Support Tools; Mcafee Virtual Technician - McAfee HARDWARE 1.4 User Manual

Support Tools

McAfee Virtual Technician

Customers who are experiencing problems with McAfee products are advised to run the
McAfee Virtual Technician tool found on the McAfee Service Portal, or at
http://mvt.mcafee.com
McAfee Virtual Technician will scan the computer to detect if any commonly occurring
problems are happening on your system. If problems are detected, McAfee Virtual
Technician asks if you would like it to repairing the problem.
Included within the McAfee Virtual Technician is the Am I Up-To-Date? Tool that checks to
see if the latest version of the product is installed, and if one is protected against the latest
threats. MVT is presently available in English, Spanish, German, French and Japanese.
Products Supported
AntiSpyware Enterprise
Common Management Agent
Desktop Firewall Protection
ePolicy Orchestrator
GroupShield Exchange
GroupShield Domino
McAfee Desktop Firewall
Protection Pilot
SpamKiller Domino
SpamKiller Exchange
Virus and Spyware Protection
VirusScan Classic
VirusScan Enterprise
WebShield SMTP
McAfee Inc. © 2007
Versions
8.5.00
3.5.0.412
4.0.0.358
3.6.0
6.0.1148.100
5.3.1329.116
8.5
1.1.1
2.1.1329.109
2.1.1329.109
3.5.0.329 - 4.0.0.358
4.5.1
7.1.0.187 - 8.0.0.912
4.5
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Hardware Support v1.4 User Guide