Philips 221S3LCS User Manual page 49

User manual (english)
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7. Customer care and warranty
. Other cards installed
Having the following information available
will also help speed up the process:
. Your proof of purchase indicating: date of
purchase, dealer name, model and product
serial number.
. The full address to which the swap model
should be delivered.
Just a phone call away
Philips' customer help desks are located
worldwide. Within the Canada you can contact
Philips customer care Monday-Friday from 9:00
AM-6:00 PM Eastern Time (ET).
For more information on this and more great
Philips products visit our website at:
Website: http://www.philips.com
Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product
which has been designed and manufactured to
the highest quality standards.
If, unfor tunately, something should go wrong
with this product Philips guarantees free of
charge labor and replacement parts irrespective
of the country where it is repaired during a
period of 12 months from date of purchase. This
international Philips guarantee complements the
existing national guarantee obligations to you of
dealers and Philips in the country of purchase
and does not affect your statutory rights as a
customer.
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer's
name and model and production number of the
product.
The Philips guarantee may not apply if:
way or made illegible;
product has been altered, deleted, removed or
made illegible;
alterations have been executed by unauthorized
service organizations or persons;
not limited to lightning, water or fire, misuse or
neglect.
Please note that the product is not defective
under this guar antee in the case where
modifications become necessary in order for
the product to comply with local or national
technical standards which apply in countries for
which the product was not originally designed
and/or manufactured.
Therefore always check whether a product can
be used in a specific country.
In case your Philips product is not working
correctly or is defective, please contact your
Philips dealer. In the event you require service
whilst in another country a dealer address can
be given to you by the Philips Consumer Help
Desk in that country, the telephone and fax
number of which can be found in the relevant
part of this booklet.
In order to avoid unnecessary inconvenience,
we advise you to read the operating instructions
carefully before contacting your dealer. If you
have questions which your dealer cannot
answer or any related question please contact
the Philips Consumer Information Centers or
via:
Website: http://www.philips.com
47

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