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Karel Manuals
Voicemail
EVM48
Technical reference and user's manual
Karel EVM48 Technical Reference And User's Manual
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Contents
Table of Contents
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Table of Contents
Table of Contents
Technical Introduction
General Introduction of the Evm Modules
Evm38S
Evm48
Evm48S
Evm128
Evm128S
Evm224S
Compatibility
Installation
Evm38S
EVM48 and EVM48S
Evm128
Evm128S
Evm224S
Evm-Fl and Evm-Dl Expansion Modules
Programming
Characteristics of the Messages and Programming Them
Voice Mail Facilities Authority
Auto Attendant (ACD) Automatic Activation
Weekly Automatic Services
ACD Single-Key Access
Erasing the Entire ACD Messages
Recording ACD Messages
Defining Specific Entry Messages
Message Playback
Erasing a Single Message
Ring Count Time-Out for DISA/ACD Lines
ACD Message Gain
The System Message Features
Erasing the Entire System Messages
Recording a System Message
System Message Playback
Erasing a Single System Message
The System Message Gain
The Voice Mail Message Features
Fax Forwarding Feature and Use of the Evm
Summary: Putting the Evm into Service
User Features
Call Control Services
Temporary Absent Message (8648)
Permanent Absent Message (737)
Leaving a Message to an Extension (82)
Listening to New Messages (8646)
Listening to the Entire Messages (8645)
Reminder Service with Message (8389)
Alarm Service with Message (83879)
Listening to Messages Left for You with Assistance of the Operator (6)
External Call Record
Leaving a Message to an Absent Extension with Assistance of the Operator
The Services Related to the Operator
ACD Activation (8741)
Night Mode Auto-Reply
Listening to Messages in the Auto-Reply Mode
The Night Service - Message Announcement Only (858)
Reminder Service with Message (83889)
Erasing Messages (86499 & 86490)
The Services Related to the Direct Inward Subscriber (Extension) Access (Disa)
Leaving a Message to an Extension over a DISA Line
Listening to Messages Left for You over a DISA Line (8646)
Line Access through a Call over a DISA Line
Selective Line Access through a Call over a DISA Line
Accessories
Evm-Fl
Evm-Dl
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Summarization of Contents
Preface
Guide Overview and Purpose
Explains the guide's purpose, covering technical details and module utilization.
Technical Introduction to EVM Modules
General EVM Module Overview
Overview of EVM modules, their function as ACD and voice recording systems.
EVM38S Module Details
Details the structure, features, and specifications of the EVM38S module.
EVM48 Module Details
Details the structure, features, and specifications of the EVM48 module.
EVM48S Module Details
Details the structure, features, and specifications of the EVM48S module.
EVM128 Module Details
Details the structure, features, and specifications of the EVM128 module.
EVM128S Module Details
Details the structure, features, and specifications of the EVM128S module.
EVM224S Module Details
Details the structure, features, and specifications of the EVM224S module.
EVM Module Compatibility
Lists the compatibility of EVM modules with different exchange versions.
EVM Module Installation Guide
EVM38S Installation Steps
Provides step-by-step instructions for installing the EVM38S module.
EVM48 and EVM48S Installation
Details the installation procedure for EVM48 and EVM48S modules.
EVM128 Installation Procedure
Provides instructions for installing the EVM128 module into the exchange.
EVM128S Installation Procedure
Explains how to install the EVM128S module into the exchange structure.
EVM224S Installation Procedure
Guides on installing the EVM224S module into the MS224 structure.
EVM-FL and EVM-DL Expansion Module Installation
Describes the installation of EVM-FL and EVM-DL expansion modules.
EVM Module Programming
Message Types and ACD Programming
Details message types and programming for ACD functionality.
Voice Mail Authorization Setup
Explains setting user authorities for voice mail features.
Automatic ACD Activation Configuration
Covers programming the automatic activation and deactivation of ACD.
ACD Single-Key Access Setup
Details setting up single-key access menus for call routing.
Recording ACD Messages
Instructions for recording various types of ACD messages.
Defining Time-Based Entry Messages
How to define time-based entry messages for ACD.
ACD Message Playback
Procedure for listening to recorded ACD messages.
Erasing Single ACD Messages
Steps to erase individual ACD messages.
System Message Features
Erasing System Messages
Method to erase all system messages.
Recording System Messages
Instructions for recording system messages.
System Message Playback
How to listen to recorded system messages.
User Features and Call Control
Overview of Call Control Services
Overview of services for managing calls and user presence.
Setting Temporary Absent Messages
How to set a temporary message for when you are away.
Setting Permanent Absent Messages
Instructions for setting a permanent absence message.
Leaving Voice Messages for Extensions
Procedure for leaving voice messages for other extensions.
Listening to New Voice Messages
How to listen to new voice messages left for you.
Listening to All Voice Messages
Method to listen to all stored voice messages.
Operator Services
Activating and Deactivating ACD
How to activate and deactivate the Auto Attendant service.
Configuring Night Mode Auto-Reply
Configuration for automatic answering during non-business hours.
Erasing Recorded Messages
Steps to erase recorded messages from the EVM.
Direct Inward Subscriber Access (DISA) Services
Leaving Messages via DISA Lines
How to leave messages via DISA lines.
Listening to Messages via DISA Lines
Accessing voice messages through DISA lines.
External Line Access via DISA
Procedure for accessing external lines via DISA.
EVM Module Accessories
EVM-FL Module Details
Details the EVM-FL module for ACD message capacity expansion.
EVM-DL Module Details
Details the EVM-DL module for voice mail message capacity expansion.
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