Printed Circuit Board Diagrams

    PRINTED CIRCUIT BOARD DIAGRAMS (TOP VIEW) 4-29 4-30...
  • Page 135 (BOTTOM VIEW) 4-31 4-32...

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