Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Plantronics BT300-M
Summarization of Contents
System Requirements
Computer
Specifies the necessary operating system, processor, RAM, and hard disk space.
Adapter and Headset Basics
Adapter
Details the USB adapter and its indicator light.
Headset
Identifies the headset and its primary components.
Stowing the headset
Instructions on how to properly store the headset.
Headset Controls
Volume/Mute button
Explains the function of the volume and mute control.
Call button
Describes the primary button for call management.
Micro USB charging port
Location for charging the headset.
Power button
Details the button for turning the headset on/off.
LED
Information about the headset's LED indicator.
Fit your Headset
Fitting the Headset
General guidance on achieving a proper fit.
Replace the eartip for a better fit
Steps to change eartips for optimal comfort and sound.
Attach a new eartip
Instructions for attaching a different eartip.
Wearing the headset
How to position the headset on the ear for best use.
Charging Headset
Charge Indicator Lights
Explains the meaning of different LED flash patterns during charging.
USB Cable
Details the use of the USB cable for charging.
Connect PC and Call
USB Adapter set-up
Steps to connect the headset to a PC via the USB adapter.
USB Adapter LED indicators
Explains the status lights on the USB adapter.
Make a Call
Guide to initiating calls using the headset and PC.
PC Audio Setup for Windows XP
Default Setting
Configuration for playing all PC audio through the headset.
Alternative Setting
Configuration for playing PC audio through speakers and calls via headset.
Use Your Headset with Lync/Microsoft Office Communicator
Powering Headset On/Off
Instructions for turning the headset on and off.
Placing, Answering, and Ending Calls with Lync/Microsoft Office Communicator
How to manage calls within the Lync/Office Communicator application.
Pair Mobile Phone and Call
Ensure headset is fully charged and in pairing mode
Preparation steps before pairing with a mobile device.
Activate Bluetooth on your phone and search for devices
Steps to initiate device discovery on the mobile phone.
Enter passkey if prompted
How to provide the necessary code for pairing.
Make a test call
Verifying the connection by making a test call.
End the call
How to terminate a call using the headset.
Placing a Call with your Headset and Bluetooth Mobile Phone
To place a call
Guide to initiating calls via the mobile phone.
Redial last number
Functionality to call the last dialed number.
Activate voice dialing
How to use the phone's voice command feature.
Answering and Ending Calls with your Headset and Bluetooth Mobile Phone
To answer a call
Instructions for receiving incoming mobile calls.
To answer a call when already on an active Lync/Microsoft Office Communicator call
Handling mobile calls during PC calls.
To end a call
Steps to terminate a mobile phone call.
Redial last number
Redialing the last outgoing mobile call.
Reject a call
How to decline an incoming mobile call.
Transfer a call from your mobile phone to your headset
Moving an active mobile call to the headset.
Transfer a call from your headset to your mobile phone
Moving an active mobile call from headset to phone.
Advanced Features
Auto Answer Call
Headset automatically answers calls when worn.
Auto Pause Media
Media playback pauses when headset is removed.
Auto Transfer Call
Call audio transfers between phone and headset.
Auto Lock Call Button
Prevents accidental dialing when headset is not worn.
Call Button Behavior with PC and Mobile Connected (not on a call)
Open Lync/Microsoft Office Communicator with dialtone
Action for opening Lync with the call button.
Redials last number on mobile phone
Using the call button to redial mobile numbers.
Starts voice dialing on mobile phone
Activating mobile voice dialing via the call button.
Listening to Audio via A2DP (Advanced Audio Distribution Profile for Bluetooth)
Play/Pause
How to control media playback from the headset.
Optional Plantronics Software
Plantronics Control Panel
Software for managing headset performance and settings.
Devices tab
Section to select and configure the USB adapter.
Device Settings
Options for configuring audio, ringtones, and smart sensors.
Troubleshooting — Lync/Microsoft Office Communicator Usage
My headset doesn't work with Lync/Microsoft Office Communicator
Solutions for headset connectivity issues with Lync/Communicator.
The sound is distorted or I hear an echo in the headset
Troubleshooting steps for audio distortion or echo.
While on an Lync/Microsoft Office Communicator call I want to accept a call from my mobile phone
Resolving issues with handling mobile calls during PC calls.
Reconnecting the Bluetooth link between your headset and USB adapter
Steps to re-establish a lost Bluetooth connection.
Talk time performance is significantly degraded even after a full recharge
Addressing poor battery life or performance issues.
Troubleshooting — Mobile Phone Usage
My headset does not work with my phone
Solutions for headset issues with mobile phones.
My phone did not locate the headset
Troubleshooting steps when the phone cannot find the headset.
I could not enter my PIN code
Resolving issues with entering the pairing passkey.
I cannot hear caller/dial tone
Troubleshooting no audio or dial tone in the headset.
Audio quality is poor
Solutions for low or distorted audio quality on mobile calls.
Callers cannot hear me
Troubleshooting issues with the microphone not transmitting audio.
My headset falls off my ear
Tips for securing the headset to prevent it from falling off.
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