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Epson C12C823912 - Net 2 Print Server Product Support Bulletin

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EPSON
Date:
10/08/2004
PSB.2004.10.003
PSB #:
Reference:
TE 04-0295, Rev. A
The following products that use TDK's PHY chip.
Product(s):
C82391*, C12C82402*, C12C82405*, EPSON Network Image Express Card
Subject:
Compatibility of Cisco Catalyst 3560/3750/4500/6500 Series Switches/Hubs
This bulletin was created to provide information concerning Cisco HUB/Switch products
(including Network modules) and EPSON Print Servers that experience link problems
when directly connected.
Cause:
There is a limitation of the TDK chip to recognize the First-Link-Pulse (FLP) in Auto
Negotiation. The Cisco products use PoE** (Cisco Inline Power). When PoE and FLP are
in use, Auto Negotiation cannot be established therefore a link cannot be established
between the Switch/ HUB and the Print Server.
** PoE (Power over Ethernet): This technology provides power over the Ethernet cable
connection.
Countermeasure Plans:
Auto Negotiation cannot be used in either the Switch/HUB or the Print Server
because the Print Server uses link speed settings with Half or Full duplex on the
Switch/HUB or Print Server.
1.) Disable the Cisco Inline Power on the Cisco Products HUB/Switch.
The Cisco Inline Power is unnecessary for EPSON products Print Servers. The
Epson products are provided power from either the printer slot or an AC Power
Adapter.
2.) Connect another Switch/HUB between the Cisco product HUB/Switch and EPSON
Print Server.
Target Products from Cisco:
In the product matrix noted below where the "OK" is designated for the model of the
Cisco Inline Power product, there is a possibility that the link problem will occur.
However, when IEEE802.3af is used in the same product, it is possible that the problem
will not occur.
** The following list only corresponds to the Cisco Inline Power products.
** Also, the following list is comprised of currently selling products.
P
S
RODUCT
UPPORT
PSB.2004.10.003
B
ULLETIN
Page 1 of 2
Originator:
Authorization:
Total Pages:
DS
2

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   Summary of Contents for Epson C12C823912 - Net 2 Print Server

  • Page 1

    1.) Disable the Cisco Inline Power on the Cisco Products HUB/Switch. The Cisco Inline Power is unnecessary for EPSON products Print Servers. The Epson products are provided power from either the printer slot or an AC Power Adapter. 2.) Connect another Switch/HUB between the Cisco product HUB/Switch and EPSON Print Server.

  • Page 2

    The Cisco Inline Power products are included from 2000, therefore, there is a possibility the same problem will occur by the time of product discontinuation. ** In the product where “Update” is noted to IEEE802.3af PoE in the following list, IEEE802.3af may be used with the updated module.

  • Page 3

    Compatibility with Windows XP and NetWare 6.0E Subject: Description: This bulletin was created to inform you which Epson Type B internal print servers, and utilities are compatible with Windows XP, and Novell NetWare 6.0E. Issues and solutions with Epson Network Utilities: EpsonNet WinAssist 3.2a print driver will not install using Microsoft IPX compatible protocol...

  • Page 4

    10) Click on "OK". 11) Restart computer. Netware 6.0E Compatibility: 1.) EpsonNet WinAssist 3.2aE and Epson Status Monitor 2 (version 2.0fE) are supported using NetWare 6.0E server and the NetWare client. 2.) C823622/C823622A/C823632/C823642 (v.2.33) C823632A/C823642A (v.3.35) are supported using NetWare 6.0E with the following printing modes: a) Novell NDPS Gateway ->...

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