Troubleshooting; Service - Hoover Enhanced Clean WH20100 Owner's Manual

7

troubleshooting

USE TROUBLESHOOTING GUIDE AS A FIRST STEP TO RESOLVE ANY PROBLEMS YOU MAY BE
EXPERIENCING.
All servicing should be done by an authorized service representative.
To reduce risk of personal injury - unplug steamer before servicing and allow to cool.
ProbLeM
Reduced steam or
no steam
Appliance worked
intermittently and
then stopped
Unit will not turn on 1. Blown fuse or breaker.
8

service

To obtain approved Hoover
Warranty Service Dealer (Depot) by:
• Checking the Yellow Pages under "Vacuum Cleaners" or "Household".
• Visit our website at hoover.com (U.S. Customers) or hoover.ca (Canadian customers).
Follow the service center link to find the service outlet nearest you.
• For an automated referral of authorized service outlet locations call 1-800-944-9200.
Do not send your steamer to Hoover
If you need further assistance:
To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST. Always
identify your steamer by the complete model number when requesting information or ordering parts. (The
model number appears on the bottom of the steamer.)
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
WARNING
!
PoSSibLe reaSon
1.Clean water tank may be empty.
2. There is no power to the unit.
3. The Water Fill Safety Cap may
not be attached correctly.
4. Steam Nozzle may be blocked.
1. Not enough water in the tank.
2. Power cord not plugged in.
3. Power button is not on.
4. Internal fuse is blown.
service and genuine Hoover
®
, Inc., in Glenwillow for service. This will only result in delay.
®
!
PoSSibLe SoLution
1. Please refer to the "Refill Water During
Operation" section - page 7.
2. Turn power button on or check fuse or
breaker in home.
3. Please refer to the "Refill Water During
Operation" section - page 7.
4. With unit unplugged and all steam
discharged, clean any visible debris from
outlet of steam nozzle using a paper clip.
1. Please refer to the "Refill Water During
Operation" section - page 7.
1. Replace fuse or breaker in home.
2. Plug cord into a working circuit.
3. Press power button and make sure the
blue light is illuminated
4. Call a customer service representative
at: 1-800-944-9200
parts, locate the nearest Authorized Hoover
®
11
®