Additional Information; Troubleshooting 1 - Pioneer Elite SC-57 Operating Instructions Manual

Additional information

Troubleshooting 1

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If the
trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer
authorized independent service company to carry out repair work.
! If the unit does not operate normally due to external effects such as static electricity disconnect the
power plug from the outlet and insert again to return to normal operating conditions.
If the problem is not solved after the troubleshooting below, if the screen freezes unexpectedly or if
the buttons on the remote control or front panel stop working completely, do the following:
! Press u STANDBY/ON on the front panel to turn off the power, then turn the power back on.
! If the power cannot be turned off, press and hold u STANDBY/ON on the front panel for over 10
seconds. The power will turn off. (In this case, the various settings made on the receiver may be
cleared.)
Power
Symptom Remedy
The power does not turn on. Make sure that the power cord is plugged in to an active power outlet.
Try disconnecting from the power outlet, then plugging back in.
Power cannot be turned off. Press the remote control's ZONE 2 or ZONE 3, then press u RECEIVER to
(ZONE 2 ON or ZONE 3 ON is switch the sub zone off.
displayed.)
The receiver suddenly switches Check that there are no loose strands of speaker wire touching the rear panel
off or the iPod iPhone iPad or another set of wires. If so, re-attach the speaker wires, making sure there
indicator blinks. are no stray strands.
The receiver may have a serious problem. Disconnect from the power and call
a Pioneer authorized independent service company.
During loud playback the Turn down the volume.
power suddenly switches off.
Lower the 63 Hz and 125 Hz equalizer levels in the Manual MCACC setup on
page 71 .
Switch on the digital safety feature. While holding down ENTER on the front
panel, press u STANDBY/ON to set this receiver to the standby mode. Use
TUNE i/j to select D.SAFETY cOFFd, and then use PRESET k/l to
select 1 or 2 (select D.SAFETY cOFFd to deactivate this feature). If the power
switches off even with 2 switched on, turn down the volume. With 1 or 2 on,
some features may be unavailable.
The unit does not respond Try switching the receiver off, then back on again.
when the buttons are pressed.
Try disconnecting the power cord, then connect again.
Symptom Remedy
AMP ERR blinks in the dis- The receiver may have a serious problem. Do not try switching the receiver on.
play, then the power auto- Unplug the receiver from the wall and call a Pioneer authorized independent
matically switches off. The service company.
ADVANCED MCACC blinks
and the power does not turn
on.
AMP OVERHEAT blinks in Allow the unit to cool down in a well-ventilated place before switching back on
the display and the FL OFF (see Installing the receiver on page 6 ).
indicator flash and the power
Wait at least 1 minute, then try turning the power on again.
turns off.
The temperature within the unit has exceeded the allowablevalue.
Lower the volume level.
The receiver suddenly power The power unit is damaged. Unplug the receiver from the wall and call a
off or ADVANCED MCACC Pioneer authorized independent service company.
flashes.
FAN STOP is displayed, then The built-in cooling fan is malfunctioning. Do not try switching the receiver on.
iPod iPhone iPad indicator Unplug the receiver from the wall and call a Pioneer authorized independent
blinks. service company.
Display blinks 12V TRG ERR. An error has arisen in the 12 V trigger jacks. Reconnect accurately then turn
the power back on.
No sound
Symptom Remedy
No sound is output when an Check the volume, mute setting (press MUTE) and speaker setting (press
input function is selected.
SPEAKERS).
No sound is output from the
Make sure the correct input function is selected.
front speakers.
Check that the MCACC setup microphone is disconnected.
Make sure the correct input signal is selected (press SIGNAL SEL).
Note that when Fixed PCM ON is selected, you won't be able to hear any other
signal format (see Setting the Audio options on page 56 ).
Check that the source component is connected properly (see Connecting your
equipment on page 12 ).
Check that the speakers are connected properly (see Connecting the speakers
on page 16 ).
No sound from the surround or Check that the Stereo listening mode or the Front Stage Surround Advance
center speakers. mode isn't selected; select one of the surround listening modes (see Enjoying
various types of playback using the listening modes on page 43 ).
Check that the surround/center speakers are not set to NO (see Speaker Set-
ting on page 77 ).
Check the channel level settings (see Channel Level on page 77 ).
Check the speaker connections (see Connecting the speakers on page 16 ).
Additional information 13
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