Lenovo ThinkCentre M920q User Manual And Hardware Maintenance Manual
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Lenovo ThinkCentre M920q User Manual And Hardware Maintenance Manual

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M920q User Guide and Hardware
Maintenance Manual
Energy Star Machine Types: 10RR, 10RS, 10RT, 10RU, 10SY, 10T1,
10T2, 10UH, and 10V8

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Summary of Contents for Lenovo ThinkCentre M920q

  • Page 1 M920q User Guide and Hardware Maintenance Manual Energy Star Machine Types: 10RR, 10RS, 10RT, 10RU, 10SY, 10T1, 10T2, 10UH, and 10V8...
  • Page 2 Important Product Information Guide and Appendix A “Notices” on page 59. Fourth Edition (August 2019) © Copyright Lenovo 2018, 2019. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Replacing the VESA mount bracket ..Appendix B. Trademarks ..61 Replacing the external optical drive ..Replacing the power adapter bracket ..© Copyright Lenovo 2018, 2019...
  • Page 4 M920q User Guide and Hardware Maintenance Manual...

  • Page 5: Chapter 1. Overview

    Power button Storage drive status indicator Microphone connector Headset connector USB-C™ connector Always On USB 3.1 Gen 1 connector Illuminated red dot Power indicator This indicator is on when the computer is on. Power button © Copyright Lenovo 2018, 2019...

  • Page 6: Rear View

    Used to turn on your computer. When you cannot shut down the computer from the operating system, press and hold the power button for four or more seconds to turn off the computer. Storage drive status indicator This indicator is on when the storage drive is in use. Microphone connector Used to connect a microphone to your computer.
  • Page 7 Figure 2. Rear view Optional connector 2 Optional connector 1 Wi-Fi antenna slot Security-lock slot Ethernet connector USB 3.1 Gen 2 connectors (2) USB 3.1 Gen 1 connector HDMI™ 1.4 out connector ® DisplayPort 1.2 out connector USB 3.1 Gen 1 connector Power adapter connector Optional connector 2 Depending on the computer model, the connector might vary.

  • Page 8: System Board

    Used to install the rear Wi-Fi antenna cable connector that is available only on some models. The rear Wi-Fi antenna is installed on the rear Wi-Fi antenna cable connector. Ethernet connector Used to connect an Ethernet cable for network access. USB 3.1 Gen 2 connectors Used to connect a USB-compatible device.
  • Page 9 Figure 3. System board Clear CMOS (Complementary Metal Oxide Thunderbolt connector Semiconductor) / Recovery jumper Board to board connector DC connector Microprocessor Coin-cell battery Internal speaker or advanced speaker connector System fan connector M.2 Wi-Fi card slot Storage drive slot Chapter 1 Overview...

  • Page 10: Machine Type And Model Label

    M.2 solid-state drive slot Machine type and model label The machine type and model label identifies the computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify the computer and provide faster service.

  • Page 11: Chapter 2. Specifications

    • USB connector Expansion • External optical drive box (optional) • Memory slots • M.2 solid-state drive slot • PCI Express graphics card slot Network features • Ethernet LAN • Wireless LAN (optional) • Bluetooth (optional) © Copyright Lenovo 2018, 2019...
  • Page 12 Physical dimensions • Width: 37 mm (1.5 inches) • Height: 179 mm (7.0 inches) • Depth: 183 mm (7.2 inches) Weight (without the package) Maximum configuration as shipped: 1.3 kg (2.9 lb) Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.

  • Page 13: Chapter 3. Tips On Using The Computer

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 5.
  • Page 14 M920q User Guide and Hardware Maintenance Manual...

  • Page 15: Chapter 4. Replacing Hardware

    • When installing or replacing an option, use the appropriate instructions explained in this manual along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of defective CRUs. Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 16: Locating Frus (Including Crus)

    Locating FRUs (including CRUs) Notes: • Some of the components are optional. • To replace a component that is not in the list below, contact a Lenovo service technician. For a list of Lenovo Support phone numbers, go to: http://www.lenovo.com/serviceparts-lookup...
  • Page 17 Figure 6. Locating FRUs (including CRUs) Self-service CRUs Optional-service CRUs Non-CRUs Vertical stand Coin-cell battery Microprocessor Power adapter bracket System fan Advanced speaker Power adapter Antenna bracket Storage drive Power cord Storage drive bracket System board Computer cover Wi-Fi card shield Chassis Dust shield Wi-Fi card...

  • Page 18: Replacing The Keyboard Or Wireless Keyboard

    Self-service CRUs Optional-service CRUs Non-CRUs Memory module M.2 solid-state drive ® VESA mount bracket External optical drive External optical drive box Keyboard Mouse Replacing the keyboard or wireless keyboard Note: The wireless keyboard is available only on some models. Replacing the keyboard 1.

  • Page 19: Replacing The Mouse Or Wireless Mouse

    Figure 8. Replacing the wireless keyboard 4. Remove the USB dongle from the keyboard compartment or from the wireless mouse compartment and connect it to an available USB connector on the computer. 5. Close the compartment cover. The keyboard is ready for use. Replacing the mouse or wireless mouse Note: The wireless mouse is available only on some models.
  • Page 20 Figure 10. Opening the battery compartment Figure 11. Taking out the USB dongle M920q User Guide and Hardware Maintenance Manual...
  • Page 21 Figure 12. Connecting the USB dongle to a USB connector Figure 13. Installing the mouse batteries Chapter 4 Replacing hardware...
  • Page 22 Figure 14. Closing the battery compartment cover Figure 15. Pushing the power switch to the on position Notes: • The green LED indicates that the mouse is ready for use. • The flashing amber LED indicates a low battery level. •...

  • Page 23: Replacing The Power Adapter

    Replacing the power adapter Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide. 1. Remove any media from the drives and turn off all connected devices and the computer. 2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

  • Page 24: Replacing The Vertical Stand

    Figure 18. Installing the power cord Figure 19. Installing the power adapter Replacing the vertical stand Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide. 1. Remove any media from the drives and turn off all connected devices and the computer. 2.

  • Page 25: Replacing The Vesa Mount Bracket

    Figure 20. Removing the vertical stand Figure 21. Installing the vertical stand Replacing the VESA mount bracket Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide. Chapter 4 Replacing hardware...

  • Page 26: Replacing The External Optical Drive

    1. Remove any media from the drives and turn off all connected devices and the computer. 2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 3. Replace the VESA mount bracket. Figure 22.
  • Page 27 Figure 24. Removing the external optical drive box Figure 25. Removing the external optical drive Chapter 4 Replacing hardware...

  • Page 28: Replacing The Power Adapter Bracket

    Figure 26. Installing the external optical drive Figure 27. Installing the external optical drive box Replacing the power adapter bracket Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide. 1. Remove any media from the drives and turn off all connected devices and the computer. 2.

  • Page 29: Removing The Computer Cover

    Figure 28. Removing the power adapter bracket Figure 29. Installing the power adapter bracket Removing the computer cover Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

  • Page 30: Replacing The Storage Drive

    Figure 30. Removing the dust shield Figure 31. Removing the computer cover Replacing the storage drive Note: The storage drive is optional. Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide. 1. Remove the computer cover. See “Removing the computer cover” on page 25. 2.
  • Page 31 Figure 32. Removing the storage drive bracket Figure 33. Removing the storage drive Chapter 4 Replacing hardware...
  • Page 32 Figure 34. Installing the storage drive Figure 35. Installing the storage drive bracket 4. Connect the storage drive cable to the system board. 5. Complete the replacement. See “Completing the parts replacement” on page 56. M920q User Guide and Hardware Maintenance Manual...

  • Page 33: Replacing The Storage Drive Cable

    Replacing the storage drive cable Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide. 1. Remove the computer cover. See “Removing the computer cover” on page 25. 2. Remove the storage drive. See “Replacing the storage drive” on page 26. 3.
  • Page 34 Figure 38. Removing the PCI Express card Figure 39. Removing the PCI Express card adapter M920q User Guide and Hardware Maintenance Manual...

  • Page 35: Replacing The Internal Speaker

    Figure 40. Installing the PCI Express card adapter Figure 41. Installing the PCI Express card 3. Complete the replacement. See “Completing the parts replacement” on page 56. Replacing the internal speaker Note: The internal speaker is optional. Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide.

  • Page 36: Replacing The Advanced Speaker

    Figure 42. Removing the internal speaker Figure 43. Installing the internal speaker 4. Connect the internal speaker cable to the internal speaker connector on the system board. 5. Complete the replacement. See “Completing the parts replacement” on page 56. Replacing the advanced speaker Note: The advanced speaker is optional.

  • Page 37: Replacing The System Fan

    Figure 44. Removing the advanced speaker Figure 45. Installing the advanced speaker 3. Complete the replacement. See “Completing the parts replacement” on page 56. Replacing the system fan Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide.

  • Page 38: Replacing The Heat Sink

    Figure 46. Removing the system fan Figure 47. Installing the system fan 6. Connect the system fan cable to the system fan connector on the system board. 7. Complete the replacement. See “Completing the parts replacement” on page 56. Replacing the heat sink Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide.

  • Page 39: Replacing The Coin-Cell Battery

    4. Remove the system fan. See “Replacing the system fan” on page 33. 5. Replace the heat sink. Figure 48. Removing the heat sink Figure 49. Installing the heat sink 6. Complete the replacement. See “Completing the parts replacement” on page 56. Replacing the coin-cell battery Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide.
  • Page 40 The coin-cell battery normally requires no charging or maintenance throughout its life; however, no coin-cell battery lasts forever. If the coin-cell battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer. 1.

  • Page 41: Replacing The Microprocessor

    Figure 52. Installing the coin-cell battery Figure 53. Pressing the coin-cell battery downward 6. Complete the replacement. See “Completing the parts replacement” on page 56. To dispose of the coin-cell battery, refer to the “Lithium coin-cell battery notice” topic in the Safety and Warranty Guide.
  • Page 42 2. Remove the storage drive or PCI Express card. See “Replacing the storage drive” on page 26 or “Replacing the PCI Express card and PCI Express card adapter” on page 29. 3. Remove the internal speaker if necessary. See “Replacing the internal speaker” on page 31. 4.
  • Page 43 Figure 56. Removing the microprocessor Figure 57. Installing the microprocessor Chapter 4 Replacing hardware...

  • Page 44: Replacing The Wi-Fi Card

    Figure 58. Pivoting the microprocessor socket downward Figure 59. Locking the microprocessor socket retainer 7. Complete the replacement. See “Completing the parts replacement” on page 56. Replacing the Wi-Fi card Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide.
  • Page 45 2. Remove the storage drive or PCI Express card. See “Replacing the storage drive” on page 26 or “Replacing the PCI Express card and PCI Express card adapter” on page 29. 3. Depending on your computer model, refer to one of the following to replace the Wi-Fi card. •...
  • Page 46 Figure 63. Installing the Wi-Fi card Figure 64. Connecting the Wi-Fi antennas Figure 65. Installing the Wi-Fi card shield • Type 2 M920q User Guide and Hardware Maintenance Manual...
  • Page 47 Figure 66. Removing the Wi-Fi card shield Figure 67. Disconnecting the Wi-Fi antennas Figure 68. Removing the Wi-Fi card Chapter 4 Replacing hardware...

  • Page 48: Replacing The Wi-Fi Antennas

    Figure 69. Installing the Wi-Fi card Figure 70. Connecting the Wi-Fi antennas Figure 71. Installing the Wi-Fi card shield 4. Complete the replacement. See “Completing the parts replacement” on page 56. Replacing the Wi-Fi antennas Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide.
  • Page 49 2. Remove the storage drive or PCI Express card. See “Replacing the storage drive” on page 26 or “Replacing the PCI Express card and PCI Express card adapter” on page 29. 3. Replace the front Wi-Fi antenna. Figure 72. Disconnecting the front Wi-Fi antenna cable from the Wi-Fi card Figure 73.
  • Page 50 Figure 74. Installing the front Wi-Fi antenna Figure 75. Connecting the front Wi-Fi antenna cable to the Wi-Fi card 4. Complete the replacement. See “Completing the parts replacement” on page 56. Replacing the rear Wi-Fi antenna 1. Remove the computer cover. See “Removing the computer cover” on page 25. 2.
  • Page 51 Figure 76. Removing the rear Wi-Fi antenna Figure 77. Removing the antenna cover that secures the rear Wi-Fi antenna cable Figure 78. Removing the rear Wi-Fi antenna cable Chapter 4 Replacing hardware...
  • Page 52 Figure 79. Installing the rear Wi-Fi antenna cable Figure 80. Installing the antenna cover to secure the rear Wi-Fi antenna cable Figure 81. Installing the rear Wi-Fi antenna 5. Connect the rear Wi-Fi antenna cable to the Wi-Fi card. 6. Complete the replacement. See “Completing the parts replacement” on page 56. M920q User Guide and Hardware Maintenance Manual...

  • Page 53: Replacing The Antenna Bracket

    Replacing the antenna bracket Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide. 1. Remove the computer cover. See “Removing the computer cover” on page 25. 2. Remove the storage drive if necessary. See “Replacing the storage drive” on page 26. 3.

  • Page 54: Replacing The Memory Module

    2. Replace the bottom cover. Figure 84. Removing the bottom cover Figure 85. Installing the bottom cover 3. Complete the replacement. See “Completing the parts replacement” on page 56. Replacing the memory module Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide.
  • Page 55 Figure 86. Opening the memory module retainer Figure 87. Removing the memory module Chapter 4 Replacing hardware...

  • Page 56: Replacing The M.2 Solid-State Drive

    Figure 88. Installing the memory module Figure 89. Closing the memory module retainer 4. Complete the replacement. See “Completing the parts replacement” on page 56. Replacing the M.2 solid-state drive Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide.
  • Page 57 Figure 90. Unlocking the M.2 solid-state drive clip Figure 91. Removing the M.2 solid-state drive Figure 92. Installing the M.2 solid-state drive Chapter 4 Replacing hardware...

  • Page 58: Replacing The System Board And Chassis

    Figure 93. Locking the M.2 solid-state drive clip 4. Complete the replacement. See “Completing the parts replacement” on page 56. Replacing the system board and chassis Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide.
  • Page 59 Figure 94. Removing the screws that secure the system board Figure 95. Removing the system board Chapter 4 Replacing hardware...

  • Page 60: Completing The Parts Replacement

    Figure 96. Installing the system board Figure 97. Installing the screws to secure the system board 16. Route all the cables that you disconnected from the failing system board, and then reconnect the cables to the new system board. See “System board” on page 4. 17.
  • Page 61 1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer. 2. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference when reinstalling the computer cover.
  • Page 62 6. If a locking device is available, use it to lock the computer. 7. Reconnect the external cables and power cords to the corresponding connectors on the computer. M920q User Guide and Hardware Maintenance Manual...

  • Page 63: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 64 M920q User Guide and Hardware Maintenance Manual...

  • Page 65: Appendix B. Trademarks

    Appendix B. Trademarks LENOVO, LENOVO logo, THINKCENTRE, and THINKCENTRE logo are trademarks of Lenovo. DisplayPort and VESA are trademarks of the Video Electronics Standards Association. The terms HDMI and HDMI High- Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 66 M920q User Guide and Hardware Maintenance Manual...

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