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10DU
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Lenovo 10DU User Manual
Thinkcentre e73
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Important Safety Information
Service and Upgrades
Static Electricity Prevention
Extension Cords and Related Devices
Power Cords and Power Adapters
External Devices
Heat and Product Ventilation
Plugs and Outlets
Laser Compliance Statement
Operating Environment
Cleaning and Maintenance
Power Supply Statement
Chapter 1. Product Overview
Features
Specifications
Lenovo Programs
Accessing Lenovo Programs on the Windows 7 Operating System
Accessing Lenovo Programs on the Windows 8 or Windows 8.1 Operating System
An Introduction to Lenovo Programs
Locations
Locating Connectors, Controls, and Indicators on the Front of Your Computer
Locating Connectors on the Rear of Your Computer
Locating Components
Locating Parts on the System Board
Locating Internal Drives
Machine Type and Model Label
Chapter 2. Using Your Computer
Frequently Asked Questions
Navigating Among Screens on the Windows 8 and Windows 8.1 Operating Systems
Navigating on Windows 8
Navigating on Windows 8.1
Accessing Control Panel on the Windows 8 or Windows 8.1 Operating System
Using Windows Shortcut Keys
Using the Wheel Mouse
Adjusting Audio
About Your Computer Audio
Setting the Volume from the Desktop
Setting the Volume from Control Panel
Using Cds and Dvds
Handling and Storing CD and DVD Media
Playing a CD or DVD
Recording a CD or DVD
Chapter 3. You and Your Computer
Accessibility and Comfort
Arranging Your Workspace
Comfort
Glare and Lighting
Air Circulation
Electrical Outlets and Cable Lengths
Accessibility Information
Registering Your Computer
Moving Your Computer to Another Country or Region
Chapter 4. Security
Security Features
Locking the Computer Cover
Attaching a Kensington-Style Cable Lock
Using Passwords
BIOS Passwords
Windows Passwords
Using and Understanding Firewalls
Protecting Data against Viruses
Chapter 5. Installing or Replacing Hardware
Handling Static-Sensitive Devices
Installing or Replacing Hardware
Installing External Options
Removing the Computer Cover
Removing and Reinstalling the Front Bezel
Accessing the System Board Components and Drives
Installing or Replacing a PCI Express Card
Installing or Replacing a Memory Module
Replacing the Battery
Replacing the Hard Disk Drive
Replacing the Optical Drive
Replacing the Solid-State Drive
Replacing the Power Supply Assembly
Replacing the Heat Sink and Fan Assembly
Replacing the Microprocessor
Replacing the System Fan Assembly
Replacing the Front Audio and USB Assembly
Replacing the Wifi Units
Removing the Wifi Adapter Card
Removing the Wifi Card Module
Installing or Removing the Rear Wifi Antenna
Removing the Rear Wifi Antenna
Installing or Removing the Front Wifi Antenna
Removing the Front Wifi Antenna
Replacing the Keyboard or Mouse
Completing the Parts Replacement
Obtaining Device Drivers
Chapter 6. Recovery Information
Recovery Information for the Windows 7 Operating System
Creating and Using Recovery Media
Performing Backup and Recovery Operations
Using the Rescue and Recovery Workspace
Creating and Using a Rescue Medium
Reinstalling Preinstalled Applications and Device Drivers
Reinstalling Software Programs
Reinstalling Device Drivers
Solving Recovery Problems
Recovery Information for the Windows 8 or Windows 8.1 Operating System
Refreshing Your Computer
Resetting Your Computer to the Factory Default Settings
Using the Advanced Startup Options
Recovering Your Operating System if Windows 8 or Windows 8.1 Fails to Start
Chapter 7. Using the Setup Utility Program
Starting the Setup Utility Program
Viewing and Changing Settings
Using Passwords
Password Considerations
Power-On Password
Administrator Password
Hard Disk Password
Setting, Changing, and Deleting a Password
Erasing Lost or Forgotten Passwords (Clearing CMOS)
Enabling or Disabling a Device
Selecting a Startup Device
Selecting a Temporary Startup Device
Selecting or Changing the Startup Device Sequence
Enabling Erp LPS Compliance Mode
Exiting the Setup Utility Program
Chapter 8. Updating System Programs
Using System Programs
Updating (Flashing) the BIOS from a Disc
Updating (Flashing) the BIOS from Your Operating System
Recovering from a POST/BIOS Update Failure
Chapter 9. Preventing Problems
Keeping Your Computer Current
Getting the Latest Device Drivers for Your Computer
Updating Your Operating System
Using System Update
Cleaning and Maintenance
Basics
Cleaning Your Computer
Good Maintenance Practices
Moving Your Computer
Chapter 10. Troubleshooting and Diagnostics
Basic Troubleshooting
Troubleshooting Procedure
Troubleshooting
Audio Problems
CD Problems
DVD Problems
Intermittent Problems
Keyboard, Mouse, or Pointing Device Problems
The Fingerprint Reader Does Not Work
Monitor Problems
The Image Is Discolored
Networking Problems
Option Problems
Performance and Lockup Problems
Printer Problems
Serial Connector Problems
Software Problems
USB Problems
Diagnostic Programs
Lenovo Solution Center
Lenovo Thinkvantage Toolbox
PC-Doctor for DOS
Chapter 11. Getting Information, Help, and Service
Information Resources
Lenovo Thinkvantage Tools
Help and Support
Safety and Warranty
Lenovo Web Site
Lenovo Support Web Site
Help and Service
Using the Documentation and Diagnostic Programs
Calling for Service
Using Other Services
Purchasing Additional Services
Appendix A. Notices
Trademarks
Appendix B. Regulatory Information
Export Classification Notice
Television Output Notice
Electronic Emissions Notices
Federal Communications Commission Declaration of Conformity
Eurasian Compliance Mark
Brazil Regulatory Notice
Mexico Regulatory Notice
Additional Regulatory Information
Appendix C. WEEE and Recycling Information
Important WEEE Information
Recycling Information for Japan
Recycling Information for Brazil
Battery Recycling Information for Taiwan
Battery Recycling Information for the European Union
Appendix D. Restriction of Hazardous Substances Directive (Rohs)
European Union Rohs
China Rohs
Turkish Rohs
Ukraine Rohs
India Rohs
Appendix E. China Energy Label
Appendix F. ENERGY STAR Model Information
Index
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ThinkCentre E73
User Guide
Machine Types: 10AU, 10AW, 10BF, 10BG, 10DU, and 10DT
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Table of Contents
Troubleshooting
Chapter 10. Troubleshooting and diagnostics
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Troubleshooting procedure
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Summarization of Contents
Important Safety Information
Service and Upgrades
Instructions on servicing or upgrading the computer, emphasizing professional service.
Static Electricity Prevention
Precautions to prevent static electricity damage to computer components.
Power Cords and Power Adapters
Power Cords and Power Adapters
Guidelines for using power cords and adapters safely.
Extension Cords and Related Devices
Recommendations for using extension cords and power strips safely.
Plugs and Outlets
Plugs and Outlets
Safe usage of electrical outlets and plugs for computer equipment.
Heat and Product Ventilation
Precautions for maintaining proper ventilation to prevent overheating.
Operating Environment
Operating Environment
Recommended environmental conditions for using the computer.
Laser Compliance Statement
Safety warnings and precautions regarding laser products.
Power Supply Statement
Power Supply Statement
Warning about hazardous voltage inside power supply components.
Cleaning and Maintenance
Instructions for cleaning the computer and workspace.
Chapter 1. Product Overview
Features
Introduces the computer's features and how to view model-specific information.
Specifications
Lists physical and environmental specifications of the computer.
Lenovo Programs
Introduces preinstalled Lenovo programs.
An Introduction to Lenovo Programs
Brief overview of key Lenovo programs like Communications Utility.
Locations
Information on locating computer components and connectors.
Locating Connectors, Controls, and Indicators on the Front of Your Computer
Identifies front panel connectors, controls, and indicators.
Locating Connectors on the Rear of Your Computer
Identifies rear panel connectors and their functions.
Locating Components
Shows locations of internal computer components.
Locating Parts on the System Board
Details the location of components on the system board.
Locating Internal Drives
Shows the location of internal drive bays.
Machine Type and Model Label
Explains the purpose of the machine type and model label.
Chapter 2. Using Your Computer
Frequently Asked Questions
Provides answers to common user questions.
Navigating Among Screens on the Windows 8 and Windows 8.1 Operating Systems
Instructions for navigating between desktop, Start screen, and applications.
Accessing Control Panel on the Windows 8 or Windows 8.1 Operating System
Steps to open Control Panel in Windows 8/8.1.
Using Windows Shortcut Keys
Explains the function of Windows logo and context-menu keys.
Adjusting Audio
Information about computer audio capabilities.
Setting the Volume from the Desktop
How to adjust system volume via the taskbar icon.
Using CDs and DVDs
Information on using CD/DVD drives and media.
Chapter 3. You and Your Computer
Accessibility and Comfort
Advice on ergonomics and workspace setup for comfort.
Accessibility Information
Information on accessibility features for users with disabilities.
Registering Your Computer
Importance and steps for registering the computer with Lenovo.
Moving Your Computer to Another Country or Region
Considerations for relocating the computer internationally.
Chapter 4. Security
Security Features
Overview of available security features.
Locking the Computer Cover
How to physically secure the computer cover with a padlock.
Attaching a Kensington-style Cable Lock
Securing the computer to a desk using a cable lock.
Using Passwords
Setting up passwords for system security.
Protecting Data Against Viruses
Using antivirus software to protect against malware.
Chapter 5. Installing or Replacing Hardware
Handling Static-Sensitive Devices
Precautions to prevent static discharge damage to components.
Installing External Options
How to connect and install external devices.
Removing the Computer Cover
Steps to remove the computer's outer cover.
Removing and Reinstalling the Front Bezel
Instructions for removing and reinstalling the front bezel.
Accessing the System Board Components and Drives
How to access internal components by pivoting the drive bay assembly.
Installing or Replacing a PCI Express Card
Steps to install or replace PCI Express cards.
Installing or Replacing a Memory Module
Steps to install or replace RAM modules.
Replacing the Battery
Instructions for replacing the CMOS battery.
Replacing the Hard Disk Drive
Steps to replace the HDD.
Replacing the Optical Drive
Steps to replace the optical drive.
Replacing the Solid-State Drive
Instructions for replacing SSDs.
Replacing the Power Supply Assembly
Steps to replace the power supply unit.
Replacing the Heat Sink and Fan Assembly
Steps to replace the CPU heat sink and fan.
Replacing the Microprocessor
Instructions for replacing the CPU.
Replacing the System Fan Assembly
Steps to replace the chassis system fan.
Replacing the Front Audio and USB Assembly
Steps to replace the front panel audio/USB module.
Replacing the WiFi Units
Instructions for replacing WiFi components.
Removing the WiFi Adapter Card
Steps to remove the WiFi adapter card.
Installing or Removing the Rear WiFi Antenna
Steps to install/remove the rear WiFi antenna.
Installing or Removing the Front WiFi Antenna
Steps to install/remove the front WiFi antenna.
Replacing the Keyboard or Mouse
Instructions for replacing keyboard or mouse.
Completing the Parts Replacement
Final steps to reassemble the computer after part replacement.
Chapter 6. Recovery Information
Recovery Information for the Windows 7 Operating System
Recovery procedures for Windows 7.
Recovery Information for the Windows 8 or Windows 8.1 Operating System
Recovery procedures for Windows 8 and 8.1.
Chapter 7. Using the Setup Utility Program
Starting the Setup Utility Program
Steps to launch the BIOS Setup Utility.
Viewing and Changing Settings
Navigating and modifying BIOS settings.
Using Passwords
Setting up passwords for system security.
Erasing Lost or Forgotten Passwords (Clearing CMOS)
How to clear CMOS to reset passwords.
Enabling or Disabling a Device
Configuring device settings like USB and SATA.
Selecting a Startup Device
Choosing the boot device.
Exiting the Setup Utility Program
Procedures for saving or discarding changes and exiting BIOS setup.
Chapter 8. Updating System Programs
Using System Programs
Overview of system programs like POST, BIOS, and Setup Utility.
Updating (Flashing) the BIOS from a Disc
Instructions to update BIOS using a disc.
Updating (Flashing) the BIOS from Your Operating System
Instructions to update BIOS from within the OS.
Recovering from a POST/BIOS Update Failure
Procedure for recovering from failed BIOS updates.
Chapter 9. Preventing Problems
Keeping Your Computer Current
How to keep software and drivers up-to-date.
Cleaning and Maintenance
General advice for keeping the computer clean and functional.
Good Maintenance Practices
Regular maintenance tasks for optimal performance and data safety.
Moving Your Computer
Precautions to take before physically moving the computer.
Chapter 10. Troubleshooting and Diagnostics
Basic Troubleshooting
Common computer problems and their verification steps.
Troubleshooting Procedure
A systematic approach to diagnosing computer issues.
Troubleshooting
Solutions for specific computer symptoms.
Diagnostic Programs
Information on using diagnostic tools for hardware testing.
Chapter 11. Getting Information, Help, and Service
Information Resources
Resources for accessing useful information about the computer.
Lenovo Support Web Site
Accessing technical support and downloads from Lenovo's site.
Help and Service
General information on obtaining help and service.
Purchasing Additional Services
Information on buying extra support and services.
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