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Colorado M3W
Operation manual
Canon Colorado M3W Operation Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Chapter 1 Introduction
About this Guide
About the Users
About the Colorado M-Series
Safe Use
Notes for the Reader
Available Documentation
Optional Features
Chapter 2 Safety Information
Safety and Environment Information
Safety System
Chapter 3 Explore the System
The Components of the Printer - Media Output Side
The Components of the Roll Winder
The Components of the Printer Sides
The Components of the Printer - Media Input Side
The Components of the Media Drawer
The Components of the Printer - Top Cover Open
Chapter 4 Handle the Media
Media Specifications
General Workflow for Using Media
Configure Media in the RIP
Manage Media Profiles in ONYX
Install a Downloaded Media Profile in ONYX
Create a New Media Profile in ONYX
Copy an Existing Media Profile and Edit It in ONYX
Sync and Delete Media Types in ONYX
Manage Media Profiles in Caldera
Install a Downloaded Media Profile in Caldera
Create a New Media Profile in Caldera
Copy an Existing Media Profile in Caldera and Edit It
Sync and Delete Media Types in Caldera
Flxfinish⁺ in the RIP
White Ink in the RIP
Choose a Media Category
Change the Media Settings
Select a Print Mode
Prepare Media for Printing
Load a Media Roll (Position 1)
Load a Media Roll (Position 2)
Load a Media Roll for Inside Printing
Load Flexible Media for Outside Printing
Load Flexible Media for Inside Printing
Calibrate the Media
Add a Leading or Trailing Strip
Load a Take-Up Roll Core Onto the Roll Winder
Print with or Without Winding
Winding Options
Print and Wind Without a Tension Bar
Print and Wind with a Tension Bar
Print and Wind with a Locked Tension Bar
Print Without Winding
Move Media Manually
Feed and Retract Media Manually
Transport Media by Manual Control
Transport Media by Distance
Print on the Inside of a Media Roll
Print Double-Sided with Automatic Cut
Print Double-Sided with Manual Cut
Cut and Unload Media
Cut the Media
Cut the Media (Manual)
Autocut
Unload a Take-Up Media Roll from the Roll Winder
Unload a Media Roll from the Drawer
Chapter 5 Print a Job
General Workflow for Printing a Job
Print a Job
Perform Actions on a Submitted Job
Status on the Operator Panel
Use the Prismasync Remote Control App
Maintain the System
Maintain the Print Quality
Guidelines to Maintain the Print Quality
Start Automatic Maintenance
Start Manual Maintenance
Start Periodic Maintenance
Clean the Maintenance Station
Clean the Matrix Plate Area and the Black Protection Cover
Clean the MC Scanner
Clean the Platen
Clean the Buffer Plate
Vacuum the Chiller and Check the Fluid Level
Clean the Ink Unit
Clean the Mirrors
Clean the Ruler
Maintain the Printer
Refill Ink
Replace the Maintenance Tray
Replace the Tissue Cassette
Replace the Knife
Replace the Filters
Replace the Aerosol Filters
Replace the Lubricators
Replace the Rollers of the Xtran Pinch
Refill the Chiller
List of Colorado M-Series Maintenance Materials
Chapter 7 Improve Quality
General Workflow for Improving Quality
Print a Printhead Quality Check Chart
Print a Demo Print
Analyze the Printhead Quality Check Chart
Calibrate the Printhead
Calibrate the Printhead Carriage
Configure the Network and Security Settings
Configure the Network
Configure Remote Assistance
Log in as a System Administrator
Open the Settings Editor
Configure Time Synchronization
Change the System Administrator Password
Configure a Mail Server for Password Recovery and Notifications
Troubleshoot the Mail Server Configuration
Recover the System Administrator Password
Security in the System
Certificates Overview
Import a Trusted Certificate
Enable the Use of HTTPS
Troubleshoot the Use of HTTPS
Change the HTTPS Security Settings
Configure Prismasync Remote Control
Test Prismasync Remote Control
Manage Users for Prismasync Remote Control
Make a Backup
Restore a Backup
Enable System Installation from USB
Troubleshooting and Support
Tips and Tricks
General Support
Change the Regional Settings
Set the Energy Save Modes
Download an Account Log File
Configure, Download, and Install Software Updates from on Remote Service
Configure, Upload and Install Operating System Updates from a File
Install a License Via ORS
Install a License Received Via E-Mail
Move the Printer
Turn the Printer on and off
General Troubleshooting
Stop the Printer
Restart the Printer
Remove All Jobs
Download Data Log Files
Download the Last Received Job File
Enable Extended Printhead Logging
Turn the Printer on after a Power Cut
Remove Media from the Paper Path
Replace a Drive Gear on a Media Shaft
Cancel the Replacement of a Maintenance Tray
Solve Specific Quality Problems
Zebra Banding
Gradient Banding
Lines at Swath Boundary
Lines Within Swaths
Wrinkles
Vertical Banding
Micro-Uniformity/Graininess
Media Touches
Misalignment between Gloss and Matte in Flxfinish+ Mode
Solve Specific Media Transport Problems
Bulging Media
Wrinkling Media
Waves in Media
Curling Media
Drifting Media
Slipping Media During Calibration
Clean Pollution on the Printer
Guidelines for Cleaning Uncured Ink
Clean the Media Cover
Clean the Guide Plate and Replace the Foams and Roller Assy
Error Codes Overview
Chapter 10 Regulation Notices
Index
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Colorado M-series
Extended operation guide
© 2023 Canon Production Printing
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Table of Contents
Troubleshooting
Troubleshooting and support
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General troubleshooting
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Summarization of Contents
Chapter 1 Introduction
About this guide
Explains the scope and structure of the manual, including target audience and language.
About the users
Describes the different user roles (Prepress operator, Media specialist, Printer operator, System administrator) and their responsibilities.
About the Colorado M-series
Introduces the Colorado M-series printer, its technology, and basic configurations.
Safe use
Provides essential safety precautions and guidelines for operating the Colorado M-series printer.
Notes for the reader
Explains typography used in the manual and details safety symbols and body protection symbols.
Available documentation
Lists all available documentation, including user manuals, online help, and technical guides.
Optional features
Details available software licenses and hardware options for the Colorado M-series.
Chapter 2 Safety information
Safety and Environment Information
Provides important safety and environment information for users, including warnings and disclaimers.
Safety System
Details safety precautions related to specific components like the winder and emergency stopping devices.
Chapter 3 Explore the system
The components of the printer - media output side
Identifies and describes components accessible from the media output side of the printer.
The components of the roll winder
Details the components of the roll winder located on the media output side.
The components of the printer sides
Illustrates and describes components located on the sides of the printer, including filter and exhaust configurations.
The components of the printer - media input side
Identifies and describes components accessible from the media input side of the printer.
The components of the media drawer
Describes the components within the media drawer, including the roll loading station.
The components of the printer - top cover open
Details the components visible and accessible when the printer's top cover is open.
Chapter 4 Handle the media
Media specifications
Provides technical specifications for various media types, including width, weight, and thickness.
General workflow for using media
Outlines the standard workflow for handling media, from configuration to cutting and unloading.
Configure media in the RIP
Explains how to manage media profiles within the RIP software, focusing on ONYX and Caldera.
FLXfinish⁺ in the RIP
Details how to use FLXfinish+ applications, including media profile and PDF file settings for Onyx and Caldera.
White ink in the RIP
Covers the use of white ink, including media profile settings for Onyx and PDF file settings.
Change the media settings
Describes how to adjust various media settings within the RIP to optimize print quality and media handling.
Select a print mode
Guides users on selecting appropriate print modes for different media types and finishes.
Prepare media for printing
Provides step-by-step instructions for loading media rolls into the printer.
Calibrate the media
Explains the process of calibrating media for optimal print quality and accurate media handling.
Print with or without winding
Details different winding options and procedures for printing with or without a tension bar.
Print double-sided with automatic cut
Describes how to perform double-sided printing using automatic cutting for both sides of the media.
AutoCut
Explains how to configure the printer to automatically cut media after each copy.
Chapter 5 Print a job
General workflow for printing a job
Outlines the overall workflow for printing jobs using the RIP, operator panel, and mobile app.
Print a job
Details the procedure for submitting and printing a job via the RIP application.
Perform actions on a submitted job
Explains how to control active jobs on the operator panel, including pause, cancel, resume, stop, and move up.
Status on the operator panel
Describes the color indicators and symbols on the operator panel that signal required actions.
Use the PRISMAsync Remote Control app
Guides on using the PRISMAsync Remote Control app for remote monitoring and management of the printer.
Chapter 6 Maintain the system
Maintain the print quality
Provides guidelines and procedures for regular printhead and system maintenance to ensure optimal quality.
Clean the maintenance station
Details the steps for cleaning the printer's maintenance station to keep printheads optimally clean.
Clean the matrix plate area and the black protection cover
Explains how to regularly clean the matrix plate area and black protection cover to prevent print quality issues.
Vacuum the chiller and check the fluid level
Describes the monthly procedure for vacuuming the chiller and checking its fluid level.
Refill ink
Provides instructions on how to refill ink bottles safely and easily without spilling.
Replace the filters
Details how to replace emission or exhaust filters without service assistance when prompted.
Replace the lubricators
Explains the procedure for replacing lubricators without service assistance.
List of Colorado M-series maintenance materials
Lists all prescribed maintenance materials required for the Colorado M-series printer.
Chapter 7 Improve quality
General workflow for improving quality
Presents a general workflow to solve quality problems and improve print output.
Calibrate the printhead
Guides users on optimizing printhead performance and color density through calibration.
Calibrate the printhead carriage
Explains how to calibrate the printhead carriage to correct blurred or fuzzy images and align registration.
Chapter 8 Configure the network and security settings
Configure the network
Describes how to change network configuration settings on the user panel and settings editor.
Configure remote assistance
Details how to enable and configure remote assistance for system access by service technicians.
Log in as a System administrator
Provides instructions on how to log in as a System administrator on the operator panel or settings editor.
Configure time synchronization
Explains how to enable time synchronization with a certified time server for automatic date and time setting.
Configure a mail server for password recovery and notifications
Guides on configuring the mail server for password recovery and system update notifications.
Enable the use of HTTPS
Details the process to enable HTTPS for secure communication with the settings editor.
Make a backup
Advises on making backups of confidential data and exporting them to a file.
Enable system installation from USB
Explains how to enable or disable system installation or reinstallation from a USB key for security reasons.
Chapter 9 Troubleshooting and support
Tips and tricks
Lists useful tips and tricks for optimal use of the Colorado M-series printer.
Solve specific quality problems
Provides solutions for specific print quality issues like banding, lines, and graininess.
Lines at swath boundary
Addresses issues with lines appearing at the swath boundary and their potential causes and solutions.
Micro-uniformity/graininess
Guides on solving micro-uniformity issues such as graininess, mottle, and repeating structures.
Media touches
Explains how to prevent media touches that can pollute or smudge the printhead or carriage.
Solve specific media transport problems
Offers solutions for media transport issues like bulging, wrinkling, waves, and drifting.
Clean pollution on the printer
Provides guidelines for cleaning uncured ink and other pollution from the printer.
Error codes overview
Lists common error codes, their messages, and recommended actions for troubleshooting.
Chapter 10 Regulation Notices
Grounding (Finland; FI, Norway; NO, Sweden; SE and Denmark; DK)
Specifies grounding requirements for electrical connections in specific European countries.
FCC (USA)
Details compliance with FCC rules for Class A digital devices regarding radio frequency energy.
Conformity declaration for Radio Equipment Directive; RED (EEA including Switzerland)
Declares compliance with the essential requirements of Directive 2014/53/EU (RED) for radio equipment.
Laser Safety (All countries)
Provides information on laser safety, certifying the machine as a Class 1 laser product.
Battery labeling (United Kingdom; England, Scotland and Wales)
Informs about battery content and disposal regulations specific to the UK.
End of Life; WEEE (India)
Provides guidance on the disposal of the product as per India's E-Waste (Management) Rules, 2016.
REACH compliance (EEA including Switzerland)
Communicates information about SVHC substances presence as required by REACH regulation.
Operating environment (All countries)
Specifies the recommended operating temperature, humidity, and altitude for the machine.
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