Table of Contents
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SERVICE
REFRIGERATOR
3Door
4Door
REFRIGERATOR
FRENCH DOOR REFRIGERATOR
MODEL NAME : RF31CG* RF26CG*
RF32CG* RF27CG*
MODEL CODE : RF**CG72*0SRAA
RF**CG7400SRAA
RF27CG5010S9AA
RF**CG5100SRAA
RF**CG5300SRAA
RF**CG5400SRAA
RF**CG5900SRAA
Manual
CONTENTS
1. PRODUCT INFORMATION ······································· 7
2.PRODUCT SPECIFICATIONS ·································10
3.FUNCTIONS & FEATURES ·····································23
4.DISASSEMBLY AND REASSEMBLY ····················32
5.CHECK THE INSTALLATION STATUS ·················· 84
6.SELF DIAGNOSIS & TROUBLE SHOOTING ······121
7. PCB DIAGRAM ······················································158
8. WIRING DIAGRAM ···············································163
9.BLOCK DIAGRAM ················································· 166
10. REFERENCE ·····················································169
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Table of Contents
Troubleshooting
Related Manuals for Samsung RF27CG5900 Series
Summarization of Contents
Product Information
Safety Warnings
Provides detailed safety precautions and warning symbols crucial for safe refrigerator repair procedures.
Product Specifications
Introduction of Main Function
Overview of the latest features and characteristics of the French Door refrigerator.
Model Specification
Details net capacity, dimensions, electrical ratings, and refrigerant for various refrigerator models.
Comparison of Specifications
Comparison of key components and specifications across various refrigerator models.
Dimensions of Refrigerator
Visual representation and measurements of refrigerator dimensions for different models.
Product Views
Illustrated views of refrigerator components for different model types (A, B, C, D, E).
Refrigerant Route in Refrigeration cycle
Diagram and description of the refrigerant flow path within the refrigeration system.
Operation theory of refrigeration cycle components
Explanation of the roles and types of key components in the refrigeration cycle.
Functions & Features
Control Display Operations
How to use the control panel for fridge and freezer temperature settings and special modes.
Door Alarm Function
Explanation of the door alarm function, its activation, and indicators.
Lock Function
Instructions for activating and deactivating the control panel lock feature.
Peak Demand Off Function
Details on activating/deactivating the Smart Grid Peak Demand Off function.
Water/Ice & Dispenser Lock
How to lock and unlock the water and ice dispenser functions.
Network Connection
Information on connecting the refrigerator to the SmartThings app via Wi-Fi.
Sabbath Mode Operation
How to activate and deactivate Sabbath Mode, which disables certain functions.
Cooling Off Mode
Instructions for entering and exiting Cooling Off mode, used for retail display.
Using the Fridge Manager (FAMILY HUB)
Guide to accessing and using the Fridge Manager for temperature and settings control.
Disassembly and Reassembly
Precautionary Measures
Outlines essential safety steps and lists all necessary tools required before beginning disassembly.
Top Table Assembly
Step-by-step guide for disassembling and reassembling the top table component.
Fridge Door Disassembly
Detailed instructions for removing and disassembling the refrigerator door.
Freezer Door Disassembly
Step-by-step procedure for disassembling and reassembling the freezer door.
Middle Hinge Removal
Guide on how to remove and reassemble the middle hinge of the refrigerator door.
French Seal Removal
Procedure for removing the French seal located between the refrigerator doors.
Gasket Door Removal
Instructions on how to remove the door gasket from the refrigerator.
Door Handle Refrigerator Installation
Steps for installing and attaching the refrigerator door handles correctly.
Cover-Display & Water-Dispenser Removal
Guide to disassembling the cover display and water dispenser assembly.
Cover-Display Removal
Steps for removing the cover display panel from the refrigerator.
Dispenser-Display Disassembly
Detailed procedure for disassembling the dispenser display unit.
Dispenser (BSC - Optional) Removal
Instructions for disassembling the optional Beverage Center (BSC) dispenser.
Inner Dispenser Removal
Guide for disassembling the optional inner dispenser component.
Auto Fill (Optional) Disassembly
Step-by-step instructions for disassembling the optional auto-fill water system.
Fridge Internal Lamp Replacement
Procedure for disassembling and replacing the internal refrigerator LED lamps.
Freezer Lamp Replacement
Guide for disassembling and replacing the freezer compartment lamp.
Shelf Fridge Removal
Instructions on how to remove and replace the refrigerator shelves.
Vegetable Shelf Removal
Step-by-step guide for removing and disassembling the vegetable shelf.
Assy Case Veg Removal
Procedure for removing the vegetable case assembly from the refrigerator.
Assy Case Pantry Removal
Instructions for disassembling the pantry case assembly.
Assy Tray Fre-Up (3Door) Removal
Guide to removing the freezer tray for 3-door models.
Assy Tray Drawer (3Door) Removal
Instructions for disassembling the freezer drawer for 3-door models.
Assy Tray Fre-Up (4Door) Removal
Guide to removing the freezer tray for 4-door models.
Assy Tray Drawer (4Door) Removal
Instructions for disassembling the freezer drawer for 4-door models.
GUARD Removal
Procedure for removing the guard components from the refrigerator.
Assy Water Filter Replacement
Step-by-step guide for removing and replacing the water filter assembly.
Assy Cover Water Tank Removal
Instructions for disassembling the cover for the water tank.
Angle Shelf Removal
Guide on how to remove and disassemble the angle shelf.
REF-COVER MULTI Removal
Procedure for removing the multi-cover of the refrigerator.
Assy Ice Maker Removal
Instructions for disassembling and removing the ice maker assembly.
FRE EVAP Cover Disassembly
Steps for disassembling the evaporator cover for the freezer compartment.
Fridge Evaporator Removal
Guide on how to remove the refrigerator evaporator, including refrigerant handling.
Machine Compartment Motor Fan Removal
Procedure for disassembling and removing the motor fan from the machine compartment.
Step Valve Replacement
Instructions for replacing the step valve component in the refrigeration system.
Compressor Removal
Detailed steps for safely removing and disassembling the compressor.
Main PCB and Inverter PCB Replacement
Guide for removing and replacing the main and inverter printed circuit boards.
LCD (FAMILY HUB) Disassembly
Steps for disassembling the LCD display unit for the Family Hub.
F-Hub LCD Disassembly
Procedure for disassembling the F-Hub LCD components.
Check the Installation Status
Failure Diagnosis Functions
Procedures for diagnosing failures using test modes and manual operations.
Function for Failure Diagnosis
Guide to launching and using the Fridge Function Test menu for diagnostics.
Function for Failure Diagnosis
Explains display functions for load condition, demo mode, and option settings.
Diagnostic Method by Symptom
Flow charts and tables for diagnosing issues based on symptoms and sensor readings.
Self Diagnosis & Trouble Shooting
Trouble Detection by Self-Diagnosis
Flowcharts guide users through diagnosing sensor errors and implementing corrective actions.
IF FAN does not operate
Troubleshooting steps for when the refrigerator's fan motor is not operating.
If ICE Room Fan does not operate
Diagnostic procedure for issues with the ice room fan not operating.
When ICE MAKER does not operate
Troubleshooting steps for when the ice maker (R or F) is not producing ice.
If defrost does not operate
Guide to diagnose and fix issues with the defrost heater not functioning.
When Power is not applied
Troubleshooting steps for when the refrigerator does not receive power.
When Compressor does not run
Diagnostic flow for when the compressor fails to start or run.
When alarm sounds continuously
Troubleshooting steps for continuous alarm sounds, including buzzer issues.
When the Inner Panel PBA does not operate normally
Steps to diagnose issues with the inner panel PCB, including display and button problems.
If Dispenser Panel PCB is not working normally
Troubleshooting for the dispenser panel PCB not lighting up or buttons failing.
When refrigerator ROOM Lamp does not light up
Diagnostic steps for when the interior refrigerator lamp is not working.
If ICE Water is not supplied (Dispenser)
Troubleshooting for when the ice water dispenser is not supplying water.
If Cubed or Crushed Ice is not supplied
Diagnostic steps for when cubed or crushed ice is not dispensed.
If Cover Ice Route Motor is not working normally
Troubleshooting for the ice route motor not functioning correctly.
IR Sensor Trouble-Shooting (Dispenser)
Steps to diagnose issues with the IR sensor for the ice dispenser.
If ICE Water is not supplied (NO Dispenser)
Troubleshooting for when the ice water dispenser is not supplying water in models without a dispenser.
When the water dispenser does not work properly
Diagnostic procedure for when the water dispenser malfunctions.
When the autofill does not work properly
Troubleshooting steps for when the auto-fill water system is not working.
When the LCD does not work properly
Diagnostic procedure for when the LCD display is not functioning correctly.
When it does not respond to touch
Troubleshooting steps for when the touchscreen display is unresponsive.
When the Wi-Fi does not work properly
Diagnostic procedure for Wi-Fi connectivity issues.
When the BT does not work properly
Troubleshooting steps for Bluetooth connectivity problems.
When the microphone does not work properly
Diagnostic procedure for when the microphone function is not working.
When the Camera does not work properly
Troubleshooting steps for when the camera function is not working.
LED blinking frequency depending on protecting functions
Explains LED blinking patterns and their corresponding protecting functions.
PCB Diagram
PCB Layout with Part Positions
Labeled diagram showing the physical layout of components on the main PCB.
Connector Layout with Part Positions
Diagrams showing connector pin assignments for Dispenser and No-Dispenser configurations.
LCD PBA Layout with Part Positions
Labeled diagram showing component positions on the LCD Printed Circuit Board Assembly.
Wiring Diagram
Wiring Diagram
Electrical schematic illustrating all wiring connections within the refrigerator.
Block Diagram
Whole Block Diagram (Dispenser)
Overall system block diagram for the refrigerator with a dispenser.
LCD PBA Block Diagram
Functional block diagram of the LCD Printed Circuit Board Assembly.
Reference
Nomenclature
Glossary of terms and parts used in the service manual.
Trouble Shooting
Common problems and their solutions for refrigerator operation and performance.
Troubleshooting Before Calling Service
Guide to common noises and smells, and checks before contacting service.
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