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11GJ0028US
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Lenovo 11GJ0028US User Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
About this Documentation
Chapter 1. Meet Your Computer
Front
Rear
Features and Specifications
Statement on USB Transfer Rate
Chapter 2. Get Started with Your Computer
Get Started with Windows 10
Windows Account
Windows User Interface
Connect to Networks
Connect to the Wired Ethernet
Connect to Wi-Fi Networks (for Selected Models)
Use Lenovo Vantage
Use Multimedia
Use Audio
Connect to an External Display
Chapter 3. Explore Your Computer
Manage Power
Set Power Button Behaviors
Set the Power Plan
Transfer Data
Connect to a Bluetooth-Enabled Device (for Selected Models)
Use the Optical Drive (for Selected Models)
Use a Media Card (for Selected Models)
Use a Smart Cable Clip
Purchase Accessories
Chapter 4. Secure Your Computer and Information
Lock the Computer
Log in to Your Computer Securely
Use Passwords
Use Software Security Solutions
Use Firewalls
Use Antivirus Programs
Use Computrace Agent Software Embedded in Firmware (for Selected Models)
Use BIOS Security Solutions
Erase All Storage Drive Data
Use the Cover Presence Switch
Use Intel BIOS Guard
Use Smart USB Protection
Chapter 5. UEFI BIOS
What Is UEFI BIOS
Enter the BIOS Menu
Navigate in the BIOS Interface
Change the Display Language of UEFI BIOS
Set the System Date and Time
Change the Startup Sequence
Enable or Disable the Configuration Change Detection Feature
Enable or Disable the Automatic Power-On Feature
Enable or Disable the Erp LPS Compliance Mode
Change the ITS Performance Mode
Change BIOS Settings before Installing a New Operating System
Update UEFI BIOS
Recover from a BIOS Update Failure
Clear CMOS
Chapter 6. Troubleshooting, Diagnostics, and Recovery
Basic Procedure for Resolving Computer Problems
Troubleshooting
Startup Problems
Audio Problems
Network Problems
Performance Problems
Storage Drive Problems
CD or DVD Problems
Serial Connector Problems
USB Device Problems
Software Problems
Lenovo Diagnostic Tools
Recovery
Restore System Files and Settings to an Earlier Point
Restore Your Files from a Backup
Reset Your Computer
Use Advanced Options
Windows Automatic Recovery
Create and Use a Recovery USB Device
Update the Device Driver
Chapter 7. CRU Replacement
What Are Crus
Replace a CRU
Vertical Stand
Computer Cover
Front Bezel
PCI-Express Card
Optical Drive
Hard Disk Drive
Memory Module
Coin-Cell Battery
M.2 Solid-State Drive
Chapter 8. Help and Support
Self-Help Resources
Call Lenovo
Before You Contact Lenovo
Lenovo Customer Support Center
Purchase Additional Services
Appendix A. Important Safety Information
Appendix B. Accessibility and Ergonomic Information
Appendix C. Supplemental Information about the Ubuntu Operating System
Appendix D. Compliance and TCO Certified Information
Appendix E. Notices and Trademarks
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Summarization of Contents
Meet Your Computer
Front Panel Components
Details components like power button, USB ports, and indicators on the computer's front.
Rear Panel Components
Details ports like audio, display, serial, USB, and security slots on the computer's rear.
Features and Specifications
Covers dimensions, weight, power, processor, memory, storage, video, and audio features.
USB Transfer Rate Information
Details the data rates for different USB device types and factors affecting transfer speed.
Getting Started with Windows 10
Windows Account Management
Explains how to set up and manage Windows user accounts and Microsoft accounts.
Windows User Interface Overview
Identifies and describes key elements of the Windows 10 user interface and taskbar icons.
Connecting to Networks
Guides on connecting to wired Ethernet and Wi-Fi networks, and using Lenovo Vantage.
Using Audio Features
Details how to adjust volume and change sound settings for a better audio experience.
Connecting External Displays
Explains connecting to wired and wireless displays and setting display modes.
Explore Your Computer
Power Management Settings
Explains how to configure power button behavior and select power plans for efficiency.
Bluetooth Device Connection
Guides on connecting Bluetooth-enabled devices like keyboards and mice to the computer.
Optical Drive Usage
Provides steps for installing, removing, and recording discs using the optical drive.
Media Card Slot Usage
Details how to install and remove media cards from the SD-card slot.
Smart Cable Clip Usage
Explains how to use a smart cable clip to secure devices like keyboards and mice.
Purchasing Accessories
Provides information on purchasing additional hardware accessories and upgrades for the computer.
Secure Your Computer and Information
Physical Security Measures
Explains how to secure the computer physically using a padlock or cable lock.
Secure Login and Passwords
Details various password types (power-on, supervisor, hard disk) for securing computer access.
Software Security Solutions
Discusses software solutions like firewalls and antivirus programs for computer security.
BIOS Security Features
Explains BIOS security features like cover presence switch and Intel BIOS guard.
Smart USB Protection
Describes the Smart USB Protection function to control data copying to USB devices.
UEFI BIOS Configuration
Understanding UEFI BIOS
Provides an overview of UEFI BIOS, its purpose, and how to enter the BIOS menu.
System Date and Time Settings
Guides on how to set the system date and time within the UEFI BIOS settings.
Startup Sequence Configuration
Details how to change the permanent and temporary startup device sequences in UEFI BIOS.
Updating UEFI BIOS
Explains methods for downloading and installing the latest UEFI BIOS updates from Lenovo.
Clearing CMOS Settings
Outlines the procedure to clear CMOS settings to restore default BIOS configurations.
Troubleshooting and Recovery
Basic Problem Resolution Steps
Lists prerequisite checks and basic steps to resolve common computer problems.
Troubleshooting Startup Issues
Provides solutions for common startup problems, such as the computer not powering on or the OS failing to load.
Audio Troubleshooting
Offers solutions for audio issues, including no sound or sound from the wrong output device.
Network Connectivity Troubleshooting
Guides on resolving network connection problems, including Ethernet, Wi-Fi, and Wake-on-LAN features.
Performance Optimization and Issues
Addresses performance issues like file fragmentation, insufficient storage space, and low memory.
System Recovery Options
Explains how to restore system files, recover data from backups, and reset the computer.
Device Driver Updates
Explains methods for updating device drivers for optimal system performance and stability.
CRU Replacement Procedures
Vertical Stand Replacement
Provides prerequisite steps and a procedure for replacing the vertical stand.
Computer Cover Replacement
Details the steps to remove and reinstall the computer cover for internal access.
Hard Disk Drive Replacement
Details the procedure for replacing hard disk drives (3.5-inch and 2.5-inch).
Memory Module Replacement
Explains how to remove and install memory modules (RAM) correctly.
M.2 Solid-State Drive Replacement
Guides on replacing the M.2 solid-state drive, including handling heat sinks if applicable.
Getting Help and Support
Self-Help Resources Overview
Lists available resources like Lenovo Vantage, product documentation, and Lenovo Support websites for self-help.
Contacting Lenovo Support
Provides guidance on contacting Lenovo support, including preparing information and finding phone numbers.
Important Safety Information
General Safety Notices
Provides essential safety notices for using the computer and reducing risks of injury or damage.
Conditions Requiring Immediate Action
Advises on actions to take for serious product damage or potential safety issues.
Service and Upgrade Precautions
Offers precautions for servicing and upgrading the computer, emphasizing authorized service.
Safety Warnings for Handling
Warns about safety hazards like moving parts and hot surfaces inside the computer during service.
Power Cord and Adapter Safety
Details safety guidelines for using power cords and adapters, including proper handling and inspection.
Heat and Ventilation Precautions
Advises on precautions for heat generation and ensuring proper ventilation for computer components.
Electrical Current Safety
Details safety measures to avoid electrical shock hazards when working with the computer.
Accessibility and Ergonomics
Keyboard Shortcuts Guide
Lists useful keyboard shortcuts to enhance computer usability and efficiency.
Ease of Access Center Tools
Describes tools within Ease of Access Center like Magnifier, Narrator, and On-Screen Keyboard.
Display and Input Customization
Covers features like High Contrast, personalized keyboard, and mouse settings for better usability.
Speech Recognition and Screen Readers
Explains how to use Speech Recognition and provides resources for screen-reader technologies.
Screen Resolution Adjustment
Guides on adjusting screen resolution for better text and image readability.
Item Size Customization
Explains how to change item size on screen for better readability.
Ergonomic Best Practices
Provides advice on arranging the workspace and adopting healthy habits for comfort and performance.
Ergonomic Posture Guidelines
Details optimal display, head, chair, arm/hand, and leg positions for ergonomic comfort.
Ubuntu Operating System Information
Lenovo Limited Warranty Access
Explains how to access the Lenovo Limited Warranty documentation for Ubuntu systems.
Ubuntu Help System and Support
Guides on accessing the Ubuntu help system and obtaining support for the operating system.
Compliance and Certifications
Radio Frequency Compliance
States compliance with radio frequency and safety standards for wireless devices.
FCC Compliance Statement
Details the FCC Supplier's Declaration of Conformity for the ThinkCentre M70c.
EU Radio Equipment Directive
Confirms product conformity with the EU Radio Equipment Directive requirements.
Country-Specific Compliance Statements
Provides compliance statements for specific countries like Mexico, Singapore, and Korea.
Environmental and Recycling Information
Offers information on recycling Lenovo products and environmental compliance.
RoHS Compliance Statements
Details Lenovo's compliance with RoHS directives in the EU and Turkey.
Taiwan RoHS Compliance
Provides RoHS compliance information specific to Taiwan.
EMC Directive Compliance
Confirms product conformity with the EU Council Directive on electromagnetic compatibility.
EU ErP Directive Compliance
States compliance with the EU ErP Directive for external power adapters.
ENERGY STAR Information
Explains the ENERGY STAR program and its benefits for energy efficiency.
Notices and Trademarks
General Notices and Disclaimers
Provides notices regarding product offerings, patents, warranties, and software.
Trademark Information
Lists Lenovo and third-party trademarks associated with the product and its software.
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