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GOLD - SUPPORT
MCAFEE GOLD - SUPPORT Manuals
Manuals and User Guides for MCAFEE GOLD - SUPPORT. We have
1
MCAFEE GOLD - SUPPORT manual available for free PDF download: Handbook
MCAFEE GOLD - SUPPORT Handbook (15 pages)
Brand:
MCAFEE
| Category:
Other
| Size: 0.13 MB
Table of Contents
Table of Contents
2
Welcome to Mcafee Gold Technical Support
3
Getting Support
4
Grant Number
4
Online Self-Help
4
Assisted Support
5
Response Charter
7
Severity Definitions
7
Escalation and Response Times
8
Escalation Requirements
8
Keeping Your Products Current
9
Download Software Updates
9
Activations
9
Hardware Updates and Support
9
Support Notification Service
9
Global Solutions Lab
10
End of Life Policy
10
Security and Malware Resources
11
Malware Analysis
11
Threat Center Resources and Notifications
12
Trustedsource.org
12
Premium Support Offerings
13
Gold Select
13
Platinum
13
Platinum Select
13
Platinum Select Plus
13
Other Support Offerings
13
Maximum Access
14
Professional Services
14
Feedback on this Document
15
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