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Music Mixer
7042-CR6
Troubleshooting, service, and support
IBM 7042-CR6 Troubleshooting, Service, And Support
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Safety Notices
Troubleshooting, Service, and Support Using Systems Director Management Console
Systems Director Management Console Diagnostics
Removal and Replacement Procedures
7042-CR6 System Parts
Troubleshooting the Systems Director Management Console
Restoring Profile Data
Correcting a Connection Problem between the Systems Director Management Console and a Server
Powering on and off the Systems Director Management Console and System
Reinstalling the Systems Director Management Console Appliance Code
Configuring Systems Director Management Console RAID
Backing up Partition Profiles
Systems Director Management Console Problem Analysis
Beginning SDMC Problem Determination
Entry Point for SDMC Problem Determination
Step 1. SDMC Problem Determination
Step 2. SDMC Problem Determination
Step 3. SDMC Problem Determination
Step 4. SDMC Problem Determination
Performing Diagnostic Procedures
Performing System Unit Testing by Using PC-Doctor
Testing for a Power Problem
Testing the SDMC
Testing the SDMC Disk Drive
Testing the SDMC Ethernet Adapter
Testing the SDMC DVD-ROM Drive
Testing the SDMC Display
Replacing a Systems Director Management Console
Verifying that Your Systems Director Management Console DHCP Private Network Is Configured Correctly
Determining Your Systems Director Management Console Appliance Code Version and Release
Shutting down or Logging off the Systems Director Management Console
Logging off the SDMC
Shutting down the SDMC
Troubleshooting the Managed Servers
Correcting a Not Available State for a Server
Correcting an Incomplete State for a Server
Correcting a Recovery State for a Server
Correcting an Error State for a Server
Correcting a Failed Authentication or Not Available State for a Server
Resetting the Service Processor
Service Management
Manually Submitting Service Request Using Service and Support Manager
Managing Serviceable Problems by Using Service and Support Manager
Reference Code History
Control Panel Functions
Preparing for Hot Repair or Upgrade
Exchange FRU
Power On/Off Unit
MES Tasks
Adding or Removing Enclosure
Adding or Removing FRU
Opening or Closing MES
FSP Failover
Managing Support Files by Using Service and Support Manager
Manually Collect Support Files
Manually Submitting Support Files to IBM Support
Managing Systems Call-Home
Managing Customer Information
Add a New Contact
Edit Contact Information
Edit the Systems or Groups Associated with a Contact
Delete Contact Information
Set a Default Contact
Authorizing User
Service and Support Manager Getting Started Wizard
Updating the Systems Director Management Console
Managing Power Systems Firmware
Notices
Trademarks
Electronic Emission Notices
Class a Notices
Class B Notices
Terms and Conditions
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Table of Contents
Troubleshooting
Troubleshooting, service, and support using Systems Director Management Console
13
Troubleshooting the Systems Director Management Console
25
Shutting down the SDMC
40
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