Cleaning And Maintenance; Service Hints; Technical Service - Desa Comfort Glow CCL3924NR Owner's Operation And Installation Manual

UNVENTED NATURAL GAS LOG HEATER
CLEANING AND
MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep
control areas, burner, and circu-
lating air passageways of heater
clean. Inspect these areas of
heater before each use. Have
heater inspected yearly by a quali-
fied service person. Heater may
need more frequent cleaning due
to excessive lint from carpeting,
bedding material, pet hair, etc.
CLEANING BURNER
INJECTOR HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This
provides a clean burning flame. Keep these
holes clear of dust, dirt, lint, and pet hair.
Clean these air inlet holes prior to each
heating season. Blocked air holes will cre-
ate soot. We recommend that you clean the
unit every three months during operation
and have heater inspected yearly by a quali-
fied service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of
dust and dirt. To clean these parts we recom-
mend using compressed air no greater than
30 PSI. Your local computer store, hard-
ware store, or home center may carry com-
pressed air in a can. You can use a vacuum
cleaner in the blow position. If using com-
pressed air in a can, please follow the direc-
tions on the can. If you don't follow direc-
tions on the can, you could damage the pilot
assembly.
1. Shut off the unit, including the pilot.
Allow the unit to cool for at least thirty
minutes.
2. Inspect burner, pilot, and primary air
inlet holes on injector holder for dust
and dirt (see Figure 39).
3. Blow air through the ports/slots and
holes in the burner.
For more information, visit www.desatech.com
4. Check the injector holder located at the
end of the burner tube again. Remove
any large particles of dust, dirt, lint, or
pet hair with a soft cloth or vacuum
cleaner nozzle.
5. Blow air into the primary air holes on
the injector holder.
6. In case any large clumps of dust have
now been pushed into the burner repeat
steps 3 and 4.
Clean the pilot assembly also. A yellow tip
on the pilot flame indicates dust and dirt in
the pilot assembly. There is a small pilot air
inlet hole about two inches from where the
pilot flame comes out of the pilot assembly
(see Figure 40). With the unit off, lightly
blow air through the air inlet hole. You may
blow through a drinking straw if compressed
air is not available.
Burner
Tube
Primary Air
Inlet Holes
Figure 39 - Injector Holder On Outlet
Burner Tube
Burner
Tube
Pilot
Assembly
Pilot Air
Inlet
Hole
Figure 40 - Pilot Inlet Air Hole
18
LOGS
• If you remove logs for cleaning, refer to
Installing Logs, pages 13 through 15, to
properly replace logs.
• Replace log(s) if broken or chipped
(dime-sized or larger).
MAIN BURNER
Periodically inspect all burner flame holes
with the heater running. All slotted burner
flame holes should be open with yellow
flame present. All round burner flame holes
should be open with a small blue flame
present. Some burner flame holes may be-
come blocked by debris or rust, with no
flame present. If so, turn off heater and let
cool. Either remove blockage or replace
burner. Blocked burner flame holes will
create soot.

SERVICE HINTS

When Gas Pressure Is Too Low
Injector Holder
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
When Gas Quality Is Bad
• pilot will not stay lit
• burners will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
Ports/Slots
natural gas supplier.
TECHNICAL
SERVICE
You may have further questions about in-
stallation, operation, or troubleshooting.
If so, contact DESA International's Techni-
cal Service Department at 1-800-DESA LOG
(1-800-337-2564).
You can also visit DESA International's
technical
www.desatech.com.
For information or questions concerning
hand-held remote or receiver, contact Track-
ing Technology at 1-800-301-0440 or
www.trackingtech.com.
service web site
107553
at