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User Guide
User Guide
2.0
The latest version of the Wirecast Gear User Guide is available at:
http://www.telestream.net/pdfs/user-guides/Wirecast-Gear-2-User-Guide.pdf
Wirecast Gear User Guide | 272965
October 2019

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Table of Contents
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Summarization of Contents

Preface
Limited Warranty and Disclaimers
Details the warranty period, limitations, and disclaimers for the product.
Introduction to Wirecast Gear
Overview
Provides a general overview of Wirecast Gear as a live production solution.
Wirecast Gear Models
Lists the available Wirecast Gear models and their key features.
Features
Details the key features and specifications of the Wirecast Gear hardware.
Unpacking Wirecast Gear
Instructions on how to unpack the Wirecast Gear and check its contents.
Registering Wirecast Gear
Step-by-step guide on how to register the Wirecast Gear system online.
Wirecast Gear Panels
Front Panel
Describes the connectors and layout of the Wirecast Gear's front panel.
Rear Panel
Describes the connectors and layout of the Wirecast Gear's rear panel.
Rear Panel Differences
Highlights the differences in rear panel configurations between Wirecast Gear models.
Wirecast Gear Ports and Connections
USB 3.0 Ports
Details the USB 3.0 ports, their specifications, and compatibility.
Audio Inputs
Details the combination XLR and TRS audio input connectors.
USB 3.1 Ports
Details the USB 3.1 ports, their specifications, and compatibility.
USB Type-C™ Port
Describes the USB Type-C port, its specifications, and compatibility.
Wirecast Gear Rear Panel Specifics
RJ45 LAN Ports
Details the Gigabit Ethernet LAN ports, their speed, and LED states.
DVI-D Port
Describes the DVI-D port, its resolution support, and connection guidelines.
Display Ports
Details the DisplayPort outputs, their usage, and connection notes.
Line Out
Line out jack for audio output with amplifying function for headphones/speakers.
Wirecast Gear Rear Panel Differences
Model 310 Rear Panel
Illustrates the HDMI inputs on the rear panel of the Model 310.
Installation of Wirecast Gear
Physical Mounting
Instructions for table-top or rack mounting the Wirecast Gear unit.
Connections
Guides on making necessary physical and network connections for the unit.
Connection Steps
Detailed steps for connecting network, video, audio, and peripherals to the unit.
Using Wirecast Gear
Getting Started
Initial steps to begin using Wirecast Gear, including reading guides and setting up users.
First Time Boot-up
Guides through the initial Windows configuration process upon first boot.
Registration Process
Step-by-step guide on how to register the Wirecast Gear system online.
Software License Keys
Information on obtaining and applying license keys for included software.
Troubleshooting and Updating Wirecast Gear
General Troubleshooting Tips
Provides general advice for resolving unexpected computer behavior and issues.
Drive Initialization
Steps to initialize and format the secondary hard drive if it's not recognized.
Windows Update Issues
Addresses potential driver problems caused by Windows updates.
Support for Wirecast Gear
Obtaining Support, Information, Assistance
Details on how to get customer support, information, and assistance for Wirecast Gear.
Return Merchandise Authorization (RMA) Procedure
Outlines the process for returning the unit for service or repair.
Telestream Wirecast Gear Support
Information on contacting Telestream directly for support and accessing support resources.
Regulatory Compliance Statements
Federal Communications Commission (FCC) Compliance
FCC Class A interference statement and caution notices.
Canadian ICES Statement
Canadian radio interference regulations and compliance statement.
European Union and EFTA Regulatory Compliance
Lists EU/EFTA member countries and compliance information.

Table of Contents