Maximizing Your Security; Product Upgrades; Product Updates - McAfee HARDWARE 1.4 User Manual

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Maximizing your Security

Due to the ever-evolving threat from attack and data loss, McAfee is constantly enhancing its

products to ensure that you receive the maximum protection. Staying up to date with the

latest products also minimizes the potential of seeing an issue that has already been

addressed in a later version. We understand that customers need to be very comfortable

with product enhancements and so we deliver tools such as the Global Solutions Lab to walk

through an installation / upgrade in a standalone environment before deploying in a live

network.

Technical Support customers may download the latest versions of the software they have

purchased, and for which Gold Support is active. This service is included with your support

contract and provides maximum security for systems by providing protection from the very

latest threats.

Entering a valid Grant number at the following site will display the software entitled to under

that contract, which can then be downloaded for installation. The following location can be

used to check for available software.

https://secure.nai.com/apps/downloads/my_products/login.asp

Deployment of product upgrades across multiple nodes can be carried out simply using the

ePolicy Orchestrator (ePO) or ProtectionPilot applications. Instructions on upgrading

software using these applications can be found in the knowledgebase. Video tutorials are

also available providing walkthroughs for configuring ePO. An example can be seen using

the link below.

http://knowledge.mcafee.com/solution/mcafee/tutorials/epo/epo_3.5_rev_vse8_checkin_w-audio.html

The McAfee

ranked anti-virus research center in the world, and employs researchers in 16 countries. The

primary responsibility of Avert is to support the computing public and McAfee customers. We

help users work securely by researching new threats and uncovering threats that may arise in

the future.

As part of McAfee's commitment to minimizing the threat of attack to its customers, the Avert

labs produce daily updates covering the latest virus outbreaks. With widespread outbreaks,

emergency .DAT files created and posted to provide rapid protection from these threats.

http://vil.nai.com/vil/signup_dat_notification.aspx

Anti-Virus and Vulnerability Emergency Response Team (Avert) is the top-

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Hardware Support v1.4 User Guide

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