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Google LLC. bound by the terms of the HP End User License To access the latest user guides, go to Windows is either a registered trademark or Agreement (EULA).
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
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Table of contents 1 Getting to know your computer ........................1 Right side ................................1 Left side ................................. 2 Display ..................................3 Keyboard area ................................ 4 Touchpad ............................. 4 Speakers .............................. 5 Special keys ............................6 Action keys ............................7 Labels ..................................
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Erase and reformat the recovery media ......................17 6 More HP resources ............................18 7 Specifications .............................. 19 Input power ................................19 Operating environment ............................20 8 Electrostatic discharge ..........................21 9 Accessibility ..............................22 HP and accessibility ............................. 22 Finding the technology tools you need ....................
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Getting to know your computer Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. Right side Table 1-1 Right-side components and their descriptions Component Description USB Type-C power connector and port Connects an AC adapter that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery.
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Left side Table 1-2 Left-side components and their descriptions Component Description Audio-out (headphone)/Audio-in (microphone) Connects optional powered stereo speakers, headphones, combo jack earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones.
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Table 1-2 Left-side components and their descriptions (continued) Component Description Press in on the card, and then remove it from the memory ▲ card reader. Display Table 1-3 Display components and their descriptions Component Description WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs).
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Keyboard area Touchpad Table 1-4 Touchpad and its description Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using touchpad and touch screen gestures on page Chapter 1 Getting to know your computer...
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Speakers Table 1-5 Speakers and their description Component Description Speakers (2) Produce sound. Keyboard area...
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Special keys Table 1-6 Special keys and their descriptions Component Description Activates certain computer functions when pressed in combination with other keys, such as or Shift. Action keys Execute frequently used system functions. See Action keys on page Power button When the computer is off, press the button to turn on the ●...
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Action keys An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page To use an action key, press and hold the key. ▲ For more information on action keys and keyboard shortcuts, go to https://support.google.com/chromebook/ answer/183101.
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Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Table 1-8 Service label components Component HP product name Model number Product ID Serial number Warranty period...
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Table 1-9 Service label components (continued) Component Serial number Warranty period Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval ● markings for the countries or regions in which the devices have been approved for use. Labels...
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Navigating the screen You can navigate the computer screen in one or more of the following ways: Use touch gestures directly on the computer screen. ● Use touch gestures on the touchpad. ● Using touchpad and touch screen gestures The touchpad helps you navigate the computer screen and control the pointer using simple touch gestures. To navigate a touch screen (select products only), touch the screen directly using gestures described in this chapter.
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Scrolling (touchpad only) Scrolling is useful for moving up, down, or sideways on a page or image. Scrolling to the left or the right with two fingers scrolls the screen, if there is more content viewable to either side, or moves back and forth through web browser history.
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One-finger swipe (touch screen only) Swiping up with one finger will hide or show your shelf. The shelf contains a list of popular shortcuts to apps so that you can find them easily. Place your finger on the bottom of the screen, quickly slide your finger up a short distance, and then lift ●...
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Power and battery Factory-sealed battery The battery in this product cannot be easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support. When a battery has reached the end of its useful life, do not dispose of the battery in general household waste.
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If you use HP Print for Chrome, the printer cannot be registered with Google Cloud Print. Printing from Google Chrome To print from Google Chrome, use the HP Print for Chrome app. You can install the HP Print for Chrome app from the Chrome Web Store. For more information, see the HP website.
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Backing up, resetting, and recovering Backing up You can back up your data to an optional USB flash drive or SD memory card or through Google Drive . For detailed information about creating a backup, go to http://www.support.google.com. Resetting A factory reset erases all the information on your computer hard drive, including all the files in the Downloads folder.
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Recovering When your Chrome operating system (OS) isn’t working properly, you can perform a recovery. A recovery reinstalls the operating system and software programs and restores the original factory settings. Locally saved files and saved networks are deleted for all accounts. Your Google accounts and any data synced to your Google Drive are not affected by a system recovery.
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Recovering the Chrome operating system To recover the Chrome operating system on your computer using the recovery media you created: Disconnect any external devices connected to your computer, plug in the power cord, and then turn on the computer. To enter recovery mode, press and hold esc+f3, and then press the power button. When the “Chrome OS is missing or damaged”...
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Go to http://www.hp.com/go/orderdocuments. *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments.
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DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within one or more of the following specifications. Operating voltage and current varies by platform.
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Operating environment Table 7-2 Operating environment specifications Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating –20°C to 60°C –4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating –15 m to 3,048 m...
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Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
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Accessibility HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world.
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HP is committed to increasing accessibility awareness within HP and with our customers and partners. Whether it’s large fonts that are easy on the eyes, voice recognition that lets you give your hands a rest, or any other assistive technology to help with your specific situation—a variety of assistive technologies make HP products easier to use.
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Assistive Technologies sorted by impairment type ● Assistive Technology Industry Association (ATIA) ● Standards and legislation Standards Section 508 of the Federal Acquisition Regulation (FAR) standards was created by the US Access Board to address access to information and communication technology (ICT) for people with physical, sensory, or cognitive disabilities.
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The following organizations might be good resources for information about disabilities and age-related limitations. NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the Internet. Listing on this page does not imply endorsement by HP.
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Time. Customers with other disabilities or age-related limitations who have questions about technical support ● or accessibility of HP products, choose one of the following options: Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. –...
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USB SuperSpeed port with Sleep full screen action key 7 finding 23 and Charge 1 purpose 22 USB Type-C power connector and AT (assistive technology) HP Assistive Policy 22 port 1, 2 finding 23 power button, identifying 6 purpose 22 printing 14 audio-out (headphone)/audio-in...
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serial number, computer 8 service labels, locating 8 slots microSD memory card reader 2 speakers identifying 5 special keys, using 6 standards and legislation, accessibility 24 support 18 swiping touch screen gesture 12 system recovery Chrome operating system 17 Chromebook Recovery Utility 16 recovery media 16 tap gestures 10 touch screen gestures...
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