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E-MANUAL
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Table of Contents
Troubleshooting
Related Manuals for Samsung UN75MU6300
Summarization of Contents
Quick Guides
Connecting the Samsung Smart Remote to the TV
Connect the Samsung Smart Remote to your TV to operate the TV.
Using Voice Interaction
Running Voice Interaction
Use voice commands to control your TV via the remote's microphone.
Updating the TV’s Software
Updating the TV’s software to the latest version
Update your TV's software to the latest available version for optimal performance.
Updating through the Internet
Update TV software using an active internet connection.
Updating through a USB device
Update TV software by downloading files to a USB device.
Getting Support
Getting support through Remote Management
Allow a Samsung technician to diagnose and correct TV problems remotely.
Finding the contact information for service
View website address, call center phone number, and model information for support.
Requesting service
Submit a service request for TV issues encountered.
Connections
Connection Guide
View detailed information about external devices that can be connected to the TV.
Connecting an Antenna
Connect an antenna cable to your TV for live broadcasts.
Connecting to the Internet
Get access to the Internet through your TV via wired or wireless connections.
Connecting Video Devices
Make correct video connections between your TV and external devices using various cables.
Audio Input and Output Connections
Make correct audio connections between your TV and your external devices.
Connecting a Computer
Use the TV as a computer monitor or connect to a computer via your network.
Connecting a Mobile Device
View a mobile device's screen and content by connecting it to your TV or network.
Switching between external devices connected to the TV
Switch between TV programs and the content of connected external devices.
Remote Control and Peripherals
About the Samsung Smart Remote
Learn about the buttons and functions of the Samsung Smart Remote.
Button Description
Detailed descriptions of each button on the standard Samsung Smart Remote.
About the Samsung Smart Remote (THE FRAME)
Learn about the buttons and functions of the Samsung Smart Remote for THE FRAME model.
Connecting to the Samsung Smart Remote
Pair the TV with the Samsung Smart Remote for TV operation.
Using Anynet+ (HDMI-CEC)
Control external devices connected via Anynet+ (HDMI-CEC) with the remote control.
Controlling the TV with a Keyboard
Connect a keyboard for easier control of the TV.
Smart Features
Smart Hub
Access apps, games, movies, and more through Smart Hub.
Displaying the Home Screen
Navigate and use features from the Smart Hub Home Screen.
Using a Samsung account
Create and manage your own Samsung account for personalized services.
Using the APPS Service
Download and run various apps from Smart Hub.
Picture and Sound
Adjusting the Picture Quality
Change picture settings like mode, brightness, contrast, and sharpness.
Advanced Picture Settings
Configure detailed screen settings like Auto Motion Plus and HDR+ Mode.
Adjusting the Sound Quality
Personalize sound quality by adjusting settings like balance, equalizer, and audio format.
Setting the Viewing Environment for External Devices
Optimize TV settings for viewing specific video formats like games or UHD videos.
System and Support
Setting the Time and Using the Timer
Set the current time and use the timer function for automatic TV operations.
Updating the TV’s Software
View TV software version and update it if necessary.
Protecting the TV from Hacking and Malicious Code
Secure your TV from hacking attempts and malicious code.
Troubleshooting
Getting Support
Get help directly from Samsung if you have a problem with your TV.
There Is a Problem with the Picture
Follow steps to resolve issues related to picture quality or display.
I Can't Hear the Sound Clearly
Follow steps to resolve issues related to sound or audio output.
There Is a Problem with the Broadcast
Resolve issues related to receiving broadcasts or channel reception.
My Computer Won't Connect
Troubleshoot problems connecting your PC to the TV.
The TV Won't Connect to the Internet
Resolve issues preventing the TV from connecting to the network.
The Schedule Recording/Timeshift Function Isn't Working
Troubleshoot issues with recording and timeshift functions.
Anynet+ (HDMI-CEC) Isn't Working
Resolve problems related to Anynet+ (HDMI-CEC) device control.
I Have Trouble Launching/Using Apps
Troubleshoot issues with launching or using TV applications.
My File Won't Play
Troubleshoot problems when media files cannot be played.
I Want to Reset the TV
Initialize TV settings to factory defaults for troubleshooting.
Other Issues
Resolve miscellaneous problems or unusual TV behavior.
Precautions and Notes
Before Using the Recording and Timeshift Functions
Read important instructions before using recording and timeshift features.
Read Before Using APPS
Review information and limitations before using TV applications.
Read Before Using the Internet
Understand internet compatibility and usage restrictions.
Read Before Playing Photo, Video, or Music Files
Review limitations and requirements for playing media content.
Read Before Using Bluetooth Devices
Understand restrictions and potential issues when using Bluetooth devices.
Buttons and Functions
Review media playback, control, and record button descriptions.
Accessibility Guidance
Learn Menu Screen
Learn the TV's menu structure and features with audio descriptions.
Using the Remote control
Understand the function and layout of the TV's remote control.
Using the accessibility menu
Access and adjust settings to aid visually impaired users.
Using the TV with Voice Guide on
Turn on Voice Guide for audio descriptions of menu options and TV content.
Using the guide
See an overview of each channel's program lineup.
Get a quick overview of all channel program schedules.
Other options in the guide
Access functions like scheduled viewing and recording from the program guide.
Scheduled viewing
Schedule viewing for a broadcast scheduled program.
Scheduled recording
Schedule recording for a broadcast scheduled program.
Setting Up a Schedule Viewing
Setting up a schedule viewing for a channel
Schedule a program viewing directly from the Guide or Program Info screen.
Cancelling a schedule viewing
Cancel a scheduled viewing via the Guide or Smart Hub.
Using the Channel List
All Channels
Display all channels found during the auto program search.
Favorites
Display and manage your personalized favorite channel lists.
Category
Sort channels by genre or category.
Creating a Personal Favorites List
Designate frequently watched channels as favorite channels.
Recording
Recording a program to an external hard drive connected via USB.
Record live or upcoming programs onto a connected USB drive.
Using the instant and schedule recording options from the guide screen:
Record live programs or schedule future recordings from the program guide.
Recording a program you are currently watching directly from live TV
Record the current program directly from live TV using the record button.
Displaying the Home Screen in Smart Hub
Settings
Access quick settings like Picture Mode, Sound Mode, and Network.
Search
Search for data about channels, programs, movie titles, and apps.
Guide
Open the program guide to view schedules and select programs.
Channel List
Open the channel list to view available channels.
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