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ZERO S
ZERO SR
ZERO DS
ZERO DSR
2018
OWNER'S MANUAL

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Summarization of Contents

Introduction
Useful Information For Safe Riding
Provides warnings and cautions for safe operation, including information on high voltage safety and proper protective gear.
Unplug Your Z-Force Power Pack
Cautionary advice on proper care of the power pack to maximize long-term health and avoid damage.
California Proposition 65
Warning regarding chemicals known to cause cancer and birth defects in California.
California Perchlorate Advisory
Warning regarding perchlorate material in certain components and special handling requirements.
Identification Numbers
Owner Information
Section to record personal and motorcycle details for dealer reference and service.
Power Pack Serial Number
Details the location of the power pack serial number for identification purposes.
Motor Serial Number
Specifies the location of the motor serial number stamped on the motor housing.
Key Code Number
Explains the 5-digit key code used for duplicate keys and its tag location.
Vehicle Identification Number (VIN) / Chassis Number
Describes the 17-digit VIN stamped on the frame head tube as the legal identifier.
General Information
Emissions Information
Details the zero-emissions nature of the motorcycle and its environmental benefits.
Vehicle Range
Explains factors affecting electric motorcycle range and how to predict it.
General Safety Precautions
Important Operating Information
Key considerations for safe operation, including switch usage and brake application.
Location of Important Labels
Identifies the location of various certification and information labels on the motorcycle.
Controls and Components
Motorcycle Controls
Diagram and list of major controls on the handlebar and motorcycle.
Left Side View
Illustration and identification of components on the left side of the motorcycle.
Right Side View
Illustration and identification of components on the right side of the motorcycle.
Dash Overview
Detailed explanation of the digital dash display, indicators, and readouts.
Warning Indicator Lights
Explains the meaning of various warning and indicator lights on the dash.
Dash Settings
How to customize dash displays using ADJ and SEL buttons.
Displays A&B
Details on customizing display fields for Trip odometers, Range, Errors, RPM, etc.
Smartphone Application
Information on the Zero smartphone app for performance tuning and data collection.
Bluetooth Pairing
Step-by-step guide to pair a Bluetooth-equipped smartphone with the motorcycle.
Handlebar Controls
Identification and function of controls located on the left and right handlebars.
Performance Level Mode Button
Explains how to switch between ECO, SPORT, and CUSTOM performance modes.
Front Brake Lever Adjuster
How to adjust the front brake lever position using the adjustment knob.
Parking Brake Operation (if equipped)
Instructions on how to engage and disengage the parking brake system.
Tank Storage Compartment
Description of the lockable tank storage compartment and using the helmet leash cable.
Power Tank (if equipped)
Information about the optional Power Tank accessory and its impact on capacity.
Charge Tank (if equipped)
Details on the accessory Charge Tank for public charging stations.
Side Storage Compartment (if equipped)
Instructions for accessing and securing the side storage compartment.
General Operation
Pre-Ride Inspection
Checklist of essential items to inspect before riding the motorcycle.
Key Switch/Steering Lock Positions
Explanation of the ignition switch positions and how to operate the steering lock.
Motorcycle Tip-Over Sensor
Description of the tip-over sensor's function and how to reset it.
Operating Your Motorcycle
Step-by-step guide for starting, riding, and stopping the motorcycle safely.
Temperature Indicator
Explanation of the red temperature indicator light and thermal management strategy.
ABS (Anti-lock Braking System)
Information on ABS functionality, warnings, and how the indicator light works.
Disabling the ABS
Procedure for disabling the ABS system and reactivating it.
Front Suspension Adjustment
Guidance on measuring and adjusting front suspension preload and damping.
Spring Preload Adjustment
Details on adjusting spring preload for front forks and rear shocks.
Rebound Damping
Instructions for adjusting rebound damping on the front forks.
Compression Damping
Guidance on adjusting compression damping for the front forks.
Factory Supplied Front Suspension Settings
Factory settings for front suspension adjustments for various models.
Rear Shock Adjustment
Procedure for measuring and adjusting rear shock preload and damping.
Factory Supplied Rear Suspension Settings
Factory settings for rear suspension adjustments for various models.
Power Pack and Charging
Power Pack
Information on the Z-Force Power Pack, its lifecycle, and charging recommendations.
Battery Management System (BMS)
Explanation of the BMS function in monitoring and optimizing the power pack.
On-Board Power Pack Charger
Details on using the integrated charger and optimal charging practices.
Charging the Power Pack
Instructions for charging the power pack using standard equipment and safety precautions.
Quick Charging (Off-Board Accessory Charger)
Information on the scalable quick charging feature and accessory chargers.
Charge Tank (if equipped)
Details on the accessory Charge Tank for public charging stations.
Public Charging Stations
Guidance on finding and using public charging stations.
Add On Electrical Equipment
Warning against adding unapproved electrical components.
Maintaining Your Motorcycle
Owner's Responsibilities
Outlines owner responsibilities regarding the manual, maintenance, and safety.
Parts/Maintenance Items
Lists recommended replacement parts, fluids, and lubricants.
Service History
Guidance on recording service and maintenance information.
Scheduled Maintenance
Specifies required maintenance intervals and items for safe, dependable performance.
Maintenance Schedule
Detailed schedule for routine maintenance tasks based on time and mileage.
Component Fasteners
Table listing fasteners, their torque specifications, and notes for periodic checks.
General Maintenance
Brakes
Covers brake system maintenance, ABS, pads, and fluid levels.
Front Brake Fluid Reservoir
Procedure for inspecting and topping up the front brake fluid level.
Rear Brake Fluid Reservoir
Procedure for inspecting and topping up the rear brake fluid level.
Brake Pad Inspection
How to inspect brake pads for wear and determine when replacement is needed.
Brake Disc Inspection
Guidance on checking brake disc thickness for wear.
Brake Pad Replacement
Instructions for replacing brake pads and bedding in new pads/discs.
Parking Brake
Information on parking brake function and adjustment procedures.
Suspension
Notes on front and rear suspension maintenance and warnings about pressurized gas.
Wheels And Tires
Inspection guidelines for wheels and tires, including tire pressure checks.
Tire Inflation
Importance of correct tire pressure, checking procedures, and warnings.
Drive Belt
Maintenance and inspection of the drive belt for wear and damage.
Drive Belt Tension Tester
How to use the tension tester to measure drive belt tension.
Gates Carbon Drive Smartphone Application
Instructions for using the smartphone app to measure drive belt tension frequency.
Headlight Alignment
Procedure for checking and adjusting headlight alignment.
Headlight Bulb Replacement
Step-by-step guide for replacing the headlight bulb, including safety warnings.
Turn Signal Light Bulb Replacement
Instructions for replacing turn signal light bulbs.
Brake/Tail LED Replacement
Note that brake/tail LED is not serviceable and requires dealer replacement.
Running Light Bulb Replacement
Instructions for replacing the running light bulb.
Cleaning
Guidelines for proper cleaning of the motorcycle, avoiding damage to components.
Parking and Long Term Storage
Recommendations for storing the motorcycle and power pack long-term.
Zero Motorcycles Accessories
Information on available accessories and where to find them.
Fuses
Explanation of fuses, their function, and replacement procedures.
12 Volt Fuse Center
Location and fuse values for the 12-volt fuse center.
ABS 12 Volt Fuse
Location and value of the ABS 12-volt fuse.
High Voltage Fuses
Location and values of high voltage fuses, with notes on charge fuse replacement.
Low Power B+ Fuse (ZF7.2)
Procedure for accessing and replacing the low power B+ fuse.
Troubleshooting
Electric Motorcycle Precautions
Critical safety warnings regarding high voltage components and handling.
System Warning Indicator
Guide to interpreting system warning flashes and their causes/solutions.
Dash Error Codes
How to retrieve and identify error codes displayed on the dash.
General Troubleshooting
Common symptoms, potential causes, and solutions for general issues.
Cold and Hot Weather Considerations
Effects of cold and hot weather on performance, battery, and storage.
Safety Interlocks
Explanation of safety interlocks like Throttle Disable and Charger Disable.
Specifications (Europe)
VIN Breakdown
Decoding the Vehicle Identification Number for model and manufacturing details.
Zero S (11kW)
Detailed specifications for the Zero S (11kW) model.
Zero S
Detailed specifications for the Zero S model.
Zero SR
Detailed specifications for the Zero SR model.
Zero DS (11kW)
Detailed specifications for the Zero DS (11kW) model.
Zero DS
Detailed specifications for the Zero DS model.
Zero DSR
Detailed specifications for the Zero DSR model.
Specifications (Rest Of The World)
VIN Breakdown
Decoding the Vehicle Identification Number for model and manufacturing details.
Zero S
Detailed specifications for the Zero S model (Rest of World).
Zero SR
Detailed specifications for the Zero SR model (Rest of World).
Zero DS
Detailed specifications for the Zero DS model (Rest of World).
Zero DSR
Detailed specifications for the Zero DSR model (Rest of World).
Limited Warranty Information
Who Is The Warrantor?
Identifies Zero Motorcycles Inc. as the warrantor.
Who Does This Limited Warranty Cover?
Defines covered owners and requirements for warranty registration.
What Does This Limited Warranty Cover?
Specifies parts and components covered by the warranty, including Power Packs.
What Is The Coverage Period Of This Limited Warranty?
Details warranty duration for motorcycles and Power Packs, differentiating demonstrators.
What Is Not Covered By This Limited Warranty?
Lists exclusions from warranty coverage, such as normal wear and tear or improper use.
What Other Limitations Or Disclaimers Apply To This Limited Warranty
Outlines limitations, disclaimers, and excluded damages.
What Are Your Responsibilities As A Customer?
Defines customer responsibilities regarding manual, maintenance, and legal compliance.
What Will Zero Do Under This Limited Warranty?
Explains Zero's commitment to repair or replace defective covered components.
How Does This Limited Warranty Relate To State Law?
Information on how the warranty relates to state-specific laws, including lemon laws.
How Do You Obtain Service Under This Limited Warranty?
Provides contact information for obtaining warranty service from dealers or Zero Motorcycles.
Transfer Of Ownership And Limited Warranty
Instructions for transferring ownership and warranty information.
Customer Information
Customer Assistance
Contact information and required details for customer support.
Reporting Safety Defects
Procedures for reporting safety defects in the US, Canada, and Europe.
Maintenance Record
Service History
Sections to record completed maintenance services, odometer readings, and notes.

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