Preventive Maintenance; Service Life; Service Philosophy; Service Tools - Seagate Savvio 10K Product Manual

A S.M.A.R.T. predictive failure indicates that the drive is deteriorating to an imminent failure and is considered
an MTBF hit.
5.2.2

Preventive maintenance

No routine scheduled preventive maintenance shall be required.
5.2.3

Service life

The drive shall have a useful service life of five years. Depot repair or replacement of major parts is permitted
during the lifetime (see Section 5.2.4).
5.2.4

Service philosophy

Special equipment is required to repair the drive HDA. In order to achieve the above service life, repairs must
be performed only at a properly equipped and staffed service and repair facility. Troubleshooting and repair of
PCBs in the field is not recommended, because of the extensive diagnostic equipment required for effective
servicing. Also, there are no spare parts available for this drive. Drive warranty is voided if the HDA is opened.
5.2.5

Service tools

No special tools are required for site installation or recommended for site maintenance. Refer to Section 5.2.4.
The depot repair philosophy of the drive precludes the necessity for special tools. Field repair of the drive is not
practical since there are no user purchasable parts in the drive.
5.2.6

Hot plugging Savvio SCSI disc drives

The ANSI SPI-3 (T10/1302D) document defines the physical requirements for removal and insertion of SCSI
devices on the SCSI bus. Four cases are addressed. The cases are differentiated by the state of the SCSI bus
when the removal or insertion occurs.
Case 1 - All bus devices powered off during removal or insertion
Case 2 - RST signal asserted continuously during removal or insertion
Case 3 - Current I/O processes not allowed during insertion or removal
Case 4 - Current I/O process allowed during insertion or removal, except on the device being changed
Seagate Savvio SCSI disc drives support all four hot plugging cases. Provision shall be made by the system
such that a device being inserted makes power and ground connections prior to the connection of any device
signal contact to the bus. A device being removed shall maintain power and ground connections after the dis-
connection of any device signal contact from the bus (see SFF-8451 Specification for SCA-2 Unshielded Con-
nections).
It is the responsibility of the systems integrator to assure that no hazards from temperature, energy, voltage, or
ESD potential are presented during the hot connect/disconnect operation.
All I/O processes for the SCSI device being inserted or removed shall be quiescent. All SCSI devices on the
bus shall have receivers that conform to the SPI-3 standard.
If the device being hot plugged uses single-ended (SE) drivers and the bus is currently operating in low voltage
differential (LVD) mode, then all I/O processes for all devices on the bus must be completed, and the bus qui-
esced, before attempting to hot plug. Following the insertion of the newly installed device, the SCSI host
adapter must issue a Bus Reset, followed by a synchronous transfer negotiation. Failure to perform the SCSI
Bus Reset could result in erroneous bus operations.
The SCSI bus termination and termination power source shall be external to the device being inserted or
removed.
Savvio SCSI Product Manual, Rev. D 19