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SERVICE
Hospitality Displays
HG28EE690AB
LED TV
Chassis : HWL60
Model
: HG24EE690AB
HG28EE690AB
HG32EE690DB
HG40EE690DB
HG49EE690DB
HG55EE690DB
Manual
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
Contents

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Table of Contents
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Summarization of Contents

1. Precautions
1-1. Safety Precautions
Essential safety guidelines to prevent damage and hazards during servicing.
1-2. Servicing Precautions
Specific precautions to follow before and during unit servicing.
1-3. Static Electricity Precautions
Techniques to prevent component damage from static electricity during handling.
1-4. Installation Precautions
Safety measures to follow when installing the LED TV.
2. Product Specifications
2-1. Product information
General product details including dimensions and weight.
2-2. Product specification
Detailed technical specifications for the product.
2-3. Accessories
List of included and optional accessories.
2-4. Viewing the Functions
Explanation of special TV functions and features.
3. Disassembly and Reassembly
3-1. Disassembly and Reassembly
Step-by-step procedures for disassembling and reassembling the TV.
4. Troubleshooting
4-1. Previous Check
Checklist for initial operation and common fault symptoms.
4-2. How to Check Fault Symptom
Procedures for diagnosing specific fault symptoms like video or audio issues.
4-3. Factory Mode Adjustments
Details on accessing and modifying factory settings for adjustments.
4-4. White Balance
Procedures for calibrating and adjusting white balance for accurate colors.
4-5. RS-232C
Information on RS-232C serial communication control.
4-6. Software Upgrade
Steps for upgrading the TV's software and firmware.
4-7. Factory Mode £ Control £ EDID
Procedures for managing EDID information within factory mode.
4-8. Dimensions
Physical dimensions of the TV.
5. Wiring Diagram
5-1. Wiring Diagram
Visual representation of internal connections and component layout.
5-2. Connector
Identification and pin assignments of various connectors.
5-3. Connector Functions
Explains the purpose and function of specific connectors.
ANNEX. Exploded View & Part List [HG32EE690DBXEN AA01]
1-1. Exploded View
Visual illustration of the TV's internal components and their assembly.
1-1-1. Part List
Detailed list of all parts with their corresponding codes and specifications.
ANNEX. Exploded View & Part List
2-1. Electrical Parts List
Comprehensive list of all electrical components and their details.
ANNEX. Exploded View & Part List [HG24EE690ABXEN WA01]
1-1. Exploded View
Visual illustration of the TV's internal components and their assembly.
1-1-1. Part List
Detailed list of all parts with their corresponding codes and specifications.
ANNEX. Exploded View & Part List
2-1. Electrical Parts List
Comprehensive list of all electrical components and their details.
ANNEX. Exploded View & Part List [HG24EE690ABXEN WA01]
1-1. Exploded View
Visual illustration of the TV's internal components and their assembly.
1-1-1. Part List
Detailed list of all parts with their corresponding codes and specifications.
ANNEX. Exploded View & Part List
2-1. Electrical Parts List
Comprehensive list of all electrical components and their details.
ANNEX. Exploded View & Part List [HG40EE690DBXEN FA01]
1-1. Exploded View
Visual illustration of the TV's internal components and their assembly.
1-1-1. Part List
Detailed list of all parts with their corresponding codes and specifications.
ANNEX. Exploded View & Part List
2-1. Electrical Parts List
Comprehensive list of all electrical components and their details.
ANNEX. Exploded View & Part List [HG55EE690DBXEN AA01]
1-1. Exploded View
Visual illustration of the TV's internal components and their assembly.
1-1-1. Part List
Detailed list of all parts with their corresponding codes and specifications.
ANNEX. Exploded View & Part List
2-1. Electrical Parts List
Comprehensive list of all electrical components and their details.
ANNEX. Exploded View & Part List [HG49EE690DBXEN CA01]
1-1. Exploded View
Visual illustration of the TV's internal components and their assembly.
1-1-1. Part List
Detailed list of all parts with their corresponding codes and specifications.
ANNEX. Exploded View & Part List
2-1. Electrical Parts List
Comprehensive list of all electrical components and their details.
ANNEX. Exploded View & Part List [HG28EE690ABXEN WA01]
1-1. Exploded View
Visual illustration of the TV's internal components and their assembly.
1-1-1. Part List
Detailed list of all parts with their corresponding codes and specifications.
ANNEX. Exploded View & Part List
2-1. Electrical Parts List
Comprehensive list of all electrical components and their details.
1. Precautions
1-1. Safety Precautions
Essential safety guidelines to prevent damage and hazards during servicing.
1-1-1. Warnings
Critical safety warnings related to circuit modification and servicing.
1-1-2. Servicing the LED TV
Important steps and requirements for servicing the LED TV safely.
1-1-3. Fire and Shock Hazard
Safety checks to perform after servicing to prevent fire and shock hazards.
1. Precautions
1-1-4. Product Safety Notices
Information on special safety characteristics of parts and risks of using substitutes.
1. Precautions
1-2. Servicing Precautions
General precautions to follow before and during unit servicing.
1-2-1. General Servicing Precautions
Detailed steps for safe servicing, including component handling and checks.
1. Precautions
1-3. Static Electricity Precautions
Techniques to prevent component damage from static electricity.
1. Precautions
1-4. Installation Precautions
Safety measures to follow when installing the LED TV.
2. Product Specifications
2-1. Product information
General product details including dimensions and weight for 24" and 28" models.
2. Product specifications
2-2. Product specification
Detailed technical specifications for the product.
2-2-1. Specifications
Specific technical data for 24" and 28" models.
2. Product specifications
2-2-2. Detailed Specifications
Comprehensive feature list for the HG24EE690ABXEN model.
2. Product specifications
2-3. Accessories
List of included, optional, and sold separately accessories.
2. Product specifications
2-4. Viewing the Functions
Explains how to use specific TV functions.
2-4-1. Hotel Plug & Play
Guide to the Hotel Plug & Play setup process for TV configuration.
2. Product specifications
2-4-2. Menu Items
Details on various Hotel TV functions accessible via the menu.
4. Troubleshooting
4-1. Previous Check
Checklist for initial operation and common fault symptoms.
4. Troubleshooting
How to check inner pattern?
Steps to access factory mode and check internal test patterns.
4. Troubleshooting
4-2. How to Check Fault Symptom
Guide for checking video fault symptoms using test patterns.
4-2-1. Video
Specific test patterns for diagnosing video issues.
4. Troubleshooting
On Screen Failures
Common on-screen issues and their corresponding problem parts.
4. Troubleshooting
4-2-2. WIFI / Bluetooth Module
Troubleshooting steps for Wi-Fi and Bluetooth connectivity issues.
4. Troubleshooting
Bluetooth Module
Steps to check Bluetooth addresses, version, and connector voltages.
4. Troubleshooting
4-2-3. SMPS POWER
Power on sequence and SMPS front connector pin assignments.
4. Troubleshooting
Backlight
Information on LED strings and SMPS connections for backlight troubleshooting.
4. Troubleshooting
Backlight Operation
Explanation of LED drive and voltage levels for backlight operation.
4. Troubleshooting
Backlight Test
Procedures for testing backlight supply voltage and identifying SMPS defects.
4. Troubleshooting
4-3. Factory Mode Adjustments
Details on accessing and modifying factory settings for adjustments.
4-3-1. Detail Factory Option
Specific factory options and their values for different panel models.
4. Troubleshooting
4-3-2. Entering Factory Mode
Step-by-step guide to accessing the factory and service modes.
4. Troubleshooting
4-3-3. Factory Data
Table of factory menu options, data, and ranges for adjustment.
4. Troubleshooting
ADC/WB
Accessing ADC and White Balance calibration menus.
4. Troubleshooting
4-4. White Balance
Procedures for calibrating and adjusting white balance for accurate colors.
4-4-1. Calibration
Steps to enter factory mode and select calibration menus.
4-4-2. Service Adjustment
Performing color calibration using specific patterns and equipment.
4. Troubleshooting
4-4-3. Adjustment
Adjusting white balance settings like Sub Brightness, R offset, and G gain.
4. Troubleshooting
4-5. RS-232C
RS-232C control parameters and connector pin description.
4. Troubleshooting
4-6. Software Upgrade
Procedures for upgrading TV software and firmware via USB.
4-6-1. Main S/W Upgrade
Steps to download and install the main software update.
4. Troubleshooting
4-6-2. SUBMICOM Upgrade
Steps to upgrade the SUBMICOM firmware in factory mode.
4. Troubleshooting
4-6-3. Check S/W Version
How to check the current software version installed on the TV.
4. Troubleshooting
4-7. Factory Mode £ Control £ EDID
Instructions for managing EDID settings in factory mode.
4. Troubleshooting
4-8. Dimensions
Physical dimensions of the TV.
4-8-1. Front view / Side view
Front and side view dimensions for 24" and 28" models.
4. Troubleshooting
4-8-2. Base Stand detail
Detailed dimensions of the TV's base stand.
5. Wiring Diagram
5-1. Wiring Diagram
Block diagram showing main board, SMPS, and T-CON board connections.
5. Wiring Diagram
Cables
Details and part codes for various internal cables.
5. Wiring Diagram
5-2. Connector
Pin map and assignments for the main board connectors.
5. Wiring Diagram
5-3. Connector Functions
Explains the function of key internal connectors like CN203, CNL802, etc.

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