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Frigidaire Manuals
Laundry Appliance
FFLG3911QW
Technical & service manual
Frigidaire FFLG3911QW Technical & Service Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
1 Purpose of this Manual
2 Warnings
3 Product Features
4 Model Specifications
Specification - Top Load Laundry Center
Ffle3911Qw and Fflg4033Qw
5 Exploded View and List of Parts
Ffle3911Qw
Upper Cabinet/Drum Heater
Motor/Blower/Belt
Control Panel
Fflg4033Qw
Upper Cabinet/Drum Heater
Motor / Blower / Belt
Control Panel
Ffle3911Qw and Fflg4033Qw
Motor Gear Box Assembly/Tub
Control Board Washer
Wash Assembly
Cabinet Assembly
6 Installation-FFLE3911QW and FFLG4033QW
Pre-Installation Requirements
Installation Requirements
With Electric Dryer
Electrical Requirements for Laundry Center
With Gas Dryer
Gas Supply Requirements
Water Supply Requirements
Drain System Requirements
Exhaust System Requirements
Manufactured or Mobile Home Installation
Installation in a Recess or Closet
Laundry Center Dimensions
Electrical Installation
Grounding Requirements - Electric Dryer (Canada)
Grounding Requirements - Gas Dryer (USA and Canada)
Electrical Connection (Non-Canada) - 3 Wire Cord
Electrical Connection (Non-Canada) - 4 Wire Cord
Gas Connection
Water Supply Requirements
Drain System Requirements
7 Operating Instructions - Ffle3911Qw and Fflg4033Qw
Washing Procedures
Washing Cycle Selection
Washing Cycle Settings
Drying Procedures
Drying Cycle Selection
8 Electrical Characteristics
Electronic Control
Electronic Control Board (Dryer)
Main Control Board (Washer)
User Interface (UI) Board Washer)
Motor Control Board (Washer)
Schematic Diagram for Laundry Center Dryer Electronic Control Board Ffle3911Qw and Fflg4033Qw
Schematic Diagram for Laundry Center Washer Main Control Board - Ffle3911Qw and Fflg4033Qw
Schematic Diagram for Laundry Center Washer User Interface (Ui) - Ffle3911Qw and Fflg4033Qw
Schematic Diagram for Laundry Center Washer Motor Control Board - Ffle3911Qw and Fflg4033Qw
Wiring Diagram - Ffle3911Qw (Electric Dryer Model)
Wiring Diagram - Fflg4033Qw (Gas Dryer Model)
Wiring Diagram - Ffle3911Qw and Fflg4033Qw (Washer Model)
9 Electrical Components - Ffle3911Qw and Fflg4033Qw
Electrical Component Resistance and Specification Table
Heating Element - Ffle3911Qw and Fflg4033Qw
General Characteristics
Outlet Control Thermistor - Ffle3911Qw and Fflg4033Qw
General Characteristics
Door Switch and Drum Light - Ffle3911Qw and Fflg4033Qw
General Characteristics
Single -Phase Induction Motor - Ffle3911Qw and Fflg4033Qw (Dryer)
General Characteristics
Contact / Moisture Sensor - Ffle3911Qw and Fflg4033Qw
General Characteristics
Inlet Thermal Limiter - Ffle3911Qw and Fflg4033Qw
General Characteristics
Outlet Thermal Limiter - Ffle3911Qw
High Limit Thermostat - Ffle3911Qw and Fflg4033Qw
General Characteristics
Drain Pump - Ffle3911Qw and Fflg4033Qw
General Characteristics
Pressure Sensor - Ffle3911Qw and Fflg4033Qw
General Characteristics
Lid / Door Lock - Ffle3911Qw and Fflg4033Qw
General Characteristics
Three - Phase Synchronous Motor - Ffle3911Qw and Fflg4033Qw
General Characteristics
Solenoid / Water Valves (Inlet Valve) - Ffle3911Qw and Fflg4033Qw
General Characteristics
Operating Principle
Mechanical Jamming of the Solenoid Valve
Low Water Pressure
Motor Brake Clutch (Mbc) - Ffle3911Qw and Fflg4033Qw
General Characteristics
10 Heater (Gas) Assembly Characteristics - Fflg4033Qw
Burner
General Characteristics
Gas Valve
Igniter
Radiant / Flame Sensor
11 Electrical Component Accessibility - Fle3911Qw and Fflg4033Qw (Dryer)
Control Panel Accessibility - Ffle3911Qw (Electric Dryer)
Electronic Control Board Accessibility
Program Selector Accessibility
Temperature Selector Accessibility
Control Panel Accessibility - Fflg4033Qw (Gas Dryer)
Electronic Control Board Accessibility
Program Selector Accessibility
Temperature Selector Accessibility
Chime Selector Accessibility
Front Panel Assembly Accessibility
Door Switch Accessibility
Moisture Sensor Accessibility
Components Accessibility from Front Panel
Motor / Blower Accessibility
Drum Accessibility
Exhaust Thermistor Accessibility
Thermostat (Safety) Accessibility
Inlet Thermal Limiter Accessibility
Outlet Thermal Limiter Accessibility
Heater (Electric) Assembly Accessibility
Heater (Gas) Assembly Accessibility
Radiant / Flame Sensor Accessibility
Igniter Accessibility
Gas Valve Assembly Accessibility
12 Diagnostic System - Ffle3911Qw and Fflg4033Qw (Dryer)
13 Troubleshooting Based on Alarm Codes - Ffle3911Qw and Fflg4033Qw (Dryer Model)
E31: Contact Sensor (Moisture Sensor) Frequency Is too High/Low
E41: Door Open
E41 Door Open
E51: Motor Relay Failure
E51
E52: Motor Relay Stuck Close
E52 Motor Relay
E53: Motor Fault- Motor Stopped in the Middle of a Cycle
E53 Motor Fault-- Motor Stopped in the Middle of a Cycle
E54: Motor Centrifugal Switch 2, Heater
Thermal Limiter-2, Wiring Failure
E55: Motor Sensing Failure on Main Board
E56: Belt Fault
E56 Belt
E61 Heater Relay Failure
E61: Heater Relay Failure
E62: Heating Timeout
E62 Heating Timeout
E65: High Limit Thermostat Trip Count Is too High
E67: Heater Sensing Failure
E71: Ntc Open Circuit
E72: Ntc Closed Circuit
E81: Program Selector / Encoder Fault
E82: Key Stuck
E93: Software Configuration Error
E94: Software Configuration Error
E97: Software Configuration
Ea1: Main Supply Frequency out of Range
Ea2: Voltage too High
Ea3: Voltage too Low
Ea5: Line Amplitude Sensing Failure on Main Board
14 Electrical Component Accessibility - Ffle3911Qw and Fflg4033Qw (Washer)
Control Panel Accessibility
User Interface (UI) Board Accessibility
Program Selector Accessibility
Temperature Selector Accessibility
Fabric Softener Accessibility
Energy Saver Switch Accessibility
Front Panel Accessibility
Motor Control Board Accessibility
Drain Pump Accessibility
Motor Brake Clutch (Mbc) Accessibility
Motor Gear Box Assembly Accessibility
Main Control Board Accessibility
Lid / Top Panel Assembly Accessibility
Lid Lock Accessibility
Pressure Sensor Accessibility
Solenoid / Water Valve Accessibility
15 Diagnostic System - Ffle3911Qw and Fflg4033Qw (Washer)
Reading Error Codes
Diagnostic Mode
Entering Diagnostic Mode
Diagnostic Tests
Exiting Diagnostics Mode
User Interface Test
Hot Water Valve Test
Cold Water Valve Test
Door Lid Unlock Test
Three Water Valves Test
Drain and Clutch Test
Drain and Spin Test
Alarm History Test
Alarms Summary Table
16 Troubleshooting Based on Alarm Codes - Ffle3911Qw and Fflg4033Qw (Washer Model)
E11: Difficulties in Water Fill for Washing
E13: Water Leakage
E21: Draining Problem
E31: Pressure Sensor Fault
E32: Electronic Pressure Sensor Calibration Problems
E35: Water Overload
E41: Door / Lid Opened
E42: Door / Lid Lock Failure
E43: Door / Lid Lock Triac Failure
E44: Door / Lid Closed Sensing Failure
E45: Door / Lid Triac Sensing Failure
E55: Motor Under-Speed Failure
E58: Motor over Current
E59: Motor Not Following
E5A: Motor Control over Heating
E5H: Motor Control under Voltage
E5C: Motor Control over Voltage
E5D: Motor Control Board Unknown Message
E5E: Motor Control to Main Board Communication Incorrect
E5F: Motor Control Board Fault
E71: Washing Ntc Failure
E87: User Interface Microcontroller Fault
E91: User Interface and Main Board Communication Error
E92: User Interface and Main Board Protocol Incongruence Error
E93: Machine Configuration Error
E94: Cycle Configuration Error
E97: Software Selector and Cycles Configuration Error
E98: Motor Control to Main Board Software Error
E9C: User Interface Configuration Fault
Eb1:(Eh1): Power Supply Frequency out of Mits.190
Eb2:(Eh2): Power Supply Voltage too High
Eb3:(Eh3): Power Supply Voltage too Low
Ebe:(Ehe): Motor Control Board Relay Error
Ebf:(Ehf): Motor Control Board Relay Sensing Error
Ec6: Clutch Alarm
Ec7: Clutch Triac Sensing Failure
Ef2: Foam Warning
Ef6: Safety Reset
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Technical Service Manual
Laundry Center
Publication #5995666392
October 2015
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Table of Contents
Troubleshooting
TROUBLESHOOTING BASED ON ALARM CODES - FFLE3911QW AND FFLG4033QW (DRYER MODEL)
122
TROUBLESHOOTING BASED ON ALARM CODES - FFLE3911QW AND FFLG4033QW (WASHER MODEL)
159
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