LaCie 301138U - Ethernet Disk Mini NAS Server User Manual page 45

LaCie Ethernet Disk mini
User Manual
Problem
Using the LaCie Ethernet
Disk mini with Gigabit
Ethernet networks.
The drive is not running
noticeably faster when con-
nected via Hi-Speed USB
2.0.
A large file will not copy to
the Ethernet Disk mini.
It doesn't work when I at-
tach a USB drive to the USB
port.
Some files are no longer
visible or accessible on my
drive.
Questions to Ask
Is the LaCie Ethernet Disk
mini compatible with Gigabit
Ethernet networks?
Is the drive connected to a
USB port on your computer,
or to a USB hub?
Is the drive connected to a
Hi-Speed USB 2.0 port on
your computer?
Does your computer or
operating system support Hi-
Speed USB 2.0?
Are you using a certified
Hi-Speed USB 2.0 cable to
connect your drive?
Solutions
Yes, the LaCie Ethernet Disk mini is compatible with Gigabit
Ethernet networks, but it requires an Ethernet 100Mb/1Gb
switch (sold separately). Please contact your LaCie reseller or
LaCie Customer Support for more information.
If your drive is connected to a USB port or hub, this is
normal. A Hi-Speed USB 2.0 device can only operate at
Hi-Speed USB 2.0 performance levels when it is connected
directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the
Hi-Speed USB 2.0 device will operate at the slower USB
transfer rates.
Check to see that the Hi-Speed USB 2.0 drivers for both your
host bus adapter and device have been installed correctly. If
in doubt, uninstall the drivers and re-install them.
Minimum System Requirements
See section 2.1.
information.
Ensure that the cable you are using has been properly certi-
fied. The Hi-Speed USB 2.0 cable that was shipped with
your LaCie drive has been properly certified and tested to
comply with USB standards.
The Ethernet Disk mini is formatted as a FAT32 file system.
The FAT32 format limits file size transfers to 4GB via USB
and 4GB via the network. Try using a file compression tool
to reduce the size of your file to less than 4GB.
The USB port can only be used to directly attach the Ethernet
Disk mini to a PC via USB.
Every file stored via AFP protocol (via a Mac) with a name
including specific characters (\ / : * ? " < > |) won't be vis-
ible from another client with a different OS.
Troubleshooting
page 
for more