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Q2G-H4K
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Matrox Q2G-H4K User Manual
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Contents
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Table of Contents
Table of Contents
Matrox Safety Information
Installation and Operation
If a Power Supply (Internal or External) was Included with Your Product
If Your Product Includes Laser-Based Technology
If Your Product Includes a Battery
Repair
Overview
Hardware Supplied
Software Available
Hardware Required (Sold Separately)
Optional Hardware (Sold Separately)
Installation Overview
More Information
Getting Started
Configuration Guide
Before You Begin
Installing Your Quadhead2Go Card
Before You Begin
Preventing Damage to Your Hardware
Step-By-Step Installation
Installing Multiple Cards
Connecting Your Quadhead2Go Q185 Card
Before You Begin
Connection Overview
Description of Supported Connectors
Step-By-Step Connection Setup
Connecting Your Quadhead2Go Q155 Card
Before You Begin
Connection Overview
Description of Supported Connectors
Step-By-Step Connection Setup
Connecting Your Quadhead2Go Q185 Unit
Before You Begin
Connection Overview
Quadhead2Go Q185 - Back
Description of Connectors
Step-By-Step Connection Setup
Connecting Your Quadhead2Go Q155 Unit
Before You Begin
Connection Overview
Quadhead2Go Q155 - Back
Description of Connectors
Step-By-Step Connection Setup
Validating Your Quadhead2Go Setup
Connection Checklist
Description of Status Leds
Quadhead2Go Unit
Network Connector
Validating Network Discovery
Multiple Subnet Support
Updating Your Matrox Quadhead2Go Firmware
Supported Operating Systems
Obtaining the Matrox Quadhead2Go Firmware Updater Package
Before You Update Your Firmware
Step-By-Step Instructions
Matrox Powerwall Software
Before You Begin
Obtaining Matrox Powerwall Software
Installing Your Software
Accessing Matrox Powerwall Software
Running Matrox Powerwall
More Information
Using Control Buttons on Your Quadhead2Go Device
Product Information
Specifications
Quadhead2Go Q185 Card
Quadhead2Go Q155 Card
Quadhead2Go Q185 Unit
Quadhead2Go Q155 Unit
External Power Supply
Environmental
Appendix A - Matrox Secure Cable Solution
Quadhead2Go Card
Mini Displayport
Mini HDMI
Quadhead2Go Unit
Appendix B - Mounting Your Matrox Unit
Mounting Guidelines
Mounting Your Quadhead2Go Unit
Mounting Your Units Horizontally
Mounting Your Units Vertically
Using Your Angled Bracket Kit
Mounting to a 75 or 100 MM Mounting Space
Mounting to a 200 MM Mounting Space
Customer Support
Matrox Web
Technical Support
Information We Need
Program Specific Problems
Software Package Download
View Your Warranty Information
View the Third Party Software Notices
Register Your Matrox Product
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Installation and Operation
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Configuration Guide
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®
™
Matrox
QuadHead2Go
Series
QuadHead2Go Q185
QuadHead2Go Q155
•
User Guide
20278-301-0110
February 27, 2020
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Summarization of Contents
Matrox Safety Information
Installation and Operation Safety
Covers general operation, handling, and environmental considerations for safe use.
Product-Specific Safety Precautions
Details safety for power supplies, laser technology, and batteries.
Repair and Handling Advice
Provides guidance on product repair and handling electronic components to prevent damage.
Product Overview
Hardware and Software Components
Lists supplied, required, and optional hardware and software for the QuadHead2Go series.
Installation Overview and Resources
Outlines the general installation process and points to further resources for setup.
Getting Started
Configuration Guide and Prerequisites
Details initial setup requirements, including network configuration, and points to the configuration guide.
Installing Your QuadHead2Go Card
Card Installation Preparation and Safety
Covers pre-installation steps, safety warnings, and preventing hardware damage.
Step-by-Step Card Installation
Guides through selecting expansion slots, inserting the card, and installing multiple cards.
Connecting Your QuadHead2Go Q185 Card
Q185 Card Connection Overview
Explains the connection layout and supported connectors for the QuadHead2Go Q185 card.
Q185 Card Connection Steps
Provides a step-by-step guide for connecting the Q185 card to sources and monitors.
Connecting Your QuadHead2Go Q155 Card
Q155 Card Connection Overview
Explains the connection layout and supported connectors for the QuadHead2Go Q155 card.
Q155 Card Connection Steps
Provides a step-by-step guide for connecting the Q155 card to sources and monitors.
Connecting Your QuadHead2Go Q185 Unit
Q185 Unit Connection Overview
Details the back panel layout and port functions for the QuadHead2Go Q185 unit.
Q185 Unit Connection Steps
Guides through connecting sources, monitors, network, and power to the Q185 unit.
Connecting Your QuadHead2Go Q155 Unit
Q155 Unit Connection Overview
Details the back panel layout and port functions for the QuadHead2Go Q155 unit.
Q155 Unit Connection Steps
Guides through connecting sources, monitors, network, and power to the Q155 unit.
Validating Your QuadHead2Go Setup
Connection Checklist
Verifies all connections are made correctly for the QuadHead2Go product.
Status LED Descriptions
Explains the meaning of LEDs on the QuadHead2Go unit for troubleshooting.
Network and Discovery Validation
Covers network connector LEDs and validation of network discovery.
Updating Matrox QuadHead2Go Firmware
Supported Systems and Obtaining Updater
Lists compatible operating systems and how to get the firmware updater package.
Firmware Update Procedures
Details the steps for updating device firmware using the updater tool.
Matrox PowerWall Software
Software Overview and Features
Introduces Matrox PowerWall software and its video wall configuration capabilities.
Installation and Access
Guides on how to install and access the PowerWall software on your system.
Running PowerWall and Design Setup
Explains how to create and configure display wall designs within PowerWall.
Using Control Buttons on Your QuadHead2Go Device
Device and Card Button Functions
Describes the purpose of control buttons on the QuadHead2Go unit and card for selection and information.
Button Operation and Reset Procedures
Explains how to operate buttons, cycle through menus, and perform device reset functions.
Product Specifications
Card Specifications (Q185 & Q155)
Details technical specifications for both QuadHead2Go Q185 and Q155 PCIe cards.
Unit Specifications (Q185 & Q155)
Lists technical specifications for both QuadHead2Go Q185 and Q155 standalone units.
Power Supply and Environmental Data
Provides details on the external power supply and environmental operating conditions.
Appendix A: Secure Cable Solutions
QuadHead2Go Card Cable Security
Demonstrates secure connection methods for Mini DisplayPort and Mini HDMI on cards.
QuadHead2Go Unit Cable Security
Illustrates secure cable management and connection for the QuadHead2Go units.
Appendix B: Mounting Your Matrox Unit
Mounting Guidelines and Preparation
Provides general advice for safely mounting Matrox hardware.
Rack Mounting Options
Explains horizontal and vertical mounting configurations within a rack mount.
VESA Mount Options
Details how to mount units using VESA compliant mounting spaces.
Customer Support
Matrox Web Resources
Directs users to the Matrox website for product information and resources.
Technical Support Procedures
Outlines steps for obtaining technical assistance, including contact methods.
Information Needed for Support
Lists essential details required for technical support inquiries.
Software Downloads and Warranty Information
Guides users on obtaining software, checking warranty, and registering products.
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