1. Manuals
  2. Brands
  3. Telestream Manuals
  4. Media Player
  5. Wirecast Gear 210
  6. User manual

Telestream Wirecast Gear 210 User Manual

Wirecast gear series
Hide thumbs
Table of Contents

Advertisement

Quick Links

User Guide
Wirecast Gear User Guide 1.0
The latest version of the Wirecast Gear User Guide is available at:
http://www.telestream.net/pdfs/user-guides/Wirecast-Gear-User-Guide.pdf
Wirecast Gear User Guide | 229961
September 2017

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Wirecast Gear 210 and is the answer not in the manual?

Questions and answers

Related Manuals for Telestream Wirecast Gear 210

Summary of Contents for Telestream Wirecast Gear 210

  • Page 1 User Guide Wirecast Gear User Guide 1.0 The latest version of the Wirecast Gear User Guide is available at: http://www.telestream.net/pdfs/user-guides/Wirecast-Gear-User-Guide.pdf Wirecast Gear User Guide | 229961 September 2017...

  • Page 3: Table Of Contents

    Contents Preface Introduction to WC Gear Introduction Overview Wirecast Gear Models Features Unpacking Wirecast Gear Registering Wirecast Gear Specifications Operating System Specifications Software Specifications Hardware Specifications WC Gear Panels Introduction Front Panel Rear Panel Rear Panel Differences Installation of WC Gear Introduction Physical Mounting Wireless Connections...
  • Page 4 Contents Using WC Gear Introduction Getting Started First Time Boot Configuring the I/O Ports Introduction Setup Reference Input Troubleshooting and Updating WC Gear Introduction General Drive Initialization Windows Update Issues Support for WC Gear Introduction Obtaining Support | Information | Assistance Return Merchandise Authorization (RMA) Procedure Support and RMA Process Regulatory Compliance Statements...
  • Page 5 Contents Fonctionnement dans les bandes de fréquence 5470-5725 MHz et 5725-5850 MHz European Union and European Fair Trade Association Regulatory Compliance Declaration of Conformity Warning! Achtung! Attention! National Restrictions Indoor Operation Antenna Power Level Control Operating Frequency Warning and Caution Messages Before operation please read the following:...
  • Page 6 Contents...

  • Page 7: Preface

    Preface Copyrights and Trademark Notices Copyright 2017 Telestream, LLC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, altered, or translated into any languages without written permission of Telestream, LLC. Information and specifications in this document are subject to change without notice and do not represent a commitment on the part of Telestream.
  • Page 8 Product is purchased/licensed. Limitations on Remedies—YOUR EXCLUSIVE REMEDIES, AND THE ENTIRE LIABILITY OF TELESTREAM, LLC WITH RESPECT TO THE PRODUCT, SHALL BE AS STATED IN THIS LIMITED WARRANTY. Your sole and exclusive remedy for any and all breaches of any...

  • Page 9: Introduction To Wc Gear

    Wirecast Gear is available in these models: • Wirecast Gear 110 - 4 Channel HDMI 250GB SSD Video Storage • Wirecast Gear 210 - 4 Channel SDI 500GB SSD Video Storage • Wirecast Gear 220 - 4 Channel SDI 2TB SSD Video Storage •...

  • Page 10: Features

    Windows 10 compatible applications/utilities • System Refresh allows quick recovery to factory settings in case of system corrup- tion or failure. All Telestream loaded applications will be recovered (user applica- tions must be reinstalled) Unpacking Wirecast Gear Unpack the contents of the shipping container;...

  • Page 11: Registering Wirecast Gear

    Telestream-bundled software. It also ensures the following: Safety—so you'll be kept informed of product feature updates and improvements Service—to receive the excellent Telestream warranty service and technical support Security—in the event of loss, theft or catastrophic events, your registration may serve as proof of purchase for your insurance carrier Registration is quick, easy, and important—follow these steps:...

  • Page 12: Hardware Specifications

    Dimensions: 16.55 x 9.85 x 2.25 inches, 1.3U rackmount height (rear brackets avail- able for transport cases). Note: Wirecast Gear has no user-serviceable parts. Any repair or additional PCI card installation must be performed by Telestream or an authorized Telestream service technician.

  • Page 13: Wc Gear Panels

    WC Gear Panels Introduction The following topics describe the Wirecast Gear front and rear panels. Note: Please do not make any connections just yet. First, read the panel and connector descriptions and then proceed to the Installation of WC Gear topic for steps to install and connect to the unit.

  • Page 14: Front Panel

    WC Gear Panels Front Panel Front Panel Wirecast Gear has the following connectors on the front panel. 1. Power Button 4. USB 3.0 2. Line Out (green) 3. Mic In (Pink) 1. Power Button This button turns the power on and off. When on, a blue light is displayed.

  • Page 15: Rear Panel

    WC Gear Panels Rear Panel Rear Panel The Rear Panel connectors have the following functionality. 1. PS/2 Keyboard/ 4. Center/Subwoofer 3. RJ-45 Mouse Port Speaker Out LAN Ports 2. SMA Antenna Connectors 5. Rear Speaker Out 6. Line In 7. Line Out 8.

  • Page 16: Rear Panel Differences

    WC Gear Panels Rear Panel Differences CAUTION: When removing any mic cable, pull it straight out from the connector to prevent causing a short inside the cable connector. 9. Optical S/PDIF Out Connector This connector provides digital audio out to an external audio system that supports digital optical audio.
  • Page 17 WC Gear Panels Rear Panel Differences SD/HD/3G-SDI BNC Input Connectors Model 210/220 Rear Panel with SDI BNC SDI 4 SDI 2 SDI 3 SDI 1 Model 230 Rear Panel with SDI BNC and Ref Input SD/HD/3G-SDI BNC Input Connectors SDI 1 SDI 2 SDI 3 SDI 4...
  • Page 18 WC Gear Panels Rear Panel Differences...

  • Page 19: Installation Of Wc Gear

    Installation of WC Gear Introduction This section shows you how to install WC Gear. This includes physical mounting and wireless connections. Note: Before installing WC Gear, read through the section on WC Gear Panels. Topics  Physical Mounting  Wireless Connections Physical Mounting Wirecast Gear comes configured for table-top use with the included feet pre-attached.
  • Page 20 Installation of WC Gear Wireless Connections Note: The Wirecast Gear system is configured to work with up to three displays. 1. If you plan to use Wifi, connect the antenna to the two jacks and position the antenna as desired. 2.
  • Page 21 Installation of WC Gear Wireless Connections 7. Insert the USB dongle into a USB port on the front or back of the WC Gear box. Front USB ports Rear USB ports 8. Turn the keyboard and mouse on, using the power switch on each. 9.
  • Page 22 Installation of WC Gear Wireless Connections...

  • Page 23: Using Wc Gear

    1. If you aren’t familiar with Wirecast, read the Wirecast User Guide. You can download it from the Telestram web site at: http://www.telestream.net/telestream-support/wire-cast/help.htm 2. Personalize Windows as explained in the First Time Boot topic below. 3. Create individual Windows user accounts on the Wirecast Gear machine, if desired.
  • Page 24 Using WC Gear First Time Boot 1. Select Location, Language and Time. 2. When the Microsoft License Acceptance displays, read and click Accept.
  • Page 25 Using WC Gear First Time Boot 3. Unless you have a specific requirement, click Use Express settings. 4. When the Create Account window displays, enter your user name and password and click Next. After a brief period of configuration, your Wirecast Gear will boot for the first time into Windows 10.

  • Page 26: Configuring The I/O Ports

    Using WC Gear Configuring the I/O Ports Configuring the I/O Ports Note: This section applies only to Wirecast Gear model 230. Introduction This section demonstrates how to setup the individual SDI connectors on the Blackmagic DeckLink Duo card. This enables the card to capture from all four inputs simultaneously in Wirecast.
  • Page 27 Using WC Gear Configuring the I/O Ports 2. When the setup window displays, logical input (1) is selected. Click on the configure button in the middle of the window to setup this logical input. Logical input (1) Click configure button 3.
  • Page 28 Using WC Gear Configuring the I/O Ports 4. When the connector tab window displays, select connector SDI 1 from the drop- down menu, then click Save. Select SDI 1 Click Save 5. When the setup window displays, click the right arrow to select the setup page for the DeckLink Duo (2) input.
  • Page 29 Using WC Gear Configuring the I/O Ports 6. Click the Connectors tab. Click Connectors 7. select connector SDI 3 from the drop-down menu, then click Save. Select Click Save 8. Check logical inputs (3) and (4) to make sure they are assigned to SDI 2 and SDI 3, and not to a dual connector setting like “SDI 3 &...

  • Page 30: Reference Input

    Using WC Gear Configuring the I/O Ports But they are also displayed as selections in Capture Devices of the Shot Selection menu: Logical input numbers The physical SDI connectors are identified by “SDI 1”, etc. (See “Model 230 Rear Panel” Rear Panel Differences for details).

  • Page 31: Troubleshooting And Updating Wc Gear

    CAUTION: Wirecast Gear is a sealed device, with no serviceable parts and no internal peripheral bays. Please do not open the chassis to try to diagnose the hardware failure yourself, unless permitted to do so. This will void your warranty with Telestream and our manufacturer.

  • Page 32: Drive Initialization

    Troubleshooting and Updating WC Gear Drive Initialization Drive Initialization If you have received a Wirecast Gear unit and it is missing the secondary hard drive in Windows, but you can see it in Disk Management (right click on the start button, choose disk management), the drive is just in need of initialization. ...

  • Page 33: Windows Update Issues

    Troubleshooting and Updating WC Gear Windows Update Issues Your drive is now accessible in Wirecast and Windows. Windows Update Issues If you receive an question mark (?) with a yellow exclamation mark next to the capture devices, you may be experiencing a Microsoft Windows update issue. Question Mark Microsoft issued a statement updates will cause Windows computers (including Wirecast Gear) to lose their drivers to capture devices. The fastest way to resolve this is...
  • Page 34 Troubleshooting and Updating WC Gear Windows Update Issues...

  • Page 35: Support For Wc Gear

    Support for WC Gear Introduction This section shows you how to obtain customer support for WC Gear and how to make returns. Topics  Obtaining Support | Information | Assistance  Return Merchandise Authorization (RMA) Procedure Obtaining Support | Information | Assistance Support options for your Wirecast Gear are listed and briefly described below.
  • Page 36 If you purchased your Wirecast Gear from a reseller and did not also purchase GearCare Premium Support, please contact your reseller for product support. Telestream WC Gear Customers who bought Wirecast Gear directly from Support Telestream may request support as outlined below. • Support Web Site: http://www.telestream.net/ telestream-support/Wirecast-Gear/support.htm •...

  • Page 37: Return Merchandise Authorization (Rma) Procedure

    Assistance on the previous page for contact information. If you are instructed by Telestream Support to return your Wirecast Gear, follow the procedure below. Please do not return a Wirecast Gear unit unless you receive an RMA number from Telestream first.
  • Page 38 Support for WC Gear Return Merchandise Authorization (RMA) Procedure...

  • Page 39: Regulatory Compliance Statements

    Regulatory Compliance Statements Introduction This section presents the Regulatory Compliance Statements for the Wirecast Gear models 110, 210, 220 and 230. It also includes European Union and European Fair Trade Association Regulatory Compliance, along with Warning and Caution Messages Topics ...

  • Page 40: Federal Communications Commission (Fcc) Compliance Notices

    OEM Regulatory Guidance document at URL http://www.telestream.net/pdfs/regulatory/ Gear-regulatory-guidance.pdf, or contact Telestream directly. Federal Communications Commission (FCC) Compliance Notices This section includes the following FCC statements for the Wirecast Gear models 110, 210, 220 and 230: •...

  • Page 41: Rf Radiation Exposure & Hazard Statement

    Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. Please contact Telestream for a list of approved 2.4 GHz and 5.0 GHz antennas. Unlicensed National Information Infrastructure (U-NII) Bands Operation Statement Within the 5.25-5.35 GHz band, U-NII devices will be restricted to indoor operations to...

  • Page 42: Canadian Ices Statements

    Regulatory Compliance Statements Canadian ICES Statements Canadian ICES Statements Contains IC: 1000M-8260NG This device complies with ICES-003 and RSS-247 of Industry Canada. Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 43: Deployment Statement

    Regulatory Compliance Statements European Union and European Fair Trade Association Regulatory Compliance fournies dans ce manuel. Cet émetteur ne doit pas être co-implanté ou exploité en conjonction avec toute autre antenne ou transmetteur. Deployment Statement This product is certified for indoor deployment only in the 5150 - 5250 MHz band. Do not install or use this product outdoors in that frequency band in Canada.

  • Page 44: Declaration Of Conformity

    SAR: EN 62311: 2008 Environmental: RoHS 2011/65/EU, WEEE 2012/19/EU You can visit the following URL for a complete copy of the Declaration of Conformity: http://www.telestream.net/pdfs/regulatory/Wirecast-Gear-CE-cert-9-7-2017.pdf Warning! This is a Class B product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take appropriate measures.

  • Page 45: Attention

    Regulatory Compliance Statements Warning and Caution Messages Attention! Ceci est un produit de Classe B. Dans un environnement domestique, ce produit risque de créer des interférences radioélectriques, il appartiendra alors à l'utilisateur de prendre les mesures spécifiques appropriées. National Restrictions Indoor Operation The Wirecast Gear models 110, 210, 220 and 230 operate in the 5150 to 5350 MHz frequency band and are restricted to indoor use only!

  • Page 46: Before Operation Please Read The Following

    Warning! Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Warning! Refer all servicing to qualified Telestream or Telestream-designated service personnel. Servicing is required when the device has been damaged in any way,...
  • Page 47 Warning! Do not open the chassis. There are no user-serviceable parts inside. Opening the chassis will void the warranty unless performed by a Telestream service center or licensed facility.
  • Page 48 Regulatory Compliance Statements Warning and Caution Messages...

This manual is also suitable for:

Wirecast gear 110Wirecast gear 220Wirecast gear 230

Table of Contents