Basic Troubleshooting
Table of common symptoms and their verification steps for basic computer problem diagnosis.
Troubleshooting Procedure
A systematic procedure for diagnosing computer problems, from checking connections to seeking technical assistance.
Troubleshooting
General advice for troubleshooting issues that arise immediately after installing new hardware or software.
Audio Problems
Troubleshooting steps for various audio issues, including no sound in Windows or DOS.
CD Problems
Troubleshooting steps for issues related to CD drives not working or discs not playing.
DVD Problems
Troubleshooting steps for DVD playback issues, such as black screens or regional coding.
Intermittent Problems
Troubleshooting steps for problems that occur occasionally and are difficult to repeat.
Monitor Problems
Troubleshooting steps for monitor issues like wrong characters, blank screens, flickering, or discoloration.
Networking Problems
Common networking problems, including Ethernet, wireless LAN, and WAN connectivity issues.
Ethernet Problems
Specific troubleshooting for Ethernet connectivity issues, including connection failures and adapter problems.
Option Problems
Troubleshooting for Lenovo hardware options that lack specific troubleshooting information.
Printer Problems
Troubleshooting steps for printers not working, including verifying connections and drivers.
Serial Port Problems
Troubleshooting steps for issues accessing serial ports and connected serial devices.
Software Problems
Troubleshooting for software issues, including incorrect date sorting and general program malfunction.
USB Problems
Troubleshooting steps for issues accessing USB connectors and USB devices.
Diagnostic Programs
Information on using preinstalled diagnostic programs to test hardware and identify computer problems.
PC-Doctor for DOS
Information on downloading and using PC-Doctor for DOS for diagnostic purposes.
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