Arlo VMC2032 User Manual
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Arlo VMC2032 User Manual

Essential camera
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Essential Camera
VMC2020 and VMC2032
User Manual
DRAFT FOR CERTIFICATION. ALL IMAGES IN THIS DOC-
UMENT ARE FOR POSITION ONLY AND MAY DIFFER
FROM THE ACTUAL PRODUCT.
DRAFT

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Summary of Contents for Arlo VMC2032

  • Page 1 DRAFT Essential Camera VMC2020 and VMC2032 User Manual DRAFT FOR CERTIFICATION. ALL IMAGES IN THIS DOC- UMENT ARE FOR POSITION ONLY AND MAY DIFFER FROM THE ACTUAL PRODUCT.

  • Page 2: Table Of Contents

    DRAFT Contents Get Started Use the Arlo app for installation and setup ............. 4 Charge your camera ..................... 4 Wall mount your camera ..................5 Your Camera’s field of view ..................6 Position your camera to detect motion in specific areas .......... 6 Test motion detection ....................
  • Page 3 Control whether the turns on when motion is detected at night ......25 Manage alerts ..................... 26 Schedule your camera rules ................26 Set up Arlo Geofencing ..................27 Geofencing with multiple mobile devices ............. 29 Change Your Settings Two-step verification ................... 32 Use face or fingerprint authentication..............

  • Page 4: Get Started

    2. Connect your camera to WiFi to add it to your Arlo account in the cloud. Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone or tablet, or from a computer using a web browser. If you’re using a computer, enter https:// my.arlo.com/#/login...

  • Page 5: Wall Mount Your Camera

    DRAFT Essential Camera The Camera LED The LED on the camera lights when the camera is powered on. The LED changes color and blinks depending on the camera’s charge level and to indicate the status of activities such as pairing the camera and updating the camera firmware. •...

  • Page 6: Your Camera's Field Of View

    The field of view is the area in which the camera can detect motion. You can set the field of view to Full (X degrees), Wide (Y degrees), or Super Wide (Z degrees). Arlo automatically corrects the image to reduce the fisheye effect for each field of view setting. The Full setting completely eliminates the fisheye effect.
  • Page 7 This means that you might see lower-quality video while you are positioning your camera. To position your camera: 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Select the camera.

  • Page 8: Test Motion Detection

    You control when your camera detects motion and the rules it uses to record and alert you by selecting a mode. The Arlo app comes with four modes: Armed, Disarmed, Schedule, and Geofencing. You can customize each mode and you can also create custom modes. For information about how to do this, see Chapter 5.

  • Page 9: Wifi Setup And Connections

    DRAFT 2. WiFi Setup and Connections When you install and set up your camera, the Arlo app guides you through the process of connecting the camera to your router’s 2.4 GHz WiFi network or to an optional Arlo SmartHub or base station.

  • Page 10: Connect Your Mobile Device To A 2.4 Ghz Wifi Network During Setup

    If you have a mesh WiFi network, it uses only one WiFi network name for both WiFi bands. The camera finds and connects to the 2.4 GHz WiFi band. As long as you connect your phone to the same mesh network, Arlo can discover the camera. WiFi Setup and Connections...

  • Page 11: Move Your Camera's Wifi Connection To A Smarthub Or Base Station

    You can change your camera’s WiFi connection from your router to an Arlo SmartHub VMB5000 or VMB4540, or an Arlo base station VMB4500 or VMB4000. When your camera is connected to an Arlo SmartHub or base station, you can use the camera to trigger an Arlo Chime or other cameras.

  • Page 12: Move Your Camera's Wifi Connection To A Direct Router Connection

    If you’re using an Arlo Smart trial associated with this account, doing this keeps the Arlo Smart trial active so you don’t lose it. 3. Follow the Arlo app instructions to set up your SmartHub or base station and connect it to the Internet.
  • Page 13 Your device is reset and removed from your account. 6. From My Devices, tap Add New Device > Camera > Essential Camera. 7. Follow the Arlo app instructions to connect your camera directly to a 2.4 GHz WiFi network. WiFi Setup and Connections...

  • Page 14: Camera Basics

    DRAFT 3. Camera Basics When you open the Arlo app, the Devices page displays your camera feeds. Tap to turn the camera siren on and off. Live camera feed Number of new recordings This camera is armed to Tap to view device settings detect sound and motion.

  • Page 15: View Your Camera Feeds

    Just pinch and drag any image as you do with photos on your smartphone. 1. Open the Arlo app. 2. Tap Library. 3. Tap any live video or prerecorded video from your Arlo library. A full screen view displays. 4. To pan and zoom using a mobile device: •...

  • Page 16: Record Clips From Live Video

    2. Tap the camera feed image. 3. Tap the microhone icon . 4. The first time you use Talk and Listen, allow Arlo to use your phone’s microphone. 5. Tap the microphone button. Two-way audio automatically opens, allowing you to use Talk and Listen.

  • Page 17: Turn The Camera Siren On And Off

    DRAFT Essential Camera Turn the on and off from the camera feed 1. Open the Arlo app. 2. Tap the camera feed. 3. Tap 4. To adjust the brightness, tap and hold the icon and adjust the slider. 5. To turn off the , tap .

  • Page 18: Motion Detection Activity Zones

    DRAFT Essential Camera 6. Tap Save. Rotate a camera feed image 180 degrees 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Select the camera. 4. Tap Video Settings. 5. Rotate the image. If you’re using an iOS device, tap Rotate Image 180°.

  • Page 19: View Recordings And Snapshots

    Access cloud recordings cameras record when they are in an armed mode and they detect motion or sound. Your Arlo recordings are sent to your Arlo account in the cloud and stored in your library. Recordings are encrypted with your user name and password.

  • Page 20: Download Recordings

    DRAFT Essential Camera You can access your recordings from the Arlo app on your mobile device or by using a web browser to visit https://my.arlo.com/#/login. You can download recordings from the cloud and save them. Use the Library You can use the library to find and view recordings based on the date.
  • Page 21 3. Tap a recording. 4. Tap Share. 5. Share the file. Donate recordings for research You can donate video or snapshot files to Arlo to use for research and development of Arlo products. 1. Open the Arlo app. 2. Tap Library.
  • Page 22 DRAFT Essential Camera 3. Tap a recording. 4. Tap Delete. 5. Tap OK to confirm. Camera Basics User Manual...

  • Page 23: Modes, Rules, And Alerts

    4. Modes, Rules, and Alerts Modes and rules let you tell your Arlo camera what to do in different situations. For example, you can set your camera to record a video when it detects motion and send you an email alert.

  • Page 24: Mute Notifications

    This is great for a party when you don’t need to be notified of friends in your backyard. You can mute notifications from the Arlo app. If you use Arlo Smart, you can also activate Mute Notifications directly from push notifications.

  • Page 25: Change Motion Sensitivity

    Unless you changed its settings, your camera automatically turns on its when it detects motion at night. Your camera detects motion when it’s in Armed mode or another mode that uses a rule for detecting motion. When the turns on at night, it allows your Arlo camera to record video in color.

  • Page 26: Manage Alerts

    Arlo notifications on your phone, you must install the Arlo app on your phone. Note: If you log out of the Arlo app on your smartphone or mobile device, you will stop receiving push notifications. 1. Open the Arlo app.

  • Page 27: Set Up Arlo Geofencing

    Geofencing is a virtual fence around a location called a zone. You can use Arlo Geofencing to arm, disarm, or resume schedule modes when your mobile device is in zone or out of zone. To set up geofencing, you must use your mobile device and allow the Arlo app to use your location.
  • Page 28 1. Enable GPS or location services so that Arlo can locate your device. 2. Enable WiFi. 3. Download the Arlo app and log in on each mobile device that you plan to enable for geofencing. For Arlo Geofencing to work on your device, you must adjust the settings on your Android or...

  • Page 29: Geofencing With Multiple Mobile Devices

    Your camera uses this mode when your mobile device is within the radius of your camera’s location. Most people select Disarmed while they’re home. If you use more than one enabled mobile device, you might be asked to select an Arlo device to connect it to.
  • Page 30 • (Required when your friend wants to participate in geofencing) Your friend is logged in to the Arlo app on his or her mobile device and the GPS or location service is enabled on your friend’s mobile device. Enable or disable geofencing for friends’ mobile devices 1.
  • Page 31 Essential Camera Custom modes You can add modes in addition to the modes that come with the Arlo app and give the new modes custom names, such as Vacation. You can create one rule for each mode. You can create multiple rules within the same mode so that each camera performs different actions and sends different alerts.

  • Page 32: Change Your Settings

    DRAFT 5. Change Your Settings Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone or tablet, or from a computer using a web browser. If you’re using a computer, enter https:// my.arlo.com/#/login...

  • Page 33: Use Face Or Fingerprint Authentication

    4. Tap the switch next to Enable. 5. Select your verification method. Note: Your Arlo account email is an automatic back-up option. 6. Follow the instructions in the app to complete your two-step verification setup. Add a phone number or device to two-step verification 1.

  • Page 34: Customize Your Profile

    5. Slide the toggle Face ID to the right (on) or left (off). Customize your profile You can enter your name, add a profile photo and home address, and opt-in or opt-out of Arlo news and support updates. Add a profile picture 1.

  • Page 35: Change Your Arlo Password

    6. Upload your preferred profile picture. 7. Tap Save at the bottom of the page. Edit profile settings You can enter your name, add a profile photo and home address, and opt-in or opt-out of Arlo news and support updates. 1. Open the Arlo app.

  • Page 36: Grant Access To Friends

    Your password is reset. Grant access to friends You can add friends to your Arlo account. Friends can view live streams from your cameras; record video clips; view, share, mark as favorite, and delete clips from your library; and take snapshots.
  • Page 37 Selecting Allow Access Rights allows this friend to change your account and camera settings. 8. Tap Send Invite. An email message is sent inviting your friend to create an Arlo account. This friend’s name is displayed with the status Pending. When the friend accepts your invitation, the status changes to Accepted.

  • Page 38: Change The Time Zone

    DRAFT Essential Camera 6. Tap Yes. Change the time zone 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Time Zone. 5. Tap a time zone. If you’re using a mobile device, your settings are saved.
  • Page 39 The LED on the camera lights in different colors. (See The Camera LED on page 5.) You can turn off this LED. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Camera LED.
  • Page 40 When night vision is enabled, the camera automatically turns on infrared (IR) LEDs to record in low-light conditions. We recommend that you turn off night vision if the camera is facing reflective surfaces, such as windows. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera.

  • Page 41: Customize The Camera Settings

    5. Tap . The setting toggles off and on. When the setting is set to the On position, the automatically turns on when your Arlo camera detects motion at night. Adjust the flicker setting The combination of certain artificial light sources and the camera shutter speed might cause flickering in the recorded video.

  • Page 42: View Device Information

    4. Tap Flicker Adjustment. 5. Tap a setting. View device information You can view the firmware version, hardware version, and the serial number. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the device. 4. Tap Device Info.

  • Page 43: Troubleshooting

    Make sure that your browser isn’t blocking the plug-in and that you’re using the latest version of Adobe Flash. Your router might be blocking the ports to which Arlo sends data. To make sure that Arlo can stay connected, you must keep ports 443 and 80 open on your router.

  • Page 44: Wifi Signal Interference

    Arlo app Devices page. Not receiving push notifications You must be logged in to the Arlo app to receive Arlo alerts on your smartphone or mobile device. Arlo registers your device for push notification when you log in. If you used the logout option instead of simply exiting the app, you must log back in to the app.
  • Page 45 If you said no to push notifications at installation When you install the Arlo app for the first time, to receive alerts, you must select Allow when asked if you want Arlo to send you push notifications. For iOS apps, after you respond to this alert, it isn’t presented again unless the device is restored to factory settings or the app is...
  • Page 46 DRAFT Essential Camera If you said no on an iOS device, uninstall the app, wait for a day, and then reinstall it, and allow notifications. If you don’t want to wait a day before you reinstall the app, you can use the system clock on your device to simulate a day.
  • Page 47 PN <TBD> Trademarks © Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. Apple is a trademark of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.
  • Page 48 DRAFT Essential Camera • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 49 DRAFT Essential Camera Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Déclaration d’exposition aux radiations: Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé.

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