US Robotics 56K SERIAL CONTROLLER FAXMODEM Quick Installation Manual page 14

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3. Right-click the connection you are trying to use, and select Properties.
4. Make sure that your new modem is selected.
My modem doesn't dial out or doesn't answer incoming calls.
S o l u t i o n 1 :
You may have a bad telephone cord. Try another telephone cord.
S o l u t i o n 2 :
You may have plugged the modem's phone cord into a digital line. Contact the
department responsible for your phone system if you are unsure whether your
phone line is analogue or digital.
S o l u t i o n 3 :
If your phone system requires an access code to access an outside line, be sure to
include the code in the number that you are dialling.
S o l u t i o n 4 :
If your voice mail alters your dial tone when messages are waiting, restore the
normal dial tone by retrieving your messages before using the modem to dial out.
My modem sounds as if it is connecting to another modem,
but the connection fails.
You may have a poor connection. Try placing the call again.
My modem isn't achieving a 56K Internet connection.
S o l u t i o n 1 :
Contact your ISP to verify that the number you are dialling supports V.90/V.92
speeds.
S o l u t i o n 2 :
Contact your telephone company to verify that the telephone line for your
modem supports V.90/V.92 speeds.
S o l u t i o n 3 :
Line interference or the routing of the telephone call to your ISP may be causing
a slower connection speed. Try placing the call again.
S o l u t i o n 4 :
Verify that the modem is connecting to a V.90/V.92 server. A pair of 56K
modems will not connect to each other at 56K speeds.
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