Table of Contents
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Table of Contents
Related Manuals for Sopho ErgoLine D330
Summarization of Contents
SOPHO ErgoLine Telephone Layouts
SOPHO ErgoLine D330 Telephone Layout
Diagram showing the layout of the SOPHO ErgoLine D330 telephone and its keys.
SOPHO ErgoLine D325 / ErgoLine@Net Telephone Layout
Diagram illustrating the SOPHO ErgoLine D325 and ErgoLine@Net telephone layout.
Making and Answering Calls
Dialing a Number
Step-by-step instructions for dialing a standard telephone number.
Dialing Hands-Free
Procedure for making calls using the hands-free speakerphone function.
Dialing a Number Offline
Instructions for dialing a number when the phone is not actively connected to the line.
Dialing Using a Speed-Dial Key
Guide on how to use pre-programmed speed-dial keys to make calls.
Using the Personal Directory or Extra Phonebooks
How to access and use the personal directory and system phonebooks for dialing.
Displaying the Callers List
Instructions on how to view the list of incoming callers.
Calling Someone from the Callers List
Steps to make a call directly from the saved Callers list.
Removing Someone from the Callers List
Procedure for deleting an entry from the Callers list.
Calling Someone from the Redial List
How to redial numbers from the stored Redial list.
Removing a Number from the Redial List
Steps to delete a number from the Redial list.
Editing a Number from the Redial List [D330 Only]
Instructions for modifying a number stored in the Redial list, specific to D330 models.
Dialing a Number from the Redial List During a Call
How to use the Redial list while already on an active call.
Storing a Connected Party's Number to the Redial List
Procedure to save the number of a currently connected party into the Redial list.
Answering an Incoming Call
Steps for answering a new incoming call on the telephone.
Answering a Diverted Call
How to handle calls that have been diverted to your extension.
Ending a Call
Instructions on how to properly terminate an active call.
Disconnecting a Call
Procedure for disconnecting a call and returning to idle mode.
Switching Between Listen-In, Hands-Free & Soft-Speaking
Guide to switching audio modes between Listen-In, Hands-Free, and Soft-Speaking.
Switching the Active Microphone Off and On
Instructions for muting and unmuting the telephone's microphone.
Putting the Caller on Hold and Calling Someone Else
How to place a caller on hold and initiate a new call.
Transferring a Call
Steps to transfer an ongoing call to another party.
Shuffling Between Two Calls
How to alternate between two active calls.
Connecting to a Held Call and Disconnecting a Current Call
Procedure to reconnect to a held call while ending the current one.
Connecting to a Held Call After Being Disconnected
How to re-establish connection to a call that was placed on hold.
Setting Up a Three-Party Conference
Guide on how to initiate and manage a three-way conference call.
Calling Back a Busy Number or Not Answering Call
How to initiate a callback for busy or unanswered numbers.
Canceling a Callback
Procedure for removing pending callback requests.
Intruding on a Busy Line
How to interrupt a busy call line to listen in.
Waiting for a Busy Extension
Procedure to signal your intent to wait for a busy extension to become available.
Viewing the ID of the Waiting Incoming Call
How to check the caller identification of a waiting call.
Switching Between Current Call and Waiting Incoming Call
Steps to manage multiple calls, switching between active and waiting calls.
Ending Current Call and Answering Call Waiting
How to end an active call to answer a waiting incoming call.
Answering Incoming Call Waiting Whilst Programming
Procedure for handling a waiting call during a programming session.
Calling in a Waiting Message
How to access messages that are waiting for you on the telephone.
Preparing a Number During a Call
How to pre-enter a number to dial while on an active call.
Administration Functions
Diverting Calls
Instructions for redirecting incoming calls to another extension.
Monitoring Costs and Call Duration
Information on how to view call duration and cost details.
Customizing Your Telephone
Changing Display Contrast [D330 Only]
How to adjust the display contrast settings on the D330 telephone.
Toggling Features On and Off
Guide to enabling or disabling various telephone features.
Changing Telephone Language
Procedure for setting the display language for the telephone.
Adjusting Ringer Volume
How to control the volume level of incoming call ringtones.
Adjusting Ringer Melody
Steps to select and set the ringtone melody for incoming calls.
Locking the Telephone
Instructions on how to secure the telephone using a password.
Changing Password to Lock Telephone
Instructions for modifying the password used to lock the telephone.
Setting Voice Output Medium
How to choose between handset or headset for voice output.
Using Group Functions
Using Group Facilities
Overview of how to use pre-programmed group features for efficient communication.
Monitoring Group Facility Key Status
How to check the status of group facility keys via LED indicators.
Key Type for LED Status
Table explaining LED statuses for different group member key types.
Making a Call to a Group Member
Procedure to initiate a call to a specific member within a group.
Making an Intercom Call to a Group Member
How to establish an intercom call with a group member.
Answering Incoming Call for a Group Member
Procedure for answering a call designated for another group member.
Answering Incoming Call from a Group Member
How to answer calls originating from within a group.
Toggling Telephone Between Absent and Present
Instructions on switching your availability status between absent and present.
Switching Telephone Absent for Incoming Group Calls
How to set your phone to absent to divert incoming group calls.
Remotely Toggling Another Telephone Absent and Present
How to change the absent/present status of another group member's phone remotely.
Answering Calls for Executives
Procedure for answering calls intended for an executive.
Answering Group, Private, or Personal Calls
How to answer different types of incoming calls: group, private, or personal.
Parking and Uptaking a Call
Instructions on how to park a call and retrieve it later.
Using an Alternative Secretary
How to divert calls to an alternative secretary.
Observing Group Status
Procedure for checking the status of group members and waiting calls.
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