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Denon Manuals
Headphone
AH-C15PL
Owner's manual
Denon AH-C15PL Owner's Manual
True wireless in-ear headphones
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Troubleshooting
Part Names and Functions
Charging Case
What's in the Box
Bluetooth Operation
Touch Buttons
Switching Profiles
Troubleshooting
Trademark Information
Specifications
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Contents
Basic part
Advanced part
Headphones app
Troubleshooting
Appendix
Denon PerL Pro
True Wireless In-Ear Headphones AH-C15PL
Owner's Manual
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Troubleshooting
Troubleshooting
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Troubleshooting
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Summarization of Contents
Basic part
Part names and functions
Identifies physical components of the charging case and earbuds, detailing their purpose and location.
What's in the box
Lists all accessories and components included with the Denon PerL Pro earbuds package for user verification.
Fitting your earbuds
Provides instructions on how to properly wear the earbuds for optimal comfort, seal, and sound quality.
Turning your earbuds on/off
Explains the simple steps to power the earbuds on and off, including auto-pause behavior.
Downloading the Denon Headphones app
Guides users on how to find and download the essential Denon Headphones app for setup and customization.
Bluetooth® operation
Details the process of connecting the earbuds to a mobile device via Bluetooth for the first time and swapping devices.
Personalizing your earbuds
Outlines the steps to create a unique hearing profile via the app for tailored audio experiences.
Updating your Denon PerL Pro
Instructs users on how to update the earbuds firmware and the companion app for the latest features and improvements.
Advanced part
Charging the earbuds and charging case
Explains how to charge the earbuds using the case and how to charge the case itself via USB or wireless charging.
Checking the earbuds battery and charging case battery
Describes how to check the battery levels of the earbuds and charging case using LEDs and the app.
Using the earbuds touch buttons
Details how to customize and use the touch controls on the earbuds for various functions like play/pause and calls.
Making and receiving voice calls with your earbuds
Explains how to use the earbuds for phone calls, utilizing their microphones and touch controls.
Multipoint - Connecting your earbuds to multiple devices
Guides users on how to connect the earbuds to two devices simultaneously using the Multipoint feature.
Changing ear tips and wings attachments
Provides instructions on how to replace ear tips and wing attachments for a secure and comfortable fit.
Cleaning the earbuds
Offers guidance on how to clean the earbuds and their components safely and effectively.
Headphones app
Denon Headphones app features
Provides an overview of the capabilities and features available within the Denon Headphones mobile application.
Choosing the level of immersion
Explains how to adjust the immersion level using the slider in the app for a personalized listening experience.
ANC (Active Noise Cancellation) and social mode
Details how to enable or disable Active Noise Cancellation and Social Mode via touch buttons or the app.
Changing the earbuds voice language
Guides users on how to select their preferred voice language for audio prompts and feedback from the earbuds.
Enabling EU volume limiter
Explains how to activate or deactivate the EU volume limiter setting within the Denon Headphones app.
Switching and adding hearing profiles
Describes how to manage multiple hearing profiles, including switching between them and adding new ones.
Lossless audio & Audio codecs
Lists the supported audio codecs and explains how the earbuds automatically select the highest quality for playback.
Enabling "Spatial Audio"
Details how to activate Spatial Audio for an expanded soundscape, controllable via touch buttons or the app.
Enabling "High-gain mode"
Explains how to increase the earbuds' volume output by 6dB using the High-gain mode setting in the app.
Enabling “ProEQ”
Guides users on how to manually fine-tune their hearing profile using the ProEQ equalizer sliders in the app.
Enabling "Multipoint"
Describes how to turn the Multipoint feature on or off to manage connections with multiple devices.
Enabling "Music Takeover"
Explains how this feature manages transitions between connected devices when using Multipoint.
Changing "Mode"
Details the two preset modes (Performance and Low Power) available for the earbuds and how to switch between them.
Troubleshooting
Resetting your earbuds
Provides instructions for device reset and factory reset to resolve issues with the earbuds.
If your Denon PerL Pro won't charge
Offers solutions for common charging problems, including cable, port, and power source checks.
If your earbuds won't perform the personalization process
Lists checks and steps to ensure the personalization process completes successfully.
If your earbuds won't connect to the Denon Headphones app
Provides troubleshooting steps for issues preventing the earbuds from connecting to the companion app.
If you're having trouble connecting your earbuds via Bluetooth
Offers solutions for problems encountered when pairing or maintaining a Bluetooth connection.
Bluetooth cutting in and out?
Suggests methods to minimize Bluetooth interference for a stable wireless connection.
If you're having trouble making calls with your earbuds
Provides steps to resolve issues with making or receiving voice calls using the earbuds.
If you're having trouble with sound quality
Offers tips to achieve the best possible sound quality from the earbuds, including file formats and settings.
If the touch buttons aren't working correctly
Guides users on troubleshooting unresponsive or incorrectly functioning touch buttons on the earbuds.
Can't find what you're looking for? Try the following
Offers general troubleshooting advice and steps for issues not covered elsewhere in the manual.
Appendix
Trademark information
Lists trademark acknowledgments for Bluetooth, Dirac, and Qualcomm Snapdragon Sound technologies.
Specifications
Provides technical specifications for the Denon PerL Pro earbuds, including power, frequency, and charging times.
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