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3664
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Lenovo 3664 User Manual
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User manual
(160 pages)
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Hardware maintenance manual
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(168 pages)
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
User Guide
Table of Contents
Important Safety Information
Service and Upgrades
Static Electricity Prevention
Extension Cords and Related Devices
Power Cords and Power Adapters
External Devices
Heat and Product Ventilation
Plugs and Outlets
Modem Safety Information
Operating Environment
Cleaning and Maintenance
Laser Compliance Statement
Power Supply Statement
Chapter 1. Product Overview
Features
Specifications
Lenovo Programs
Accessing Lenovo Programs on the Windows 7 Operating System
Accessing Lenovo Programs on the Windows 8 Operating System
An Introduction to Lenovo Programs
Locations
Locating Connectors, Controls, and Indicators on the Front of Your Computer
Locating Connectors on the Rear of Your Computer
Locating Components
Locating Parts on the System Board
Locating Internal Drives
Machine Type and Model Label
Chapter 2. Using Your Computer
Frequently Asked Questions
Accessing Control Panel on the Windows 8 Operating System
Using the Keyboard
Using Windows Shortcut Keys
Using the Blue Thinkvantage Button
Using a Fingerprint Reader
Using the Wheel Mouse
Adjusting Audio
About Your Computer Audio
Setting the Volume from the Desktop
Setting the Volume from Control Panel
Using Cds and Dvds
Handling and Storing CD and DVD Media
Playing a CD or DVD
Recording a CD or DVD
Chapter 3. You and Your Computer
Accessibility and Comfort
Arranging Your Workspace
Comfort
Copyright Lenovo
Glare and Lighting
Air Circulation
Electrical Outlets and Cable Lengths
Registering Your Computer
Moving Your Computer to Another Country or Region
Voltage-Selection Switch
Replacement Power Cords
Chapter 4. Security
Security Features
Locking the Computer Cover
Attaching an Integrated Cable Lock
Using Passwords
BIOS Passwords
Windows Passwords
Configuring the Fingerprint Reader
Using and Understanding Firewalls
Protecting Data against Viruses
Chapter 5. Installing or Replacing Hardware
Handling Static-Sensitive Devices
Installing or Replacing Hardware
Installing External Options
Removing the Computer Cover
Removing and Reinstalling the Front Bezel
Accessing the System Board Components and Drives
Installing or Replacing a Memory Module
Installing or Replacing a PCI Card
Replacing the Battery
Installing the Solid-State Drive
Replacing the Hard Disk Drive
Installing or Replacing the Optical Drive
Replacing the Heat Sink and Fan Assembly
Replacing the Power Supply Assembly
Replacing the Microprocessor
Replacing the Front Audio and USB Assembly
Replacing the System Fan Assembly
Replacing the Wifi Units
Removing the Wifi Card Module
Installing or Removing the Rear Wifi Antenna
Removing the Rear Wifi Antenna
Installing or Removing the Front Wifi Antenna
Removing the Front Wifi Antenna
Replacing the Keyboard
Replacing the Mouse
Completing the Parts Replacement
Chapter 6. Recovery Information
Recovery Information for the Windows 7 Operating System
Creating and Using Recovery Media
Performing Backup and Recovery Operations
Using the Rescue and Recovery Workspace
Creating and Using a Rescue Medium
Reinstalling Preinstalled Applications and Device Drivers
Reinstalling Software Programs
Reinstalling Device Drivers
Solving Recovery Problems
Recovery Information for the Windows 8 Operating System
Chapter 7. Using the Setup Utility Program
Starting the Setup Utility Program
Viewing and Changing Settings
Using Passwords
Password Considerations
Power-On Password
Administrator Password
Hard Disk Password
Setting, Changing, and Deleting a Password
Erasing Lost or Forgotten Passwords (Clearing CMOS)
Enabling or Disabling a Device
Selecting a Startup Device
Selecting a Temporary Startup Device
Selecting or Changing the Startup Device Sequence
Enabling Erp Compliance Mode
Exiting from the Setup Utility Program
Chapter 8. Updating System Programs
Using System Programs
Updating (Flashing) the BIOS from a Disc
Updating (Flashing) the BIOS from Your Operating System
Recovering from a POST/BIOS Update Failure
Chapter 9. Preventing Problems
Keeping Your Computer Current
Getting the Latest Device Drivers for Your Computer
Updating Your Operating System
Using System Update
Cleaning and Maintenance
Basics
Cleaning Your Computer
Good Maintenance Practices
Moving Your Computer
Chapter 10. Troubleshooting and Diagnostics
Basic Troubleshooting
Troubleshooting Procedure
Troubleshooting
Audio Problems
CD Problems
DVD Problems
Intermittent Problems
Keyboard, Mouse, or Pointing Device Problems
Monitor Problems
Networking Problems
A Wireless Lan Problem
A Wireless Wan Problem
Option Problems
Performance and Lockup Problems
Printer Problems
Serial Port Problems
Software Problems
USB Problems
Lenovo Solution Center
Chapter 11. Getting Information, Help, and Service
Information Resources
Lenovo Thinkvantage Tools
Lenovo Welcome
Help and Support
Safety and Warranty
Lenovo Web Site
Lenovo Support Web Site
Help and Service
Using the Documentation and Diagnostic Program
Calling for Service
Using Other Services
Purchasing Additional Services
Appendix A. Notices
Trademarks
Appendix B. Regulatory Information
Export Classification Notice
Television Output Notice
Electronic Emissions Notices
Federal Communications Commission Declaration of Conformity
Additional Regulatory Information
Appendix C. WEEE and Recycling Statements
Important WEEE Information
Recycling Information
Recycling Information for Brazil
Battery Recycling Information for Taiwan
Battery Recycling Information for the European Union
Appendix D. Restriction of Hazardous Substances Directive (Rohs)
China Rohs
Turkish Rohs
Ukraine Rohs
Copyright Lenovo
India Rohs
Appendix E. ENERGY STAR Model Information
Index
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See also:
Hardware Maintenance Manual
ThinkCentre
User Guide
Machine Types: 0900, 0967, 1271, 3578, 3594, 3596, 3598, 3629,
3654, 3660, 3664, 3668, and 3676
Table of
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Table of Contents
Troubleshooting
Chapter 10. Troubleshooting and diagnostics
107
Troubleshooting procedure
108
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Summarization of Contents
Safety and Precautions
General Safety Information
Crucial warnings including static electricity, power, heat, and modem safety.
Electrical Safety Guidelines
Safe use of power cords, adapters, plugs, outlets, and extension cords.
Environmental and Operational Safety
Guidelines for operating environment, ventilation, and laser safety.
Cleaning and Maintenance Procedures
Safe methods for cleaning the computer and workspace.
Chapter 1: Product Overview and Specifications
Product Features and System Components
Details computer features, microprocessor, memory, drives, video, audio, connectivity, and I/O.
System Specifications and Environment
Physical specs, operating environment, and electrical input requirements.
Lenovo Software and Operating Systems
Overview of preinstalled Lenovo programs and operating systems.
Component and Connector Locations
Guides to locating front/rear connectors, internal components, and system board parts.
Machine Type and Model Label
Explains the purpose and location of the machine type and model label.
Chapter 2: Using Your Computer
Basic Computer Operation and Settings
FAQs, Control Panel access, and volume adjustment procedures.
Input Devices and Media Usage
Using keyboard, mouse, fingerprint reader, and CD/DVD drives.
Chapter 3: User Comfort and Workspace
Ergonomics and Workspace Setup
Principles of ergonomics, workspace arrangement, and comfort guidelines.
Environment and Electrical Considerations
Managing glare, lighting, air circulation, and electrical outlets.
International Computer Relocation
Guidance on registering computers and voltage selection for international use.
Chapter 4: Computer Security
Security Features Overview
Lists available security features like Computrace, cover switch, fingerprint reader, and TPM.
Physical and Password Security
Locking the cover, cable locks, and managing BIOS/Windows passwords.
Software Security Features
Configuring fingerprint reader, firewalls, and antivirus protection.
Chapter 5: Hardware Installation and Replacement
Handling Static-Sensitive Devices
Precautions to prevent static damage during hardware handling.
Internal Hardware Replacement
Guides for replacing memory, PCI cards, battery, drives, optical drive, heat sink/fan, power supply, CPU.
External and Peripheral Hardware Replacement
Instructions for replacing WiFi units, antennas, keyboard, and mouse.
Completing Parts Replacement
Final steps after hardware replacement, including reassembly and cable connection.
Chapter 6: Recovery Information
Windows 7 Recovery Procedures
Creating recovery media, backups, and using Rescue and Recovery.
Windows 8 Recovery Options
Refreshing, resetting, and advanced startup options for Windows 8.
Reinstalling Software and Drivers
Procedures for reinstalling applications, drivers, and solving recovery issues.
Chapter 7: Using the Setup Utility Program
Accessing and Navigating BIOS Setup
Starting, viewing, and changing settings in the BIOS Setup Utility.
Password and Device Configuration
Managing BIOS passwords, startup devices, and enabling/disabling hardware.
Chapter 8: System Program Updates
Updating System BIOS
Procedures for updating BIOS from disc or OS.
Recovering from BIOS Update Failure
Procedure for recovering the system after a failed POST/BIOS update.
Chapter 9: Preventing Problems
Keeping Computer Up-to-Date
Methods for obtaining latest drivers, OS updates, and using System Update.
Computer Cleaning and Maintenance
Best practices for cleaning, maintenance, and moving the computer.
Chapter 10: Troubleshooting and Diagnostics
Basic Troubleshooting and Procedures
Initial steps for diagnosing common computer problems.
Component-Specific Troubleshooting
Detailed solutions for audio, CD/DVD, keyboard, mouse, monitor, network, and software issues.
Performance and System Issues
Addressing performance, lockup, printer, serial port, and USB problems.
Lenovo Solution Center Usage
Using the Lenovo Solution Center for diagnostics and support.
Chapter 11: Getting Help and Service
Information Resources and Tools
Accessing help via ThinkVantage Tools, Welcome, Windows Help, and Lenovo website.
Warranty Service and Support
Information on warranty, contacting support, and purchasing additional services.
Appendix A: Legal Notices
Appendix B: Regulatory Information
Export, FCC, and Emissions Notices
Regulatory compliance statements including FCC and electronic emissions.
Appendix C: WEEE and Recycling Statements
WEEE and Recycling Guidelines
Information on Waste Electrical and Electronic Equipment (WEEE) and recycling practices.
Battery Recycling Information
Recycling guidelines for batteries in Taiwan and the European Union.
Appendix D: RoHS Compliance
Regional RoHS Compliance Statements
Statements for RoHS compliance in China, Turkey, Ukraine, and India.
Appendix E: ENERGY STAR Model Information
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