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Eve Single
M anual / Handleiding / Handbuch / Manuel / Käyttöopas
S-line
Pro-line

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Summary of Contents for alfen Eve Single Pro Series

  • Page 1 – Eve Single M anual / Handleiding / Handbuch / Manuel / Käyttöopas S-line Pro-line...
  • Page 3 EVE SINGLE S-LINE OUTSIDE / BUITENZIJDE/ AUSSEN / EXTÉRIEUR / ULKOPUOLELLA model with charging cable / model met laadkabel / model with socket / model met stopcontact / Modell mit Ladekabel / modèle avec câble de Modell mit Steckdose / modèle avec prise / recharge / latauskaapelilla varustettu malli pistorasialla varustettu malli INSIDE / BINNENZIJDE / INNENSEITE /...
  • Page 4 EVE SINGLE PRO-LINE Exterior view / Buitenzijde Aussenansicht Extérieur Ulkopuolella model with charging cable / model met laadkabel / model with socket / model met stopcontact / Modell mit Ladekabel / modèle avec câble de Modell mit Steckdose / modèle avec prise / recharge / latauskaapelilla varustettu malli pistorasialla varustettu malli BOTTOM / ONDERZIJDE / UNTERSEITE /...
  • Page 5 While we have done our utmost to provide you with a complete and comprehensive manual, it may occasionally be subject to updates and content improvement. The latest version will always be available for download at: knowledge.alfen.com or alfen.com.
  • Page 6: Table Of Contents

    2.4.3 Removing the Master Key DECLARATION OF CONFORMITY 2.5 Specifications of Eve Single product lines 2.5.1 Operating conditions Manufacturer information: 2.6 Accessories Alfen ICU B.V. 2.7 Technical specifications for installation Hefbrugweg 28 2.7.1 External protection according to 1332 AP Almere EV/ZE-Ready standard The Netherlands 3.
  • Page 7: Safety And Usage Instructions

    Usage by children or individuals not able to properly assess the risks associated with using this product. Alfen ICU B.V. shall not be liable in any way, for any kind of damage, and all warranties on both the product and accessories shall become void where: •...
  • Page 8: Product

    • Model, production date and serial number. • Technical specification number. • Article number and maximum charging current. When contacting Alfen, always have your serial number available to facilitate quick support. Eve Single manual | Version 4.2 | December 2021...
  • Page 9: User Interface

    Status and information screen: the charging station informs Where an error occurs, an error code and instruction will the user of its current status be shown (see Appendix A for more information). ALFEN 22/01/2019 12:30 Your vehicle is being charged... 22kW...
  • Page 10: Operation

    2. PRODUCT 2.3 Operation Specific user actions are presented in a sequence that cearly shows the progress and corresponding status indications. The first steps can be conducted in any sequence. Upon detecting a charging cable or charge card, all Eve Single products will show a green status.
  • Page 11 2. PRODUCT RFID - Charging station with user authorisation Start Models with fixed charging cable S-line --kW Pro-line --kW --.--kWh --.--h Models with socket S-line --kW Pro-line --kW --.--kWh --.--h Stop Models with fixed charging cable S-line Pro-line Models with socket S-line Pro-line Eve Single manual | Version 4.2 | December 2021...
  • Page 12: Access Control For Local Authorisation (Rfid)

    2.4 Access control for local authorisation (RFID) To control local user access to an Alfen Eve Single charging station, you need to install an RFID card as the 'Master key' . With this Master Key, you can determine who can use your charging station.
  • Page 13: Removing The Master Key

    * Optional features are mutually exclusive. NOTICE! Alfen Eve Single charge stations contain a 6mA DC detector that protects the earth leakage circuit breaker against DC leak- age currents. The DC detector prevents type A earth leakage circuit breakers from becoming 'blind' to dangerous leakage currents.
  • Page 14: Operating Conditions

    2. PRODUCT 2.5.1 Operating conditions Operating temperature -25°C - 40°C Relative atmospheric humidity 5 - 95 % Electrical safety class Degree of protection (casing) IP55 IK protection IK10 (mechanical impact) Stand-by use S-line 1-phase: approx. 3.5 - 3.8W S-line 3-phase: approx. 3.9 – 4.1W Pro-line 1-phase:: approx.
  • Page 15: Accessories

    203100304-ICU Type 2 charging cable, 7.5m, 3 phase, up to 32A (22kW) 203100305-ICU Extra RFID card 203120010-ICU Package contents • Alfen Eve Single, • installation manual, • wall-mounting frame, • installation supplies and RFID charge passes (depending on options selected)
  • Page 16: Technical Specifications For Installation

    3. ASSEMBLY AND CONNECTING 2.7 Technical specifications for installation 2.7.1 External protection according to EV/ZE-Ready standard NOTICE! Your installation must comply with the standards and re- NOTICE! gulations of the location (country) where it is installed. The An installation in accordance with the EV/ZE Ready stan- tables below are advisory and based on the proper practical dard requires a high immunity type Residual Current Breaker functioning of the charging stations, provided all necessary...
  • Page 17: Safety Instructions

    3.2 Assembly and installation requirements Read these instructions carefully before installing the REMARK charging station. Alfen ICU B.V. is not liable for any Refer to paragraph 2.7 for the safety options and neces- consequential damage caused by failure to follow the sary cable diameters for a safe connection.
  • Page 18: Preparation Prior To Installation

    • Read this installation manual before hand Unscrew the three Torx T20 screws of the transparent • Download ACE Service installer on alfen.com and subframe and remove it from charging station.* request an account REMARK Before installing the charging station, make sure you have a user account and are using the newest version of the Ser- vice Installer application.
  • Page 19: Electrical Installation

    3. ASSEMBLY AND CONNECTING Install the wall-mount frame. 3.8 Electrical installation: Eve Single S-line and Pro-line, 1 phase • Use a level and the 5x50 mm wall plugs and screws provided. Use a pencil and a spirit level to mark the location for 3.8.1 Power supply connection the holes for the bolts and the wiring (data cable(s): •...
  • Page 20: Electrical Installation: Eve Single S-Line And Pro-Line, 3 Phase

    3. ASSEMBLY AND CONNECTING Finishing installation 3.9 Electrical installation: Eve Single S-line and Pro-line, 3 phase • Tighten the cable gland firmly so that the power supply 3.9.1 Power supply connection cable/charging cable does not have any slack. • Reattach the transparent subframe if you took it off. * •...
  • Page 21: Commissioning The Charging Station

    4. COMMISSIONING THE CHARGING STATION 4.1 Safety instructions before use 4.3 Commissioning Pro-line models Follow the safety instructions below before commissioning Turn on the local power supply. The charging station will your charging station: run self diagnostics. The following steps will occur within a few seconds: Make sure the charging station is properly connected to the power supply as described in this manual.
  • Page 22: Using The Service Installer Application

    Via the Service Installer application; proceed from General Settings to 'Localisation' . Where, you can edit the language settings. Via a connected management system; Go to the language settings screen on the management platform. Every Alfen charging station has the 'Language' setting item.
  • Page 23: Connectivity

    A CAT5 UTP cable (max. 100 metres) is the minimum management systems or our own, Alfen ICU Connect. All required to connect the charging station to the internet. of these provide the opportunity to track users’ energy This cable is suitable for speeds up to 100Mbps.
  • Page 24: Register Your Charging Station To Your Own Backoffice Management System

    5.4 Register your charging station to your own 904460575 Eve Single S-line NG910-60575  backoffice management system 1PH T2S Mobile When using a non-Alfen management system, it is essen- 904460577 Eve Single S-line NG910-60577 tial that you register the charging station model. The Eve 1PH Cable Mobile Single model will send a ChargePointModel in accordance with OCPP specifications when logging in.
  • Page 25: Appendix A: Error Messages And Problem Solving

    This appendix provides a description of, and advice related to, the error codes that can be generated by the Eve Single charging station. If you are not able to find a working solution, please contact the seller of the charging station, or contact Alfen Support using the contact information displayed on the back of this manual. Display...
  • Page 26 APPENDIX A: ERROR CODES AND PROBLEM SOLVING Display Troubleshooting Code Error message text Icon Possible causes Possible solutions Error in car One moment please your Unknown error in • Check car and charging cable. charging session will communication with car. •...
  • Page 27 APPENDIX A: ERROR CODES AND PROBLEM SOLVING Display Troubleshooting Code Error message text Icon Possible causes Possible solutions Error from outside (user, plug, cable, weather infuences, etc.) Cable not supported. Meassure PP resistance of One specific cable: Cable broken Please try connecting the charging cable is out of •...
  • Page 28: Appendix B: Default Selections For Optional Factory Settings

    Therefore, always limit the cable length to prevent risks concerning the signal. Alfen ICU B.V. is not liable for continuous and correct ope- ration of the connection to the P1 meter and the quality of the transferred signals.
  • Page 29 APPENDIX B: DEFAULT SELECTIONS FOR OPTIONAL FACTORY SETTINGS The table below provides the default settings for the parameters indicated: Settings for At the outlet Assumed Active Active maximum input settings Load balancing on Load balancing on current 1-phase connection 3-phase connection Station- MaxCurrent 1 x 3.7kW...
  • Page 30 B.2 Smart Charging Network The Smart Charging Network (SCN) is the smart charging functionality that makes connected Alfen charging stations form a single charging plaza. For every outlet used, the network decides how fast it can charge, taking the total load into account.
  • Page 31 The station firmware. The SCN is a supported feature in is no layered electricity grid. versions 3.2 and newer. If an Alfen Eve has been selected. It must have firmware version 3.3 or newer. Eve Single manual | Version 4.2 | December 2021...
  • Page 32 If the functionality was purchased. The charging station will not be part of the SCN if you have not purchased this functionality. After you receive confirmation for your purchase of this functionality by Alfen, the new functionality can be downloaded using the Service Installer application.
  • Page 33 WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE) Electrical and electronic equipment (EEE) contains materials, components and substances that may be hazardous and present a risk to human health and the environment when waste electrical and electronic equipment (WEEE) is not handled correctly. Equipment marked with the below crossed-out wheeled bin is electrical and electronic equipment.
  • Page 35: Alfen Icu B.v

    Contact Contact / Contact / Kontakt / Contact / Yhteystiedot – – Alfen ICU B.V. Alfen ICU B.V. Hefbrugweg 28 Hefbrugweg 28 1332 AP Almere 1332 AP Almere The Netherlands The Netherlands P.O. Box 1042 P.O. box 1042 1300 BA Almere...

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