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Summary of Contents for Plantronics Blackwire 3225
- Page 1 User Manual of Product 1: Plantronics - Blackwire 3225 - Wired Dual-Ear (Stereo) Headset with Boom Mic - USB-C to connect to your Mobile, PC or Mac User Manual of Product 2: Plantronics Blackwire 3220 Stereo Corded UC Headset With...
- Page 2 Blackwire 3200 Series User Guide...
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Page 3: Table Of Contents
Contents Overview Setup Load software Adjust the headband Position the boom Adjust the boom Use the inline controller Make/take/end calls Volume Mute Troubleshooting Headset Support... -
Page 4: Overview
Overview Icons Inline control LEDs Function Call button Flashes green Incoming call Solid green On a call Volume up button Increases the listening volume Volume down button Decreases the listening volume Mute button Solid red Headset is muted... -
Page 5: Setup
* 3.5 mm connector available on Blackwire 3215/3225 only. Load software IMPORTANT Some softphones require the installation of Plantronics Hub for Windows/Mac to enable headset call control (answer/end and mute) functionality. Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software. Manage your headset settings on your computer with Plantronics Hub: •... -
Page 6: Fit
Adjust the headband Lengthen or shorten the band until it fits comfortably. The cushions should sit comfortably over the center of your ears. Position the boom This headset can be worn on the left or right side. Rotate the boom to align with your mouth. CAUTION To avoid breaking the boom, only rotate it up and over 180°. -
Page 7: Use The Inline Controller
Headset call control is a software feature and dependent on a compatible softphone. If you have not installed Plantronics Hub or do not have a compatible softphone, press the headset call button first and then make/take/end the call using the softphone application. Download Plantronics Hub for Windows or Mac atplantronics.com/software... -
Page 8: Troubleshooting
Troubleshooting Headset I cannot hear caller. • Listening volume is too low. Press the volume up button on the headset. and/or ensure that the volume setting on your computer is set accurately. • The analog headset is not set as the default audio device. Use the audio settings in your sound control panel/preferences to select your headset as the default audio device. -
Page 9: Support
Netherlands © 2018 Plantronics, Inc. Blackwire and Plantronics are trademarks of Plantronics, Inc. registered in the US and other countries. All other trademarks are the property of their respective owners. Patents: US 8,504,115; 8,983,081; 9,008,319; D666,993; D667,388; D747,293; IN 245078; 245079; 268129; TW D154413; D154414; D171922. - Page 10 Blackwire 3200 Series Corded headset with inline call control User Guide...
- Page 11 Contents Overview Setup Load software Adjust the headband Position the boom Adjust the boom Use the inline controller Make/take/end calls Volume Mute Troubleshooting Headset Support...
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Page 12: Overview
Overview Icons Inline control LEDs Function Call button Flashes green Incoming call Solid green On a call Volume up button Increases the listening volume Volume down Decreases the listening volume button Mute button Solid red Headset is muted... -
Page 13: Setup
Desktop App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. NOTE Device settings are also available in Plantronics Hub Desktop App. Update your Poly device Keep your firmware and software up-to-date to improve performance and add new features to your Poly device. -
Page 14: Fit
Lengthen or shorten the band until it fits comfortably. The cushions should sit comfortably Adjust the headband over the center of your ears. Position the boom This headset can be worn on the left or right side. Rotate the boom to align with your mouth. CAUTION To avoid breaking the boom, only rotate it up and over 180°. -
Page 15: Use The Inline Controller
Use the inline controller Make/take/end calls Headset call control is a software feature and dependent on a compatible softphone. If you have not installed Poly Lens Desktop App (poly.com/lens) or do not have a compatible softphone, press the headset call button first and then make/take/end the call using the softphone application. -
Page 16: Troubleshooting
When I use my headset with a • Make sure the softphone you are using is supported by softphone, the headset call viewing www.plantronics.com/softphonecompatibility. control and mute buttons don't • If required to enable headset control (answer/end and mute) work. -
Page 17: Support
2132 LR Hoofddorp United States Netherlands © 2022 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. Manufactured by Plantronics, Inc. 211088-06 02.22...
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