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Summarization of Contents

Preface
Guide Overview and Purpose
Explains the guide's purpose, covering technical details and module utilization.
Technical Introduction to EVM Modules
General EVM Module Overview
Overview of EVM modules, their function as ACD and voice recording systems.
EVM38S Module Details
Details the structure, features, and specifications of the EVM38S module.
EVM48 Module Details
Details the structure, features, and specifications of the EVM48 module.
EVM48S Module Details
Details the structure, features, and specifications of the EVM48S module.
EVM128 Module Details
Details the structure, features, and specifications of the EVM128 module.
EVM128S Module Details
Details the structure, features, and specifications of the EVM128S module.
EVM224S Module Details
Details the structure, features, and specifications of the EVM224S module.
EVM Module Compatibility
Lists the compatibility of EVM modules with different exchange versions.
EVM Module Installation Guide
EVM38S Installation Steps
Provides step-by-step instructions for installing the EVM38S module.
EVM48 and EVM48S Installation
Details the installation procedure for EVM48 and EVM48S modules.
EVM128 Installation Procedure
Provides instructions for installing the EVM128 module into the exchange.
EVM128S Installation Procedure
Explains how to install the EVM128S module into the exchange structure.
EVM224S Installation Procedure
Guides on installing the EVM224S module into the MS224 structure.
EVM-FL and EVM-DL Expansion Module Installation
Describes the installation of EVM-FL and EVM-DL expansion modules.
EVM Module Programming
Message Types and ACD Programming
Details message types and programming for ACD functionality.
Voice Mail Authorization Setup
Explains setting user authorities for voice mail features.
Automatic ACD Activation Configuration
Covers programming the automatic activation and deactivation of ACD.
ACD Single-Key Access Setup
Details setting up single-key access menus for call routing.
Recording ACD Messages
Instructions for recording various types of ACD messages.
Defining Time-Based Entry Messages
How to define time-based entry messages for ACD.
ACD Message Playback
Procedure for listening to recorded ACD messages.
Erasing Single ACD Messages
Steps to erase individual ACD messages.
System Message Features
Erasing System Messages
Method to erase all system messages.
Recording System Messages
Instructions for recording system messages.
System Message Playback
How to listen to recorded system messages.
User Features and Call Control
Overview of Call Control Services
Overview of services for managing calls and user presence.
Setting Temporary Absent Messages
How to set a temporary message for when you are away.
Setting Permanent Absent Messages
Instructions for setting a permanent absence message.
Leaving Voice Messages for Extensions
Procedure for leaving voice messages for other extensions.
Listening to New Voice Messages
How to listen to new voice messages left for you.
Listening to All Voice Messages
Method to listen to all stored voice messages.
Operator Services
Activating and Deactivating ACD
How to activate and deactivate the Auto Attendant service.
Configuring Night Mode Auto-Reply
Configuration for automatic answering during non-business hours.
Erasing Recorded Messages
Steps to erase recorded messages from the EVM.
Direct Inward Subscriber Access (DISA) Services
Leaving Messages via DISA Lines
How to leave messages via DISA lines.
Listening to Messages via DISA Lines
Accessing voice messages through DISA lines.
External Line Access via DISA
Procedure for accessing external lines via DISA.
EVM Module Accessories
EVM-FL Module Details
Details the EVM-FL module for ACD message capacity expansion.
EVM-DL Module Details
Details the EVM-DL module for voice mail message capacity expansion.

Table of Contents