Your heating equipment is powered using HERZ pelletstar boiler equipment and we are delighted to be able to welcome you into the large circle of satisfied operators of HERZ equipment. The HERZ boiler is the result of years of experience and continuous improvement. Please remember that in order to be able to work properly, a well-designed product also needs to be operated and maintained correctly.
◼ Should you have any queries, please call us on +43 3357 / 42840-840. ◼ Initial commissioning must be carried out by the HERZ Customer Service department or an authorised specialist (otherwise any warranty claim will not be applicable). ◼...
HERZ Customer are unable to use the equipment safely must not Service department. use this equipment unless they are supervised or instructed by a responsible person.
Fuels FUELS The HERZ pellets boiler should be operated with the fuels and their properties which are described in this chapter. Wood pellets Wood pellets for non-industrial use according to ENplus, Swisspellet, DINplus resp. pellets according 17225-2 with following specifications: ◼...
The safety heat exchanger has to be connected directly to a cold water pipe (pressure ◼ The load pumps are being controlled by ≤ 3 bar) the HERZ Control. The so-called excess temperature flue would 5 Ash container safety device...
Example 2: Discharge via suction system The suction systems of HERZ are the ideal solution for longer distances from the storage room to the boiler. Modular discharge screw in the storage room in combination with suction system: Optimum emptying of the storage room and individual positioning of the boiler.
System Boiler Overview 5.2.1 pelletstar CONDENSATION with screw discharge Automatic tipping grate for complete cleaning Lambda probe control automatic flue gas and combustion monitoring Automatic heat exchanger cleaning High heat resistant stainless steel combustion chamber ID fan speed controlled Pellet insertion Back fire protection flap (BFP) –...
System 5.2.2 pelletstar CONDENSATION with integrated suction hopper Automatic tipping grate for complete cleaning Lambda probe control automatic flue gas and combustion monitoring Automatic heat exchanger cleaning High heat resistant stainless steel combustion chamber ID fan speed controlled Pellet insertion Back fire protection flap (BFP) –...
System 5.2.3 pelletstar CONDENSATION with integrated hopper (hand filling) Automatic tipping grate for complete cleaning Lambda probe control automatic flue gas and combustion monitoring Automatic heat exchanger cleaning High heat resistant stainless steel combustion chamber ID fan speed controlled Pellet insertion Back fire protection flap (BFP) - cell wheel at integrated hooper Ashbox Integrated suction hopper with manual fitting...
Mode of operation From the storage tank, the pellets are first MODE OF OPERATION transported via the chute with a screw conveyor including cell wheel. Next the fuel is fed towards the burning chamber by the feeding screw. These Feeding system are then directed to the combustion chamber via a The fuel is fed from the fuel storage room by the drop level.
Operating and impermissible The chimney must be insensitive to moisture and temperatures calculated and dimensioned according to DIN 18160 or EN 13384. HERZ does not carry out Boiler temperature chimney calculations. The chimney calculation must be calculated by authorised personnel. A...
Operating conditions Regulation phase OPERATING CONDITIONS During the regulation phase boiler modulated between nominal load and partial load. Heating off If boiler oversupplies heat, i.e. if the boiler target temperature + control hysteresis gets exceeded, During this phase the boiler is switched off, i.e. the the boiler will switch to the operating condition burner is blocked.
Operating conditions Flame monitoring (burning chamber temperature) If the burning chamber temperature fluctuates greatly during operation, the boiler will switch off. Freezing protection If the freezing protection operates, the back flow bypass pump will switch on only if the boiler is in operating mode “HEATING OFF”...
Temperature manager TEMPERATURE MANAGER The heat demand of the individual modules (boiler, hot water tank, heating circuit, solar, etc.) is controlled by the temperature manager. The below-mentioned scheme explains the functionality of the temperature manager. From the individual modules the MUST-temperature is determined and to that an adjustable temp. increase is added.
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Temperature manager If the required buffer-top-temperature (required temperature) is higher than the sum of buffer-bottom-MUST- temperature and the set difference, then the required boiler temperature is the result of the required buffer- top-temperature (required temperature) + the adjusted temp. increase. Caution: Consider the set minimum requirement Fig.
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Temperature manager If there is no buffer in the system, then the MUST-temperature from the individual modules is determined and to that an adjustable temp. increase is added. The highest of these temperatures is the boiler-MUST- temperature. To this an adjustable hysteresis is added and the result is the boiler-END-temperature (see fig. 8.4).
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Temperature manager Fig 8.6: Example temperature manager when time mode without difference...
T-CONTROL T-CONTROL The handling and menu navigation are described in this chapter. Every single T-CONTROL parameter is explained in chapter 9.2. Starting the system To switch on the display, two conditions must be fulfilled: ◼ The boiler must be connected to the power supply (see figure below) If it is fulfilled, the starting process of the display, which takes 1-2 minutes, starts.
T-CONTROL Operation and handling The touch panel is a touch-sensitive screen and control unit. By touching the screen, you can change released values or move to other pages. The screen navigation and input can be done with finger. Main menu After start up, this picture will appear.
T-CONTROL Symbols explanation In this section important symbols are explained. This symbol shows that remote access is currently taking place. This symbol shows that an e-mail is currently being sent. This symbol shows that a USB stick is currently connected. The CHIMNEY SWEEPING FUNCTION provides a test mode for the chimney sweeper.
T-CONTROL Code – entry If entering the code, the following operations can be performed: ◼ Setting up values ◼ Activation of the aggregate-test (see chapter 9.4) ◼ Navigation in the menu settings (see chapter 9.13) Navigation 1: Navigation 2: Screen: Screen: By pressing the button: Note:...
T-CONTROL Switching the boiler on and off (Chimney sweeping function) SWITCH-ON SWITCH-OFF Navigation: Navigation: Screen: Screen: By pressing the button: By pressing the button: the boiler will be switched on. the boiler will be switched off. the boiler will switch off, remains the boiler remains on and the off and the previous page will be previous page will be displayed.
T-CONTROL Date and time Navigation 1: Navigation 2: Screen: Screen: By pressing the button: By pressing the button: the language can be set up. the language can be set up. the server name can be set up. (The server receives the time can be set up.
T-CONTROL Main menu values 9.8.1 Adding / defining display values Code – entry Navigation 1: Navigation 2: Show value Screen: Screen: By pressing the button: By pressing the button: the selected value can be an overview of available values Act. clear add favourite deleted will be displayed...
T-CONTROL Navigation 3: Load scheme Navigation 4: Show value BOILER 000 Screen: Screen: By pressing the button: Note: Boiler-must, The values of the default scheme can also be the value will be confirmed and Power, Back adapted individually. There by press 3-5 seconds on displayed at the main menu.
T-CONTROL Fault messages and warnings Navigation: → Screen: By pressing the button: the current fault messages will be displayed. (By default, current errors are always Actual displayed first) Archive all fault messages will be displayed. Note: ◼ A red highlighted field represents an active fault (appears in the lower left box). ◼...
T-CONTROL 9.10 Modules Navigation: → Screen: By pressing the button: the „boiler values“ menu will be displayed BOILER (see chapter 9.12.1) the „buffer values“ menu will be displayed Buffer (see chapter 1.1.1) the „hot water tank values“ menu will be displayed HOT WATER TANK (see chapter 1.1.1) the „heating circuit values“...
T-CONTROL 9.11 Module configuration Boiler Buffer Hot water tank Overview Overview Overview Status Status Status Settings Settings Settings Operating hours Agg-Test Agg-Test Inputs/Outputs Barrier times Circulation pump General settings Time program/Barrier times Heating circuit Time mode Solar Overview Overview Overview Status Time program Status...
T-CONTROL 9.12.1 Boiler Navigation: → → BOILER Screen: By pressing the button: the „boiler status“ menu will be displayed (Schematic representation of the boiler and overview of various values) the menu for the "settings" will be displayed the menu "inputs / outputs" (system-specific) will be displayed the menu "operating hours"...
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T-CONTROL Term Description Unit Rotation speed Indicates the actual ID-fan rotation speed Under pressure Indicates the current under pressure in the burning chamber Secondary air flap Indicates the state of the secondary air flap Status 4 1 2 3 Under pressure Indicates the current under pressure correction factor of the lambda correction control...
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T-CONTROL Term Description Unit Here the maximum boiler output is limited depending on the outside temperature. Therefore, according to the example, the maximum boiler output at outdoor temperatures < 0°C at the set output at Temp. 1 (100%). At outside temperatures > 20°C the maximum boiler output is the set output at Temp.
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T-CONTROL Term Description Unit Motor protection Display of the status of the motor protection discharge: If the control lamp is lit, the discharge motor protection input has triggered. Discharge End switch room Display of the status of the end switch room discharge: If the control discharge lamp is lit, the end switch room discharge input has triggered.
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T-CONTROL Term Description Unit In- / Outputs 1 2 3 4 Indicates the state of the central de-ashing system: Ash discharge If switch on green ➔ Output active. Indicates the state of the sensor of the ash discharge monitoring. Ash discharge If the indicator lamp lights up alternately during operation, the ash monitoring screw works correct.
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T-CONTROL Term Description Unit Displays system operation hours during burning, born down and burnout Scorch- /burn out phase Displays the boiler run time (=sum of nominal load-, modulation-, part Boiler run time load- and burn down- /burn out phase) Display of the total operation hours of the system Total (incl.
T-CONTROL 9.12.2 Buffer Navigation: → → BUFFER Screen: By pressing the button: the „buffer status“ menu will be displayed the menu for the "settings" will be displayed the menu for the "Aggregate-Test“ will be displayed the „barrier times“ menu will be displayed Term Description Unit...
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T-CONTROL Term Description Unit Menu "Settings" Settings Winter must Setting up the winter must temperature (20-95). That´s the Buffer bottom °C temperature temperature, which will be provided during winter operation. Setting up the summer must temperature (15-95). That´s the Buffer Summer must temperature (Buffer bottom temperature- respectively if installed Buffer °C...
T-CONTROL 9.12.3 Hot water tank Navigation: → → Hot water tank Screen: By pressing the button: If fast start up is activated, the hot water tank is heated independently (maximum loading time) to the requested set temperature the „hot water tank status“ menu will be displayed the menu for the "settings"...
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T-CONTROL Term Description Unit Settings Must temperature Setting the must temperature (47-85) of the boiler °C Activate/setting the min. temperature (20-58) (ON/OFF) ▪ With activated min. Outside of the hot water tank loading time, the hot Min. Temperature °C water tank temperature is set to the set min. temperature loaded. If the hot water tank temperature is below the value of the set min.
T-CONTROL 9.12.4 Heating circuit Navigation: → → HEATING CIRCUIT Screen: By pressing the button: Selection of the operating mode (for a description, see "Overview of operating modes") the „hot water tank status“ menu will be displayed the menu for the "settings" will be displayed the menu for the "Aggregate-Test“...
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T-CONTROL Term Description Unit Overview Operation modes Selection operation modes: ▪ Heating OFF The heating system is switched off ▪ Heating time mode: Heating corresponds to the set heating time ▪ Durable heat: Constant heat up to required set room temperature or to the calculated feed flow target temperature ▪...
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T-CONTROL Term Description Unit Active Heating time Indicates the actual operating mode mode Remote control Display of the selected remote controller number Balancing room Setting the value (-5 to +5) for calibrating the room sensor sensor Kneeling barrier over Activates the kneeling barrier over the room temperature room temperature Barrier over room Activates the barrier over the room temperature...
T-CONTROL Term Description Unit 1 - 3 times can be set. The second and third time can be added by the +. Example: ▪ 08:00 – 10:00 time 1: Time 1 ▪ 15:00 – 21:00 time 2: ▪ 00:00 – 00:00 time 3: 08:00 –...
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T-CONTROL Table 9.1: Operation mode "Screed drying" Flow set If screed drying gets interrupted, resume Bake out day temperature in drying as follows: °C Day of interruption resume from day 0 – 15 17 – 23 5 – 12 24 – 28 17 –...
T-CONTROL 9.12.5 Time mode Navigation: → → Time mode Screen: By pressing the button: the menu for the "settings" will be displayed the menu for the "time program“ will be displayed Indicates the state of the active requirement of the time mode Demand active If the indicator lamp lights up, the requirement is activated Required temperature...
T-CONTROL Term Description Unit 08:00 – 11:00 Setting up individual hot water tank loading times of every weekday By pressing the symbol Monday preset gets assigned to remaining weekdays 9.12.6 Solar NOTE: At the solar module 5 resp. 6 (only at external solar module) program numbers are available, which are set up by the service technician.
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T-CONTROL Term Description Unit Menu "Settings" Settings Setting up the minimum collector temperature (15-70) to startup the solar Pump trigger °C pump Tank 1 must Setting up the set temperature (25-90) of tank 1 °C temperature Difference 1 Setting up the collector difference (5-30) of tank 1 °C Tank 1 max.
T-CONTROL 9.12.7 Hydraulic compensator Navigation: → → Hydraulic compensator Screen: By pressing the button: the „Hydraulic compensator status“ menu will be displayed the menu for the "Aggregate-Test“ will be displayed the „barrier times“ menu will be displayed Indicates the required temperature of the downstream module (e.g. heating Required temperature circuit) in °C Existing temperature...
T-CONTROL Term Description Unit Indicates the state of pump 2: Pump 2* Pump 2 is the pump in the flow on the secondary side. If the indicator lamp lights up, pump 2 is switched on Menu "Barrier times" Barrier times 1 - 2 times can be set.
T-CONTROL Term Description Unit Pump Indicates the state of the net pump Menu "Aggregate-Test" Agg-Test Indicates the state of the net pump: Pump ▪ If the indicator lamp lights up, the net pump is switched on Menu "Barrier times" Barrier times 1 - 2 times can be set.
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T-CONTROL Indicates the required temperature of the downstream module (e.g.: buffer) Required temperature °C The required temperature is the temperature, which the upstream module disposal to the downstream module Zone valve Indicates the state of the zone valve Status 2 Menu "Aggregate-Test"...
T-CONTROL 9.12.10 External requirement The external requirement module provides an interface to an external foreign control loop (e.g. central building control system). The requirement, which can be digital or analogue, is registered as a required temperature (e.g. boiler must temperature by the boiler or buffer top temperature by the buffer) in the heat supplier (e.g.
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T-CONTROL Term Description Unit Displays the requirement curve Menu "Barrier times" Barrier times 1 - 2 times can be set. The second time can be added by the +. Example: ▪ 08:00 – 10:00 Time 1 time 1: ▪ 15:00 – 21:00 time 2: Setting up individual buffer tank loading times of every weekday, when it 08:00 –...
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T-CONTROL Current signal [mA] figure 9.2: Analogue set temperature as a function of the applied current signal of the external requirement At the input of the external requirement module a current signal between 4 and 20 mA should be given, because a current signal is compared to a voltage signal insensitive to electromagnetic disturbances and voltage losses at the cables.
T-CONTROL 9.12.11 Additional boiler The recommended hydraulic schemes are shown in appendix 15.1. Navigation: → → Additional boiler Screen: By pressing the button: the „additional boiler status“ menu will be displayed (Schematic representation of the boiler and overview of various values) the menu for the "settings"...
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T-CONTROL Term Description Unit Menu "Aggregate-Test" Agg-Test Indicates the state of the back flow pump of the additional boiler ▪ Pump If the indicator lamp lights up, the pump of the additional boiler is operating. Release Indicates the state of the release of the additional boiler. (only automatic boiler) If the indicator lamp lights up, the additional boiler is operating.
T-CONTROL 9.13 System settings Navigation: → → → → Screen: If touching symbol: the network configuration will be displayed. the Remote – settings will be displayed. information such as software version operating system number, … will be displayed. the screensaver settings will be displayed. messages by E-mail can be send Display if a USB stick is plugged in (USB-symbol).
T-CONTROL 9.13.1 Network configuration Navigation 1: Navigation 2: Screen: Screen: By pressing the button: By pressing the button: the IP address of the DNS server NetBIOS Name the NetBIOS name can be set up DNS 1 / DNS 2 can be set up The boiler IP address can be set the network configuration page IP-Address...
Modbus is an application protocol to exchange messages between intelligent Modbus controllers in the building management system. The Modbus protocol “TCP” is used in the HERZ control. This protocol transmits the encoded data via LAN cable. Modbus ensures that connected controllers in the building...
T-CONTROL 9.13.3 Screensaver Navigation: Screen: By pressing the button: Waiting time the standby mode waiting time can be set up. screen standby Set the display brightness to return to the settings overview. 9.13.4 Remote Navigation: Screen: Note: There is a separate manual "MyHerz" ("MyHerz"), in which the settings are described.The "Remote function" is used for setting the remote maintenance of the system.
T-CONTROL 9.13.5 Information overview Navigation: Screen: Note: The information shows an overview of the current software versions, operating system, firmware and also the hydraulic scheme. If a USB-Stick is plugged in, the hydraulic scheme can be saved. No values can be changed.
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T-CONTROL the mail settings will be displayed again. Note: Selection: The box must be activated. If the status is inactive, no E-mail will be sent to the recipient. If the box is checked, errors will be transmitted If the box is checked, warnings will be transmitted If the box is checked, information will be transmitted ENTER MAIL SUBJECT...
T-CONTROL 9.13.7 Mail Server settings Navigation: Screen: By pressing the button: Mail Server the mail server address can be entered (=outgoing mail server) the boiler’s E-mail address can be entered Mail address Password the password can be entered SSL,TLS,… the encoding can be chosen (no, SSL, TLS) Port Setting up the TCP port number.
T-CONTROL 9.13.9 Service special Navigation: Screen: By pressing the button: Status module the status of the external modules is displayed Format USB- the USB stick can be formatted. Stick a backup can be created. The backup can be stored directly in the control and/or on an Backup USB-stick.
Fault reports and their Fault reports and their corrections FAULT REPORTS AND THEIR FAULT REPORTS AND THEIR CORRECTIONS You should always take particular note of the safety instructions! (see chapter 1) If a fault arises, the fault must always be rectified first and afterwards cleared by switching the system on again.
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Fault reports and their Fault reports and their corrections No. Fault report Cause of fault Fault correction ▪ Check sensor, replace as renew ▪ Sensor break; Value outside the Check plug, replace as renew ▪ measuring range BOILER SENSOR Check wiring incl. connections, replace (-10 - 120°C) as renew ▪...
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Fault reports and their Fault reports and their corrections No. Fault report Cause of fault Fault correction ▪ Check sensor, replace as renew ▪ Sensor break; Value outside Check plug, replace as renew ▪ CIRCULATION SENSOR measuring range Check wiring incl. connections, replace (-10 - 120°C) as renew ▪...
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Fault reports and their Fault reports and their corrections No. Fault report Cause of fault Fault correction ▪ Check sensor, replace as renew ▪ Sensor break; Value outside Check plug, replace as renew ADDITIONAL BOILER ▪ measuring range Check wiring incl. connections, replace SENSOR (-10 - 120°C) as renew...
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Fault reports and their Fault reports and their corrections No. Fault report Cause of fault Fault correction Check module CAN connection CAN communication to the internal Check module MOD.ERR INT. module is interrupted ✆ - contracting party Check module CAN connection CAN communication to the power unit Check module MOD.ERR BOILER...
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Fault reports and their Fault reports and their corrections No. Fault report Cause of fault Fault correction Check fuel level no successful ignition detected after the Check burning parameters, adjust as 067 FIRE OUT ignition time has elapsed adapt Clean intermediate hopper level sensor ▪...
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Fault reports and their Fault reports and their corrections No. Fault report Cause of fault Fault correction Check module CAN connection CAN communication to the PWM- Check module BACK FLOW SET PWM module was interrupted or the module ✆ - contracting party was not found ▪...
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Fault reports and their Fault reports and their corrections No. Fault report Cause of fault Fault correction Check boiler KAS ALARM boiler couldn't be started or got stopped ✆ - contracting party Restart the controller setting value is not within the valid CAS CHKDATA check the parameter range...
Fault reports and their Fault reports and their corrections 10.1 Not indicated faults Fault Cause of fault Fault correction Ash/slag on the grate; fly ash Reduce cleaning intervals or clean Boiler output gradually container is full; heat exchanger manually; empty the fly ash heavily clogged/sooted;...
Maintenance schedule MAINTENANCE SCHEDULE (Some points have also been prescribed in accordance with TGPF 118 H!)- For safety reasons, maintenance must only be carried out with the main switch turned off. However, first of all, the system must be switched off by means of the On/Off button and you must wait for the burnout phase.
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Maintenance schedule Item Procedure Check pivoting grate (4) visually for damages and wear. Pivoting grate Burning chamber Conduct function test of pivoting grate using the aggregate test Check ignition pipe, if necessary cleaning Open the ash tray door by pressing the Ash ark cover on the right side.
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Maintenance schedule Item Procedure Check fault recognition and fault report Check fault report e.g.: CONTAINER FAULT is shown Safety valve Check safety valve tightness Check system pressure. System pressure Minimum pressure: 1,5 bar (cold) Maximum pressure: see boiler plate Check fire extinguisher securing and seal Fire extinguisher as well as hose and nozzle (according to national standard)
Maintenance schedule 11.3 Biannual inspection Item Procedure Function test of ID-fan using the aggregate test ID-fan Check ID-Fan for abnormal or conspicuous running noises Unscrew revision cover (depending on the boiler type). Sensor barrier Check BFP flap visually for damages, wear (intermediate and tightness.
Maintenance schedule 11.4 Annually inspection (service, notification) Annually inspection, at least every 3000 operating hours. Maintenance by manufacturers or certified sales partners Item Procedure Conduct system maintenance by authorised Maintenance personnel Unscrew revision cover (depending on the boiler type) Check BFP flap visually for damages, wear Burn back and tightness protection device...
Procedure Maintenance respectively Cleaning inspection according to national standards. A stainless steel chimney may only be cleaned with a stainless steel or plastic brush. 1 Herz pelletstar CONDENSATION 2 old chimney Chimney 3 adapter 45° (schematic representation) 4 condensate drainage 5 90°...
In accordance with regulations the installation and commissioning of the biomass furnace inclusive discharge system must be carried out by specialist personnel authorised by HERZ and Chimney connection line KS from the Herz scope of delivery. If the installation or commissioning, a connection to other machines or changes of the technical specification were not carried out in accordance with regulations, this declaration loses its validity.
According to EU regulation 2015/1189 ACCORDING TO EU REGULATION 2015/1189 Annual space heating emissions Boiler Fuel ηs [%]: [mg/m³] at O =10% pelletstar CONDENSATION 10 Pellets < 40 < 20 < 500 < 200 pelletstar CONDENSATION 12 Pellets < 40 <...
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