Product Guarantee - Arcam SOLO NEO Handbook

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product
guarantee
Worldwide Guarantee
This entitles you to have the unit repaired free of charge, during the first two years after purchase, provided that
it was originally purchased from an authorised Arcam dealer. The Arcam dealer is responsible for all after-sales
service. The manufacturer can take no responsibility for defects arising from accident, misuse, abuse, wear
and tear, neglect or through unauthorised adjustment and/or repair, neither can they accept responsibility for
damage or loss occurring during transit to or from the person claiming under the guarantee.
The warranty covers:
Parts and labour costs for two years from the purchase date. After two years you must pay for both parts and
labour costs. The warranty does not cover transportation costs at any time.
Claims under guarantee
This equipment should be packed in the original packing and returned to the dealer from whom it was
purchased, or failing this, directly to the Arcam distributor in the country of residence.
It should be sent carriage prepaid by a reputable carrier – not by post. No responsibility can be accepted for the
unit whilst in transit to the dealer or distributor and customers are therefore advised to insure the unit against
loss or damage whilst in transit.
For further details contact Arcam at:
Arcam Customer Support Department,
Pembroke Avenue, Waterbeach, CAMBRIDGE, CB25 9QR, England.
www.arcam.co.uk
or
.
Problems?
If your Arcam dealer is unable to answer any query regarding this or any other Arcam product please contact
Arcam Customer Support at the above address and we will do our best to help you.
Correct disposal of this product
This marking indicates that this product should not be disposed with other
household waste throughout the EU.
To prevent possible harm to the environment or human health from uncontrolled
waste disposal and to conserve material resources, this product should be recycled
responsibly.
To dispose of your product, please use your local return and collection systems or
contact the retailer where the product was purchased.
E21
Software Licencing
MPEG Layer-3 audio coding technology licensed from Fraunhofer IIS
and Thomson
MPEG-4 HE-AAC audio coding technology licensed by Fraunhofer IIS.
http://www.iis.fraunhofer.de/amm/
This product contains software. You have the non-exclusive, non-
transferable right to use this software in object code form only, solely
to operate this product.
Ownership of the intellectual property rights in the software in this
product remains in the ownership of the party who provided it (or
the respective licensor) and all of their respective rights are reserved.
You are strictly forbidden from modifying, translating, reverse
engineering, decompiling, disassembling or using other means to
discover the source code of the software in this product or otherwise
replicate the functionality of the software in this product except to
the extent that this restriction is expressly prohibited by applicable
law.
Except where this is not possible in the territory where you
purchased this product, we do not give any warranties in relation to
the operation or performance of the software and neither we nor any
of our suppliers or licensors shall be liable to you for indirect, special,
incidental and consequential losses such as loss of profits arising out
of your use of the software in this product.
These terms apply to any updates to the software you may apply to
the product.
Portions of this software are included under license from
RealNetworks, Inc. Copyright 1995-2007, RealNetworks, Inc. All rights
reserved.
This product is protected by certain intellectual property rights of
Microsoft. Use or distribution of such technology outside of this
product is prohibited without a license from Microsoft.
If you download a software upgrade to your radio, additional licence
terms may apply and these are available at http://www.frontier-
silicon.com/audio/eula.htm

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