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USER MANUAL
Gaming Monitor
C*JG5*
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual
has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has not
been read).
You will be informed of the administration fee amount before a technician visits.
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Table of Contents
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Summarization of Contents
Getting Started: Before Using the Product
Securing the Installation Space
Ensure adequate space for ventilation to prevent fire and damage.
Precautions for Storage
Avoid white stains from humidifiers; contact service for cleaning.
Safety Precautions
Warnings and cautions regarding injury or damage if instructions are not followed.
Cleaning Procedures
Step-by-step guide for safely cleaning the monitor.
Electricity and Safety
Warnings and cautions regarding electrical safety and power connections.
Product Installation
Installation Safety Warnings
Safety guidelines for installing the product near heat sources or on unstable surfaces.
Attaching the Stand
Step-by-step guide for attaching the monitor stand.
Attaching the Stand (Model Variants)
Step-by-step guide for attaching the monitor stand for different models.
Removing the Stand (Model Variants)
Instructions for detaching the monitor stand for different models.
Removing the Stand (Alternative Models)
Instructions for detaching the monitor stand for alternative models.
Wall-mount Kit or Desktop Stand Installation
Guidance on mounting the monitor using a wall-mount kit or desktop stand.
Wall Mount Installation Notes
Important notes regarding screws, VESA compliance, and installation procedures.
Product Operation and Safety
Operation Safety Warnings
Critical warnings regarding high voltage, disassembly, and product handling.
Operation Cautions
Cautions about screen burn-in, dust accumulation, and AC/DC adapter usage.
User Interaction Cautions
Cautions regarding screen proximity, eye strain, and handling the product.
Product Preparations and Setup
Monitor Parts Identification
Overview of monitor components like Control Panel and JOG Button.
Control Panel Operation
Details on the monitor's control panel and JOG button usage.
Function Key Guide
Explanation of how to navigate menus using the JOG button and function keys.
Picture Settings Adjustment
How to adjust picture settings using the JOG button when no OSD menu is displayed.
Volume Adjustment
Guide to adjusting the volume using the JOG button.
Connectivity Ports
Description of available ports like HDMI, DP, and audio jacks.
Product Tilt Adjustment
Instructions on how to tilt the monitor screen.
Anti-theft Lock Installation
Information on using an anti-theft lock with the monitor.
Moving Precautions
Guidelines on how to safely move the monitor without causing damage.
Connecting External Devices
Pre-connection Checkpoints
Steps to perform before connecting a source device to the monitor.
Connecting and Using a PC
Methods for connecting a PC using HDMI or HDMI-DVI cables.
Connecting via DP Cable
Instructions for connecting a PC using a DisplayPort cable.
Connecting Headphones
How to connect headphones for audio output.
Connecting Power Supply
Step-by-step guide for connecting the monitor's power adapter.
Cable Management
Instructions for tidying up connected cables using the back terminal cover.
Correct Posture Guidelines
How to use the monitor in a correct posture to prevent strain.
Driver Installation
Instructions for installing necessary drivers for optimum performance.
Setting Optimum Resolution
Guide to setting the monitor to its optimal screen resolution.
Gaming Specific Features
Picture Mode Settings (PC)
Optimizing picture settings for different game genres in PC mode.
Picture Mode Settings (AV)
Using preset picture modes for AV input.
Refresh Rate Adjustment
Changing the screen refresh rate for reduced eye strain.
Response Time Optimization
Adjusting response time for clearer video and natural images.
Black Equalizer Function
Adjusting dark area brightness for better visibility in games.
FreeSync Technology
Explanation and setup of FreeSync for screen tear elimination.
Low Input Lag Settings
Minimizing input lag for faster reaction times in games.
Screen Size and Aspect Ratio (PC)
Selecting the best screen size and ratio for PC mode.
Screen Size and Aspect Ratio (AV)
Selecting screen size and ratio for AV mode.
Display Picture Settings
Picture Mode (PC)
Optimizing picture quality for the environment in PC mode.
Picture Mode (AV)
Using preset picture modes for AV input.
Brightness Adjustment
Adjusting the general brightness level of the picture.
Contrast Adjustment
Adjusting contrast for better object clarity.
Sharpness Adjustment
Adjusting sharpness to make object outlines clearer.
Color Settings
Adjusting tint, saturation, color tone, and gamma.
SAMSUNG MAGIC Upscale
Enhancing picture details and vividness, especially for low-resolution images.
HDMI Black Level Adjustment
Adjusting black level for image quality degradation issues over HDMI.
Eye Saver Mode
Optimizing picture quality for eye relaxation by reducing blue light.
Screen Adjustment (AV)
Adjusting horizontal/vertical position for AV mode when Screen Fit is selected.
On-Screen Display Menu
Language Selection
Setting the OSD menu language.
OSD Display Time
Setting the auto-disappear time for the OSD menu.
System Configuration
Self Diagnosis Procedure
Performing a self-diagnosis test to check for product issues.
Self Diagnosis Results
Interpreting results and next steps after running self-diagnosis.
Power, Volume, and Timer Settings
Volume Adjustment
Adjusting the volume level using the JOG button.
Eco Saving Plus
Reducing power consumption with energy-saving modes.
Smart ECO Saving+
Further power saving by controlling monitor panel current.
Off Timer Settings
Setting an automatic power-off timer for the product.
PC/AV Mode Selection
Switching between PC and AV input modes for optimal display.
DisplayPort Version Selection
Selecting the DisplayPort version for compatibility and performance.
Source Detection
Automatically or manually detecting the input signal source.
Key Repeat Time
Adjusting the responsiveness of button presses.
Power LED Indicator
Configuring the status indicator light on the monitor.
Reset All Settings
Returning all product settings to default factory values.
Installing Software Utilities
Easy Setting Box
Installing software for partitioning the monitor display into multiple sections.
System Requirements
Hardware and OS requirements for installing Easy Setting Box.
Installation Restrictions
Potential issues and factors affecting Easy Setting Box installation.
Troubleshooting and FAQs
Customer Service Contact Requirements
Information needed before contacting customer service.
Product Testing Procedure
Steps for testing the product to identify issues.
Resolution and Frequency Issues
Troubleshooting "Not Optimum Mode" messages.
PC Connection Issues
Troubleshooting screen switching and blank spaces in PC mode.
Screen Display Issues
Troubleshooting power LED off or "Check Signal Cable" messages.
Signal Mode Errors
Resolving distorted or unstable screen issues due to signal modes.
Brightness and Color Issues
Adjusting brightness, contrast, and color for display problems.
Power Saving Mode Issues
Troubleshooting issues when the monitor enters power-saving mode.
Text and Video Playback Issues
Resolving blurry text and choppy video playback.
Sound Issues
Troubleshooting no sound or low volume problems.
Source Device Issues
Identifying issues related to the connected PC or source device.
Q&A: Frequency Adjustment
How to change the display frequency via graphics card settings.
Q&A: Resolution Adjustment
How to change the display resolution via PC settings.
Q&A: Power-Saving Mode
How to set the power-saving mode on the PC.
Product Specifications
General Specifications
Details on model name, size, display area, pixel pitch, and power supply.
Signal Connectors and Environmental Conditions
Information on ports, operating, and storage conditions.
Plug-and-Play Functionality
How the monitor installs and interacts with compatible systems.
Pixel Dot Policy
Information on pixel variations and their impact on performance.
Standard Signal Mode Table
Supported resolutions, frequencies, and pixel clocks for optimal display.
HDMI1 Signal Modes
Detailed table of resolutions, frequencies, and pixel clocks for HDMI1.
HDMI2 Signal Modes
Detailed table of resolutions, frequencies, and pixel clocks for HDMI2.
DisplayPort Signal Modes
Detailed table of resolutions, frequencies, and pixel clocks for DisplayPort.
HDMI1 Signal Modes (Specific Models)
Detailed table for specific models' HDMI1 signal modes.
HDMI2 Signal Modes (Specific Models)
Detailed table for specific models' HDMI2 signal modes.
DisplayPort Signal Modes (Specific Models)
Detailed table for specific models' DisplayPort signal modes.
Frequency Definitions
Explanation of horizontal and vertical frequency (refresh rate).
Appendix and Service Information
Pay Service Responsibility
Conditions under which service charges may apply.
Non-Defect Conditions
Situations not considered product defects, potentially incurring service fees.
Customer-Caused Damage
Types of product damage attributed to customer mishandling or incorrect use.
Other Service Conditions
Other scenarios like natural disasters or consumable usage leading to service charges.
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