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SureMark 4610 Printers
User's Guide for Models 2CR and 2NR
DRAFT
June 13, 2008 Final Draft
GA27-5003-00

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Summarization of Contents

Preface
Who Should Read This Guide
Identifies the intended audience for the user guide.
How This Guide Is Organized
Outlines the structure and content of the publication.
Related Publications
Lists other relevant IBM publications and resources.
Publications Accessibility
States that softcopy versions are accessibility enabled.
Chapter 1. Introducing the 4610 Models 2CR and 2NR
Models and Features
Details the features and capabilities of the 4610 Models 2CR and 2NR printers.
Warranty Information
Provides warranty details for different printer models and cover options.
Communication and Power
Explains interface cards for communication and power options.
Locating the Power Button
Shows the location of the power button on the printer.
Operating System Requirements
Lists supported operating systems for printer drivers.
4690 OS Support
Details required application levels for 4690 OS.
Hardware Requirements
Lists systems compatible with SureMark printers.
Calling for Service
Identifies where the serial and model numbers are located for service calls.
Chapter 2. Installing the 4610 Models 2CR and 2NR
Before You Begin
Advises reading safety information before installation.
Understanding Your Configuration
Explains integrated vs. distributed system configurations.
Your Order and Packaging
Lists the items typically included in a printer order.
Controls, Indicators, and Connectors
Describes the physical controls and status indicators on the printer.
Installing the Interface Card
Provides instructions for installing the printer's interface card.
Installing the Logic Card
Details the procedure for installing the printer's logic card.
Installing the Thermal Printhead Assembly
Guides the user through the installation of the thermal printhead.
Installing the Fillers
Explains how to install system fillers for printer positioning.
Chapter 3. Using and Maintaining the 4610
Replenishing Consumable Supplies
Lists the consumable supplies that need replenishment.
Loading and Replacing the Paper Roll
Provides instructions for loading and replacing the paper roll.
Supported Paper Types
Advises on using appropriate paper for print quality and longevity.
Thermal Paper Specifications
Details the specifications for thermal paper used in the receipt station.
Document Insert Forms
Provides specifications for multipart and single-part forms.
Installing Large Paper Rolls
Explains how to accommodate and mount extra-large paper rolls.
Replacing the Ribbon
Gives instructions for replacing the printer's ribbon cartridge.
Supported Ribbon Types
Recommends specific ribbon types and their requirements.
Correctly Inserting Documents
Shows the correct positioning for inserting checks and documents.
Cleaning Recommendations
Provides general cleaning advice for the printer unit.
Cleaning the MICR Read Head
Details how to clean the MICR read head for optimal performance.
Cleaning the Thermal Printhead
Explains how to clean the thermal printhead for better print quality.
Clearing Jams in the Check Flipper Area
Provides steps to clear jams in the check flipper mechanism.
Chapter 4. Running Tests and Diagnostics
Testing the 4610
Describes the power-on self-test (POST) and error handling.
Firmware Off-line Tests
Explains how to enter and use firmware off-line test and setup procedures.
Storing a New Serial Number in the Firmware
Details the process of correlating serial numbers for proper operation.
Legacy Methods for Off-line Tests
Describes older methods for initiating off-line tests.
Customer Receipt Test
Outlines the steps to initiate and perform the customer receipt test.
Document Insert Station Test
Provides instructions for initiating and running the document insert station test.
MICR Read and Flipper Test
Explains how to start and interpret the MICR read and flipper test.
Troubleshooting
Printer Ready Indicator Issues
Addresses problems related to the printer ready indicator status.
Document Feed and Reading Issues
Covers issues with checks not flipping or not being read.
Printing and Paper Path Issues
Solves problems with paper feeding or lack of printing.
Appendix A. Product Specifications
Physical Dimensions
Details the physical dimensions of the SureMark 4610 Models 2CR and 2NR.
Printing Width, Speed, and Acoustics
Describes the printing width, speed, and sound characteristics of the printer.
Bar Codes
Lists the types of bar codes the SureMark printers can generate.
Appendix B. Notices
Electronic Emission Notices
Contains FCC and EU EMC Directive conformance statements.
Industry Canada Class A Emission Compliance
States compliance with Canadian emission standards.
German Emission Compliance
German legal statement regarding electromagnetic compatibility.
Australia and New Zealand Compliance
Compliance statement for Australia and New Zealand.
Chinese Class A Warning Statement
Warning statement for Chinese Class A product.
Japanese Power Line Harmonics Compliance
Compliance statement regarding Japanese power line harmonics.
Japanese VCCI Statement
Conformance statement for Japanese Voluntary Control Council.
Korean Communications Statement
Statement regarding Korean business purpose approval for interference.
Taiwanese Class A Warning Statement
Warning statement for Taiwanese Class A product.
Taiwan Contact Information
Provides contact information for IBM Taiwan.
Cable Ferrite Requirement
Mandates the use of cable ferrites for EMI suppression.
Electrostatic Discharge (ESD)
Provides precautions for preventing ESD damage.
Product Recycling and Disposal
Instructs on responsible recycling and disposal of the unit.
Trademarks
Lists trademarks of IBM and other companies.

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