What Happens When My Subscription Expires; How Do I Renew A Subscription - ACRONIS BACKUP AND RECOVERY 10 ADVANCED SERVER - UPDATE 3 User Manual

8.1.9.4

What happens when my subscription expires?

A month before the subscription expiration date you receive an e-mail notification with an alert. In
addition, you can see this alert on the account management web page near the machine. This means
you need to renew (p. 389) the subscription to continue backing up the machine.
If you do not renew the subscription, you will be able to back up data to the online storage for five
days following the expiration date. You will be able to recover data from the online storage for 30
days following the expiration date.
8.1.9.5

How do I renew a subscription?

Buy another subscription and specify it as the next subscription of the same machine. The new
subscription will be activated as soon as the current subscription expires.
An expired subscription can be renewed within five days after expiration. In such cases, the new
subscription will be activated immediately.
Renewing a single subscription
To renew a subscription
1. Go to the account management Web page.
2. Make sure that you have an available subscription with the same storage quota.
3. Select the machine that you want to renew the subscription for, and then click Renew.
The subscription appears in the Next subscription column for the selected machine.
Renewing a number of activated subscriptions at once
This operation is possible if the appropriate number of new subscriptions are identical to the
currently used subscriptions.
Make sure the new subscriptions are available on your account management Web page. Then click
Renew all. The confirmation window will summarize which subscriptions will be renewed. If identical
subscriptions are not found for some of the machines, you have the option to cancel automatic
renewal and renew each subscription individually.
What does "Auto-renew" mean?
Auto-renewal means that when the current subscription expires, the next subscription will be
automatically selected from the available subscriptions. The next subscription must be identical to
the current subscription.
If an identical subscription is not found, auto-renewal will not take place and your backups may fail.
No subscriptions will be bought automatically. Only those subscriptions available at the time of auto-
renewal can be used. You can select auto-renewal for each individual subscription or set up bulk
auto-renewal of all of the activated subscriptions you have.
8.1.9.6 What is the "Group"column for?
So you can apply actions, such as Renew all or Auto-renew all, to your selection of the subscriptions.
Specify the desired group name, for example, SalesDept, near each of the subscriptions you want to
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